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1 result for Customer Service Representative in Birmingham, AL
- Homewood, AL
- onsite
- Temporary to Hire
- 21 - 22 USD / Hourly
- <p>We are looking for a detail-oriented Accounting Customer Service specialist to join a fully remote team supporting commercial insurance operations in Birmingham, Alabama. This <strong>contract to possible permanen</strong>t opportunity is ideal for someone who can combine strong customer support abilities with practical accounting knowledge in a fast-paced, high-volume setting. The person in this role will help resolve payment-related questions, support accounts payable and accounts receivable activities, and work closely with internal teams to keep financial inquiries moving efficiently. <strong>This position offers a hybrid schedule with two days in the office.</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer and internal inquiries related to accounting matters, providing timely and effective support.</p><p>• Assist with accounts payable and accounts receivable questions by researching account activity and clarifying payment or billing issues.</p><p>• Review invoices, gather needed documentation, and help address discrepancies to support accurate processing.</p><p>• Manage a high volume of requests while maintaining accuracy, organization, and strong follow-through.</p><p>• Use accounting and ticketing systems to document issues, track open items, and update records as needed.</p><p>• Access spreadsheets and system data to locate financial information and support resolution of customer concerns.</p><p>• Communicate clearly in writing and by phone with stakeholders regarding invoice status, account questions, and related next steps.</p><p>• Support evolving accounting operations by taking on additional administrative and financial service tasks as business needs change.</p>
- 2026-05-20T00:00:00Z