<p>Nous recherchons un agent service à la clientèle pour rejoindre l'équipe de notre client à Montréal. Ce poste exige une personne dynamique et professionnelle, capable de répondre aux besoins des clients tout en assurant un excellent service. Vous serez responsable de gérer les interactions avec la clientèle et de contribuer à la satisfaction globale des clients.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients par courriel ou téléphone en fournissant des informations précises sur les produits et services.</p><p>• Traiter les soumissions et opportunités, en veillant à la gestion efficace des commandes.</p><p>• Faciliter les échanges entre les clients, les représentants de ventes, les techniciens et l'équipe de service à la clientèle pour garantir une communication fluide.</p><p>• Conseiller les clients sur les produits et fournir un support après-vente de haute qualité.</p><p>• Donner des formations en ligne aux clients pour optimiser leur utilisation du portail et résoudre les problèmes liés à l'application mobile Nee-Vo.</p><p>• Assurer le suivi des plaintes et veiller à la satisfaction des clients en respectant les délais de réponse.</p><p>• Apporter un soutien aux représentants des ventes dans les différentes régions couvertes.</p><p>• Effectuer diverses tâches administratives et connexes pour soutenir les opérations internes.</p>
<p>Nous recherchons un spécialiste senior en crédit et recouvrement pour rejoindre notre client à Montréal. Ce rôle clé implique la gestion des comptes clients, l'analyse du risque de crédit et la collaboration avec divers intervenants pour garantir une gestion efficace des paiements. Si vous possédez une solide expérience en recouvrement et en analyse financière, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><ul><li>Superviser un portefeuille de comptes clients afin d’assurer l’encaissement des créances dans les délais impartis.</li><li>Effectuer des relances régulières auprès des clients par téléphone, courriel ou courrier afin de traiter les retards de paiement.</li><li>Négocier des modalités de règlement et transmettre les dossiers litigieux aux services compétents si nécessaire.</li><li>Analyser la solvabilité des clients et proposer des plafonds de crédit adaptés sur la base d’études financières et d’antécédents de paiement.</li><li>Collaborer avec l’équipe crédit afin d’évaluer les risques et de participer au processus d’autorisation de crédit.</li><li>Établir des rapports d’échéancier, réaliser des prévisions d’encaissement et créer des indicateurs de performance à destination de la direction.</li><li>Effectuer les rapprochements de comptes clients et résoudre les écarts sur les facturations ou les règlements.</li><li>Participer aux clôtures de fin de mois pour les opérations liées aux comptes clients et au recouvrement.</li><li>Travailler en étroite collaboration avec les équipes commerciales, le service client et la finance pour lever les litiges et assurer la satisfaction des clients.</li><li>Coordonner les actions avec les agences de recouvrement externes ou les conseillers juridiques pour le suivi des dossiers complexes.</li><li>Proposer des axes d’amélioration pour optimiser les processus de recouvrement et accroître l’efficacité du service.</li><li>Prendre part à l’élaboration et la mise en œuvre des politiques et procédures en matière de crédit et de gestion du recouvrement.</li></ul>
<p>Nous recherchons un commis à la facturation pour rejoindre l'équipe de notre client à Dorval. Ce poste contractuel est pour garantir des processus de facturation précis et efficaces tout en soutenant les activités de comptabilité et de gestion des comptes clients. Le candidat idéal collaborera avec plusieurs départements afin d'assurer la conformité des données et la satisfaction des clients.</p><p><br></p><p>Responsabilités:</p><p>• Préparer, vérifier et émettre des factures en volume élevé quotidiennement en utilisant les systèmes informatiques appropriés.</p><p>• Réconcilier les données de facturation avec les bons de commande, les documents d'expédition et les contrats de vente pour assurer une exactitude totale.</p><p>• Maintenir les profils des clients en mettant à jour les adresses de facturation et les termes de paiement.</p><p>• Enquêter et résoudre les écarts de facturation ou les paiements partiels en communiquant avec les clients et les départements concernés.</p><p>• Émettre des notes de crédit et ajustements conformément aux processus d'approbation de l'entreprise.</p><p>• Contribuer aux activités de clôture mensuelle et préparer des rapports hebdomadaires sur les revenus non facturés.</p><p>• Fournir un excellent service client en répondant aux questions liées à la facturation de manière professionnelle et rapide.</p><p>• Participer à l'amélioration continue des processus de facturation en suggérant des solutions efficaces.</p><p>• Assurer le respect des réglementations provinciales en matière de taxes lors de la création des factures.</p>
