We are looking for a detail-oriented IT Coordinator to join our team in North York, Ontario. The ideal candidate will manage and support various IT systems and infrastructure, ensuring smooth operations across hardware, software, and telecommunications. This role requires a proactive approach to problem-solving and a strong ability to work with technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Provide on-site support by coordinating and overseeing activities involving contractors and technicians.<br>• Manage office equipment, including desktop printers, toners, shredding machines, and other related devices.<br>• Handle service requests, equipment orders, contracts, and insurance-related tasks.<br>• Administer corporate cell phone plans and monitor monthly usage to ensure efficiency.<br>• Update and maintain Microsoft licenses and software tracking spreadsheets.<br>• Process invoices and ensure accurate data entry into internal tracking systems.<br>• Maintain inventory for construction site supplies stored in the basement.<br>• Organize and manage orders for branded office materials and business cards.<br>• Monitor and update internal systems related to IT assets, transponders, fuel cards, and telecom usage.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a highly organized and detail-oriented Transition Coordinator to join our team in Toronto, Ontario. In this role, you will oversee complex transfer requests and ensure seamless transitions for elite clients, including Portfolio Managers and Introducing Brokers. As part of a collaborative team, you will play a key role in enhancing client experiences and driving process improvements. This is a long-term contract position offering a dynamic and engaging work environment.<br><br>Responsibilities:<br>• Investigate and process complex asset transfer requests with precision and attention to detail.<br>• Manage transition mailboxes and ensure transfers are initiated or reviewed within established service level agreements.<br>• Communicate with clients regarding incomplete transfer submissions and provide clear explanations for any rejections.<br>• Re-submit rejected transfer requests in compliance with requirements to ensure successful processing.<br>• Handle cash and securities journal entries efficiently and accurately.<br>• Collaborate with clients to resolve outstanding issues related to account transitions and provide excellent support.<br>• Identify trends in transfer initiation, asset rejections, and other processes to recommend improvements.<br>• Draft and update user guides and training materials to support process clarity and employee development.<br>• Generate both scheduled and ad-hoc reports for internal and external stakeholders.<br>• Participate in high-volume periods requiring overtime and maintain high performance under pressure.
<p>This job posting is for a current contract vacancy with our client. We are looking for an experienced Project Manager to join the cargo team for a leading airline in Mississauga, Ontario. This long-term contract position involves managing complex projects related to equipment refurbishment and warehouse operations, supporting the team in achieving operational excellence. The successful candidate will work closely with stakeholders, vendors, and cross-functional teams to ensure project deliverables are met effectively and on time.</p><p><br></p><p>Responsibilities:</p><p>• Oversee equipment refurbishment projects, including warehousing tools and automated storage retrieval systems.</p><p>• Collaborate with operations teams and stakeholders during software launches and manage change processes.</p><p>• Track project deliverables and timelines, ensuring alignment with organizational goals.</p><p>• Coordinate monthly planning sessions with the cargo team to review progress and address challenges.</p><p>• Conduct regular walkthroughs of warehouse facilities with vendors to ensure compliance and progress.</p><p>• Work with real estate teams and third-party vendors to facilitate refurbishment activities.</p><p>• Utilize Microsoft tools to organize, track, and report project updates effectively.</p><p>• Hold stakeholders accountable for deliverables and ensure clear communication across all teams.</p><p>• Implement strategies to enhance supply chain efficiency within the cargo operations.</p><p>• Manage budgets, resources, and project risks proactively.</p>
