We are looking for a detail-oriented Collections Specialist to support an IT solutions company on a contract basis. This fully remote opportunity is based in Wisconsin and is expected to last approximately 2 to 3 months, depending on hiring timelines and onboarding progress. The person in this role will help maintain healthy accounts receivable by managing past-due balances, resolving billing concerns, and supporting day-to-day collections activity.<br><br>Responsibilities:<br>• Review aging data regularly to identify overdue balances and prioritize collection efforts across assigned accounts.<br>• Contact customers with outstanding invoices through timely, consistent follow-up to secure payment and reduce delinquency.<br>• Investigate billing questions and work directly with customers to clarify charges, payment status, and account activity.<br>• Reconcile account discrepancies, including short payments and disputed balances, and drive issues through resolution.<br>• Oversee a portfolio of receivables and maintain accurate updates on collection status, risks, and next steps.<br>• Generate and deliver account statements or supporting documentation to customers as needed to facilitate payment.<br>• Respond to internal and external inquiries by researching account details and using available systems and resources to provide accurate answers.<br>• Support invoicing-related tasks and assist with additional accounts receivable requests as business needs evolve.<br>• Share observations and recommendations that can strengthen collections workflows and improve team efficiency.
<p>We are looking for an Accounts Receivable Analyst to join a financial services organization in Oak Brook, Illinois. This Contract to permanent opportunity is suited for a detail-oriented individual who can manage complex cash application work, investigate payment issues, and help maintain accurate customer account balances. The position plays a key role in supporting timely cash posting, resolving exceptions, and partnering with internal teams and customers to keep receivables records accurate and up to date.</p><p><br></p><p>Responsibilities:</p><p>• Apply incoming customer payments with accuracy and within established timelines to maintain current account activity.</p><p>• Examine payment exceptions such as short pays, deductions, credits, and disputed amounts, then determine the appropriate resolution.</p><p>• Research unapplied or incorrectly posted cash and take corrective action to align receipts with the proper invoices or accounts.</p><p>• Handle electronic remittance activity, including ACH, wire, lockbox, and similar payment methods, while verifying supporting details.</p><p>• Communicate with customers and internal business partners to clarify remittance information and resolve outstanding payment questions.</p><p>• Reconcile customer accounts by reviewing aging, payment history, and open balances to identify and correct discrepancies.</p><p>• Support month-end close tasks, account analysis, and reporting related to cash receipts and accounts receivable activity.</p><p>• Maintain organized documentation for payment transactions and provide records or explanations requested during audits.</p><p>• Contribute to process enhancements that improve efficiency, reduce posting errors, and strengthen cash application accuracy.</p><p><br></p><p>The salary range for this position is $27 to $30. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>