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28 results for Customer Service Representative in Chicago, IL

Customer Service Representative
  • Buffalo Grove, IL
  • onsite
  • Temporary
  • 23.75 - 25.00 USD / Hourly
  • We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
  • 2025-10-22T15:18:44Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated <strong>Spanish Bilingual Customer Service Representative</strong> to join a non-profit organization on a contract basis in Chicago, Illinois. In this role, you will provide exceptional support to members by handling inquiries, offering guidance, and ensuring accurate data entry. This is a great opportunity to bring your call center expertise to a mission-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.</p><p>• Accurately document call details and update relevant information in the system.</p><p>• Provide clear explanations of policies and procedures to members, ensuring they understand next steps.</p><p>• Offer guidance on best practices and assist members with necessary documentation.</p><p>• Utilize SharePoint, member databases, and Microsoft Office Suite to manage and organize information.</p><p>• Maintain a high level of professionalism and attention to detail during all interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Uphold confidentiality and adhere to organizational guidelines.</p><p>• Assist with additional tasks as needed to support the department's goals.</p>
  • 2025-10-21T15:34:45Z
Customer Service Representative
  • Franklin, WI
  • onsite
  • Contract / Temporary to Hire
  • 19.79 - 22.91 USD / Hourly
  • We are looking for an experienced Customer Service Representative to join our team in Franklin, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity for a detail-oriented individual with a passion for problem-solving and relationship building.<br><br>Responsibilities:<br>• Build and nurture strong relationships with new and existing clients to ensure customer satisfaction.<br>• Address customer inquiries and complaints with care and resolve issues promptly.<br>• Accurately collect, document, and maintain customer requests and requirements.<br>• Process and manage customer data with precision and attention to detail.<br>• Coordinate the timely delivery of products and services to meet client expectations.<br>• Review and audit customer documents to ensure compliance and accuracy.<br>• Develop and implement solutions that address customer needs and improve overall service.<br>• Gain a solid understanding of the technical aspects of products and services offered.<br>• Uphold organizational quality standards and contribute to achieving company goals.<br>• Participate actively in team meetings, training sessions, and skill development activities.
  • 2025-10-13T21:23:56Z
Service Specialist
  • Chicago, IL
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
  • 2025-10-15T18:34:27Z
Customer Experience Specialist
  • Elmhurst, IL
  • onsite
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Experience Specialist to join our team in Elmhurst, Illinois. In this role, you will handle customer interactions, manage inquiries, and ensure smooth order processing to support our operations in the railroad transportation industry. This is a long-term contract opportunity, ideal for someone with a passion for providing exceptional customer service and a knack for building strong relationships.<br><br>Responsibilities:<br>• Prepare accurate and competitive price quotations for both prospective and existing customers.<br>• Process and enter customer orders into the enterprise resource planning system, ensuring all required documentation is attached.<br>• Respond promptly to inquiries about pricing, orders, shipments, deliveries, and invoices, providing accurate and helpful information.<br>• Serve as the primary liaison between customers and internal teams, fostering strong and effective working relationships.<br>• Maintain and update customer and order information in the system, ensuring data accuracy and completeness.<br>• Attend industry meetings and trade association events to stay informed about market trends and opportunities.<br>• Assist with accounts receivable collections by collaborating with customers to resolve outstanding payments.<br>• Identify and report market opportunities while addressing potential challenges that could impact business operations.<br>• Handle incoming calls and direct them to the appropriate team or individual efficiently.<br>• Support administrative tasks such as filing sales order documentation and organizing records.
