We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.

• Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field.<br>• At least five years of experience in a product operations, data analytics, or business analyst role.<br>• Expertise in Excel, including formulas, pivot tables, and data cleaning, along with proficiency in Power BI.<br>• Familiarity with user access entitlements or permissioning-related data is preferred.<br>• Strong written communication skills for creating clear documentation and reports.<br>• Experience with productivity tools such as Confluence, SharePoint, and Asana.<br>• Highly organized and methodical with the ability to manage multiple priorities.<br>• Strong interpersonal skills to effectively communicate technical information to non-technical audiences.

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