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17 results for Customer Service Representative in Hampton, NH

Member Service Representative
  • Boston, MA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated <strong>Member Service Representative to join our team in Boston, MA on a long term contract to hire opportunity.</strong> In this role, you will provide exceptional service to credit union members by assisting with transactions, promoting products, and handling inquiries. This is a Contract to permanent position in the banking industry, offering a great opportunity to grow your career while contributing to a dynamic organization. <strong>This is a fully in-person position (no hybrid or remote work).</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries.</p><p>• Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy.</p><p>• Open new accounts for both existing and new members, ensuring compliance with policies and procedures.</p><p>• Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products.</p><p>• Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records.</p><p>• Manage cash operations, including cash handling, balancing, and vault teller activities.</p><p>• Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements.</p><p>• Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns.</p><p>• Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction.</p>
  • 2026-01-20T14:48:38Z
Customer Success Specialist
  • Ward Hill, MA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 23.00 USD / Hourly
  • <p>Robert Half is seeking a Customer Service Representative to join our growing team in Ward Hill, Massachusetts.</p><p><br></p><p><br></p><p><strong>Schedule ONSITE: </strong>Monday–Friday, 8:00am–5:00pm</p><p><br></p><p>In this role, you will support a fast-paced customer care team by handling high-volume inbound calls, processing orders and returns, and serving as a key point of contact for customer inquiries. This is a hands-on, high-transaction environment supporting small businesses and blue-collar customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls (approximately 500–600 per month)</li><li>Respond to customer questions, complaints, and product/order inquiries</li><li>Process RMAs, returns, and related documentation in an ERP system (Epicor preferred)</li><li>Manage email queues, data entry, and return product logistics</li><li>Act as the primary contact for website inquiries (20–25 calls per day)</li><li>Support order entry and assist with workflow and process improvements</li><li>Collaborate closely with internal teams including accounting, warehouse, and customer care</li></ul><p><br></p><p><br></p>
  • 2026-01-22T17:13:55Z
Receptionist
  • Haverhill, MA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Haverhill, Massachusetts. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient operations. This position requires excellent organizational skills and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Greet visitors warmly and direct them to the appropriate person or department.<br>• Manage a multi-line phone system, answering calls promptly and courteously.<br>• Handle inbound calls, providing accurate information or transferring calls as necessary.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Assist with administrative tasks such as scheduling, filing, and data entry as needed.<br>• Ensure effective communication between departments by relaying messages accurately.<br>• Monitor and manage the switchboard for up to 10 phone lines.<br>• Provide support to team members with various clerical duties.<br>• Uphold confidentiality and demonstrate integrity in all interactions.<br>• Address inquiries from clients and staff efficiently and courteously.
  • 2026-02-02T16:28:43Z
Receptionist
  • Newton, MA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a detail-oriented and organized Receptionist to join our team on a short-term contract basis in Newton, MA. This onsite role is ideal for someone who excels in creating a welcoming environment for visitors and providing efficient administrative support. The position involves handling a variety of front desk and office responsibilities while maintaining a neat and detail-oriented appearance.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests and ensure they sign in while distributing visitor badges.</p><p>• Answer and manage incoming phone calls with clarity and courtesy.</p><p>• Prepare and arrange meeting rooms for scheduled events or discussions.</p><p>• Perform general administrative duties, such as organizing documents and maintaining office supplies.</p><p>• Collaborate with team members to support departmental goals and tasks.</p><p>• Maintain a clean and organized front desk area.</p><p>• Assist with scheduling and coordination of office activities as needed.</p><p>• Handle basic reporting and documentation tasks using Microsoft Office tools.</p><p>• Ensure communication across teams remains clear and effective.</p><p>• Demonstrate a detail-oriented demeanor and appearance throughout interactions.ne</p>
  • 2026-01-27T16:04:23Z
Receptionist
  • Woburn, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Receptionist for a short-term contract position in Woburn, Massachusetts. This role will involve providing essential administrative support to ensure smooth operations during a critical two-day period. The selected candidate will work onsite and play a key role in maintaining a welcoming and organized environment.<br><br>Responsibilities:<br>• Greet and assist visitors in a courteous and friendly manner.<br>• Answer and manage incoming calls using a multi-line phone system.<br>• Maintain office organization by filing and sorting documents appropriately.<br>• Coordinate and schedule appointments efficiently.<br>• Handle email correspondence promptly and accurately.<br>• Perform data entry tasks to update and maintain records.<br>• Utilize Microsoft Office applications for various administrative tasks.<br>• Support the team by addressing daily operational needs.<br>• Ensure the front desk area remains tidy and presentable.<br>• Provide excellent customer service to both internal and external stakeholders.