  • 2025-10-27T04:24:06Z
Bilingual Operations Supervisor
  • Aurora, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p>We are looking for an experienced Spanish Bilingual Operations Supervisor to lead the daily operations of our client's small distribution center near Aurora, Illinois. This role offers a unique opportunity to establish and develop a collaborative team, drive operational excellence, and ensure seamless delivery of products to customers nationwide. As a key leader, you will oversee workflows, optimize processes, and play a pivotal part in achieving organizational goals. This position is 100% on-site. This position offers a full benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations of the Aurora distribution center, ensuring efficient workflows and productivity.</p><p>• Lead and mentor a team of customer service representatives, managers, and warehouse staff, while supporting team expansion efforts.</p><p>• Coordinate inbound deliveries from the production facility and manage outbound shipments to nationwide customers.</p><p>• Implement and monitor inventory management practices to guarantee accurate receiving, storage, and shipping of products.</p><p>• Develop and execute process improvements to enhance safety, cost-effectiveness, and operational performance.</p><p>• Act as a liaison between warehouse staff, customer service teams, and senior leadership to foster clear communication and collaboration.</p><p>• Ensure compliance with company policies, safety standards, and regulatory requirements across all operations.</p><p>• Analyze and report key performance metrics related to shipping, inventory, and overall productivity.</p><p>• Support hiring, training, and development initiatives to build a motivated and efficient workforce.</p><p>• Resolve operational challenges and customer issues using strong problem-solving and decision-making skills.</p>
  • 2025-10-15T18:48:44Z
Records Management
  • Rockford, IL
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Records Management associate to join our team on a long-term contract basis in Rockford, Illinois. In this role, you will play a key part in managing repair purchase orders, ensuring customer satisfaction, and maintaining contractual compliance. This is an exciting opportunity to collaborate across multiple departments and contribute to the efficiency of our operations.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary contact for addressing issues related to assigned orders.</p><p>• Oversee repair purchase orders from commercial airline customers, including customer communication, quoting, shipment coordination, and invoicing.</p><p>• Ensure compliance with contractual obligations, such as asset reporting, service level agreements, on-time delivery, and avoiding turn time penalties.</p><p>• Prepare and deliver status updates and reports to keep stakeholders informed.</p><p>• Coordinate with various teams, including Manufacturing, Quality, Engineering, Program Management, Shop Supervision, and Customer Support to meet operational objectives.</p><p>• Support customer service by addressing inquiries and resolving challenges promptly.</p><p>• Drive continuous improvement initiatives to enhance processes and efficiency.</p><p>• Collaborate with field service representatives to maintain alignment with customer needs.</p><p>• Monitor and optimize workflows for shipping and invoicing to ensure seamless operations.</p><p>• Maintain accurate records and documentation related to purchase orders and contractual agreements.Reco</p>
  • 2025-10-10T13:34:09Z
Sales Support Administrator
  • Rosemont, IL
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
  • 2025-10-23T13:58:56Z
Director of Customer Experience
  • Hammond, IN
  • onsite
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p>We are looking for a Director of Customer Experience to join a dynamic firm in the manufacturing industry. This individual will be responsible for high-level customer relationships, overseeing the daily operations of the customer services department, coordinating internal operations with key accounts, and maintaining daily communication with production and logistics. This position reports to the Vice President of Sales. This is a permanent position, offering a hybrid work schedule and benefits to include: medical, dental, vision, PTO, and 401k. The pay range is $90k-$115k</p><p>Recruiter: Connie Stathopoulos</p><p> </p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p><ul><li>Collaborating with cross-functional teams to align customer experience efforts with business goals and objectives.</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations.</li><li>Mapping and analyzing the customer journey to identify areas for improvement and innovation</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels.</li><li>Change agent; drive full transition to customer automation interactions</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization.</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders.</li><li>Supervising the daily operations of the customer service department.</li><li>Setting customer service goals for team members and helping them reach those goals.</li><li>Function as the primary internal contact and manage projects for key accounts, overseeing them from initiation to launch, ensuring timely completion and adherence to quality standards.</li><li>Identify areas for improvement in internal operations and implement changes to optimize processes.</li><li>Develop and maintain internal relationships with the plants to understand the weekly and daily production planning schedules (or twice-daily schedules).</li><li>Collaborate with purchasing to maintain raw material costs in the margin calculator.</li><li>When necessary, deliver difficult news confidently and promptly, along with a data-backed recovery plan.</li><li>Manage & distribute customer pricing notifications.</li><li>Manages sample request flow.</li><li>Manages inbound website inquiries.</li></ul><p> </p><p> </p><p><strong> </strong></p>
