<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
<p>Nous recherchons un(e) <strong>Spécialiste technique bilingue</strong> pour soutenir le marché canadien des pneus poids lourds. Vous serez responsable du traitement des réclamations produit, du support technique aux clients, de la formation technique, et de l’évaluation des garanties. Vous jouerez également un rôle clé dans le suivi de la performance des produits et le soutien aux solutions numériques et de rechapage.</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Support technique auprès des clients de flotte et des équipes de vente</li><li>Traitement et analyse des réclamations de garantie</li><li>Formation technique et accompagnement sur le terrain</li><li>Suivi de la performance des pneus sur le marché</li><li>Visites clients avec les responsables de comptes</li></ul>
<p>We are looking for an experienced Incident Management Analyst to join our team in Toronto, Ontario. In this role, you will be instrumental in managing and improving our business incident management model, collaborating with IT and operational teams to resolve incidents efficiently. This is a fantastic long-term contract position with an opportunity to contribute to the development of advanced support strategies and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of incident management, ensuring all incidents are logged, prioritized, and resolved within established timelines.</p><p>• Develop and distribute clear and accurate communications regarding incidents to internal teams and clients.</p><p>• Lead incident management calls, ensuring all technical and operational teams take prompt and effective action.</p><p>• Conduct post-incident reviews to identify root causes and implement corrective measures to minimize recurrence.</p><p>• Collaborate with stakeholders to investigate and resolve problems while adhering to service level agreements (SLAs).</p><p>• Monitor incident management metrics, analyze trends, and recommend improvements to enhance processes.</p><p>• Provide advanced product support to client service teams by analyzing and resolving complex inquiries.</p><p>• Participate in special projects aimed at process improvement and enhancing the overall support experience.</p><p>• Continuously refine incident protocols and best practices to improve operational efficiency.</p><p>• Provide 24/7 on-call support on a rotational basis to ensure uninterrupted service.</p>
<p>Nous recherchons un Consultant Epicor pour un contrat à long terme basé à Longueuil. Dans ce rôle, vous jouerez un rôle essentiel en tant qu'expert interne, garantissant que la migration vers Epicor Cloud répond parfaitement aux besoins d'affaires et aux attentes. Vous agirez comme un pont entre les parties prenantes et l'intégrateur, tout en contribuant à la réussite globale du projet.</p><p><br></p><p>Responsabilités:</p><p>• Servir de point de contact principal pour toutes les questions liées à Epicor durant le projet de migration.</p><p>• Collaborer étroitement avec les parties prenantes pour définir les besoins d'affaires et s'assurer qu'ils soient correctement intégrés dans Epicor Cloud.</p><p>• Valider les propositions, personnalisations et configurations fournies par l'intégrateur afin de garantir leur alignement avec les objectifs de l'entreprise.</p><p>• Fournir un soutien technique et fonctionnel tout au long de la migration et après le déploiement.</p><p>• Identifier et résoudre rapidement tout risque ou problème lié au projet.</p><p>• Participer activement à la formation des utilisateurs et à la gestion du changement pour faciliter l'adoption de la nouvelle solution.</p><p>• Assurer une communication claire et efficace entre tous les intervenants pour maintenir l'avancement du projet.</p><p>• Évaluer les performances de la solution post-migration et proposer des améliorations si nécessaire.</p><p>• Contribuer à la documentation des processus et des flux de travail pour optimiser l'utilisation de la plateforme.</p><p>• Soutenir la direction dans la prise de décisions stratégiques concernant Epicor.</p>
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p><strong>About the Role</strong></p><p>We are seeking a versatile Business Systems Analyst to join our client’s IT team in Vancouver. This role is a unique combination of Help Desk Support, System Administration, and Functional Analyst responsibilities. You will play a key part in supporting and enhancing Microsoft Dynamics AX and related applications, working closely with business users, technical teams, and external partners to ensure reliable, efficient, and scalable systems.</p><p><br></p><p>This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong mix of technical and business analysis skill<strong>s.</strong></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for Dynamics AX, including troubleshooting, configuration, and user assistance.</li><li>Monitor and respond to requests through the help desk system and shared mailboxes.</li><li>Collaborate with the Dynamics AX partner to implement system customizations and enhancements.</li><li>Assist in the design, configuration, and testing of Dynamics AX core modules and 3rd party integrations.</li><li>Maintain and administer supporting applications such as procurement, invoicing, and expense tracking tools.</li><li>Develop and maintain complex financial reports using SQL Server, MDX, and other reporting tools.</li><li>Design and test SQL ETL processes for financial data collection and reporting.</li><li>Work with stakeholders to gather requirements, develop test plans, train end users, and ensure proper documentation.</li><li>Create and maintain training materials, user guides, and process documentation.</li><li>Perform systems and quality assurance testing to ensure reliability and accuracy.</li></ul>
