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25 résultats pour les emplois de Analyste Du Soutien Technique

Desktop Support Analyst (Part time)
  • Ottawa, ON
  • onsite
  • Temporaire
  • 28.00 - 30.00 CAD / Hourly
  • <p>We are looking for a skilled Desktop Support Analyst to join our clients team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide comprehensive IT support to end-users, ensuring their hardware and software needs are met efficiently. As part of the regional IT support team, you will collaborate with global service desks while prioritizing local user satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide day-to-day IT support to local users, managing tickets, calls, and chat-based requests.</p><p>• Diagnose and resolve hardware and software issues, ensuring smooth functionality.</p><p>• Escalate unresolved issues to higher-level support teams as necessary.</p><p>• Install and configure software on user PCs and assist with hardware replacements.</p><p>• Maintain and support local IT infrastructure, including telephony systems and conference room equipment.</p><p>• Contribute to problem-solving initiatives and knowledge-sharing activities within the team.</p><p>• Monitor and prioritize tasks to enhance end-user satisfaction.</p><p>• Collaborate with the global IT support team to ensure seamless service delivery.</p><p>• Support network-related tasks, including basic troubleshooting of IP configurations.</p><p>• Ensure adherence to IT service delivery processes and standards.</p>
  • 2025-11-03T21:39:10Z
Technicien de soutien informatique SENIOR
  • Montreal, QC
  • onsite
  • Permanent
  • 70000.00 - 85000.00 CAD / Yearly
  • <p>Nous sommes à la recherche d’un technicien principal en soutien informatique hautement qualifié pour rejoindre notre équipe à Montréal. Dans ce rôle, vous jouerez un rôle clé pour assurer le bon fonctionnement de nos systèmes informatiques, résoudre les problèmes techniques et soutenir nos employés avec un service exceptionnel. Si vous réussissez dans un environnement de fabrication rapide et aimez résoudre des défis technologiques complexes, ce poste est pour vous.</p><p><br></p><p><strong>Responsabilités :</strong></p><p><br></p><p>• Fournir un support technique de niveau 1 et 2 pour résoudre les problèmes des utilisateurs liés aux logiciels, au matériel et aux systèmes réseau.</p><p>• Installer, configurer et entretenir l’équipement informatique, y compris les ordinateurs, les imprimantes et autres périphériques.</p><p>• Gérer les comptes utilisateurs et les autorisations d’accès pour assurer une utilisation sécurisée et efficace du système.</p><p>• Collaborer sur des projets liés à l’informatique, suivre les progrès et mettre à jour la gestion si nécessaire.</p><p>• Animer des formations pour aider les utilisateurs à comprendre les nouvelles applications et procédures.</p><p>• Effectuer une maintenance préventive pour identifier et résoudre les problèmes potentiels du système avant qu’ils ne s’aggravent.</p><p>• Mettre en œuvre et appliquer des mesures de sécurité pour protéger les données et les systèmes de l’entreprise.</p><p>• Dépanner et résoudre les dysfonctionnements du système, en assurant un temps d’arrêt minimal.</p><p>• Travailler avec des équipes internes et externes pour exécuter les mises à niveau des systèmes logiciels et matériels.</p><p>• Promouvoir la sensibilisation à la sécurité informatique parmi les employés en partageant les meilleures pratiques et directives.</p>
  • 2025-10-30T16:34:01Z
Spécialiste technique bilingue des produits-Pneus de camions
  • Pointe-claire, QC
  • remote
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p>Nous recherchons un <strong>Spécialiste technique bilingue</strong> pour soutenir le marché canadien des pneus poids lourds. Vous serez responsable du traitement des réclamations produit, du support technique aux clients, de la formation technique, et de l’évaluation des garanties. Vous jouerez également un rôle clé dans le suivi de la performance des produits et le soutien aux solutions numériques et de rechapage.</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Support technique auprès des clients de flotte et des équipes de vente</li><li>Traitement et analyse des réclamations de garantie</li><li>Formation technique et accompagnement sur le terrain</li><li>Suivi de la performance des pneus sur le marché</li><li>Visites clients avec les responsables de comptes</li></ul>
  • 2025-10-15T19:48:44Z
Technicien Informatique Senior
  • Laval, QC
  • onsite
  • Permanent
  • 80000.00 - 105000.00 CAD / Yearly
