<p>Nous recherchons un(e) <strong>Spécialiste technique bilingue</strong> pour soutenir le marché canadien des pneus poids lourds. Vous serez responsable du traitement des réclamations produit, du support technique aux clients, de la formation technique, et de l’évaluation des garanties. Vous jouerez également un rôle clé dans le suivi de la performance des produits et le soutien aux solutions numériques et de rechapage.</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Support technique auprès des clients de flotte et des équipes de vente</li><li>Traitement et analyse des réclamations de garantie</li><li>Formation technique et accompagnement sur le terrain</li><li>Suivi de la performance des pneus sur le marché</li><li>Visites clients avec les responsables de comptes</li></ul>
<p>We are looking for an experienced Incident Management Analyst to join our team in Toronto, Ontario. In this role, you will be instrumental in managing and improving our business incident management model, collaborating with IT and operational teams to resolve incidents efficiently. This is a fantastic long-term contract position with an opportunity to contribute to the development of advanced support strategies and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of incident management, ensuring all incidents are logged, prioritized, and resolved within established timelines.</p><p>• Develop and distribute clear and accurate communications regarding incidents to internal teams and clients.</p><p>• Lead incident management calls, ensuring all technical and operational teams take prompt and effective action.</p><p>• Conduct post-incident reviews to identify root causes and implement corrective measures to minimize recurrence.</p><p>• Collaborate with stakeholders to investigate and resolve problems while adhering to service level agreements (SLAs).</p><p>• Monitor incident management metrics, analyze trends, and recommend improvements to enhance processes.</p><p>• Provide advanced product support to client service teams by analyzing and resolving complex inquiries.</p><p>• Participate in special projects aimed at process improvement and enhancing the overall support experience.</p><p>• Continuously refine incident protocols and best practices to improve operational efficiency.</p><p>• Provide 24/7 on-call support on a rotational basis to ensure uninterrupted service.</p>
<p>Nous recherchons un Consultant Epicor pour un contrat à long terme basé à Longueuil. Dans ce rôle, vous jouerez un rôle essentiel en tant qu'expert interne, garantissant que la migration vers Epicor Cloud répond parfaitement aux besoins d'affaires et aux attentes. Vous agirez comme un pont entre les parties prenantes et l'intégrateur, tout en contribuant à la réussite globale du projet.</p><p><br></p><p>Responsabilités:</p><p>• Servir de point de contact principal pour toutes les questions liées à Epicor durant le projet de migration.</p><p>• Collaborer étroitement avec les parties prenantes pour définir les besoins d'affaires et s'assurer qu'ils soient correctement intégrés dans Epicor Cloud.</p><p>• Valider les propositions, personnalisations et configurations fournies par l'intégrateur afin de garantir leur alignement avec les objectifs de l'entreprise.</p><p>• Fournir un soutien technique et fonctionnel tout au long de la migration et après le déploiement.</p><p>• Identifier et résoudre rapidement tout risque ou problème lié au projet.</p><p>• Participer activement à la formation des utilisateurs et à la gestion du changement pour faciliter l'adoption de la nouvelle solution.</p><p>• Assurer une communication claire et efficace entre tous les intervenants pour maintenir l'avancement du projet.</p><p>• Évaluer les performances de la solution post-migration et proposer des améliorations si nécessaire.</p><p>• Contribuer à la documentation des processus et des flux de travail pour optimiser l'utilisation de la plateforme.</p><p>• Soutenir la direction dans la prise de décisions stratégiques concernant Epicor.</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team in North York, Ontario. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support for our organization. This is an excellent opportunity to provide technical assistance, troubleshoot issues, and contribute to a high-performing support environment.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve technical issues related to software, hardware, and network configurations.</p><p>• Set up new staff accounts, ensuring smooth onboarding with proper hardware and software configurations.</p><p>• Deliver exceptional customer service by promptly addressing inquiries and resolving technical problems.</p><p>• Proactively monitor and troubleshoot IT systems to identify and resolve potential issues.</p><p>• Maintain and manage Active Directory accounts, ensuring accurate user permissions and security protocols.</p><p>• Provide support for Apple and Android devices, including configuration and troubleshooting.</p><p>• Assist with hardware deployments, including system imaging and configuration.</p><p>• Collaborate with team members to document and refine technical support processes.</p><p>• Support Mac and Windows environments, ensuring all systems are up-to-date and fully functional.</p>