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
<p><strong>THE ROLE: </strong></p><p>Robert Half is recruiting now for a detail-oriented and technically savvy Application Support Specialist for our Edmonton Client. As the successful candidate you will take ownership of managing and optimizing the organization’s application portfolio. In this role, you will focus on integrating systems, streamlining data management, and driving innovative solutions to improve business operations. By leveraging workplace automation, database configurations, and AI-driven efficiencies, you will ensure applications align with organizational goals while enhancing overall digital capabilities. You will play a pivotal role in making data and applications work smarter to improve workflows, eliminate redundancies, and deliver long-lasting impact through technology.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Application Management:</strong> Oversee application services, including integration, updates, and optimization, ensuring they align with team goals and organizational objectives</li><li><strong>Data Systems:</strong> Configure and manage databases and data systems to ensure security, efficiency, and scalability while supporting overall system automation. Enable integration with enterprise applications, AI, and data analytics tools</li><li><strong>Technical Support:</strong> Develop solutions to minimize application and software conflicts,</li><li>optimize Microsoft 365 services (e.g., Teams, Viva, SharePoint) to align with organizational objectives and generate performance reports and collaborate with stakeholders to drive improvements</li><li><strong>Strategic Initiatives:</strong> Partner with teams across portfolios to strategize and implement digital solutions, contribute to major projects, lead application and data-related projects (planning, budget, execution) and drive innovation through the adoption and automation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a dynamic, tech-forward environment where your contributions will fundamentally shape the way the organization operates. You’ll have the chance to work on strategic projects that enhance workflows and deliver tangible results, while staying at the forefront of cutting-edge technologies such as workplace automation, AI, and cloud-based systems. Beyond a competitive salary and comprehensive benefits, you’ll gain hands-on experience with powerful tools like PowerShell, Azure, AWS, and M365, while playing a key role in evolving the client’s digital infrastructure for long-term success. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p><strong>Empower Decisions. Drive Financial Excellence. Shape Growth.</strong></p><p>Are you an analytical powerhouse with a passion for driving business strategy through data and insights? We're seeking a <strong>Senior Financial Analyst </strong>to join a dynamic organization and be a key player in shaping its financial future. Reporting to the Vice President of Finance, you’ll combine your advanced financial skills with a strategic mindset to support decision-making, improve operational efficiency, and drive organizational growth.</p><p>This position is not just a job—it's an opportunity to showcase your expertise and embark on a career path with long-term potential.</p><p><br></p><p><strong>Your Role:</strong></p><p>As a Senior Financial Analyst, you will act as a strategic advisor to senior leadership, delivering actionable insights and solutions to improve the organization's financial performance. Your key responsibilities will include:</p><ul><li>Budgeting & Planning: Lead the preparation of the annual budget, providing detailed financial analysis and insightful variance assessments.</li><li>Forecasting Expertise: Develop quarterly forecasts for P& L, balance sheet, and cash flow statements.</li><li>Long-Term Financial Modeling: Build robust models to project long-term growth and analyze its impacts.</li><li>Month-End Reporting: Deliver detailed financial reports with commentary and variance analysis to stakeholders.</li><li>Performance Reporting: Design and deliver insightful performance dashboards and reports tailored to various audiences and decision-makers.</li><li>Policy Evaluation & Documentation: Collaborate with corporate functions to assess and update financial policies, ensuring thorough documentation.</li><li>Stakeholder Support: Equip stakeholders with timely, detailed, and meaningful insights into business performance for data-driven decision-making.</li><li>Driver-Based Methodologies: Develop equitable allocation drivers and methodologies, ensuring transparency and addressing feedback effectively.</li><li>Cross-Functional Impact: Partner with business units and cross-functional teams to pursue process improvements, create efficiencies, and add value.</li><li>Special Projects: Lead initiatives and undertake special projects assigned by the VP of Finance, including support for audits and integration efforts.</li></ul><p><strong>Why this Role?