  • <p><strong>Description sommaire du poste</strong></p><p>Nous recherchons un(e) <strong>technicien(ne) en informatique</strong> qui assurera le support informatique interne et le maintien de l’ensemble de l’infrastructure TI de l’entreprise. Comme unique ressource en informatique au sein de la PME, il ou elle agira à la fois comme <strong>soutien technique aux utilisateurs</strong> et comme <strong>responsable de la fiabilité, de la sécurité et de la performance</strong> des systèmes informatiques.</p><p><br></p><p><strong>Responsabilités principales:</strong></p><p>• Gestion et entretien des imprimantes</p><p>• Installation et configuration des postes pour les nouveaux utilisateurs</p><p>• Gestion des sauvegardes et copies de sécurité (back-up)</p><p>• Administration de Fortimail et Fortigate</p><p>• Mise à jour des systèmes SQL et Windows</p><p>• Gestion de la cybersécurité et des antivirus</p><p>• Administration du NAS (QNAP)</p><p>• Revue et optimisation de la configuration du réseau</p><p>• Analyse et amélioration des méthodes de travail informatiques</p><p>• Gestion et entretien du système de caméras de l’usine</p><p>• Entretien des périphériques informatiques de l’usine</p><p>• Support technique aux usagers (bureaux et usine)</p><p>• Gestion des connexions VPN</p><p>• Gestion du parc informatique (ordinateurs, tablettes et cellulaires)</p><p>• Support du système d’alarme (bureau et usine)</p><p>• Programmation et entretien des automates de l’usine</p><p>• Gestion et structuration des répertoires informatiques</p><p>• Programmation des tags de production</p><p>• Maintenance et supervision du système SharePoint 365</p><p><br></p>
  • 2025-10-31T18:54:06Z
IT Support Specialist
  • Burnaby, BC
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>If you are an experienced IT support specialist, and you have been looking to join a stable, career-minded company, then please read on. This is a chance to join a successful, well-established industrial company in Burnaby. You will work in a bright, modern office, easily accessible by transit and major transportation routes.</p><p><br></p><p>In this role, you will take on a wide scope of responsibility, supporting all of the company’s information systems and IT infrastructure. This will include workstations, servers, networks, business applications, information security, and more. You will collaborate with two other members of the IT team to provide coverage and support for the industrial operations and back-office users. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
  • 2025-10-15T21:39:11Z
Analyst fiscale senior
  • Ville Saint-laurent, QC
  • onsite
  • Permanent
  • 90000.00 - 100000.00 CAD / Yearly
  • <p>Notre client est à la recherche d'un analyste fiscal senior pour joindre son équipe à Ville St-Laurent.</p><p><br></p><p><strong>Responsabilités :</strong></p><p> • Préparer les calendriers et les feuilles de travail nécessaires à l’appui des déclarations de revenus canadiennes.</p><p> • Préparer les provisions fiscales trimestrielles et annuelles conformément aux normes US GAAP.</p><p> • Coordonner les procédures de clôture mensuelle, y compris la réconciliation des comptes d’impôts, la préparation de la documentation de contrôle interne et le respect des obligations de dépôt requises.</p><p> • Contribuer à la préparation des rapports fiscaux destinés à la société mère américaine.</p><p> • Collaborer avec l’équipe fiscale américaine afin d’harmoniser les rapports et de veiller au respect des exigences fiscales transfrontalières.</p><p> • Participer à l’intégration des activités de fusions et acquisitions potentielles.</p><p> • Contribuer à l’élaboration et à la mise à jour des politiques canadiennes de prix de transfert de l’entreprise, notamment le calcul, la comptabilisation et l’analyse des frais de gestion, des redevances et des conventions de prêts intersociétés.</p><p> • Participer à la conformité fiscale canadienne pour les transactions transfrontalières.</p><p> • Fournir un soutien lors des vérifications de l’ARC, des demandes de renseignements et de la correspondance avec les autorités fiscales.</p><p> • Élaborer et mettre en œuvre des stratégies de planification fiscale visant à minimiser l’exposition fiscale.</p><p> • Calculer, traiter et rapprocher les acomptes provisionnels et l’activité du grand livre des comptes d’impôts.</p><p> </p>
  • 2025-11-03T16:28:59Z
Spécialiste en services gérés de sécurité et TI
  • Montréal, QC
  • onsite
  • Permanent
  • 70000.00 - 85000.00 CAD / Yearly