<p><strong>THE ROLE:</strong> </p><p>We’re seeking an experienced Senior Data Integration Specialist who can bridge technical expertise with strong client engagement. In this role, you’ll support data delivery, integration, and onboarding efforts while working closely with cross‑functional teams to enhance data products and client outcomes. You’ll play a key role in shaping data solutions and supporting strategic growth initiatives.</p><p><em>Key Responsibilities:</em></p><ul><li>Work with enterprise data platforms including Oracle, Postgres, Snowflake, Elasticsearch, and Azure SQL</li><li>Serve as a technical resource for clients, troubleshooting data integration issues and supporting onboarding</li><li>Provide Tier 2 support for data users, resolving complex issues efficiently</li><li>Optimize internal data pipelines and contribute to the evolution of new data offerings</li><li>Guide stakeholders on data access methods and integration best practices</li><li>Prepare data for use in analytics tools (e.g., Power BI) and internal applications</li><li>Document processes, data flows, and integration designs for knowledge sharing</li><li>Lead and participate in major data migration projects</li><li>Collaborate with internal teams to communicate product enhancements, defects, and client feedback</li><li>Maintain regular client interactions and log activities in CRM systems</li><li>Mentor junior team members and support the onboarding of new technical staff</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This position offers the opportunity to work with cutting‑edge data platforms, partner directly with clients, and influence the direction of innovative data products. You’ll join a team that values collaboration, technical curiosity, and continuous improvement. The role provides competitive compensation, full benefits, and opportunities for long‑term professional growth within a forward‑thinking data organization. Are you passionate about data and love solving complex integration challenges? Then we encourage you to apply now!</p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
<p>We are looking for an experienced Commercial Litigation Lawyer to join our client's dynamic team in Toronto, Ontario. This role offers the opportunity to handle a diverse range of complex legal matters, including construction disputes, negligence claims, and fraud investigations. Ideal candidates will bring a strong analytical approach, exceptional advocacy skills, and a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of commercial litigation cases, such as construction disputes, negligence claims, and fraud investigations.</p><p>• Provide strategic advice and representation in matters involving bankruptcy, insolvency, and restructuring.</p><p>• Draft and review legal documents, including pleadings, briefs, and agreements, with precision and attention to detail.</p><p>• Conduct thorough legal research to support case strategies and ensure compliance with relevant laws.</p><p>• Manage files independently, taking responsibility for all aspects of case progression.</p><p>• Advocate effectively for clients in negotiations, mediations, and court proceedings.</p><p>• Collaborate with colleagues and clients to develop practical solutions to complex legal issues.</p><p>• Investigate and enforce recovery actions in fraud-related cases.</p><p>• Demonstrate superior practice management skills to meet deadlines and prioritize tasks efficiently.</p><p>• Maintain a high level of client service in all interactions.</p>
<p>Nous recherchons un représentant du service à la clientèle dynamique et orienté vers les résultats pour rejoindre l'équipe de notre client à Ville Saint-Laurent. Vous serez un point de contact clé pour nos clients, assurant une communication efficace et un excellent service. Ce rôle offre une opportunité de contribuer directement à la satisfaction client et à la croissance de l'entreprise.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients et rediriger les informations pertinentes vers les services ou vendeurs appropriés.</p><p>• Passer des appels sortants pour identifier et créer des opportunités de ventes.</p><p>• Documenter et suivre les interactions avec les clients afin de garantir une communication fluide et un suivi efficace.</p><p>• Effectuer le suivi des prospects et enregistrer les résultats des initiatives de vente.</p><p>• Accomplir diverses tâches administratives et de soutien selon les besoins.</p><p>• Assurer un service rapide et précis tout en respectant les priorités et les délais.</p><p>• Collaborer avec les équipes internes pour résoudre les problèmes et répondre aux besoins des clients.</p><p>• Maintenir une connaissance à jour des produits et services pour mieux répondre aux questions des clients.</p>
