We are looking for an experienced Legal Assistant to join our team in Toronto, Ontario. This role involves providing comprehensive administrative and legal support to ensure seamless operations and effective client service. The successful candidate will demonstrate exceptional organizational skills and attention to detail while working in a dynamic legal environment.<br><br>Responsibilities:<br>• Assist lawyers in coordinating hearings and trials, including tracking court dates, filing deadlines, and drafting pleadings.<br>• Prepare and review legal documents and correspondence, including materials for administrative tribunals such as the Ontario Labour Relations Board and the Human Rights Tribunal of Ontario.<br>• Manage the timely service and filing of court materials, adhering to the Rules of Civil Procedure and tribunal-specific procedural guidelines.<br>• Support daily time entry processes to ensure accuracy and compliance with firm standards for billing purposes.<br>• Proofread legal documents to ensure proper formatting, grammar, spelling, and overall clarity.<br>• Maintain calendars, schedule meetings, and manage reminder systems to ensure deadlines are met efficiently.<br>• Open, organize, and manage large and complex client files with an effective filing and retrieval system for both electronic and physical records.<br>• Coordinate client meetings, including booking rooms and arranging necessary audio-visual equipment.<br>• Close files in both electronic systems and physical storage, which may involve lifting file boxes.<br>• Perform additional administrative tasks as needed, including collaborating with other legal assistants.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