  • <p>Nous recherchons un spécialiste en services gérés de sécurité et TI pour rejoindre l'équipe de notre client à Montréal. Ce rôle exige un niveau technique avancé (N3) et consiste à assurer la gestion proactive, l'optimisation et la sécurité des infrastructures informatiques de nos clients. Vous serez également responsable de bâtir des relations solides avec les clients tout en veillant à leur conformité en matière de cybersécurité.</p><p><br></p><p>Responsabilités:</p><p>• Effectuer des analyses de risques, des tests d'intrusion automatisés et des audits de sécurité pour les environnements Cloud comme Microsoft 365 et Azure.</p><p>• Superviser l'application des correctifs de sécurité et recommander des améliorations conformes aux normes telles qu'ISO 27001.</p><p>• Planifier et implémenter des tâches de maintenance préventive pour les infrastructures, y compris les pare-feu Fortinet, les serveurs, les environnements virtualisés et les postes de travail.</p><p>• Développer et maintenir des scripts d'automatisation à l'aide de PowerShell ou Python pour optimiser les processus.</p><p>• Fournir un support technique de niveau 3 pour les alertes de sécurité et gérer les escalades de tickets aux niveaux inférieurs.</p><p>• Présenter aux clients des rapports de sécurité détaillés et des plans d'amélioration lors de réunions régulières.</p><p>• Participer à l'intégration des nouveaux clients et contribuer aux phases d'avant-vente.</p><p>• Collaborer avec les équipes internes pour garantir la standardisation des pratiques et outils.</p><p>• Assurer la surveillance et l'amélioration continue des systèmes en fonction des besoins des clients.</p>
  • 2025-10-30T16:38:55Z
IT Analyst
  • Toronto, ON
  • onsite
  • Permanent
  • 80000.00 - 90000.00 CAD / Yearly
  • <p>A downtown client of Robert Half is seeking a skilled and proactive <strong>IT Analyst</strong> to join their team. The ideal candidate will have experience in IT support, networks, printers, servers, and VMware. You will play a key role in ensuring the smooth operation of our IT infrastructure by providing technical support, troubleshooting issues, and maintaining system performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide IT support to end-users by troubleshooting hardware, software, and network issues.</li><li>Manage and maintain IT infrastructure, including servers, network devices, and printers.</li><li>Configure, monitor, and optimize network performance to ensure minimal downtime.</li><li>Maintain and support VMware environments, including virtual machines and associated infrastructure.</li><li>Install, configure, and update software and hardware as needed.</li><li>Assist in IT security implementations and ensure compliance with best practices.</li><li>Document IT procedures, troubleshooting steps, and system configurations.</li><li>Collaborate with vendors and service providers for IT-related procurements and support.</li><li>Perform system backups and recovery operations.</li><li>Stay updated with industry trends and emerging technologies to enhance IT operations.</li></ul><p><br></p>
  • 2025-10-20T18:25:55Z
Analyste d'affaires Web
  • Candiac, QC
  • remote
  • Temporaire
  • 35.00 - 55.00 CAD / Hourly
  • <p>Nous recherchons une experte ou un expert en gestion du changement pour rejoindre notre équipe dans le cadre d’un contrat à long terme. Cette opportunité hybride basée à Montréal, Québec, exige une maîtrise du français. Vous jouerez un rôle clé dans la mise en œuvre d’une approche stratégique pour accompagner la refonte des sites Web informationnels.</p><p><br></p><p>Responsibilities:</p><p>• Élaborer et structurer des initiatives de gestion du changement en suivant un modèle éprouvé afin de garantir une adoption efficace.</p><p>• Produire et coordonner des livrables tels que des plans de communication, des vidéos explicatives et des analyses de risques pour soutenir les transformations.</p><p>• Cartographier les processus existants et définir les processus cibles en collaboration avec les équipes impliquées.</p><p>• Identifier les parties prenantes affectées par les changements et évaluer les impacts organisationnels.</p><p>• Concevoir des plans de communication et de formation adaptés aux besoins spécifiques des utilisateurs finaux.</p><p>• Développer des stratégies pour anticiper et gérer les résistances au changement à l’échelle individuelle et organisationnelle.</p><p>• Suivre et analyser les taux d’adoption et d’utilisation des nouveaux processus afin d’ajuster les interventions au besoin.</p><p>• Fournir un soutien et des outils aux gestionnaires pour renforcer leur rôle de leadership dans le cadre de la transformation.</p><p>• Mesurer les résultats des initiatives de changement et proposer des ajustements pour maximiser leur impact.</p><p>• Collaborer avec des équipes multidisciplinaires pour garantir une exécution harmonieuse du projet.</p>
  • 2025-11-03T19:39:10Z
ERP Analyst/Architect
  • Calgary, AB
  • onsite
  • Permanent
  • 120000.00 - 140000.00 CAD / Yearly