</strong></p><p>This opportunity is perfect for a detail-oriented, self-motivated individual with FP& A experience looking to:</p><ul><li>Make an Impact: Work closely with the VP of Finance and leadership to influence company strategy and performance improvements.</li><li>Own & Lead: Take ownership of complex financial processes, projects, and initiatives while collaborating with key business partners.</li><li>Grow Your Career: Step into a role with pathways for career development and opportunities to mentor and lead within a growing organization.</li><li>Time to Shine: Showcase your advanced modeling and analytical capabilities in a role designed to challenge and reward top talent.</li></ul><p><strong>What’s in it for You?</strong></p><ul><li>Competitive compensation and comprehensive benefits package.</li><li>A collaborative and growth-oriented hybrid work environment.</li><li>Opportunities to lead initiatives and make a significant impact on the business.</li><li>Support for professional development and enhanced career progression.</li></ul>
<p><strong>About the Role</strong></p><p>Our Calgary-based client is looking for a Business Systems Analyst with strong Dynamics 365 Finance & Operations (DF& O) expertise to join their team onsite. This is a contract-to-hire opportunity with long-term growth potential as the company continues a large-scale digital transformation journey. They are seeking a professional who can bring both technical and functional knowledge, collaborate with external vendors, and support the day-to-day operations of their Finance & Operations platform.</p><p><br></p><p>If you are someone who thrives in dynamic environments, values teamwork, and wants to be part of a company that invests heavily in its people, this is an excellent opportunity.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support and drive end-to-end D365 F& O implementations, partnering with external vendors and internal SMEs.</li><li>Act as the go-to analyst for Finance & Operations modules: Supply Chain, Core Finance, AP/GL, Operations, and Inventory.</li><li>Assist in migrating business units from GP to D365 F& O, ensuring functional configuration and business needs are met.</li><li>Oversee system updates, testing, scheduling, and LCS administration.</li><li>Provide day-to-day support for DF& O users, escalating issues as needed.</li><li>Collaborate closely with a team of 6–7 business systems analysts (CRM, Power BI, Developers, etc.).</li><li>Contribute to related projects, including the Dayforce HCM implementation.</li><li>Work with Microsoft Partners to build templates, ensure timelines are met, and gain exposure to best practices.</li></ul>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And you will also be involved in the ERP software system and other enterprise applications. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a detail-oriented Financial Analyst to join our team in Toronto, Ontario. In this entry-level role, you will contribute to various financial operations and risk management processes, supporting a dynamic hybrid working environment. This is a long-term contract position with opportunities for growth and potential conversion to a permanent role.<br><br>Responsibilities:<br>• Assist with foundational financial tasks, including data analysis, reporting, and budgeting processes.<br>• Provide customer service support to internal team members by clarifying and resolving financial inquiries.<br>• Collaborate with team members to ensure compliance with corporate risk, financial risk, and legal risk standards.<br>• Utilize accounting software systems and data mining techniques to analyze financial data.<br>• Conduct audits and support anti-money laundering (AML) and know-your-customer (KYC) processes.<br>• Participate in training sessions to develop expertise in financial systems and company procedures.<br>• Support team members with clarifications and guidance on financial tasks as needed.<br>• Contribute to the preparation of reports using tools like Crystal Reports and CRM systems.<br>• Work in both office and remote settings as part of a hybrid schedule.<br>• Provide weekend schedule availability if required.
We are looking for a detail-oriented Financial Analyst to join our team on a contract basis in Aurora, Ontario. This role involves leveraging advanced Excel skills and financial expertise to manage and analyze data, generate reports, and support decision-making processes. If you have a strong background in financial analysis and enjoy working collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Upload, clean, and process shipping data using Power Query and advanced Excel techniques to ensure accuracy and consistency.<br>• Conduct analysis of inventory replenishment costs, identifying trends, anomalies, and improvement opportunities.<br>• Develop and maintain dynamic financial reports using tools such as Power Pivot and pivot tables.<br>• Reconcile accounts related to shipping and inventory transactions to ensure financial accuracy.<br>• Work closely with operations and accounting teams to verify data integrity and ensure timely reporting.<br>• Identify and recommend improvements to streamline processes and enhance reporting efficiency.<br>• Utilize data mining techniques to extract meaningful insights from complex datasets.<br>• Collaborate with cross-functional teams to support ad hoc financial reporting needs.