<p>Notre client est à la recherche d’un Spécialiste des Achats et Ventes basé à Montréal. En tant que Spécialiste des Achats et Ventes, vous serez responsable de développer nos activités sur le territoire local, de gérer les placements de professionnels en comptabilité, de fournir un service client exceptionnel et de recruter et évaluer les candidats. Ce rôle est essentiel pour maintenir notre réputation d'excellence dans l'industrie.</p><p><br></p><p>Responsabilités :</p><p>• Développer des activités commerciales sur le territoire local</p><p>• Gérer le placement de professionnels en comptabilité</p><p>• Fournir un service à la clientèle exceptionnel à la fois aux employeurs et aux candidats</p><p>• Recruter et évaluer les candidats de manière efficace</p><p>• Suivre les mandats auprès des clients</p><p>• Utiliser Salesforce Marketing pour gérer et analyser les données clients</p><p>• Communiquer efficacement avec toutes les parties prenantes pour assurer une coordination et une collaboration efficaces.</p>
<p>Robert Half is in search of an Accountant to work with one of our top clients, a CPA firm in the North York area. This is a full time permanent opportunity. As key member of this small team you will be working directly with the partners taking a client file from start to finish. If you thrive working in a fast paced environment with minimal supervision apply today for immediate consideration!</p><p><br></p><p><u>Must Haves:</u></p><ul><li>Fluent in Korean</li><li>Prepare Notice to Reader Financial Statements</li><li>Complete Review Engagements in accordance with ASPE</li><li>Reconciliation of HST, payroll and corporate tax accounts</li><li>3+ years' experience in a similar role</li><li>End-to-end month end closing for multiple entities</li><li>Self-starter, ability to identify issues and resolve problems</li><li>Caseware and Caseview experience required</li><li>Strong MS Office Suite skills including excel</li><li>Excellent verbal and written communication skills</li></ul><p><u>Nice-To-Haves:</u></p><ul><li>Preparation of personal and corporate tax returns as well as other type of returns (T3, T4,s T5s)</li><li>Set up new client accounts</li><li>Provide customer service to clients by liaising and handling client inquiries</li><li>Experience working within a small or mid size public accounting</li><li>Experience completing review engagement and NTRs</li><li>Experience preparing personal and corporate tax returns</li><li>Preference will be given to candidates with a CPA designation or in final stages of completion of CPA</li></ul><p><br></p><p>This job posting is for a current vacancy with our client.</p><p>Our Specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p><p><br></p>
<p>Nous recherchons un Représentant des ventes dynamique et motivé pour rejoindre notre équipe à Lévis. Le candidat idéal possédera une solide expérience en vente de matériaux de construction et sera en mesure de développer des relations solides avec les clients du secteur de la construction.</p><p><br></p><p>Responsabilités:</p><p>• Identifier et solliciter de nouveaux clients dans le secteur de la construction afin d'élargir le portefeuille de clients.</p><p>• Assurer un suivi régulier des comptes clients pour maintenir une relation de confiance et garantir leur satisfaction.</p><p>• Promouvoir et vendre des matériaux de construction en fonction des besoins spécifiques des clients.</p><p>• Superviser les projets et les estimations pour garantir leur progression et leur succès.</p><p>• Gérer les commandes des clients, de leur réception à leur livraison.</p><p>• Offrir un service client exceptionnel pour répondre aux questions et résoudre les problèmes.</p><p>• Collaborer avec les entrepreneurs en construction ainsi que les entreprises industrielles pour répondre à leurs besoins.</p>
<p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
