We are looking for a skilled Systems Administrator to join our team in Milford, New Hampshire. This Contract to permanent position involves managing and maintaining critical IT infrastructure to ensure its reliability, security, and performance. The ideal candidate will have a passion for resolving technical challenges and collaborating with cross-functional teams to support production-critical systems.<br><br>Responsibilities:<br>• Manage and maintain on-premises infrastructure, including Windows servers, virtualization platforms, storage, and core enterprise systems.<br>• Administer Active Directory, Group Policy, user access controls, and identity management systems.<br>• Ensure systems are updated and secure by managing patching, updates, and configuration standards.<br>• Support and troubleshoot virtualization platforms, such as VMware or Hyper-V.<br>• Develop and oversee backup, recovery, and disaster recovery strategies to safeguard critical data.<br>• Diagnose and resolve complex server and infrastructure issues efficiently.<br>• Assist with network fundamentals, including VPNs, firewalls, VLANs, and general connectivity.<br>• Implement and support security measures, such as endpoint protection and access control mechanisms.<br>• Contribute to system upgrades, infrastructure improvements, and the creation of detailed technical documentation.<br>• Act as an escalation point for advanced technical issues, providing expert solutions.
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will oversee the administration and maintenance of key systems and technologies, ensuring optimal performance and security. The ideal candidate will have a strong background in Microsoft technologies, virtualization platforms, and networking solutions.<br><br>Responsibilities:<br>• Manage and maintain Microsoft 365 cloud products and services, ensuring seamless operation and user support.<br>• Administer Microsoft Active Directory environments, including user management and group policy configurations.<br>• Oversee VMware and Windows server systems, ensuring reliability, performance, and scalability.<br>• Maintain and optimize storage solutions, ensuring data availability and system integrity.<br>• Configure and troubleshoot networking components such as switches, firewalls, access points, and circuits.<br>• Implement and enforce security protocols across systems to safeguard against vulnerabilities.<br>• Collaborate with team members to plan and execute system upgrades and maintenance.<br>• Provide technical support and guidance to users, resolving system-related issues efficiently.<br>• Create and maintain detailed documentation for systems and processes.<br>• Monitor system performance and proactively address any issues or inefficiencies.
We are looking for a skilled Systems Engineer to join our team in Boston, Massachusetts. In this role, you will focus on managing and optimizing messaging and collaboration platforms, ensuring robust security measures, and providing technical expertise to support organizational goals. This is a long-term contract position within the banking industry, offering an excellent opportunity to work on cutting-edge solutions.<br><br>Responsibilities:<br>• Oversee the integration of Office 365 tenants to streamline collaboration and communication systems.<br>• Manage migrations and updates related to hybrid Exchange infrastructure, ensuring seamless operations.<br>• Perform administrative tasks for Microsoft Exchange and Cisco IronPort systems to optimize functionality.<br>• Design, monitor, and enhance the performance of messaging and collaboration platforms.<br>• Implement and refine security measures within Office 365 and Azure environments, including Conditional Access Policies and Data Loss Prevention strategies.<br>• Coordinate with monitoring teams to achieve efficient oversight of messaging systems.<br>• Collaborate with server, Azure, and help desk teams to resolve issues linked to Office 365 applications.<br>• Develop and maintain documentation for system upgrades, integrations, and best practices.<br>• Conduct capacity planning and performance tuning to ensure system reliability and scalability.
We are looking for a skilled Systems Engineer to join our team in Shrewsbury, Massachusetts. In this role, you will be responsible for managing and improving critical IT systems that support our operations. The ideal candidate will have extensive experience in systems engineering and a strong ability to implement and maintain enterprise-level technologies.<br><br>Responsibilities:<br>• Manage and maintain Active Directory and Azure Active Directory environments to ensure optimal performance and security.<br>• Administer Microsoft Windows Server systems, including installation, configuration, and troubleshooting.<br>• Oversee the operation and maintenance of Microsoft Exchange and unified communication platforms.<br>• Collaborate with the networking team to ensure seamless connectivity and robust network infrastructure.<br>• Implement system updates and patches to safeguard against vulnerabilities and maintain compliance.<br>• Monitor system performance and proactively address any issues to minimize downtime.<br>• Develop and document procedures to streamline system operations and support.<br>• Provide technical support and guidance to team members and end-users.<br>• Conduct system analysis to identify areas for improvement and implement solutions.<br>• Stay updated on emerging technologies and trends to enhance system capabilities.