<p>We are seeking an experienced <strong>Senior Financial Analyst</strong> to join our [Insert Company Name] finance team. The ideal candidate will demonstrate expertise in financial planning and analysis, project budgeting, operational performance monitoring, and strategic problem-solving. You will serve as a trusted business partner across multiple departments, providing critical support in navigating financial and non-financial data to enhance operational efficiency and achieve organizational goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Financial Reporting & Analysis:</strong></li><li>Coordinate and prepare monthly financial statements and variance reports.</li><li>Monitor assigned program operational performance against plans through the creation of monthly status and year-end forecast reports.</li><li>Track project progress by performing budget tracking and variance analysis.</li><li><strong>Business Partnering & Collaboration:</strong></li><li>Build strong business partnerships with various organizational departments to gain insight into ongoing and planned activities.</li><li>Support programs and services by improving operational efficiency through financial and statistical expertise.</li><li><strong>Capital Planning & Cash Flow Management:</strong></li><li>Prepare and maintain capital planning records and track funding requests from departments.</li><li>Update and maintain cash flow and portfolio forecasts.</li><li>Perform capital project reconciliations and prepare required ministry submissions.</li><li><strong>Accounting Operations:</strong></li><li>Assist with monthly, quarterly, and year-end close processes for funds and accounts.</li><li>Prepare and review account reconciliations to ensure accuracy of accounting records.</li><li><strong>Audit & Compliance:</strong></li><li>Assist in preparing annual financial statements with accompanying note disclosures and supporting working papers for external audits.</li><li>Coordinate with external auditors for the review of accounting systems and records.</li><li>Ensure compliance with accounting policies and industry guidelines.</li><li><strong>Budgeting & Strategic Planning:</strong></li><li>Support the preparation of program budgets and regularly monitor and analyze variances.</li><li>Contribute to the development and execution of strategies to meet accountability targets aligned with the Strategic Plan.</li><li>Provide financial and statistical analysis for business cases and costing for initiatives.</li><li><strong>Project Work & Ad Hoc Tasks:</strong></li><li>Participate in cross-functional projects involving internal and external stakeholders, including but not limited to:</li><li>Budget and business intelligence tools implementation</li><li>Assistance with requests for proposals (RFPs)</li><li>Costing analysis for planned initiatives</li></ul>
<p><strong>THE ROLE:</strong></p><p>Are you a finance professional ready to make an impact in a fast-paced, innovative organization? Our client, a thriving tech company known for its exceptional culture, is seeking a Senior Treasury Analyst for a 14-month contract. If you excel in treasury operations and enjoy collaborating across departments, this is the role for you!</p><p>In this position, you’ll play a key role in managing the organization’s treasury function, ensuring financial stability, and contributing to strategic initiatives. Your primary responsibilities will include:</p><ul><li>Evaluating the company’s ability to meet contractual financial obligations.</li><li>Monitoring and ensuring compliance with loan agreements and other funding arrangements.</li><li>Overseeing day-to-day cash management operations, funding activities, and long-term liquidity planning.</li><li>Conducting cash flow and liquidity analyses to inform decision-making processes.</li><li>Executing foreign exchange (FX) transactions and implementing strategies to mitigate FX risks.</li><li>Preparing treasury reports tailored for senior management’s strategic reviews.</li><li>Collaborating with internal teams to drive and implement innovative financial solutions.</li></ul><p><strong>ABOUT YOU:</strong></p><p>You have a proactive and problem-solving mindset, coupled with a strong grasp of treasury functions. You thrive in dynamic environments and enjoy being part of a collaborative team that values innovation. You’re known for your attention to detail and strong communication skills, and you bring a result-driven approach to whatever you tackle.</p><p><br></p><p><strong>WHAT'S ON OFFER?</strong></p><p>Join our client's team, earn a competitive wage, make a significant impact to the company, contribute to the growth of the organization, and enhance your professional experience. If you're looking to join a collaborative finance team, lead and develop others then please apply today for immediate consideration! Join the team and be part of the journey towards success.</p>
We are looking for a detail-oriented Financial Analyst to join our team on a long-term contract basis. This role involves analyzing financial data, preparing detailed reports, and providing insights to support strategic decision-making within the healthcare industry. Based in Markham, Ontario, this hybrid position offers a dynamic work environment with opportunities to collaborate across teams.<br><br>Responsibilities:<br>• Perform comprehensive analyses of financial data, including sales, expenses, and revenue trends, to identify key insights.<br>• Develop and maintain financial models, reports, and tools to support forecasting and strategic planning efforts.<br>• Monitor financial performance by comparing actual results to budgets and forecasts, investigating variances, and recommending corrective actions.<br>• Assist in preparing annual budgets and forecasts by analyzing historical data and identifying relevant financial trends.<br>• Create dashboards and reports to facilitate decision-making and collaboration among cross-functional teams.<br>• Prepare accurate and compliant financial reports for management, internal stakeholders, and external parties.<br>• Conduct ad-hoc financial analyses and support special projects to address specific business challenges or opportunities.<br>• Ensure all financial activities adhere to regulatory requirements and company policies, maintaining high standards of accuracy and transparency.