  • 2026-02-03T13:18:37Z
Sr. or Staff Accountant & Tax Preparer
  • Northfield, NH
  • onsite
  • Permanent
  • 80000.00 - 140000.00 USD / Yearly
  • <p>For consideration, please reach out to<strong><em> Jennifer Lavoie</em></strong> as soon as possible, ensure to include your most current resume when you apply.<strong><em> Connect with me on LinkedIn </em></strong>at Jennifer Lavoie!</p><p><br></p><p>If you currently work with a recruiter from Robert Half Finance & Accounting recruiter, please contact them directly.</p><p><br></p><p>We are looking for an experienced and detail-oriented Sr. or Staff Accountant & Tax Preparer to join our client's team in Northfield, New Hampshire. In this role as a Tax/Staff Accountant, you will work directly with clients to handle their accounting needs, prepare tax returns, and provide strategic financial guidance. You will play a key role in ensuring compliance with tax regulations while helping clients optimize their financial outcomes. This position offers the opportunity to grow professionally in a supportive and collaborative environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and review financial statements, including balance sheets and income statements, to ensure accuracy and compliance.</p><p>• Manage individual, corporate, and partnership tax return preparation while adhering to federal and state regulations.</p><p>• Process complex Tax returns</p><p>• Maintain organized records of financial transactions and tax filings for accuracy and accessibility.</p><p>• Communicate with clients to gather necessary information, provide updates, and address any inquiries.</p><p>• Collaborate with colleagues to improve accounting workflows and enhance overall client service.</p><p>• Stay informed about updates to tax laws and accounting standards to ensure compliance and best practices.</p><p>• Assist clients with complex tax filings and resolve any issues related to their financial documentation.</p><p>• Provide guidance on the utilization of accounting and tax software to streamline processes.</p>
  • 2026-01-12T17:39:36Z
Business Development Officer
  • Lowell, MA
  • onsite
  • Permanent
  • 70000.00 - 105000.00 USD / Yearly
  • <p>Our client one of the oldest Credit Unions in the area is looking to add a new Business Development Officer to their team. As a Business Development Officer, you will play a key role in growing and retaining business banking deposit relationships and commercial lending portfolios. You’ll identify and convert new business opportunities, build strong relationships with local businesses, and serve as a trusted financial advisor—delivering solutions that help our members and strengthen our community.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Develop and implement strategic plans for business deposit growth and market expansion.</li><li>Identify, pursue, and convert new business members through networking, outreach, and partnerships.</li><li>Actively cross-sell business banking products (deposits, merchant services, treasury management, commercial loans).</li><li>Manage a pipeline of prospective clients; provide ongoing relationship management for existing members.</li><li>Collaborate with retail banking and other departments to ensure a holistic relationship banking experience.</li><li>Handle commercial lending needs, ensuring efficient processing and follow-up.</li><li>Represent the Credit Union at business events, community activities, and network with local professionals.</li><li>Maintain up-to-date expertise on business banking products, market conditions, and emerging technologies.</li><li>Track and report on individual performance and market trends, ensuring alignment with departmental goals.</li></ul>
  • 2026-01-21T19:18:57Z
VP, Commercial Loan Officer
  • Lowell, MA
  • onsite
  • Permanent
  • 103000.00 - 150000.00 USD / Yearly
  • <p>We’re seeking an experienced Vice President, Commercial Loan Officer to manage and grow a dynamic commercial business portfolio. You will be responsible for developing new lending opportunities, maintaining strong business relationships, and delivering financial solutions that help our members and local businesses thrive. This position is based in Lowell, MA and reports to the Vice President of Commercial Lending & Business Services.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p>- Develop and retain commercial lending and deposit relationships with business members</p><p>- Generate, underwrite, and manage a robust pipeline of commercial loans, ensuring regulatory compliance and adherence to internal policies</p><p>- Assess loan applications by analyzing tax, financial, and credit information; evaluate risks, cash flow, collateral, and profitability</p><p>- Conduct annual reviews and site visits to verify compliance and ensure the health of the loan portfolio</p><p>- Resolve delinquencies and address member issues with empathy, patience, and professionalism</p><p>- Identify cross-selling opportunities and support broader department growth strategies</p>