  • 2025-10-17T15:09:23Z
Senior Escrow Officer
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 36.00 USD / Hourly
  • <p>We are looking for a meticulous Senior Escrow Officer to join our team in Chicago, Illinois. This Contract to permanent position involves managing intricate residential and commercial escrow transactions while ensuring compliance with all regulatory and company standards. The ideal candidate will have a strong background in the real estate and mortgage industry, paired with exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Handle the entire escrow process for complex residential and commercial transactions, from opening to closing.</p><p>• Examine purchase agreements, title commitments, and lender instructions to ensure accuracy and compliance.</p><p>• Prepare and distribute closing documents such as settlement statements, deeds, and escrow instructions.</p><p>• Verify that all conditions for closing are met, including proper signing, notarization, and recording of documents.</p><p>• Safeguard and disburse funds in alignment with escrow instructions and regulatory requirements.</p><p>• Identify and address issues related to title, funding, or documentation in a timely and precise manner.</p><p>• Adhere to federal, state, and company regulations to maintain compliance and uphold best practices.</p><p>• Provide guidance and mentorship to entry-level escrow staff, assisting with training and workflow improvement.</p><p>• Manage multiple tasks efficiently in a high-paced environment, ensuring deadlines are consistently met.</p><p>• Deliver excellent customer service while maintaining confidentiality in all transactions.</p>
  • 2025-10-27T16:48:43Z
Escrow Officer
  • Lombard, IL
  • onsite
  • Contract / Temporary to Hire
  • 27.00 - 30.80 USD / Hourly
  • <p>We are looking for a detail-oriented Escrow Officer to support the successful completion of residential and commercial real estate transactions. In this Contract-to-Permanent position, you will play a key role in managing escrow files, ensuring compliance, and collaborating with various stakeholders to ensure smooth and timely closings. This role is based in Lombard, Illinois.</p><p><br></p><p>Responsibilities:</p><p>• Open and oversee escrow files for both residential and commercial real estate transactions, ensuring all necessary documentation is accurately recorded.</p><p>• Analyze purchase agreements, title commitments, and lender instructions to verify compliance and accuracy.</p><p>• Prepare and distribute essential closing documents, such as settlement statements, deeds, and escrow instructions.</p><p>• Collaborate with buyers, sellers, real estate agents, lenders, and title companies to facilitate timely and efficient closings.</p><p>• Collect and disburse funds in accordance with escrow instructions and finalized settlement statements.</p><p>• Ensure that all documents are signed, notarized, and filed appropriately with the relevant county offices.</p><p>• Adhere to state and federal regulations, as well as company policies, to maintain compliance throughout the escrow process.</p><p>• Address and resolve any discrepancies or issues that arise during the closing process efficiently and professionally.</p><p>• Deliver outstanding customer service by maintaining clear communication and support throughout the transaction.</p><p>• Keep detailed and accurate records to facilitate audits and meet internal reporting requirements.</p>
  • 2025-10-27T16:44:25Z
Receptionist
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
  • 2025-10-17T21:54:18Z
Collections Specialist
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
  • 2025-10-16T13:53:58Z
Associate Vice President of Technical Accounting
  • Chicago, IL
  • onsite
  • Permanent
  • 200000.00 - 240000.00 USD / Yearly