  • <p><strong>THE ROLE:</strong> </p><p>Our client is seeking a skilled ERP Analyst/Architect to support enterprise-wide technology initiatives and drive business process optimization. Reporting to the Head of Information Systems, this role involves working closely with stakeholders to understand operational needs, analyze systems, and implement effective solutions. The successful candidate will play a key role in supporting ERP platforms, managing integrations, and contributing to continuous improvement across multiple business units.</p><p><em>Responsibilities include:</em></p><ul><li>Gathering and analyzing business requirements through workshops, documentation reviews, and workflow analysis</li><li>Designing and implementing system configurations, integrations, and reporting tools</li><li>Supporting ERP platforms (Dynamics 365 DF& O, CRM, GP) and managing upgrades using LCS</li><li>Creating technical documentation, training materials, and user guides</li><li>Coordinating with vendors and internal teams to deliver enhancements and resolve issues</li><li>Leading small projects and contributing to broader IT strategy and standards</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is a high-impact opportunity to work within a collaborative IT team supporting a well-established organization in the energy services sector. The role provides a competitive salary along with a comprehensive benefits package, you’ll contribute to meaningful IT initiatives, making it a rewarding opportunity for the right candidate. You’ll be part of a team that values innovation, continuous learning, and cross-functional collaboration.</p>
  • 2025-10-23T21:44:30Z
Sr. Financial Analyst
  • Toronto, ON
  • onsite
  • Permanent
  • 90000.00 - 98000.00 CAD / Yearly
  • <p>We are looking for an experienced Senior Financial Analyst to join our client's team in Toronto, Ontario. This position offers an exciting opportunity to contribute to strategic financial planning and decision-making through detailed analysis and reporting. The ideal candidate will excel in managing complex financial processes and delivering insights that drive business success.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage comprehensive budgets and forecasts to support organizational goals.</p><p>• Conduct month-end closing activities, ensuring financial data is accurate and timely.</p><p>• Analyze variances between actual and forecasted financial results, identifying trends and areas for improvement.</p><p>• Maintain the general ledger, ensuring accuracy and compliance with accounting standards.</p><p>• Produce detailed financial reports to provide stakeholders with actionable insights.</p><p>• Utilize business systems and tools to streamline financial processes and reporting.</p><p>• Collaborate with cross-functional teams to gather and interpret financial data.</p><p>• Apply data mining techniques to uncover patterns and inform strategic decisions.</p><p>• Perform ad hoc financial analyses to support decision-making and problem-solving.</p><p>• Review and enhance budgeting and planning processes to improve efficiency and accuracy.</p>
  • 2025-10-27T17:19:06Z
Content Analyst
  • Toronto, ON
  • onsite
  • Temporaire
  • 23.00 - 28.00 CAD / Hourly
  • <p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
  • 2025-10-31T16:54:06Z
Billing Analyst
  • Aurora, ON
  • onsite
  • Temporaire
  • 26.60 - 30.80 CAD / Hourly
  • We are looking for a skilled Billing Analyst to join our team on a contract basis in Aurora, Ontario. In this role, you will be responsible for analyzing and processing shipping reports, maintaining accurate financial data, and supporting operational and accounting teams. This position offers an opportunity to utilize your expertise in data analysis and reporting while contributing to the organization's efficiency and accuracy.<br><br>Responsibilities:<br>• Prepare, upload, and process shipping reports using advanced Excel tools, including Power Query.<br>• Conduct detailed analyses of costing for inventory replenishment tasks to identify patterns and discrepancies.<br>• Develop, update, and manage reports using Power Pivot, pivot tables, and other advanced Excel features.<br>• Reconcile accounts related to shipping and inventory transactions to ensure accuracy.<br>• Collaborate closely with operations and accounting teams to provide reliable data and timely reporting.<br>• Identify and implement opportunities to enhance processes and improve reporting methodologies.<br>• Utilize financial software systems and tools to support reporting and analysis activities.<br>• Provide ad hoc financial reports and analyses as required to support decision-making.<br>• Monitor budget processes and ensure compliance with financial procedures.