  • 2026-01-21T19:18:57Z
CFO - Construction
  • Boxborough, MA
  • onsite
  • Permanent
  • 190000.00 - 230000.00 USD / Yearly
  • <p>The Chief Financial Officer (CFO) will serve as a strategic partner to the ownership team, providing financial leadership to support sustained growth, profitability, and long-term value creation. This role goes beyond traditional accounting and focuses heavily on financial strategy, capital planning, revenue optimization, tax efficiency, and scalable financial systems suited to a growing construction company.</p><p><br></p><p>The CFO will oversee all financial functions while helping guide business decisions related to expansion, project selection, risk management, and operational efficiency.</p><p><br></p><p>For additional info, please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><br></p><p>Key Responsibilities</p><p>Strategic & Executive Leadership</p><ul><li>Act as a trusted advisor to the CEO and ownership, contributing to overall company strategy and long-term planning.</li><li>Translate business goals into actionable financial strategies that support sustainable growth.</li><li>Provide financial insights to evaluate new markets, service lines, joint ventures, and acquisitions.</li><li>Support ownership with succession planning, equity structure, and long-term value optimization.</li></ul><p>Financial Planning & Analysis</p><ul><li>Lead budgeting, forecasting, and long-range financial planning processes.</li><li>Develop and monitor KPIs related to revenue growth, margins, cash flow, backlog, and project performance.</li><li>Analyze financial performance across projects, divisions, and entities to identify risks and opportunities.</li><li>Provide clear, decision-focused financial reporting to leadership.</li></ul><p>Revenue Growth & Profitability</p><ul><li>Partner with operations and estimating teams to improve job costing, pricing strategies, and margin performance.</li><li>Evaluate project mix, customer concentration, and contract structures to maximize profitability.</li><li>Identify opportunities to increase revenue through operational efficiency, contract terms, and financial structuring.</li><li>Ensure accurate revenue recognition in accordance with construction accounting standards.</li></ul><p>Tax Strategy & Compliance</p><ul><li>Lead tax planning strategies to minimize tax liability while remaining fully compliant.</li><li>Oversee multi-entity and multi-state tax considerations common in construction businesses.</li><li>Coordinate with external tax advisors to optimize entity structure, depreciation, credits, and incentives.</li><li>Proactively assess tax implications of growth initiatives, capital investments, and ownership decisions.</li></ul><p>Cash Flow & Capital Management</p><ul><li>Oversee cash flow management, including working capital, bonding, banking relationships, and lines of credit.</li><li>Manage relationships with banks, sureties, and financial institutions.</li><li>Ensure adequate liquidity to support growth, equipment purchases, and seasonal fluctuations.</li><li>Evaluate financing options for capital expenditures and expansion.</li></ul><p>Financial Systems & Team Leadership</p><ul><li>Lead and develop the finance, accounting, and payroll teams.</li><li>Ensure financial systems and processes scale effectively with company growth.</li><li>Drive improvements in reporting, automation, and data accuracy.</li><li>Collaborate cross-functionally with operations, HR, and legal teams</li></ul>
  • 2026-01-05T18:58:55Z
Receptionist
  • Boston, MA