<p>Notre client est à la recherche d'un comptable expérimenté pour rejoindre son équipe à Laval. Ce rôle implique une implication directe dans des projets stratégiques, notamment des acquisitions et des initiatives financières complexes. Si vous êtes motivé par l'analyse approfondie et la gestion des processus comptables, cette opportunité est faite pour vous.</p><p><br></p><p>Responsabilitiés:</p><p>• Réaliser des analyses financières détaillées afin d'évaluer les opportunités stratégiques et les acquisitions potentielles.</p><p>• Mener des études de faisabilité pour déterminer les impacts financiers des nouveaux projets et investissements.</p><p>• Identifier les tendances financières et formuler des recommandations pour optimiser les performances et réduire les risques.</p><p>• Collaborer avec les équipes d'acquisition pour effectuer une due diligence complète des données financières des cibles.</p><p>• Assurer l'intégration comptable et le respect des normes lors des phases post-acquisition.</p><p>• Offrir un soutien technique et opérationnel afin de garantir la précision des rapports et des résultats financiers.</p><p>• Concevoir et mettre en place des outils et rapports personnalisés pour le suivi des performances des projets spéciaux.</p><p>• Appliquer les normes comptables et les politiques internes afin d'assurer la conformité des processus liés aux projets.</p><p>• Proposer des solutions innovantes pour améliorer les processus financiers et accroître leur efficacité.</p>
<p>Notre client recherche un gestionnaire des comptes clients pour rejoindre son équipe dynamique à Ville Saint-Laurent. Ce rôle exige une expertise en comptabilité et en gestion du crédit, ainsi que des compétences éprouvées en supervision d'équipe. Vous jouerez un rôle clé dans le maintien de la conformité aux politiques de l'entreprise tout en optimisant les processus liés aux comptes clients.</p><p><br></p><p>Responsabilités:</p><p>• Superviser une équipe de trois analystes de crédit permanents et fournir un soutien dans leurs activités quotidiennes.</p><p>• Examiner et concilier les comptes du grand livre des clients pour garantir leur exactitude.</p><p>• Approuver les remboursements par carte de crédit conformément aux politiques en vigueur.</p><p>• Participer à l'évaluation mensuelle des comptes clients et fournir des commentaires pour les rapports d'âge des comptes.</p><p>• Identifier les clients à risque et contribuer à l'établissement des provisions pour créances douteuses.</p><p>• Veiller à l'exactitude des rapports bancaires quotidiens et résoudre les enquêtes liées aux rapprochements bancaires.</p><p>• Gérer les efforts de recouvrement en collaboration avec les clients et résoudre les problèmes de crédit.</p><p>• Examiner et approuver les débours/débits de l'équipe conformément aux politiques et procédures.</p><p>• Soutenir le développement et la standardisation des politiques de crédit de l'entreprise.</p><p>• Initier des améliorations de processus pour simplifier les tâches et accroître la productivité.</p>
<p>We are seeking a <strong>Business Analyst</strong> with a specialized focus on financial systems and compliance to join our team on an exciting project. This role involves contributing to the implementation and optimization of a software application used for compliance checking, revenue reporting, invoicing, and payment management processes. The successful candidate will collaborate with global teams, bridge technical and business requirements, and play a key role in improving system functionality. This opportunity is contract for 6 months and hybrid with expectations of 3 days on-site in Vancouver, BC.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>System Implementation</strong>: Assist in the implementation of a new application, ensuring functionality related to compliance checking, revenue reporting, invoicing, payments, and transaction generation.</li><li><strong>Requirements Gathering</strong>: Collaborate with multiple stakeholders to gather, document, and communicate business requirements, specifically for financial systems and commission-based platforms.</li><li><strong>Business Process Analysis</strong>: Analyze, document, and communicate business processes involving deal tracking, invoicing, compliance, and commission calculations.</li><li><strong>COTS Platform Management</strong>: Work with Commercial Off-The-Shelf (COTS) applications to optimize the platform utilized for tracking client information and commissions.</li><li><strong>Data Migration</strong>: Participate in system configuration and data migration processes, focusing on finance platforms.</li><li><strong>Global Collaboration</strong>: Partner with global teams and accommodate flexible working hours to support stakeholders across different time zones.