  • 2025-10-24T21:29:04Z
Financial Analyst
  • Toronto, ON
  • onsite
  • Temporaire
  • 30.00 - 35.00 CAD / Hourly
  • We are looking for a detail-oriented Financial Analyst to join our team in Toronto, Ontario. In this long-term contract role, you will play a vital part in financial reporting, analysis, and process optimization for our hospitality business. The successful candidate will collaborate with various stakeholders to ensure accurate financial insights and drive improvements across budgeting, forecasting, and reporting processes.<br><br>Responsibilities:<br>• Streamline the IT invoice process by identifying inefficiencies and recommending improvements for internal and vendor workflows.<br>• Prepare, analyze, and maintain financial data to support monthly, quarterly, and annual reporting requirements.<br>• Reconcile detailed spending reports across multiple accounts and projects to ensure accuracy and completeness.<br>• Develop monthly and quarterly variance reports, conducting in-depth reviews to enhance forecast precision and provide actionable insights to leadership.<br>• Facilitate regular discussions with business partners to share financial trends, risks, and opportunities, while refining rolling financial forecasts.<br>• Coordinate with stakeholders during the annual budget process, managing schedules and submissions.<br>• Oversee the year-end accrual process in collaboration with Corporate Accounts Payable and business partners.<br>• Support external audit activities by preparing reconciliations, schedules, and responding to auditor inquiries.<br>• Automate routine financial tasks and implement process improvements to enhance efficiency.<br>• Provide valuable financial insights to senior management by leveraging data visualization tools and analytical techniques.
  • 2025-10-01T14:05:18Z
Gestionnaire des comptes clients
  • Ville Saint-laurent, QC
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>Notre client recherche un gestionnaire des comptes clients pour rejoindre son équipe dynamique à Ville Saint-Laurent. Ce rôle exige une expertise en comptabilité et en gestion du crédit, ainsi que des compétences éprouvées en supervision d'équipe. Vous jouerez un rôle clé dans le maintien de la conformité aux politiques de l'entreprise tout en optimisant les processus liés aux comptes clients.</p><p><br></p><p>Responsabilités:</p><p>• Superviser une équipe de trois analystes de crédit permanents et fournir un soutien dans leurs activités quotidiennes.</p><p>• Examiner et concilier les comptes du grand livre des clients pour garantir leur exactitude.</p><p>• Approuver les remboursements par carte de crédit conformément aux politiques en vigueur.</p><p>• Participer à l'évaluation mensuelle des comptes clients et fournir des commentaires pour les rapports d'âge des comptes.</p><p>• Identifier les clients à risque et contribuer à l'établissement des provisions pour créances douteuses.</p><p>• Veiller à l'exactitude des rapports bancaires quotidiens et résoudre les enquêtes liées aux rapprochements bancaires.</p><p>• Gérer les efforts de recouvrement en collaboration avec les clients et résoudre les problèmes de crédit.</p><p>• Examiner et approuver les débours/débits de l'équipe conformément aux politiques et procédures.</p><p>• Soutenir le développement et la standardisation des politiques de crédit de l'entreprise.</p><p>• Initier des améliorations de processus pour simplifier les tâches et accroître la productivité.</p>
  • 2025-10-10T13:28:59Z
Business Analyst
  • Cambridge, ON
  • remote
  • Temporaire
  • - CAD / Hourly
  • We are looking for an experienced Business Analyst to join our team on a contract basis in Cambridge, Ontario. In this role, you will leverage your expertise to transform complex data into actionable insights, supporting strategic decision-making within the automotive industry. If you are passionate about data analysis and enjoy collaborating across teams, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and validate datasets to ensure accuracy and relevance for business needs.<br>• Perform data gap assessments and align available datasets with organizational objectives.<br>• Develop integrated market datasets by combining information from over 20 internal and external sources.<br>• Utilize tools such as Google BigQuery and Power BI to create meaningful reports and dashboards.<br>• Facilitate communication between technical teams and business stakeholders to ensure alignment and understanding.<br>• Identify trends and insights through competitive and customer analytics to drive strategic actions.<br>• Support the mapping of data across organizational systems to optimize usability.<br>• Provide actionable recommendations based on thorough data exploration and analysis.