<p>Nous recherchons un analyste en intelligence d'affaires (BI) pour rejoindre une équipe dynamique dans le secteur de la gestion d'investissements à Montréal. Ce poste à contrat à long terme offre une excellente opportunité de contribuer à des projets critiques en utilisant vos compétences en analyse de données et en reporting financier. Vous serez chargé de transformer les données en informations exploitables pour soutenir la prise de décision stratégique.</p><p><br></p><p>Responsabilités:</p><p>• Créer et maintenir des tableaux de bord et des rapports interactifs en utilisant des outils d'intelligence d'affaires comme Power BI.</p><p>• Analyser les données financières afin d'identifier des tendances et d'apporter des recommandations stratégiques.</p><p>• Collaborer avec les équipes comptables pour assurer l'exactitude et la pertinence des rapports annuels.</p><p>• Participer aux tests et validations des outils BI dans le cadre des projets en cours.</p><p>• Fournir un soutien analytique et technique pour optimiser les processus de reporting financier.</p><p>• Évaluer et intégrer les nouvelles solutions BI afin d'améliorer les capacités analytiques de l'organisation.</p><p>• Assurer la documentation complète et précise des processus BI et des rapports générés.</p><p>• Travailler en étroite collaboration avec les parties prenantes pour comprendre leurs besoins en matière de données et de reporting.</p><p>• Produire des rapports financiers réguliers qui répondent aux exigences réglementaires et aux objectifs organisationnels.</p>
<p>Nous recherchons un analyste en prix de revient pour rejoindre l'équipe de notre client à Rougemont pour un contrat de trois mois. Ce rôle hybride offre une combinaison de travail au bureau et en télétravail, avec des horaires flexibles de 37,5 heures par semaine. Si vous avez une expérience approfondie en comptabilité des coûts et une maîtrise des outils Excel, nous serions ravis de vous accueillir.</p><p><br></p><p>Responsabilités:</p><p>• Élaborer et analyser les rapports financiers liés aux coûts de production et aux dépenses opérationnelles.</p><p>• Maintenir et mettre à jour les systèmes de coûts standards pour garantir l'exactitude des données.</p><p>• Effectuer des tâches de saisie numérique en lien avec les données comptables et les coûts.</p><p>• Collaborer avec les équipes internes pour identifier et résoudre les écarts budgétaires.</p><p>• Utiliser Excel, notamment les fonctions VLOOKUP et les tableaux croisés dynamiques, pour optimiser les processus d'analyse.</p><p>• Assurer la conformité et la précision des rapports financiers en vue de la fin d'année fiscale.</p><p>• Travailler avec les systèmes comptables existants, tels que AS 400, pour effectuer des analyses détaillées.</p><p>• Soutenir l'équipe dans la gestion des priorités pendant une période de forte charge de travail.</p><p>• Préparer des rapports détaillés pour aider à la prise de décision stratégique.</p><p>• Fournir un soutien administratif et technique pour améliorer les processus comptables.</p>
<p>Our client located in the Durham Region area is expanding their team and looking for a passionate IT Security Analyst to join their Security team. If you are looking for an opportunity to expand your technical skills and work for an impressive organization this could be the right job for you! This is a 6 month contract to start in Whitby, Ontario. If you meet the requirements and are interested in this opportunity please apply to the position directly.</p><p><br></p><p>Install, configure and monitor information security (IS) systems hardware, operating systems and application software</p><p>- Perform systems maintenance, corrective maintenance, expansion and upgrades, including operating system, application software and server hardware on multiple systems</p><p>- Provide technical support to end-users by acting upon system alerts generated by security systems, responding to security-related incident reports to the CS-IT Service Desk</p><p>- Create reports identifying inappropriate information and/or software and apply IS measures to restrict inappropriate usage as per the Region's Electronic Communications Systems Policy</p><p>- Research and liaise with prospective suppliers regarding security products and services; conduct evaluations of hardware and software to assess effectiveness and applicability</p><p>- Provide IS awareness and solutions to all divisions within CS-IT, conducting business impact analysis and provide guidance regarding security threats and methods to mitigate such threats</p><p>- Conduct regular information security assessments to ensure the risk to systems is being managed appropriately</p><p>- Identify