We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives.<br><br>Responsibilities:<br>• Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth.<br>• Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments.<br>• Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation.<br>• Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms.<br>• Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions.<br>• Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations.<br>• Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety.<br>• Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking.<br>• Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes.<br>• Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
<p>Our client, a growing manufacturing organization, is seeking a <strong>Operations Manager (Manufacturing)</strong> to lead and optimizing all aspects of manufacturing operations to achieve business objectives related to safety, quality, productivity, delivery, and profitability. This role provides leadership to production supervisors and cross-functional teams while driving operational excellence through Lean Manufacturing principles, data-driven decision-making, cost reduction initiatives, and continuous improvement. The Operations Manager will collaborate closely with Sr. Leadership to develop operational strategies, improve plant performance, maximize resource utilization, and support long-term growth. The successful candidate will be a hands-on leader with strong analytical capabilities, exceptional business acumen, and a proven track record of improving manufacturing efficiency through Lean methodologies and operational best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead daily manufacturing operations to achieve safety, quality, delivery, productivity, and profitability targets.</li><li>Provide leadership, coaching, and direction to production supervisors and operational teams.</li><li>Analyze operational and financial performance data to identify cost reduction opportunities and improve plant efficiency.</li><li>Establish and monitor KPIs to support data-driven decision-making and continuous improvement.</li><li>Champion Lean Manufacturing initiatives including 5S, Kaizen, root cause analysis, waste reduction, and process optimization.</li><li>Partner with the Sr. Leadership on budgeting, forecasting, capital planning, and operational strategy.</li><li>Oversee production planning, resource allocation, and materials flow to ensure on-time delivery and optimal plant performance.</li><li>Collaborate with Quality, Maintenance, Supply Chain, and Production teams to improve operational effectiveness.</li><li>Develop high-performing teams through coaching, accountability, and employee engagement.</li><li>Promote a strong culture of safety, compliance, operational excellence, and continuous improvement.</li></ul>
We are looking for an experienced Technical Program Manager to join an enterprise resilience team supporting a large-scale, cloud-based payments environment in Toronto, Ontario. This contract opportunity is ideal for someone who can strengthen incident management practices, improve service resilience, and work closely with technical and business partners in a regulated setting. The role also focuses on creating AI-driven solutions that streamline operational workflows, accelerate issue response, and enhance day-to-day efficiency.<br><br>Responsibilities:<br>• Direct high-impact incident management programs across a distributed cloud environment, ensuring timely coordination and resolution.<br>• Refine operational readiness and incident response practices to improve reliability, consistency, and scale across critical services.<br>• Work with engineering, operations, and business teams to deliver resilience initiatives and strengthen service performance.<br>• Guide post-incident reviews, support root cause analysis, and track follow-up actions to reduce recurring issues.<br>• Contribute to resiliency planning and operational support for a broad portfolio of essential platform services.<br>• Establish and enhance governance and operational processes suited to a complex and highly regulated organization.<br>• Design and deliver AI-enabled agents that automate incident handling and other operational activities.<br>• Assess opportunities for AI adoption, then develop and implement solutions that improve response speed, workflow efficiency, and decision support.<br>• Build proofs of concept and production-ready automations using modern AI tools, Python, and enterprise platforms.