<p>Our client is a fast-growing professional services organization building an integrated platform that combines legal, advisory, and technology solutions to support Canadian small and mid-sized businesses.</p><p><br></p><p>Operating at the intersection of strategy and execution, the firm is redefining how professional services are delivered by leveraging innovation, operational excellence, and a strong client-first philosophy. With a collaborative, high-performance culture and a growth-oriented mindset, the organization is expanding its internal tax capabilities and seeking a Senior Tax Professional to lead tax strategy and execution across its operating entities while also supporting client-facing advisory work.</p><p><br></p><p>This is a hands-on leadership role based in Coquitlam, BC, reporting to the Director of Finance & Operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>The Senior Tax Professional will design and execute tax strategies that support corporate growth, hiring plans, and operational scale. The role includes developing and formalizing a scalable, high-quality tax advisory offering delivered alongside legal and advisory teams, while bringing greater tax strategy and execution in-house and maintaining strong risk controls and professional standards.</p><p><br></p><p>Responsibilities also include leading corporate tax planning initiatives such as entity structuring, reorganizations, transfer pricing considerations, and tax-efficient decision-making aligned with the operating plan. The successful candidate will oversee year-round tax compliance across the corporate group, including corporate income tax, indirect tax, and payroll-related filings. They will partner with corporate legal counsel on restructurings, ownership changes, and transactions requiring tax alignment, and act as an authorized representative with the CRA as required to ensure compliance and professional handling of submissions.</p><p><br></p><p>In addition, the role involves providing strategic tax planning advice to clients, often in collaboration with corporate lawyers. The Senior Tax Professional will scope engagements, prepare clear written recommendations, drive implementation through completion, and collaborate with internal delivery and product teams to standardize and scale tax workflows into repeatable service offerings.</p><p><br></p><p><br></p>
<p>Projet d'affaires, opportunité de rachat de clientèle, superbe occasion d'intégré un cabinet CPA bien établie à Québec. Sous la supervision de l'associé principal vous aurez l'option de reprendre sa clientèle sous une formule flexible à déterminer. Fort d'une clientèle fidèle et nantie vous travaillerez avec une équipe d'envergure humaine. Les 3 employés sont en poste depuis plusieurs années et autonomes. Vous serez responsable de la révision et vous effectuerez aussi la préparation de mission de compilation en plus de fournir un service conseil adapté. Nous recherchons un CPA auditeur de 5 à 15 ans d'expérience faisant preuve d'écoute, d'humilité, de sensibilité et orienté service client. Ce rôle offre une opportunité unique offrant à la fois une qualité de vie professionnelle et une conciliation travail/famille inégalée. En plus d'un potentiel plus qu'intéressant de revenu récurent le volume d'affaires laisse place à développer si vous le souhaitez.</p><p><br></p><p>RESPONSABILITÉS:</p><p><br></p><p>• Superviser et réviser les travaux effectués par les membres de l’équipe pour garantir leur qualité et conformité.</p><p>• Réviser et effectuer des mandats d'examen ou de compilation pour les clients en collaboration avec l’équipe.</p><p>• Réviser et préparer les dossiers de fin d'année, les états financiers et les déclarations fiscales des entreprises.</p><p>• Réviser et élaborer des déclarations fiscales des particuliers en respectant les normes en vigueur.</p><p>• Fournir des formations internes et du soutien au développement des membres de l’équipe.</p><p>• Collaborer avec une clientèle variée provenant de différents secteurs d’activité.</p><p>• Assurer une communication efficace avec les clients afin de comprendre leurs besoins et attentes.</p><p>• Participer activement au maintien d'un environnement de travail positif et engageant.</p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
<p>Our client is looking for a highly organized and proactive <strong>Executive Assistant </strong>to join their team on a long-term contract basis in Calgary, Alberta. This role supports the Managing Director & Partners (MDPs) by anticipating needs and delivering seamless administrative support in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage complex calendars and coordinate meetings.</li><li>Oversee travel arrangements, including itineraries and accommodations.</li><li>Process timesheets and expense reports accurately.</li><li>Support leadership, practice area, and recruiting initiatives.</li><li>Build strong relationships with clients and stakeholders.</li><li>Prepare client materials (presentations, proposals, onboarding documents).</li><li>Conduct research to support account planning and client management.</li><li>Provide strategic time management support to MDPs.</li><li>Prioritize tasks to ensure timely completion of key activities.</li><li>Perform additional administrative and occasional personal support duties.</li></ul>