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • <p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, MA. This contract position requires a customer-focused individual to serve as the first point of contact for visitors and provide essential administrative support to ensure smooth office operations. The ideal candidate will thrive in a fast-paced environment and possess excellent multitasking capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, clients, and applicants while ensuring proper security protocols are followed.</p><p>• Manage conference room schedules, including setting up rooms, coordinating catering services, and arranging necessary equipment.</p><p>• Handle incoming and outgoing mail, packages, and freight, as well as arrange messenger services when required.</p><p>• Maintain office supplies inventory and place orders as needed to ensure adequate stock.</p><p>• Respond to insurance-related inquiries and process access requests for building security.</p><p>• Collaborate with the landlord and building management to address facility-related needs.</p><p>• Utilize Microsoft Office Suite and other software to perform data entry and manage communications.</p><p>• Serve as the point of contact for hospitality services, including transportation and reservations for guests.</p><p>• Ensure the reception area remains organized, orderly, and welcoming at all times.</p><p>• Provide assistance with general clerical duties, such as distributing faxes and handling phone calls.</p>
  • 2026-01-07T16:06:44Z
Attorney/Lawyer
  • Woburn, MA
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p>Our client, a highly successful law firm, is looking for an attorney with expertise in estate settlement matters to join their team. This role focuses on probate and trust administration, requiring strong case management abilities and direct client engagement. The ideal candidate will excel in collaborating with colleagues and delivering exceptional legal support.</p><p><br></p><p><strong>Role:</strong> Attorney</p><p><strong>Location: </strong>Woburn, MA </p><p><strong>Salary: </strong>$100,000 - $150,000 (depending on experience)</p><p><strong>Schedule:</strong> In-Office M-F</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of probate administration, from petition through final distribution.</li><li>Administer revocable and irrevocable trusts, including asset collection, accounting, and distributions.</li><li>Advise fiduciaries (personal representatives, trustees) on legal duties and compliance.</li><li>Prepare and review probate pleadings, trust documents, accountings, and related filings.</li><li>Communicate regularly with clients, beneficiaries, financial institutions, and court personnel.</li><li>Ensure matters are handled efficiently, accurately, and in compliance with Massachusetts law.</li><li>Maintain organized case files and meet all deadlines.</li></ul>
  • 2026-01-27T20:38:39Z
Sr. Business Analyst
  • Quincy, MA
  • onsite
  • Temporary
  • 55.00 - 58.00 USD / Hourly
  • <p>We are looking for an experienced Business Analyst/Product Owner to join our team on a long-term contract basis in Quincy, Massachusetts. </p><p><br></p><p>Job Description:</p><p>The successful candidate will be responsible for defining planning and implementing technology solutions to achieve Collateral Management strategic directives and industry/regulatory mandates. The individual will be responsible for working with Business and Technology counterparts across global sites as a Product Owner / Sr. Business Analyst and use their knowledge of the business systems industry and system development lifecycle methodology to direct the execution of complex projects throughout their life cycle.</p><p><br></p><p>Objectives:</p><p>- Implement a comprehensive collateral management platform that services client needs drives simplification and reduces redundant collateral capabilities bank wide</p><p>- Implement optimization capabilities leveraging existing rules engines and designing executing an end-to-end process flow working with both the business and development teams by acting in the capacity of a Product Owner.</p><p>- Implement standard simplified data management and systems integration to ensuring flexible robust overall offering.</p><p><br></p><p>Major Responsibilities:</p><p>- Lead very complex and challenging business/system requirements working session by facilitating strategic user meetings.</p><p>- Work with business team to understand requirements and develop wireframes and articulate the vision to the development team and oversee end-to-end development lifecycle.</p><p>- Responsible for designing and executing an end-to-end data and process flow working with both the business and development team. Establishing end-to-end connectivity across the eco-system including SWIFT.</p><p>- Decompose abstract and complex details/concepts into business and functional requirements that can be understood by the stakeholders i.e. end users developers testers etc.</p><p>- Document project requirements and other project related documents with clear and concise language consistent with methodology framework.