We are looking for a Customer Service Representative to support customer accounts and order-related activities in Saint Paul, Minnesota. This position combines customer communication, billing support, and administrative coordination to help deliver accurate, timely service. The ideal candidate is detail-oriented, responsive, and comfortable working across teams to address questions, resolve issues, and keep account information current.<br><br>Responsibilities:<br>• Oversee customer orders from initial entry through completion using the company’s ERP system, ensuring records remain accurate at each stage.<br>• Partner with sales efforts by preparing customer quotations, answering inquiries, and assisting with outreach that supports new and existing business.<br>• Investigate and resolve billing concerns, including pricing discrepancies, credits, debits, and freight-related questions.<br>• Respond to product and service issues by identifying the cause, troubleshooting when possible, and coordinating escalations to achieve timely solutions.<br>• Provide clear information about products, services, order status, and account details to both current customers and prospective clients.<br>• Maintain thorough documentation of customer communications, update account records, and process account-related changes as needed.<br>• Coordinate with internal departments such as sales, accounts receivable, production, quality, and shipping to meet customer expectations and address service concerns.<br>• Inform customers of order or manufacturing delays that may affect expected shipment timing and help manage follow-up communication.
<p>We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and professional assistance to customers, clients, and team members.</p><p>• Perform a variety of administrative and operational support duties as needed.</p><p>• Build and maintain positive relationships through strong communication and customer service skills.</p><p>• Collaborate with team members and other departments to support business operations.</p><p>• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.</p>
<p>Position Overview</p><p>We are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul><p><br></p>
<p>We are seeking a Customer Service Representative to support daily administrative, customer service, and operational functions for a growing organization. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative, hands-on environment. The position combines customer support, office coordination, and operational assistance to help ensure efficient day-to-day business operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone and email, providing timely and professional support.</li><li>Process customer orders and maintain accurate records within internal systems.</li><li>Handle inbound and outbound communication to resolve customer concerns and provide updates.</li><li>Support general office operations, including document management, record maintenance, and administrative coordination.</li><li>Prepare shipping documentation and assist with order fulfillment activities.</li><li>Monitor inventory levels and communicate replenishment needs to support operational efficiency.</li><li>Assist with packaging, labeling, assembly, or fulfillment tasks as business needs require.</li><li>Coordinate multiple priorities while maintaining a high level of accuracy and attention to detail.</li><li>Contribute to process improvements and support a collaborative team environment.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>
<p>We are seeking professional and customer-focused individuals to join a growing customer care team during a high-volume enrollment season. This role is ideal for candidates who enjoy helping others, answering questions, and providing exceptional service over the phone. You will serve as a primary point of contact for individuals and organizations seeking assistance with benefit-related inquiries, account updates, and plan administration. Successful candidates will be strong communicators who can navigate detailed conversations while delivering accurate and timely support.</p><p><br></p><p>Responsibilities</p><ul><li>Answer inbound customer calls regarding benefit plans, account maintenance, and general program inquiries.</li><li>Assist customers with life event changes and account updates, including dependent additions, address changes, and plan modifications.</li><li>Provide guidance on benefit-related questions and available resources.</li><li>Troubleshoot issues and work toward first-call resolution whenever possible.</li><li>Route inquiries to the appropriate internal teams or external resources when necessary.</li><li>Accurately document customer interactions and maintain member records within company systems.</li><li>Support both organizational contacts and individual plan participants.</li><li>Deliver a high level of customer service while handling sensitive and confidential information.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a higher education organization in Minneapolis, Minnesota. This Long-term Contract position focuses on creating a positive experience for prospective students, applicants, and learners through high-volume outreach and responsive front-line service. The ideal candidate is comfortable handling frequent phone and chat interactions, assessing individual needs, and directing each person to the right resource with care and attention to detail.<br><br>Responsibilities:<br>• Conduct high-volume outbound outreach to prospective students, applicants, and leads who have expressed interest in educational programs.<br>• Manage calling initiatives based on organizational priorities and adjust outreach efforts as business needs evolve.<br>• Engage inbound callers and chat users with a welcoming, attentive approach that creates a strong first impression.<br>• Ask thoughtful questions to understand each individual’s needs and connect them efficiently with the appropriate department or team.<br>• Provide timely support to prospects, applicants, and current learners by addressing general inquiries and guiding next steps.<br>• Maintain productivity in a fast-paced environment that may involve making more than 100 calls during the workday.<br>• Handle a mix of customer service and administrative duties while keeping interactions organized and accurate.<br>• Contribute to team success by sharing effective service approaches and supporting broader communication efforts when needed.
