<p>We are looking for a dependable Customer Service Representative to support customer inquiries in a fully remote, long-term contract role based in West Des Moines, Iowa. This position is ideal for someone who can provide attentive service while managing several computer applications at once and maintaining a high level of accuracy. The role focuses on assisting customers through phone and E-Mail communication, researching policy information, and ensuring records are updated correctly.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing customer calls professionally, providing timely support for insurance-related questions and concerns.</p><p>• Review account and policy details across multiple systems to research issues and deliver accurate information.</p><p>• Enter, update, and maintain customer records with a strong focus on precision and completeness.</p><p>• Respond to email inquiries clearly and courteously while following through on open items until resolution.</p><p><br></p><p>Are you ready to take the next step in your customer service career? Please apply through our Robert Half website or call 515.706.4974 if so! </p>