security deficiencies through the effective analysis of all Regional information technology processes and projects</p><p>- Develop IS solutions and business cases, identifying systems that require re-evaluation based on changing needs within information security, information technology and business users</p><p>- Take charge of IS projects, completing appropriate project documentation, facilitate meetings with all stakeholders and project team members</p><p>- Assist with the development of policies, processes and procedures relating to IS, including actively researching and bringing forth broader technology issues with security implications</p><p>- Administer network security for wireless network access to ensure access is granted to authorized users and public Wi-Fi is securely isolated</p>
<p>This is a long term contract with expectation of working in a hybrid model in North York. This role is responsible for managing sensitive employee compensation information, conducting detailed analysis of pay structures, and building financial models to guide labor negotiations. The position requires advanced analytical skills, strict confidentiality, and close collaboration with teams across HR, Finance, Legal, Strategy, and Operations to ensure accurate workforce cost planning and adherence to collective agreements. The individual will also prepare high-level reports for executive leadership and the Board, presenting complex financial insights in a clear and actionable manner. Proficiency in financial modeling tools, handling sensitive datasets, and communicating effectively with senior stakeholders is essential.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and analyze employee compensation, benefits, and payroll data while maintaining confidentiality.</li><li>Create financial models to track compensation trends and forecast workforce-related costs.</li><li>Deliver insights on pay competitiveness and financial implications for labor discussions.</li><li>Contribute to annual budget planning and long-term workforce cost projections.</li><li>Provide analytical support for the organizational business planning cycle.</li><li>Prepare workforce cost and trend reports for executive leadership, external stakeholders, and board-level committees.</li><li>Serve as a backup resource for senior finance leaders on projects requiring financial expertise.</li><li>Conduct detailed cost analysis to support labor contract negotiations.</li><li>Develop scenario models to evaluate the financial impact of proposed compensation changes.</li><li>Collaborate with legal and labor relations teams to ensure compliance with contracts and employment regulations.</li><li>Partner with HR leadership to align financial analysis with compensation strategy.</li><li>Coordinate with accounting teams to ensure accurate cost allocations for salaries and benefits.</li><li>Contribute to strategic and change management projects requiring financial insight.</li></ul><p><br></p>
We are looking for a detail-oriented and proactive Accounting Analyst to join our team on a long-term contract basis in Toronto, Ontario. This role is integral to supporting financial operations, including month-end processes, reconciliations, and reporting for multiple regional offices. The ideal candidate will bring a blend of technical accounting expertise, adaptability, and a collaborative mindset to thrive in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Handle month-end financial processes, including journal entries, fixed asset management, and bank reconciliations, ensuring accuracy and timeliness.<br>• Collaborate with multiple regional offices to prepare annual financial reports and support audits as required.<br>• Maintain compliance with IFRS standards, particularly for leases, and ensure adherence to organizational policies.<br>• Provide critical support during the transition to new accounting systems, leveraging prior experience with tools like Workday.<br>• Work closely with interns and team members to oversee reconciliations, project deliverables, and day-to-day accounting tasks.<br>• Assist in preparing financial statements and reports for a not-for-profit organization that operates across different time zones.<br>• Contribute to process improvements by identifying opportunities for efficiencies and implementing best practices.<br>• Support the team during peak periods, such as month-end and year-end, with additional in-office days as needed.<br>• Utilize intermediate Excel skills to analyze data and create financial models that aid decision-making.<br>• Act as a point of contact for interdepartmental coordination, fostering a collaborative and respectful work environment.