  • 2025-11-03T14:48:42Z
Business Systems Analyst
  • Vancouver, BC
  • remote
  • Temporaire
  • 40.00 - 60.00 CAD / Hourly
  • <p>We are seeking an experienced <strong>Business Systems Analyst</strong> to support a high-impact digital transformation initiative within a provincial professional association. This role will focus on aligning business objectives with technical implementation, ensuring smooth delivery of new systems and process enhancements that support organizational growth and member engagement.</p><p><br></p><p><strong>About the Role</strong></p><p>The Business Systems Analyst will serve as a key liaison between business stakeholders, technical teams, and external vendors. The consultant will be responsible for analyzing existing processes, gathering and documenting requirements, and helping design efficient, secure, and scalable solutions. This role requires someone comfortable translating complex operational needs into actionable technical plans and ensuring successful delivery in a fast-paced, collaborative environment.</p><p><br></p><p>This remote contract will be offered on a part-time basis, with an estimated 10-20 hour's per week required. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Gather, document, and validate business and system requirements for new technology initiatives.</li><li>Map and optimize existing business processes to improve efficiency and user experience.</li><li>Translate business goals into detailed technical specifications for developers and vendors.</li><li>Coordinate with internal and external partners to ensure alignment across all project stages.</li><li>Support data integration, system testing, and user acceptance activities.</li><li>Develop clear documentation and communication materials for technical and non-technical audiences.</li></ul>
  • 2025-10-31T05:33:41Z
IT Tier II Support Specialist
  • Calgary, AB
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p><strong>THE ROLE:</strong> </p><p>Our client is seeking a skilled and experienced IT Tier II Support Specialist to join their Calgary-based team. This position is ideal for a technically proficient professional who excels in troubleshooting, infrastructure support, and delivering high-quality service to end-users and internal stakeholders.</p><p>In this role, you will be responsible for resolving escalated technical issues, maintaining core IT systems, and contributing to the stability and efficiency of the organization’s technology environment. You will work closely with other IT teams to support infrastructure, cloud environments, and security tools, while also participating in ongoing projects and system upgrades.</p><p><strong>WHY THIS ROLE?</strong></p><p>This opportunity offers the chance to work in a dynamic and collaborative environment where your technical expertise will directly impact operational success. You’ll be part of a team that values proactive problem-solving, continuous improvement, and professional growth. The role provides a competitive salary along with a comprehensive benefits package, you’ll gain exposure to a broad range of technologies and the opportunity to contribute to meaningful IT initiatives, making it a rewarding opportunity for the right candidate.</p>
  • 2025-10-03T15:29:07Z
Nonstop Support Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
  • 2025-10-08T20:54:15Z
Data Engineer
  • Edmonton, AB
  • onsite
  • Temporaire
  • - CAD / Hourly
  • <p><strong>About the Role</strong></p><p>Our Edmonton-based client is seeking a Data Engineer for a 3-month contract to support their enterprise data modernization initiative. This role will focus on improving and maintaining the existing operational data store (ODS) and data warehouse, supporting the migration to the cloud, and enabling self-service analytics across the organization using Power BI and Microsoft Fabric. The successful consultant will work across multiple layers, from SQL and SSRS/SSIS to data modeling, MDM, and governance, helping the business better manage, trust, and use its data.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assess and enhance the existing data warehouse and ODS for accuracy, performance, and usability.</li><li>Design, develop, and optimize ETL processes and data pipelines using SSIS, SQL, and related tools.</li><li>Maintain and develop SSRS reports and support ad-hoc business reporting requests.</li><li>Assist in the migration of data and custom applications to the cloud, including lift-and-shift and optimization stages.</li><li>Implement and configure Microsoft Fabric components (Data Factory, Synapse, Lakehouse, and Power BI integration).</li><li>Support and refine Power BI datasets, models, and dashboards for business self-service analytics.</li><li>Drive data cleansing and quality initiatives, ensuring consistency and governance across data sources.</li><li>Collaborate with stakeholders to define Master Data Management (MDM) and data ownership frameworks.</li><li>Serve as a data steward, helping to establish standards and best practices for governance and access.</li><li>Partner with business teams to tailor data models and reporting for different roles and personas across the organization.</li></ul>