<p>Nous recherchons un représentant du service à la clientèle motivé et bilingue pour rejoindre l'équipe de notre client à Saint Laurent. Ce poste exige une personne organisée et axée sur les détails, capable de gérer efficacement les interactions avec les clients tout en maintenant un haut niveau de professionnalisme. Le candidat idéal aura une excellente capacité de communication et une approche centrée sur le client.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un service à la clientèle exceptionnel en français et en anglais, en répondant aux besoins et aux attentes des clients.</p><p>• Traiter et gérer les commandes des clients avec précision et rapidité.</p><p>• Résoudre les plaintes concernant les produits, services ou politiques de l'entreprise tout en assurant un suivi approprié.</p><p>• Superviser et organiser la gestion de la boîte courriel pour garantir une communication fluide.</p><p>• Informer les supérieurs des problèmes ou des plaintes majeures et assurer une résolution efficace.</p><p>• Effectuer des tâches administratives telles que la saisie de données et d'autres travaux nécessaires au bon fonctionnement des opérations.</p><p>• Collaborer avec les équipes internes pour améliorer les processus et assurer la satisfaction des clients.</p><p>• Maintenir une attitude positive et professionnelle dans toutes les interactions avec les clients.</p>
<p><strong>Position Overview:</strong></p><p> Seeking a results-driven Channel Account Manager to support revenue growth within a portfolio of accounts across a specified region. This position focuses on building strategic partnerships, increasing market share, and driving sales through proactive account management, planning, and identifying new business opportunities. The role is based at a facility in Mississauga.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee sales and business development for variable printing, imaging, and marking consumables across assigned clients and prospects.</li><li>Create and implement account plans to boost revenue, grow share, and uncover potential for new business.</li><li>Source and develop new accounts, particularly those with annual revenue potential of $75,000 or greater.</li><li>Review territory and account data to spot emerging trends, competitive advantages, and areas for growth.</li><li>Work closely with internal teams to conduct in-person customer visits, discover business opportunities, and demonstrate commitment to client service.</li><li>Develop strategies to expand the labeling sector within accounts showing low engagement.</li><li>Draft proposals and negotiate contracts with various stakeholders across customer organizations.</li><li>Provide product, application, and sales training for distributor sales teams.</li><li>Collaborate with cross-functional resources to enhance customer value delivery.</li><li>Promote the organization as a leader by extending product reach and highlighting value-added services.</li><li>Generate reports and presentations to track sales activities, progress, and outcomes.</li><li>Keep account documentation and CRM system records accurate and up to date.</li><li>Take on other duties to support both group and company objectives as required.</li></ul><p><br></p>
<p>Robert Half are working with a well-established local government law firm with offices in British Columbia and Alberta. The firm acts for municipalities, regional districts, and other public bodies across the province, providing practical, strategic advice on complex governance and workplace matters.</p><p><br></p><p>My client is seeking a talented Labour & Employment Lawyer (5+ years’ call) to join its growing practice. This is an excellent opportunity for a lawyer who enjoys sophisticated advisory work, meaningful client contact, and the opportunity to build a long-term practice in the public sector space.</p><p><br></p><p>You will work directly with experienced partners and clients on a broad range of labour, employment, and workplace law issues affecting public sector employers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Advising municipal and public sector employers on employment and labour matters</li><li>Drafting and reviewing employment agreements, workplace policies, and bylaws</li><li>Handling grievances, arbitrations, and collective bargaining matters</li><li>Advising on workplace investigations, human rights issues, and disciplinary matters</li><li>Representing clients before labour arbitrators, administrative tribunals, and courts</li><li>Providing strategic risk management advice to senior leadership and elected officials</li><li>Billable hours target: 1375.</li></ul><p><br></p><p><br></p>
