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7 results for Customer Service Representative in Edina, MN

Customer Service Representative

Eden Prairie, Minnesota
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul>
2026-09-21T00:00:00Z

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

Client Service Coordinator - Associate

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 22 USD / Hourly
Client Service Coordinator - AssociateLocation: 1284 Main St., Unit A1, Osterville, MA 02655Assignment Type: TemporaryAssignment Length: 12 weeksSchedule: 30 hours per weekTentative Pay Rate: $22.00 per hourPosition OverviewWe are seeking a Client Service Coordinator - Associate to provide front desk, administrative, and operational support within a branch office. This position will support daily office functions, advisors, branch meetings and events, and ongoing operational projects.Key Responsibilities<ul><li>Cover incoming phone calls and front desk operations.</li><li>Handle incoming and outgoing mail and maintain the branch check log.</li><li>Order office supplies and stationery.</li><li>Assist with licensing-related administrative tasks and expense reports.</li><li>Provide basic administrative support to advisors as needed.</li><li>Support the Interim Operations Leader with branch event planning and execution.</li><li>Contribute to OAR-related projects and initiatives.</li><li>Coordinate branch meetings, including confirming wholesalers, ordering lunch, and tracking attendance.</li><li>Assist with advertising-related administrative activities.</li><li>Coordinate and distribute invitations for regional webinars to the branch.</li><li>Provide additional branch operational and administrative support as needed.</li></ul>
2026-09-25T00:00:00Z

Inside Sales Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Sales Development Representative to support business development efforts by connecting with enterprise prospects and helping create meaningful sales opportunities. This contract to hire position is based in Minneapolis, Minnesota, and is ideal for someone who can combine strong communication skills with thoughtful planning and market outreach. In this role, you will work closely with sales partners to identify potential clients, spark productive conversations, and contribute to a disciplined approach to pipeline growth. Responsibilities:• Identify and pursue prospective enterprise accounts through targeted outreach strategies designed to generate sales opportunities.• Nurture leads through consistent follow-up, relationship-building, and well-timed communication that encourages next-step engagement.• Arrange introductory meetings and product demonstrations for the direct sales team by engaging decision-makers and uncovering business needs.• Hold consultative conversations with prospects that highlight business value and align solutions to their goals.• Partner with field sales colleagues to shape account-focused development plans and deliver relevant messaging to priority audiences.• Support sales effectiveness by contributing to planning activities such as forecasting, budgeting, and business modeling.• Track outreach activity and performance against weekly and monthly targets, taking initiative to exceed established goals.
2026-08-31T00:00:00Z

Admissions Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for an Admissions Representative to support student outreach and enrollment efforts in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who combines strong sales ability with excellent customer service and enjoys guiding prospective students through the admissions process. The role requires a detail-oriented communicator who can build relationships, manage administrative tasks accurately, and contribute to recruitment and program planning activities. Responsibilities: • Engage prospective students through phone, email, and other outreach methods to explain programs and encourage enrollment interest. • Build and maintain positive relationships with applicants by providing timely guidance, answering questions, and delivering a high level of customer support. • Conduct consultative conversations that help prospective students understand educational offerings and next steps in the admissions process. • Track applicant activity, maintain organized records, and complete administrative documentation with accuracy and attention to detail. • Support recruitment initiatives by participating in campus outreach efforts, promotional activities, and events designed to attract new students. • Coordinate scheduling, follow-up communications, and admissions-related paperwork to keep processes moving efficiently. • Assist with program planning efforts by helping organize materials, timelines, and communication needed for enrollment activities. • Contribute to team goals by applying sales experience, handling inbound and outbound calls, and consistently following established administrative procedures.
2026-09-25T00:00:00Z