  • 2025-10-28T15:13:43Z
Analyste financier sénior
  • Sherbrooke, QC
  • onsite
  • Permanent
  • 85000.00 - 95000.00 CAD / Yearly
  • <p>Nous recherchons un Analyste financier sénior pour rejoindre l'équipe dynamique de notre client à Sherbrooke. Ce rôle clé implique de fournir des analyses financières approfondies et de contribuer à des processus comptables et budgétaires essentiels. Si vous êtes passionné par les chiffres et souhaitez jouer un rôle stratégique dans une organisation en croissance, cette opportunité pourrait être idéale pour vous.</p><p><br></p><p>Responsabilités:</p><p>• Préparer des états financiers consolidés mensuels, trimestriels et annuels conformément aux normes comptables applicables.</p><p>• Participer aux processus de clôture mensuelle et annuelle, incluant la préparation des écritures de journal, des conciliations bancaires et des ajustements nécessaires.</p><p>• Réaliser des analyses détaillées des écarts budgétaires, des coûts de production, des marges et des indicateurs financiers.</p><p>• Assurer une gestion proactive des prévisions de flux de trésorerie.</p><p>• Collaborer à l’élaboration du budget annuel et aux prévisions financières.</p><p>• Préparer les documents requis pour les audits externes et répondre efficacement aux demandes des vérificateurs.</p><p>• Fournir un soutien aux gestionnaires dans l’interprétation de leurs résultats financiers et la gestion de leurs budgets.</p><p>• Contribuer à l’amélioration continue des processus comptables et au développement d’outils de suivi financier.</p><p>• Effectuer diverses tâches liées à la comptabilité et aux finances selon les besoins.</p>
  • 2025-10-17T19:53:46Z
Director of IT Infrastructure
  • Barrie, ON
  • onsite
  • Permanent
  • 110000.00 - 120000.00 CAD / Yearly
  • <p>We are looking for an experienced IT Director to oversee and guide the strategic development of our organization's core technology infrastructure. This role requires a visionary leader capable of ensuring the reliability, scalability, and security of systems spanning data centres, cloud platforms, networks, and enterprise applications. The successful candidate will play a vital role in aligning technological strategies with organizational goals while fostering collaboration across teams and maintaining vendor relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Provide direction for the IT Infrastructure and ISO teams, collaborating with senior leadership to design and implement infrastructure strategies that drive business growth, operational excellence, and digital transformation.</li><li><strong>Team Development:</strong> Lead, mentor, and support IT Infrastructure personnel, including network engineers, system administrators, service desk staff, and cybersecurity specialists.</li><li><strong>Systems Management:</strong> Ensure the reliability, availability, and optimal performance of all IT systems, including servers, storage solutions, and cloud environments.</li><li><strong>Project Execution:</strong> Manage infrastructure projects from initiation through completion, overseeing budgets, timelines, and resource allocation.</li><li><strong>Vendor Management:</strong> Build and maintain strong relationships with external service providers, technology vendors, and consultants.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce comprehensive security protocols and ensure adherence to relevant industry standards and regulatory requirements.</li><li><strong>Business Continuity:</strong> Develop and maintain disaster recovery and business continuity plans to safeguard operations against system outages or cyber threats.</li><li><strong>Technical Expertise:</strong> Demonstrate a deep understanding of information systems, network and system architectures, ERP platforms, and system integrations (including APIs).</li><li><strong>Needs Analysis & Procurement:</strong> Evaluate departmental requirements and business documentation to identify technology needs and procure cost-effective hardware and software solutions.</li><li><strong>Financial Oversight:</strong> Manage operating and capital expenditures related to infrastructure planning, design, and execution—including staffing, technologies, and partnerships.</li><li><strong>Site Support:</strong> Travel to various locations to support infrastructure build-outs and assist with client or vendor audits.</li><li><strong>Process Improvement:</strong> Develop and implement strategies to enhance productivity and streamline processes to meet or exceed company performance targets.</li><li><strong>Performance Management:</strong> Guide and evaluate team members to foster growth and talent development.</li><li><strong>Culture & Engagement:</strong> Promote company core values and initiatives to inspire and engage employees.</li><li><strong>Additional Duties:</strong> Perform other responsibilities as assigned.</li></ul>