<p>Position Overview</p><p>We are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service.</p><p><br></p><p>Responsibilities</p><ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul><p><br></p>
<p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This is a Contract position for a customer-focused individual who can handle high-volume inquiries with accuracy, empathy, and efficiency. In this role, you will assist members with benefits-related questions, claims concerns, and provider billing issues while helping them understand available healthcare services and coverage options.<br><br>Responsibilities:<br>• Handle incoming calls from health plan members and provide clear guidance on benefits, coverage details, and claim-related questions.<br>• Investigate member concerns involving balances billed by providers and explain next steps for resolving payment or statement issues.<br>• Review provider network information to help members identify participating healthcare providers and facilities.<br>• Explain authorization guidelines for medical services and help callers understand when prior approval may be required.<br>• Support members with navigating healthcare services, including arranging or clarifying transportation scheduling when applicable.<br>• Document customer interactions thoroughly and maintain accurate records of inquiries, actions taken, and follow-up needs.<br>• Deliver attentive service in a fast-paced call center environment while meeting quality and response expectations.
<p>We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.</p><p>• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.</p><p>• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.</p><p>• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.</p><p>• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.</p><p>• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.</p><p>• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.</p><p>• Contribute to additional service and administrative tasks as directed by leadership to support team goals.</p>
<p>We are looking for a Sales Development Representative to support sales efforts for a global enterprise-focused team. This Long-term Contract position is ideal for someone who can combine relationship-building with strong planning, forecasting, modeling, and budgeting skills to help create a more effective approach to business development. The person in this role will engage prospective clients in meaningful conversations, identify promising opportunities, and coordinate introductory meetings and product demonstrations for the sales organization.</p><p><br></p><p>Responsibilities:</p><p>• Identify, nurture, and advance high-potential leads by using account-based marketing methods to connect with enterprise prospects worldwide.</p><p>• Build credibility with decision-makers through thoughtful outreach, relevant communication, and consistent follow-up that moves opportunities forward.</p><p>• Arrange introductory discussions and product demonstrations for direct sales team members by assessing interest and confirming business fit.</p><p>• Partner closely with field sales teams to shape and carry out targeted sales development plans for key accounts.</p><p>• Lead consultative, value-focused conversations that uncover prospect needs and position solutions effectively.</p><p>• Support business planning activities by contributing to forecasting, budgeting, and modeling efforts that improve sales execution.</p><p>• Track outreach activity and results while working toward weekly and monthly goals for calls, meetings, pipeline growth, and overall performance.</p>
<p>We are hiring <strong>Patient Access Representatives</strong> to support a busy healthcare environment. This is an <strong>onsite, patient-facing position</strong> focused on registration, check-in, insurance verification, and providing a positive experience for patients.</p><p>A variety of full-time, part-time, day, evening, overnight, and casual/per diem schedules may be available. Set schedules generally follow a two-week rotating schedule and may include weekend coverage depending on the shift. Shift times can range from early mornings through overnight hours, depending on the department and business need. Casual/per diem opportunities do not have a set schedule and vary based on available shifts and candidate availability.</p><p>As a Patient Access Representative, you will work directly with patients throughout the registration and check-in process. Depending on the assigned area, the position may involve <strong>working at a front desk or walking to patients within the department</strong> to complete registration.</p>
<p>We are looking for a detail-oriented Sales Support team member to join our team in Hamel, Minnesota. This contract opportunity is ideal for someone who enjoys keeping orders organized, supporting customers and sales teams, and handling a variety of administrative tasks in a fast-paced office setting. The person in this role will help ensure accurate order flow, timely communication, and strong day-to-day coordination across purchasing, sales, and customer service functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage the entry and processing of sales and purchasing orders while maintaining complete and accurate records.</p><p>• Review order details carefully, correct discrepancies, and update shipping or sales information when priorities change.</p><p>• Coordinate urgent order requests by working closely with internal teams and external partners to keep deliveries on track.</p><p>• Support pricing activities by preparing quotes, assisting with vendor discussions, and helping maintain account information.</p><p>• Monitor open sales and purchase orders to ensure customer needs are addressed promptly and service expectations are met.</p><p>• Handle payment-related administrative tasks, issue invoices, and share shipment tracking information as needed.</p><p>• Prepare and maintain sales data, performance figures, and other operational records for reporting purposes.</p><p>• Provide general administrative support to leadership and assist with additional office tasks as business needs evolve.</p>