  • <p><em>The salary range for this position is $200,000-$240,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Associate Vice President of Technical Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>The Role</strong></p><p>The Associate Vice President of Technical Accounting will report directly to the Controller and Chief Accounting Officer. This role will be responsible for providing accounting support for transactions, including being a lead representative in the due diligence process, advising on and analyzing deal structures, and partnering with key stakeholders to ensure a thorough understanding of complex transactions. A successful candidate for this role must have proven experience with technical accounting research; strong verbal and written communication skills, including ability to summarize complex issues to senior management and other stakeholders; and strong organizational skills with the ability to follow projects through to completion with an emphasis on accuracy and timeliness.</p><p><br></p><p>•Assist the company's Transactions and Portfolio Growth team in evaluating potential transactions, including acquisitions, dispositions, capital commitments, and other investments</p><p>•Advise on the structuring of transactions and consult on proposed transactions, including consolidation assessments</p><p>•Assist in accounting-related diligence materials, coordinate with external advisors, and review transaction documents</p><p>•Perform complex accounting research, most notably under U.S. GAAP and SEC regulations, and prepare or review technical accounting memos to support conclusions</p><p>•Lead purchase accounting, including review of internal and third-party valuations</p><p>•Collaborate with Corporate Accounting, Financial Reporting, Finance teams, and other stakeholders to ensure transactions are appropriately accounted for and disclosed</p><p>•Oversee the monthly Development and Asset Management Committee process</p><p>•Prepare presentations or summaries to communicate transaction impacts to stakeholders, including executive leadership</p><p>•Prepare and/or review certain disclosures in the Company’s SEC filings</p><p>•Work with the Company’s external auditors to provide support on technical accounting conclusions and valuations</p><p>•Demonstrate a commitment to the company's core values</p>
  • 2025-09-29T15:44:21Z
Collections Specialist
  • Waterford, WI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 8-12 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.</p><p>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.</p><p>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.</p><p>• Research and resolve both internal and external inquiries to provide accurate problem resolution.</p><p>• Prepare and distribute account statements to customers as needed.</p><p>• Assist with invoicing processes and handle ad hoc requests from the team.</p><p>• Provide feedback to improve collections processes and enhance efficiency.</p><p>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.</p><p>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectivel</p>
  • 2025-10-22T16:04:25Z
Legal Assistant
  • Chicago, IL
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle a high volume of case files and ensure all documentation is up to date.</li><li>Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</li><li>Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</li><li>Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special reports for insurance carriers to support claims.</li><li>Request and manage itemized bills and medical records from healthcare providers.</li><li>Maintain accurate records and ensure compliance with case management software.</li><li>Assist in billing functions and calendar management to keep schedules organized and deadlines met.</li><li>Stay updated on workers' compensation laws and procedures to provide accurate support</li></ul>
  • 2025-10-17T07:09:38Z
Finance Operations Associate
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 105000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000 to $105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics</li><li>Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties</li><li>Perform representative daily activities that include:</li><li>Maintain data integrity within borrowing bases for effective administration of credit facilities;</li><li>Process waterfalls for accurate tracking and payment of principal and interest collections;</li><li>Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure;</li><li>Establish dashboards and processes to satisfy a variety of reporting needs;</li><li>Compile and monitor key portfolio ratios and metrics; and</li><li>Monitor fund liquidity and manage fund cash positions</li><li>Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis</li><li>Liquidity management and cash forecasting for the Funds</li><li>Maintain pricing models used by deal teams to analyze return and leverage projections for loan originations</li><li>Interface with all areas of the organization (underwriting, operations, originations, capital formation, debt capital markets, investor services, IT, etc.) as needed</li><li>Produce investor reporting deliverables, due diligence requests, exposure reports and other ad hoc investor reporting requirements</li><li>Produce management reporting & special projects for internal stakeholders as needed</li></ul><p><strong> </strong></p>
  • 2025-10-15T17:38:46Z
Legal Assistant
  • Chicago, IL
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</li><li>Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</li><li>Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</li><li>Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special documentation for submission to insurance carriers.</li><li>Request and organize itemized bills and medical records from clients and healthcare providers.</li><li>Utilize case management software to maintain accurate and up-to-date records.</li><li>Support billing functions and calendar management to optimize workflow efficiency.</li><li>Assist in personal injury plaintiff and civil litigation matters.</li><li>Contribute to client relations by providing clear and precise communication</li></ul>