</li><li><strong>System Validation</strong>: Support testing and validation processes for new features and enhancements to the deal-tracking platform.</li><li><strong>Continuous Improvement</strong>: Provide insights on improving system performance related to revenue tracking, invoicing, and compliance.</li></ul>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p>We are looking for a skilled Technical Support Analyst to assist users in navigating and resolving issues related to a new timekeeping platform. This is a long-term contract position that requires effective communication skills, a strong technical foundation, and the ability to help non-technical users. </p><p><br></p><p>Responsibilities:</p><p>• Provide front-line support for users, addressing technical issues and inquiries related to the timekeeping platform.</p><p>• Manage and resolve tickets using the Helix ticketing system, ensuring timely and accurate tracking of issues.</p><p>• Guide non-technical users through login processes and platform navigation with patience and clarity.</p><p>• Troubleshoot and resolve access issues, including login credentials and account setup.</p><p>• Collaborate with team members to escalate complex problems and ensure effective resolution.</p><p>• Utilize Active Directory to manage user accounts and permissions as needed.</p><p>• Conduct follow-ups with users to confirm issue resolution and satisfaction.</p><p>• Document technical solutions and contribute to the knowledge base for future reference.</p><p>• Participate in team meetings to share updates, challenges, and best practices.</p><p>• Support the transition to the new platform by providing clear instructions and assistance.</p>
<p>Are you an experienced IT manager living in the Fraser Valley? This IT manager role is with a well-established industrial company based in Abbotsford. This company also has several other plant locations around BC.</p><p><br></p><p>In this role, you’ll manage the full scope of IT duties, including IT infrastructure and ERP applications. The company has a busy roadmap of IT projects in their pipeline, and they want an experienced person to take ownership of the technology roadmap.</p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. In this role, you’ll work on-site in the Abbotsford headquarters.</p><p><br></p><p>One of the attractive parts of this job is to get involved in all aspects of IT systems design, implementation, and ongoing support. On some days you’ll be gathering requirements from various customers, and analyzing the existing infrastructure. And on other days you’ll be implementing your solutions and working with internal stakeholders to set up the systems. You’ll also be taking part in the strategic planning and budgeting for the IT department. </p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p><p><br></p>
<p><strong>About the Role</strong></p><p> Our client, a mid-sized but growing organization, is seeking a hands-on Director of Infrastructure & Operations for an initial 3–6 month contract with the possibility of converting to a permanent role. This leader will oversee IT infrastructure, network, and operations functions through a period of significant modernization and change. The position offers an opportunity to make an immediate impact by providing strong leadership, reducing technical debt, and guiding a talented but junior-heavy team toward operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on leadership and mentorship to the Infrastructure & Operations team, guiding them through project execution and capability development.</li><li>Oversee and drive multiple in-flight initiatives, including:</li><li>Phone system replacement (may be completed during contract term)</li><li>Data center consolidation (from two sites to one) with hardware, OS, and software upgrades</li><li>Integration of systems and infrastructure from a recent acquisition</li><li>Network standardization and redesign to elevate performance from “acceptable” to “excellent”</li><li>IT infrastructure modernization to support growth and operational resilience</li><li>Assess current infrastructure and operational processes; identify gaps and implement best practices.</li><li>Architect and implement the future-state infrastructure strategy, ensuring scalability, security, and efficiency.</li><li>Manage contractors and internal resources across networking, server infrastructure, cybersecurity, and helpdesk functions.</li><li>Partner with cybersecurity to align with the NIST framework and support ongoing security initiatives.</li><li>Ensure operational stability while executing catch-up upgrades and eliminating technical debt.</li></ul>
<p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
<p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
