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5 results for It Support Technician in Irvine, CA

Senior Technical Support Specialist

Beverly Hills, CA
onsite
Temporary
40 - 55 USD / Hourly
*Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Technical Support Specialist for a Municipality with a background in the Public Sector (or interest in supporting City Org). If this sounds like your background, then this Sr. Technical Support Specialist role is for you. For this opportunity, you will work onsite in West LA, CA area. Position: Senior Technical Support Specialist (Municipal & IT)Hours/Duration: 40 hrs/wk, M-F, PST Hours, CTH/FTETop Skills: Public Safety Systems + Microsoft Tech SupportOnsite/Remote: OnsiteCompany: Public Sector / Public Safety / Fire Department / City Hall / Local Gov / Municipality JD:<ul><li>Focus: Tech & Systems Support for Fire, Dispatch, Public Safety, Org Users</li><li>Learning Opportunities: Ambulances/Vehicles, Drones, Dispatch, Public Safety, City Hall, Fire Dept Tech – New / Exciting Projects & Technologies</li><li>General IT & Microsoft Support: Broken Laptop/PC Issues, Endpoints & Peripherals, Office Automation (Desktop/Printer, Email Flow, System Design) | Windows/PC, M365, File Shares & Archiving, Teams AV Conference Meetings</li><li>Vehicle Techn Support: Battalion Vehicles, Fire Trucks (Mobile Devices / Tablets built into Vehicles - Radio/Wi-Fi/Cellular)</li><li>White-Glove Support: Uniform Commanders, Battalion Chiefs, Executives | Vendor Management</li><li>Public Sector/Safety Tech: CADs, RMS, Body/Dash Cams, Radio, Vehicle Systems, LPR, CCTV</li></ul>Benefits:<ul><li>Sign-On/Annual Bonus</li><li>M/D/V</li><li>Holiday Pay (12/yr)</li><li>Vacation Pay (10/yr)</li><li>Admin or Sick Leave (10/yr)</li><li>Life/Disability, Retirement</li><li>Comp Program ($50/Month)</li></ul>
2026-04-03T00:00:00Z

Customer Support Specialist

Redondo Beach, CA
onsite
20 - 22 USD / Hourly
We are looking for a success-driven and knowledgeable Customer Support Specialist to join our team in Redondo Beach, California. In this role, you will provide exceptional support to customers, focusing on electric bikes and ensuring their satisfaction with our products and services. This is a fantastic opportunity to combine your expertise in e-bikes with a customer-oriented mindset in a fast-paced and innovative environment. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Provide expert advice and solutions to customers regarding e-bike functionality, features, and troubleshooting. • Assist customers in resolving connectivity issues and other technical challenges with their e-bikes. • Maintain accurate and detailed records of customer interactions and resolutions in the system. • Collaborate with internal teams to address and resolve customer concerns effectively. • Guide customers through the purchasing process, offering support with product selection and order placement. • Stay up-to-date on the latest e-bike technologies and company offerings to provide accurate information. • Deliver exceptional customer service, ensuring a positive experience at every touchpoint. • Identify opportunities to improve customer satisfaction and suggest process enhancements. • Work efficiently in a dynamic environment, balancing multiple tasks and priorities.
2026-04-14T00:00:00Z

Senior Support Specialist

Beverly Hills, CA
onsite
Temporary
35.625 - 41.25 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment. Responsibilities:• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.• Coordinate schedules for routine IT projects and ensure timely delivery of support services.• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.
2026-04-03T00:00:00Z

Tech Lead

Torrance, CA
onsite
Temporary
45 - 49 USD / Hourly
We are seeking a Tech Lead for our client in the South Bay. The ideal candidate will have 5-10 years of experience in developing large-scale enterprise applications backend systems and experience in senior technical role such as technical lead team lead or another hands-on leadership roles. The Tech lead in this role will work with Digital Services Development and will deliver exceptional support to develop meaningful digital experience and strengthen customer experience. The Tech Lead will support all digital applications architecture development production support and solutioning.This candidate must have: - Strong experience in Java/J2EE and related open-source frameworks Spring Boot Spring Integration Spring Data JPA Hibernate etc.- Experience with public cloud providers, particularly AWS.- Proficient in Micro Services/backend development event-driven architectures and building enterprise integration solutions with various application servers and messaging systems JBoss/WebSphere Application server Kafka Red Hat AMQ JMS and others- Familiar with containerized app deployments Docker Kubernetes framework or Red Hat OpenShift Server less Architecture.- Experience in database systems RDMS RDS NoSQL DynamoDB etc.- Strong knowledge of object-oriented design patterns- current IT trends modern technology landscape architecture principles and advanced development techniques- Agile practices and development methodology expertise- Familiarity with DevOps practices and tools for continuous integration and deployment.
2026-04-16T00:00:00Z

Help Desk Analyst 3

Los Angeles, CA
onsite
Temporary
35 - 45 USD / Hourly
We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment. Responsibilities:• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.• Support and troubleshoot Adobe Creative Suite applications for end users.• Administer and manage Intune for device and application security.• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.• Utilize Active Directory and Azure Active Directory for user account management and access control.• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.• Collaborate with team members to continuously improve IT support processes and practices.
2026-04-09T00:00:00Z