We are looking for a dedicated Systems Security Administrator to join our team on a contract basis. In this role, you will play a vital part in safeguarding our systems and ensuring compliance with security standards in a hybrid environment that spans on-premises, cloud, and remote systems. Based in Cranston, Rhode Island, this position offers an excellent opportunity to contribute to both the operational and strategic aspects of security in a healthcare-regulated setting.<br><br>Responsibilities:<br>• Configure and manage endpoint security for Windows, macOS, and mobile devices, ensuring protection across all platforms.<br>• Oversee patch management and address vulnerabilities for servers, endpoints, and cloud infrastructure.<br>• Administer identity and access controls, including conditional access and privileged access, while securing non-human identities like service principals.<br>• Manage and maintain firewall configurations, edge rules, and secure remote access in collaboration with network and infrastructure teams.<br>• Coordinate with third-party security vendors to enhance monitoring capabilities and close security gaps.<br>• Harden servers and cloud workloads using industry-standard baselines, maintaining comprehensive documentation of security standards.<br>• Implement and refine data governance and information protection controls using tools like Microsoft Purview.<br>• Support the security of public-facing web applications and APIs, ensuring secure configurations and proper access controls.<br>• Assist in incident response planning, ransomware recovery strategies, and disaster recovery exercises.<br>• Develop and maintain security policies, runbooks, and audit documentation while automating repetitive tasks with scripting tools like PowerShell or Python.
We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams.<br><br>Responsibilities:<br>• Develop detailed user stories to support Salesforce enhancements and modifications.<br>• Analyze and validate data, addressing decision trees and related inquiries.<br>• Coordinate and schedule meetings, including roadshows to facilitate project communication.<br>• Track and manage action items arising from collaborative sessions with stakeholders.<br>• Conduct gap analyses to identify areas for improvement and ensure alignment with business needs.<br>• Review and organize documentation to support decision-making processes.<br>• Facilitate cross-functional collaboration to drive project success.<br>• Provide support in customer service initiatives, particularly in call center environments.
<p>We are looking for a skilled Data Analyst / Engineer to join our team on a contract basis remotely. This role focuses on financial data processing, automation, and reporting within a dynamic environment. The ideal candidate will excel at managing data workflows, automating manual processes, and delivering accurate insights to support business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Extract and reconcile financial data from multiple databases, ensuring accuracy and consistency across accounts receivable, accounts payable, and general ledger lanes.</p><p>• Automate manual reporting processes by developing repeatable daily and month-end pipelines for reliable and auditable data.</p><p>• Design and oversee data workflows across development, production, and utility databases, ensuring secure and efficient access.</p><p>• Create and deliver advanced Excel-based reports using macros, formulas, and Power Query to enhance usability for finance teams.</p><p>• Implement data validation and snapshot techniques to support reconciliation and decision-making processes.</p><p>• Ensure the traceability and accuracy of financial data by establishing robust controls and audit mechanisms.</p><p>• Collaborate with stakeholders to understand reporting requirements and translate them into scalable solutions.</p><p>• Utilize expertise in SQL and Teradata Data Warehouse to optimize database objects and queries for performance.</p><p>• Develop and maintain documentation for automated processes and data workflows to ensure clarity and continuity.</p>
<p>We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.</p><p>• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.</p><p>• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.</p><p>• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.</p><p>• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.</p><p>• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.</p><p>• Develop and deliver testing, training, and documentation for system updates and changes.</p><p>• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.</p><p>• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.</p><p>• Monitor system usage and recommend strategies for enhancing its effectiveness.</p>
<p>We are looking for an experienced Financial Analyst to join our team in Westborough, Massachusetts. In this role, you will play a key part in driving financial insights and supporting strategic initiatives for our global operations network. You will collaborate with cross-functional teams to optimize processes, enhance operational efficiency, and contribute to long-term value creation.</p><p><br></p><p>For Immediate Interview please call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Provide detailed financial analysis and insights to support strategic initiatives, mergers and acquisitions (M&A) integration, and operational performance.</p><p>• Develop financial models and conduct scenario planning to evaluate transformation projects and footprint optimization efforts.</p><p>• Assist in standardizing financial processes across the global operations network.</p><p>• Prepare monthly synergy tracking reports, identifying trends, risks, and opportunities.</p><p>• Collaborate with strategy and operations teams to align financial objectives with broader business goals.</p><p>• Create executive-level presentations and reporting materials for senior leadership.</p><p>• Maintain the integrity of financial data while ensuring compliance with corporate policies and internal contr</p>
<p>Financial Analyst position open.</p><p>For immediate interview call Victor Muller at 508 205 2136</p><p>Summary: Division Analyst is a business partner to their assigned Divisions and is responsible for all financial activity directly related to the assigned division. This will include, but not be limited to: budget preparation, financial reporting, forecasting, Grant & Contract invoicing, analyzing financial and operational data, reconciling balance sheet accounts and reporting.</p><p>Why Work for SMOC?</p><p>• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</p><p>• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.</p><p>• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</p><p>• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</p><p>• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</p><p>• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</p><p>Primary Responsibilities:</p><p>• Act as a business partner to the Division Directors and Program Managers by assisting them in all financial aspects of the division and related programs.</p><p>• Responsible for all revenue and expenses booked to assigned Divisions including ensuring appropriate accounting.