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3 results for Customer Service Representative in Birmingham, AL

Customer Service Representative

Birmingham, Alabama
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Birmingham, Alabama on a Contract basis. In this role, you will serve as a key point of contact for customers, handling inquiries with professionalism and accuracy while supporting day-to-day order processing. This opportunity is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and is committed to delivering dependable service. Responsibilities: • Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related questions. • Manage order entry activities with close attention to detail to ensure accurate processing and documentation. • Support customers by clarifying product, service, or order information and guiding them toward appropriate solutions. • Handle both inbound and outbound call activity to address requests, follow up on open items, and confirm resolutions. • Maintain complete and accurate records of customer interactions, requests, and order updates in the appropriate systems. • Work collaboratively with internal teams to resolve issues efficiently and improve the overall customer experience.
2026-09-15T00:00:00Z

Customer Service Representative

Birmingham, Alabama
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Service Representative for an ongoing fully onsite opportunity in Birmingham, Alabama. In this role, you will serve as the primary point of contact for customers of a utility company, handling a high volume of inbound calls related to starting and stopping service, billing inquiries, payment questions, account updates, and general customer support matters. The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to navigate multiple systems while providing accurate and detail oriented service. This position requires reliability, attention to detail, and the ability to remain calm and courteous in a fast-paced call center environment. Key Responsibilities Answer inbound customer calls regarding utility service accounts. Assist customers with starting, transferring, and stopping service. Respond to billing questions, payment inquiries, and account balance concerns. Resolve general service-related issues and escalate complex matters as needed. Update customer records accurately in internal systems. Provide clear information regarding policies, procedures, and service options. Maintain professionalism and empathy when handling customer concerns or complaints. Meet productivity, attendance, and quality assurance standards.
2026-09-15T00:00:00Z

ON-SITE Medical Customer Service Rep

Chelsea, Alabama
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a detail-oriented Medical Customer Service Rep to support a busy healthcare-related operation in Chelsea, Alabama. This is a Contract position for someone who can balance customer communication, administrative coordination, and accurate record management in a fast-paced office setting. The ideal candidate brings experience with medical customer service, is comfortable managing multiple priorities at once, and can provide dependable support for both day-to-day activities and event-related logistics. Responsibilities: • Respond to incoming customer inquiries and provide timely support related to medical products, services, and account questions. • Maintain accurate data entry across internal records while tracking multiple steps and follow-up actions for each request or order. • Coordinate administrative tasks such as scheduling meetings, organizing calendar activity, and managing invitations through Outlook in a Mac-based office environment. • Assist with trade show preparation by handling registration, setup coordination, and related event support during peak planning periods. • Communicate professionally with patients, customers, and internal team members to help resolve service issues and ensure a positive experience. • Support billing-related questions and direct concerns appropriately while maintaining confidentiality and accuracy. • Monitor detailed workflows involving numerous moving parts to help keep customer service operations organized and on schedule. • Contribute to office support needs as business processes evolve, including adapting to updated tools or operational changes when needed.
2026-09-16T00:00:00Z