  • 2025-10-17T07:09:38Z
Executive Assistant to CHRO
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We’re seeking a highly organized and proactive Executive Assistant to join a dynamic team and support the seamless execution of day-to-day operations for our executive leadership. The position will provide strategic support to the Chief Human Resources Officer and a few other Senior Vice Presidents. This role is ideal for someone who thrives in a fast-paced environment, is a strong communicator, and enjoys optimizing workflows, managing complex calendars, and coordinating high-visibility events to support executive priorities. This position works 4 days on-site and 1 day remote. Client offers medical, dental,vision, 401k, parental leave, disability, and PTO.</p><p>Recruiter: Connie Stathopoulos</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Own and manage complex executive calendars</strong>, balancing competing priorities and ensuring alignment with strategic goals</li><li>Coordinate, schedule, and facilitate internal and external meetings, leadership offsites, client engagements, and high-profile events</li><li>Manage and streamline internal processes, including executive deliverables and project timelines</li><li>Collaborate cross-functionally to ensure executives are prepared with agendas, briefing materials, and key talking points</li><li>Track action items, deadlines, and initiatives, ensuring timely follow-up and completion</li><li>Support internal communications, such as drafting team updates or preparing materials for leadership meetings</li><li>Provide end-to-end event management, including logistics, vendor coordination, budget tracking, and on-site execution</li><li>Help manage key documents and resources, ensuring high standards of organization and confidentiality</li><li>Identify and implement process improvements for operational efficiency</li></ul>
  • 2025-10-27T16:24:14Z
Executive Assistant/Office Manager
  • Oak Brook, IL
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Our client is looking for an experienced Executive Assistant to provide high-level administrative and office management support to the Chief Operating Officer and additional leaders at this boutique firm. This role is integral to ensuring the seamless operation of daily activities while contributing to key business areas such as compliance, accounting, and investment management. The ideal candidate will possess exceptional organizational skills, professionalism, and the ability to manage diverse responsibilities with precision. <strong>THIS IS A 100% ON-SITE POSITION</strong></p><p><br></p><p><strong>***PLEASE NOTE: THIS IS A 1099 POSITION. THIS ROLE DOES NOT OFFER HEALTH OR RETIREMENT BENEFITS***</strong></p><p><strong>***THIS ROLE DOES OFFER PAID TIME OFF***</strong></p><p><strong>***THIS POSITION CAN OFFER A 32 HOUR OR 40 HOUR WORK WEEK***</strong></p><p><strong>32 HOUR WORK WEEK: $75,000 ANNUAL SALARY</strong></p><p><strong>40 HOUR WORK WEEK: $85,000 ANNUAL SALARY </strong></p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Manage office operations, including overseeing supplies, handling reception duties, and coordinating maintenance requirements.</p><p>• Organize and maintain documents by scanning, filing, tracking deliverables, and managing DocuSign processes.</p><p>• Coordinate meetings and events by scheduling appointments, arranging travel, and planning light events.</p><p>• Prepare and format reports to support various business functions and ensure data is well-organized.</p><p>• Assist with financial tasks such as processing money movements and bill payments with a focus on accuracy.</p><p>• Design and edit PowerPoint presentations for both internal and external purposes.</p><p>• Utilize Excel and other software to organize, manage, and present information effectively.</p>
  • 2025-10-27T20:09:36Z
Compliance Associate
  • Elmhurst, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. This role is pivotal in upholding our firm's adherence to regulations and policies, and will involve the use of various software systems to monitor business activities, maintain records, and aid in communication across departments.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Utilize Sungard Protegent system for monitoring trading activity and real-time alerts.</p><p>• Ensure accurate and up-to-date record keeping for swift response to inquiries or audits.</p><p>• Contribute to the development, review, and upkeep of our Written Supervisory Procedures.</p><p>• Foster a culture of compliance and trading by working closely with senior management.</p><p>• Provide continuous support for registered investment advisors and representatives.</p><p>• Collaborate effectively with all departments, both independently and as part of a team.</p><p>• Review and approve marketing materials, including social media posts, to ensure compliance.</p><p>• Utilize CRM and ERP software systems to manage customer interactions and business resources.</p><p>• Use accounting software systems and perform accounting functions as required.</p><p>• Use communication and auditing skills to administer claims and produce clear reports.</p>
