<p>The business operates in the global healthcare sector and delivers solutions for recognised pharmaceutical companies across the world. The consultancy serves clients across biotech, pharma and healthcare and has exciting growth plans with PE investment. </p><p>Reporting into the Group Financial Controller, the business is looking to appoint a Finance Operations Manager. This is a newly formed role allowing the incumbent to shape the team. </p><p>The Finance Operations Manager plays a key role in ensuring the smooth operation of the company's invoicing and accounts receivable processes. This position ensures timely and accurate billing, effective debtor management, and the integrity of customer and project data within the project management system (CMAP). The role also involves regular communication with internal teams and external customers to resolve queries and maintain positive financial relationships.</p><p>This role is pivotal in ensuring financial accuracy, process efficiency, and cash generation and collection. The role will give the incumbent the opportunity to grow a team and drive the business forward in line with its strategic goals.</p><p><strong>Invoice &amp; Billing:</strong></p><ul><li>Lead and manage the end-to-end client invoicing process, ensuring accuracy, completeness, and timeliness</li><li>Work closely with agency teams to align invoicing with project milestones, contracts, and billing schedules</li><li>Ensure compliance with internal policies and contractual obligations</li><li>Ensure sales invoices are uploaded to customer portals correctly and in a timely manner.</li><li>Liaise with internal client service teams to resolve invoicing discrepancies or queries</li><li>Liaise with clients to resolve any invoice queries in a timely manner</li><li>Ensure Purchase Order have been obtained in advance of invoicing and the balance is always sufficient to cover expected future invoice values</li></ul><p><strong>Accounts Receivable &amp; Debtors Management:</strong></p><ul><li>Own the aged debtors ledger, ensuring timely follow-up on outstanding invoices</li><li>Maintain proactive communication with clients regarding overdue balances and support resolution of disputes</li><li>Develop and implement strategies to reduce debtor days and improve cash flow</li><li>Provide regular debtor reporting and analysis to senior management</li></ul><p><strong>Data Integrity &amp; System </strong><strong>Management:</strong></p><ul><li>Maintain oversight of all project and client data within CMAP, ensuring data is accurate, complete, and up to date</li><li>Act as the key liaison between Finance and Project teams to ensure CMAP supports operational and financial needs</li><li>Act as the key liaison between Finance and Project teams to ensure CMAP supports operational and financial needs</li><li>Identify and implement improvements to CMAP data processes, working closely with internal stakeholders and CMAP support </li><li>Ensure timely setup of new users and projects in CMAP in line with business workflows</li></ul><p><strong>Process improvement &amp; reporting:</strong></p><ul><li>Continuously review and enhance finance operational processes to drive efficiency and accuracy.</li><li>Develop dashboards and reports for financial KPIs relating to invoicing and debtor performance.</li><li>Contribute to system and process projects as required</li></ul><p>This role will work closely with senior stakeholders and report directly into the Group FC. </p><p> </p><p><strong>YOU:</strong></p><ul><li>Minimum of 3 years in an accounts receivable management role within a project based business where most of the revenue was derived by fixed project fee billing</li><li>Exceptional attention to detail, experienced in process improvement</li><li>Experience using project management systems</li><li>Team player</li></ul><p>In return you will be rewarded with a competitive salary and benefits package to include 26 days holiday rising with service, discretionary bonus, hybrid working with 2 days onsite in Knutsford. </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjQ1MjAwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">