<p>Our client, a Microsoft-focused organization, is undergoing a Windows 11 rollout and is seeking a Bilingual Tier 2 Technical Support Analyst to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 support via chat, email, and in-person channels</p><p>• Assist with the rollout and manual migration of devices to Windows 11</p><p>• Wipe and reimage Lenovo machines in preparation for deployment</p><p>• Troubleshoot hardware/software issues across Windows 11, Office 365, and other enterprise tools</p><p>• Support user account management and permissions via Active Directory</p><p>• Manage and resolve tickets using Zendesk</p><p>• Collaborate with internal IT teams to ensure smooth transitions during the upgrade</p><p>• Deliver bilingual (English/French) technical support to end users</p>
<p>Notre client est à la recherche d'un comptable expérimenté pour rejoindre son équipe à Laval. Ce rôle implique une implication directe dans des projets stratégiques, notamment des acquisitions et des initiatives financières complexes. Si vous êtes motivé par l'analyse approfondie et la gestion des processus comptables, cette opportunité est faite pour vous.</p><p><br></p><p>Responsabilitiés:</p><p>• Réaliser des analyses financières détaillées afin d'évaluer les opportunités stratégiques et les acquisitions potentielles.</p><p>• Mener des études de faisabilité pour déterminer les impacts financiers des nouveaux projets et investissements.</p><p>• Identifier les tendances financières et formuler des recommandations pour optimiser les performances et réduire les risques.</p><p>• Collaborer avec les équipes d'acquisition pour effectuer une due diligence complète des données financières des cibles.</p><p>• Assurer l'intégration comptable et le respect des normes lors des phases post-acquisition.</p><p>• Offrir un soutien technique et opérationnel afin de garantir la précision des rapports et des résultats financiers.</p><p>• Concevoir et mettre en place des outils et rapports personnalisés pour le suivi des performances des projets spéciaux.</p><p>• Appliquer les normes comptables et les politiques internes afin d'assurer la conformité des processus liés aux projets.</p><p>• Proposer des solutions innovantes pour améliorer les processus financiers et accroître leur efficacité.</p>
We are looking for a PC Technician to join our team on a contract basis in Oakville, Ontario. In this role, you will be responsible for supporting a PC deployment and rollout project, ensuring smooth transitions for end-users. This is an on-site position where you will assist in hardware setup, device returns, and provide technical support to maintain seamless operations.<br><br>Responsibilities:<br>• Deploy and configure new PCs for end-users, ensuring all devices are functioning properly.<br>• Provide clear instructions to users regarding the return and shipment of old devices.<br>• Perform data wiping and secure destruction of old hardware as required.<br>• Manage weekly deployment of 5-10 devices, adhering to project timelines.<br>• Offer technical support during Windows 11 deployments and address any issues that arise.<br>• Collaborate with on-site team members to deliver effective customer service and resolve technical problems.<br>• Maintain accurate inventory records and assist in budgeting for hardware replacements.<br>• Troubleshoot and resolve hardware and software issues, ensuring minimal disruption to users.<br>• Ensure all tasks are completed with a focus on maintaining high service quality.<br>• Provide assistance with general IT help desk duties as needed.
<p><strong>THE ROLE: </strong></p><p>We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p>Notre client recherche un gestionnaire des comptes clients pour rejoindre son équipe dynamique à Ville Saint-Laurent. Ce rôle exige une expertise en comptabilité et en gestion du crédit, ainsi que des compétences éprouvées en supervision d'équipe. Vous jouerez un rôle clé dans le maintien de la conformité aux politiques de l'entreprise tout en optimisant les processus liés aux comptes clients.</p><p><br></p><p>Responsabilités:</p><p>• Superviser une équipe de trois analystes de crédit permanents et fournir un soutien dans leurs activités quotidiennes.</p><p>• Examiner et concilier les comptes du grand livre des clients pour garantir leur exactitude.</p><p>• Approuver les remboursements par carte de crédit conformément aux politiques en vigueur.</p><p>• Participer à l'évaluation mensuelle des comptes clients et fournir des commentaires pour les rapports d'âge des comptes.</p><p>• Identifier les clients à risque et contribuer à l'établissement des provisions pour créances douteuses.</p><p>• Veiller à l'exactitude des rapports bancaires quotidiens et résoudre les enquêtes liées aux rapprochements bancaires.</p><p>• Gérer les efforts de recouvrement en collaboration avec les clients et résoudre les problèmes de crédit.</p><p>• Examiner et approuver les débours/débits de l'équipe conformément aux politiques et procédures.</p><p>• Soutenir le développement et la standardisation des politiques de crédit de l'entreprise.</p><p>• Initier des améliorations de processus pour simplifier les tâches et accroître la productivité.</p>