<p>Are you passionate about digital assets and regulatory compliance? Ready to drive impact at the intersection of traditional finance and cryptocurrency? Join a leading financial institution’s regulated crypto exchange platform as a Crypto & Fiat Analyst / Alert Triage Investigator and play a critical role in our client’s robust financial ecosystem.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Alert Triage & Investigation:</strong> Act as a first line of defense (L1), reviewing and triaging both fiat and crypto transaction alerts. Challenge yourself with L2 investigations of complex cases, analyzing transaction data to detect signs of potential suspicious activity.</li><li><strong>Risk & Credit Analysis:</strong> Assess credit data, evaluate financial risks, and conduct detailed analyses for both crypto and fiat transactions.</li><li><strong>Regulatory Compliance:</strong> Prepare and submit Suspicious Transaction Reports (STRs/SARs). Execute hands-on AML, KYC, and EDD practices to maintain strict audit trails and ensure compliance with changing financial regulations.</li><li><strong>Financial Systems Management:</strong> Leverage accounting, CRM, and ERP platforms to monitor, report, and enhance core financial processes. Improve loan administration and maintain collection activities to optimize cash flow and mitigate risk.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with compliance, operations, and technology teams to resolve cases, streamline alert workflows, and develop enhanced monitoring strategies.</li><li><strong>Reporting & Insights:</strong> Create robust documentation, reports, and actionable insights to inform leadership, drive continuous improvement, and support data-driven decision-making.</li><li><strong>Customer Service:</strong> Address client inquiries and issues with urgency and professionalism, delivering high-touch service in a fast-paced environment.</li></ul><p><br></p>
<p><strong>Summary:</strong></p><p> A well-established small business in Toronto specializing in high-quality products is seeking an experienced and versatile General Manager to lead core operational functions and drive efficiency across the organization. Reporting directly to executive leadership, this pivotal role requires a hands-on leader with a proven track record in small business environments, where adaptability and multi-departmental expertise are key. The ideal candidate will oversee daily operations, foster cross-functional collaboration, and contribute to the company's ongoing growth in a fast-paced setting.</p><p> </p><p><strong>Role Responsibilities:</strong></p><ul><li>Oversee and optimize key operational areas, including shipping, sampling, receiving, and quality assurance to ensure timely and accurate processes.</li><li>Lead the client services department to maintain exceptional customer relationships, resolve inquiries, and enhance service delivery.</li><li>Manage purchasing activities, including vendor negotiations, inventory control, and cost-effective sourcing of materials.</li><li>Direct production operations, coordinating workflows, team performance, and adherence to quality standards.</li><li>Collaborate with executive leadership on strategic planning and performance metrics to align operations with organizational goals.</li><li>Implement process improvements, identify bottlenecks, and drive initiatives for operational efficiency and cost savings.</li><li>Foster a positive team environment, including hiring, training, and performance management across supervised departments.</li><li>Ensure compliance with industry regulations, safety standards, and company policies in all operational activities.</li></ul><p><br></p>
<p>Our client is seeking an experienced <strong>Tax Preparer</strong> for a <strong>2-month contract</strong> during peak tax season. This role is ideal for someone detail-oriented who can efficiently manage a high volume of personal tax returns in a collaborative, friendly environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare accurate personal tax returns, including rentals, medical claims, and donations</li><li>Manage 200–300 client files over the contract period</li><li>Use TaxCycle and CaseWare to process and organize documentation</li><li>Support tax compilations and ensure regulatory compliance</li><li>Answer client questions and provide excellent customer service</li></ul><p><br></p>