  • 2025-10-14T14:49:05Z
Receptionist
  • Chicago, IL
  • onsite
  • Permanent
  • 43000.00 - 50000.00 USD / Yearly
  • <p>Robert Half is looking for a full-time Receptionist to provide administrative support to a Managing Partner in a dynamic and fast-paced legal environment. This position offers an excellent opportunity for individuals passionate about civil rights, legal administration, or law to gain valuable experience while working with a leading attorney. The ideal candidate will demonstrate exceptional organizational and communication skills, ensuring smooth daily operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and coordinate the Managing Partner's busy calendar, scheduling meetings, calls, and critical deadlines.</li><li>Organize appointments and ensure seamless communication between clients, stakeholders, and internal team members.</li><li>Facilitate the Managing Partner's participation in calls and meetings, ensuring they are always informed of upcoming commitments.</li><li>Professionally correspond with clients and stakeholders, maintaining a high standard of communication.</li><li>Monitor and update docket items and deadlines to ensure all tasks are completed on time.</li><li>Provide proactive administrative support to ensure daily operations run efficiently.</li><li>Handle incoming calls through a multi-line phone system, directing inquiries appropriately.</li><li>Assist in maintaining office organization and prioritizing tasks as needed.</li><li>Collaborate with team members to ensure smooth execution of schedules and projects.</li><li>Maintain confidentiality and professionalism in all interactions.</li></ul>
  • 2025-10-22T18:33:47Z
Staff Accounting
  • Oakbrook Terrace, IL
  • onsite
  • Permanent
  • 68000.00 - 70000.00 USD / Yearly
  • <p>We are looking for an Associate Staff Accountant to join our team in Oakbrook Terrace, Illinois. In this hybrid role, you will contribute to essential accounting processes by recording and reporting financial transactions, ensuring compliance with Sarbanes-Oxley controls, and supporting the monthly and quarterly close processes. This position offers the opportunity to collaborate across departments, analyze financial data, and contribute to process improvements within a dynamic industry. Benefits include medical, dental, vacation and strong full benefit package plus bonus</p><p>salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p><p>Responsibilities:</p><p>• Complete monthly and quarterly financial statement close processes, ensuring all transactions are recorded accurately and on time.</p><p>• Maintain compliance with Sarbanes-Oxley controls and recommend adjustments as necessary to enhance effectiveness.</p><p>• Prepare detailed financial reports and analyses for internal and external use, including identifying trends and making actionable recommendations.</p><p>• Conduct account reconciliations, researching variances and determining root causes to support business decisions.</p><p>• Collaborate with cross-functional teams to address accounting issues, assist with planning and forecasting, and support regulatory requirements.</p><p>• Provide audit support by working with internal and external auditors and responding to requests from regulatory bodies.</p><p>• Identify opportunities for process enhancements, leveraging technology to streamline workflows and improve efficiency.</p><p>• Participate in special projects, such as automation initiatives and adapting to changes in regulatory or accounting requirements.</p><p>• Present financial data and operating results to leadership, offering insights to guide strategic decisions.</p><p>• Mentor and coach less experienced team members, fostering a culture of growth and collaboration.</p><p><br></p><p>Benefits include medical, dental, vacation and strong full benefit package plus bonus salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p>
  • 2025-10-04T02:48:49Z
Loan Operations Analyst
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The new year is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Maintain the Reconciliation and Control functions within the Operations group</p><p>• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled</p><p>• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger</p><p>• Enter trades into Wall Street Office (“WSO”) and trade capture systems</p><p>• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services</p><p>• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.</p><p>• Ensure all loans are rolled and correct rates are set for the next accrual period</p><p>• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams</p><p>• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed</p><p>• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems</p><p>• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation</p>
  • 2025-09-30T15:48:47Z
Sr. Financial Analyst
  • Wood Dale, IL
  • onsite
  • Permanent
  • 100000.00 - 105000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><strong>CORE COMPETENCIES:</strong></p><ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul><p><br></p>
  • 2025-10-09T14:54:04Z
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