</p><p>• Create monthly financial reports and develop budget to actual variance analysis in conjunction with division/program managers.</p><p>• In coordination with Division Directors, develop annual budget for each assigned program and divisions for submission to upper management.</p><p>• Forecast financial revenue and expenses on an as needed basis.</p><p>• Process and approve payments to vendors ensuring that invoices are charged to the proper GL codes.</p><p>• Develop and submit monthly/quarterly/annual billing reports for local, state and federal funding sources to include salary schedules, payment vouchers and statistics and progress reports.</p><p>• Reconcile all assigned G/L accounts on a monthly basis including deferred revenue and accounts receivable. Monitor and keep up to date on status of aged receivables.</p><p>• Periodic meetings with Division and Program Managers to review status of contract expenses and revenue.</p><p>• Work with Program staff to ensure all contracts documents are signed and submitted on timely basis.</p><p>• Participate in agency and funding authority audits and contract monitoring. Prepare schedules as needed (contract, donations, accounts receivable).</p><p>• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</p><p>• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.</p><p>• Other duties as assigned.</p><p><br></p>
We are looking for a highly skilled Software Engineer with expertise in Angular and Python to join our dynamic team on a contract basis. This position focuses on full-stack development and requires significant experience in creating large-scale UI applications. Based in Boston, Massachusetts, this role offers an opportunity to work closely with a technical lead in a fast-paced, collaborative environment.<br><br>Responsibilities:<br>• Develop and maintain large-scale UI applications using Angular and Python.<br>• Integrate third-party libraries into the existing platform to enhance functionality.<br>• Collaborate closely with the technical lead and a small team to ensure project success.<br>• Utilize full-stack frameworks to build scalable and efficient software solutions.<br>• Write clean, maintainable code following best practices in Python scripting and Angular development.<br>• Troubleshoot and resolve issues related to application integration and cloud platforms.<br>• Adapt quickly to new technologies and workflows in a fast-paced environment.<br>• Participate in code reviews and provide constructive feedback to team members.<br>• Ensure high-quality software delivery by performing rigorous testing and debugging.<br>• Document development processes and maintain clear communication with stakeholders.
<p>Position Overview</p><p> The Business Operations Analyst II supports customer service operations by delivering reliable operational analysis performance reporting and insights within a regulated utility environment. With moderate autonomy this role analyzes customer service data monitors operational and compliance driven KPIs and maintains established dashboards and reporting solutions to support day to day operations forecasting and staffing decisions. The analyst partners with business and technical stakeholders to identify trends risks and root causes affecting service delivery while ensuring data accuracy documentation and regulatory readiness across reporting and analytics.</p><p> ________________________________________</p><p> Key Responsibilities</p><p> - Analyze customer services operational data including call volume handle time service levels backlog billing accuracy and customer satisfaction metrics</p><p> - Develop and maintain dashboards scorecards and recurring reports for leadership and operational teams</p><p> - Monitor key performance indicators KPIs related to customer experience efficiency and compliance</p><p> - Identify trends risks and root causes impacting customer performance and service delivery</p><p> - Partner with business stakeholders to translate operational needs into analytical requirements</p><p> - Perform adhoc analyses in support of customer service operations performance monitoring and continuous improvement</p><p> - Ensure accuracy consistency and transparency of reporting and documentation</p><p> - Assist with data preparation for regulatory reporting or audits related to customer service performance</p><p><br></p>
Hours: part-time 15-20 hours per week<br>Level 1 tasks - Onboarding tasks (permissions, etc.), hardware deployment, ordering hardware, inventory management, basic troubleshooting<br>3 days per week<br>Ideally the candidate will have exp with Windows, Mac, and Chromebooks.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Boston, Massachusetts. In this role, you will focus on imaging and deploying laptops for summer programs, ensuring smooth operations for interns and co-op students. This position offers an opportunity to work in a collaborative and supportive environment that values growth and teamwork.<br><br>Responsibilities:<br>• Prepare, image, and deploy laptops for summer intern and co-op programs using tools like InTune or similar imaging software.<br>• Build and maintain desktop images to meet organizational and project-specific requirements.<br>• Troubleshoot and resolve hardware, software, and network-related issues in a timely manner.<br>• Provide exceptional help desk support, including responding to service desk tickets and addressing user inquiries.<br>• Collaborate with team members to ensure seamless IT operations and support for end users.<br>• Assist with the setup and maintenance of audio-visual equipment and video conferencing tools such as Zoom and Microsoft Teams.<br>• Manage and support Microsoft Office 365 applications and Active Directory configurations.<br>• Ensure consistent and reliable customer service by maintaining an attentive and approachable demeanor.<br>• Document processes, solutions, and technical issues to improve efficiency and knowledge sharing.<br>• Stay up to date with industry trends and best practices to contribute to continuous improvement initiatives.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide technical assistance and support to end-users, ensuring smooth operations across hardware, software, and system platforms. This is a long-term contract position offering the opportunity to work onsite and contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Provide onsite desktop support, addressing technical issues and ensuring optimal system functionality.<br>• Assist users at IT kiosks with troubleshooting and resolving hardware or software concerns.<br>• Manage and support Windows operating systems, including configuration and updates.<br>• Utilize Office 365 tools to support end-user needs and resolve application-related issues.<br>• Administer Active Directory tasks, such as user account management and permissions.<br>• Work with Azure platforms to support IT infrastructure requirements.<br>• Respond to service desk tickets to resolve technical issues efficiently and effectively.<br>• Perform basic troubleshooting across hardware and software platforms to ensure seamless operations.<br>• Collaborate with team members to identify and implement process improvements.<br>• Maintain accurate records of issues and resolutions to enhance support services.
Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills & Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
We are looking for a detail-oriented Operations Specialist to manage and maintain the facilities and operations of a banking institution in Littleton, Massachusetts. This long-term contract position involves overseeing building systems, grounds upkeep, and vendor relationships to ensure smooth operations across all credit union locations. The role requires a proactive approach to compliance, maintenance planning, and project management.<br><br>Responsibilities:<br>• Oversee the maintenance and functionality of mechanical, electrical, and plumbing systems across multiple facilities.<br>• Manage repair and renovation projects, ensuring they are completed within budget and on schedule.<br>• Coordinate physical security measures, including alarm systems and key access protocols.<br>• Develop and implement a comprehensive five-year facilities and preventative maintenance plan.<br>• Supervise vendor relationships for services such as janitorial work, landscaping, and snow removal.<br>• Ensure compliance with local, state, and federal safety regulations, maintaining accurate documentation.<br>• Act as the primary liaison for construction and renovation projects, collaborating with contractors to meet deadlines and budgetary requirements.<br>• Negotiate and manage contracts with vendors, maintaining detailed records of agreements and equipment.<br>• Administer office supply procurement systems and ensure operational efficiency.<br>• Conduct occasional physical activities related to facilities inspections and maintenance.
We are looking for a dedicated IT Security Specialist to join our team in Cambridge, Massachusetts. The ideal candidate will play a key role in maintaining the integrity, confidentiality, and security of data across our systems. This position requires a proactive individual with a strong background in cybersecurity and governance practices.<br><br>Responsibilities:<br>• Implement and monitor security protocols to ensure the protection of sensitive data and systems.<br>• Conduct regular audits and assessments to identify vulnerabilities and ensure compliance with data privacy regulations.<br>• Develop and enforce security policies and procedures to safeguard computer files and databases.<br>• Collaborate with cross-functional teams to address cybersecurity risks and enhance overall security posture.<br>• Analyze security incidents and provide recommendations for mitigation and prevention.<br>• Manage and maintain secure access controls for databases and information systems.<br>• Provide training and awareness programs to educate staff on cybersecurity best practices.<br>• Stay up-to-date with emerging threats and technologies to continuously improve security measures.<br>• Assist in the development and execution of governance strategies related to cybersecurity.<br>• Prepare detailed reports on security performance and compliance findings for management review.
We are looking for a skilled Payroll Analyst to join our team in Boston, Massachusetts. In this long-term contract role, you will manage comprehensive payroll processes, ensuring compliance with regulations and delivering accurate results. This position requires exceptional attention to detail and the ability to collaborate effectively across departments, contributing to continuous improvement initiatives.<br><br>Responsibilities:<br>• Manage full-cycle payroll operations, including biweekly processing for exempt and non-exempt employees across multiple states.<br>• Validate payroll inputs such as new hires, terminations, pay adjustments, and timecards to ensure accuracy.<br>• Handle off-cycle payrolls, corrections, and retroactive pay calculations with precision.<br>• Address employee payroll inquiries promptly and professionally, maintaining high customer service standards.<br>• Conduct audits and reconciliations to ensure payroll data integrity and compliance with federal, state, and local regulations.<br>• Process garnishments, levies, and other involuntary deductions accurately and in a timely manner.<br>• Support payroll-related audits, reconciliations, and internal controls while maintaining accurate records and documentation.<br>• Collaborate with HR, Finance, and IT teams to identify and implement payroll system enhancements and process improvements.<br>• Prepare customized reports and perform data analysis to support internal stakeholders.<br>• Participate in cross-functional projects and initiatives that impact payroll operations.