</p><p>- Work with the project team to develop and manage project plans including issue resolution and risk mitigation</p><p>- Consult with users developers testers and implementation specialists.</p><p>- Direct the development of end user training plans business level user acceptance test plans and implementation plans communicates to senior management and business representatives.</p><p>- Instruct guide and supervise project team in the resolution of issues risks and impediments.</p><p>- Partner with technology and business managers providing overall strategic leadership in developing and maintaining disciplined processes.</p><p>- Ensure governance with the project methodology standards documentation and approvals e.g. project artifacts tollgates etc.</p><p>- Manage participation from required stakeholders to ensure accurate deliverables</p><p>- Manage cross team dependencies with other business and IT areas.</p>
  • 2026-01-07T22:39:40Z
Finance
  • Boston, MA
  • onsite
  • Permanent
  • 115000.00 - 150000.00 USD / Yearly
  • <p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
  • 2026-01-21T20:59:15Z
Finance
  • Boston, MA
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
  • 2026-01-21T19:18:57Z
Finance
  • Boston, MA
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • <p>Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments.</p><p><br></p><p>This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.</p>
  • 2026-01-22T21:49:05Z
Legal Assistant
  • Waltham, MA
  • onsite
  • Permanent
  • 65000.00 - 105000.00 USD / Yearly
  • We are looking for a dedicated Legal Assistant to join our team in Waltham, Massachusetts. In this role, you will act as a key liaison between the Legal Department and various internal and external stakeholders, ensuring smooth communication and efficient handling of legal matters. This position offers an opportunity to contribute to the organization by managing legal documentation, supporting compliance initiatives, and assisting with litigation processes.<br><br>Responsibilities:<br>• Maintain and update templates for residency agreements across Assisted Living Residences, Nursing Homes, and CCRCs.<br>• Ensure Disclosure Statements for CCRCs and ALRs are accurate and comply with regulatory requirements or organizational changes.<br>• Review and respond to requests for medical records, verifying accuracy and confidentiality of privileged information.<br>• Assist in-house counsel in creating and delivering training materials on legal topics, including compliance and residency agreements.<br>• Prepare and manage contract templates for use with vendors and third-party entities.<br>• Support transaction due diligence processes as needed, ensuring thorough documentation and compliance.<br>• Collaborate with attorneys and external counsel on litigation and subpoena matters, including document production and discovery.<br>• Coordinate and oversee logistics for legal holds related to potential or ongoing litigation.<br>• Perform administrative tasks, including maintaining litigation tracking tools and managing claim files.<br>• Monitor communications with the corporate registered agent and ensure filings are up-to-date.
  • 2026-01-21T14:58:46Z
Medical Billing/Claims/Collections
  • Wakefield, MA
  • onsite
  • Temporary
  • 24.00 - 25.00 USD / Hourly
  • <p>We are seeking an experienced and detail-oriented individual to manage medical billing, claims, and collections tasks for a healthcare facility in Wakefield, Massachusetts. This role requires expertise in medical denials, appeals, and hospital billing processes to ensure efficient revenue cycle management. This is a long-term contract position offering stability and an opportunity to contribute to a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Process medical billing for hospital services, ensuring accuracy and compliance with regulations.</p><p>• Manage claims submissions and follow up to secure timely reimbursements.</p><p>• Investigate and resolve medical denials by identifying causes and implementing corrective actions.</p><p>• Prepare and submit appeals for denied claims to achieve resolution.</p><p>• Maintain detailed records of billing activities and collections processes.</p><p>• Collaborate with insurance companies and healthcare providers to resolve outstanding claims.</p><p>• Monitor and report on accounts receivable to ensure timely payments.</p><p>• Implement strategies to improve billing efficiency and reduce claim denials.</p><p>• Provide support for audits and compliance reviews, ensuring all documentation is accurate.</p><p>• Stay updated on industry regulations and billing requirements to maintain adherence.</p>
  • 2026-01-22T19:53:37Z