  • 2025-10-23T16:58:55Z
IT Director
  • Richmond, BC
  • onsite
  • Permanent
  • 110000.00 - 120000.00 CAD / Yearly
  • <p><strong>Description: </strong></p><p> </p><p>We are seeking a forward-thinking Manager of IT to lead digital transformation and build cutting-edge technical solutions. The ideal candidate has a passion for emerging technologies, delivering impactful initiatives, and fostering innovation.</p><p> </p><p>This is a full-time position based in Richmond BC 5x a week.</p><p> </p><p><strong>Responsibilities </strong></p><p> </p><ul><li>Lead innovation projects from conception to delivery.</li><li>Design and implement scalable solutions using modern tech stacks.</li><li>Deploy AI solutions to enhance personalization and operational efficiency.</li><li>Develop data warehousing strategies to optimize data utilization.</li><li>Build APIs, integrate club-level technologies, and streamline workflows.</li><li>Collaborate with cross-functional teams to identify tech-driven opportunities.</li><li>Manage proofs-of-concept, pilot programs, and rollouts.</li><li>Build partnerships with vendors to accelerate innovation.</li></ul>
  • 2025-10-21T16:28:50Z
Global IT Operations Manager
  • Stoney Creek, ON
  • onsite
  • Permanent
  • 100000.00 - 140000.00 CAD / Yearly
  • <p>Robert Half Technology is looking to hire a full time / permanent Global Operations Manager for a client that is rapidly expanding. They are offering great culture, stable work and opportunities for learning and growth.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. </p><p><br></p><p>Due to high volume of applicants, those that accurately fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Global Operations Manager </p><p>Type: Full time / Permanent</p><p>Industry: Confidential until discussion held</p><p>Location: West GTA Region</p><p>Compensation: $120k to $140k + 10% Bonus (as well as additional bonuses) + 4 weeks vacation (Additional 3 sick days) + Health benefits (Dental, medical and vison) + Great team / work culture</p><p><br></p><p>Requirements:</p><p>- 10+ years experience working in the IT Industry; last few years working at a Managerial capacity</p><p>- IAAS Experience would be ideal (Infrastructure as a service)</p><p>- Strong understanding and experience working at / with Data Centers</p><p>- Expert knowledge with servers, hosting (nature of their business); cloud platforms (Azure, AWS or GCP)</p><p>- Server configuration</p><p>- Project Management Skills</p><p>- Familiar with JIRA and Roadmap development</p><p>- Logistics and cross-border coordination skills</p><p>- Analysis, implementation, and evaluation of IT landscape</p><p>- Budgeting, forecasting, hiring and building a team</p><p>- Project management experience; strong pipeline of projects</p><p>- Strong communication skills; speaking technical to non-technical people</p><p>- Asset: PMP Certified </p><p><br></p>
  • 2025-10-03T12:29:14Z
IT Director
  • Edmonton, AB
  • onsite
  • Permanent
  • 150000.00 - 190000.00 CAD / Yearly
  • We are looking for an experienced and visionary IT Director to lead digital and technology services within a post-secondary education environment. In this role, you will drive transformative initiatives, oversee strategic technology planning, and ensure the seamless integration of innovative solutions across academic, operational, and administrative areas. Your leadership will be pivotal in aligning IT infrastructure and governance with institutional priorities while maintaining robust cybersecurity measures.<br><br>Responsibilities:<br>• Oversee the delivery of innovative technology solutions to meet academic and operational demands effectively.<br>• Develop and execute strategic policies and processes to enhance technology systems across the organization.<br>• Lead the implementation of a comprehensive digital strategy, incorporating data management, emerging technologies, and advanced applications.<br>• Establish effective technology governance practices to ensure alignment with organizational goals.<br>• Ensure IT infrastructure evolves to meet strategic needs, while safeguarding systems through rigorous cybersecurity and risk management protocols.<br>• Collaborate with diverse stakeholders to seamlessly integrate technology into teaching, learning, and administrative processes.<br>• Monitor industry trends and emerging technologies to identify opportunities for innovation.<br>• Drive large-scale technology initiatives, ensuring successful execution from planning to completion.<br>• Build and maintain partnerships with external vendors and service providers to support technological advancements.
  • 2025-10-11T21:58:54Z