<p>We are seeking an experienced Project Manager to support the delivery of key Learning & Development (L& D) initiatives over a 3-month contract period. This role will be responsible for managing end-to-end learning projects, coordinating stakeholders, and ensuring high-quality, timely delivery of digital learning solutions.</p><p><br></p><p>The ideal candidate combines strong project management capability with hands-on experience in eLearning development, particularly Articulate Storyline.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage project plans, timelines, milestones, and dependencies across multiple workstreams.</li><li>Partner with client stakeholders, subject matter experts, facilitators, and instructional designers to ensure alignment and quality.</li><li>Oversee the development of blended learning assets (eLearning, virtual workshops, toolkits, reinforcement materials).</li><li>Provide hands-on support in Articulate Storyline to build, edit, or quality-assure eLearning modules.</li><li>Ensure learning solutions reflect core Trusted Advisor competencies (e.g., consultative conversations, influencing, commercial acumen, relationship building).</li><li>Manage feedback and approval cycles with internal and external stakeholders.</li><li>Track risks, issues, and budget considerations, escalating where appropriate.</li><li>Coordinate LMS deployment, testing, and launch readiness.</li><li>Monitor early engagement metrics and support initial rollout activities.</li><li>Document processes and provide clear handover at the end of the contract period.</li></ul>
We are looking for a highly organized and detail-oriented Transition Coordinator to join our team in Toronto, Ontario. In this role, you will oversee complex transfer requests and ensure seamless transitions for elite clients, including Portfolio Managers and Introducing Brokers. As part of a collaborative team, you will play a key role in enhancing client experiences and driving process improvements. This is a long-term contract position offering a dynamic and engaging work environment.<br><br>Responsibilities:<br>• Investigate and process complex asset transfer requests with precision and attention to detail.<br>• Manage transition mailboxes and ensure transfers are initiated or reviewed within established service level agreements.<br>• Communicate with clients regarding incomplete transfer submissions and provide clear explanations for any rejections.<br>• Re-submit rejected transfer requests in compliance with requirements to ensure successful processing.<br>• Handle cash and securities journal entries efficiently and accurately.<br>• Collaborate with clients to resolve outstanding issues related to account transitions and provide excellent support.<br>• Identify trends in transfer initiation, asset rejections, and other processes to recommend improvements.<br>• Draft and update user guides and training materials to support process clarity and employee development.<br>• Generate both scheduled and ad-hoc reports for internal and external stakeholders.<br>• Participate in high-volume periods requiring overtime and maintain high performance under pressure.
<p><strong>About the Opportunity</strong></p><p>We are seeking a Project Manager to join our client in the FinTech sector, on a remote 6-month contract with strong potential to extend for an additional 6 months. This is an exciting opportunity to lead high-impact SaaS implementation projects in a dynamic, client-facing role.</p><p><br></p><p>You’ll work in a fast-paced environment with peak delivery cycles (Feb–May and Sept–Nov) and quieter seasonal periods (Dec–Jan and July–Aug), making it an ideal opportunity for professionals who thrive in structured bursts of project activity.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a Project Manager, you will be responsible for delivering multiple SaaS implementation and enhancement projects, ensuring client onboarding and solution delivery are executed to the highest standards. You’ll work closely with Business Systems Analysts, technical teams, and client stakeholders to drive timelines, manage scope, and deliver measurable results.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Manage multiple short-term SaaS projects from initiation through delivery</p><p>• Lead onboarding of new fintech clients, ensuring smooth deployment of out-of-the-box solutions</p><p>• Coordinate enhancements and improvements for existing client implementations</p><p>• Act as the primary client contact, building strong relationships and ensuring clear, consistent communication</p><p>• Facilitate workshops, progress updates, and presentations for client stakeholders and leadership teams</p><p>• Ensure all project timelines, scope, and quality standards are met</p>
