2 results for Performance Marketing Manager in Toronto, ON

Sales Floor Manager

North York, ON
onsite
Permanent
90000 - 110000 CAD / Yearly
Location: North York, Ontario Job Type: Full-Time Department: Retail Position OverviewOur client is seeking an experienced and polished Sales Floor Manager to lead daily sales floor operations in a luxury retail environment. This position is responsible for driving sales performance, elevating the client experience, supporting team development, and ensuring operational excellence across the store. The ideal candidate brings a strong background in luxury retail management, a passion for client service, and the ability to lead a high-performing team with professionalism and attention to detail. Key Responsibilities Sales Leadership<ul><li>Lead, coach, and motivate the sales team to achieve and exceed sales goals and key performance indicators.</li><li>Deliver an elevated client experience that reflects the standards of a luxury retail environment.</li><li>Build and maintain strong relationships with VIP clients and support high-value sales opportunities.</li><li>Assist sales associates with client inquiries, closing strategies, and CRM usage.</li><li>Ensure all client communication across phone, email, and text is timely, professional, and aligned with service expectations.</li><li>Maintain strong knowledge of product collections, features, and new launches, while supporting team education and product confidence.</li><li>Partner with leadership to resolve escalated client issues effectively and professionally.</li></ul>Team Leadership and Development<ul><li>Supervise and mentor the sales team on client engagement, product knowledge, and service standards.</li><li>Conduct ongoing coaching, performance reviews, and development planning.</li><li>Foster a collaborative, positive, and results-driven team culture.</li><li>Support staffing plans, scheduling, and daily sales floor coverage.</li><li>Assist with recruitment, interviewing, onboarding, and training of new team members.</li><li>Ensure employees complete all required training and achieve expected standards.</li></ul>Store Operations<ul><li>Oversee day-to-day sales floor operations to ensure smooth workflow and a seamless customer experience.</li><li>Maintain visual merchandising, presentation standards, and overall store appearance.</li><li>Monitor inventory presentation, stock handling practices, and security procedures.</li><li>Support adherence to company policies, procedures, and service standards.</li><li>Track daily sales activity, client follow-up, CRM updates, and operational reporting.</li><li>Assist with in-store events, launches, and VIP appointments.</li><li>Partner with leadership on process improvements and business initiatives.</li><li>Perform other related duties as needed.</li></ul>
2026-06-01T00:00:00Z

Vendor Operations Coordinator

Toronto, ON
onsite
Permanent
60000 - 75000 CAD / Yearly
We’re looking for a highly organized, tech-savvy, and proactive Operations Coordinator to support the day-to-day execution between stakeholder and vendor transactions. This is an excellent opportunity for an early-career operations professional who enjoys fast-paced environments, problem-solving, and coordinating multiple moving pieces at once.In this role, you’ll work closely with internal teams and external service partners to help ensure projects activities are completed accurately and on schedule. Success in this position comes from strong follow-through, attention to detail, communication skills, and comfort working within technology-driven operational environments.This role is ideal for someone who is naturally organized, digitally fluent, quick to learn new systems, and excited by operational efficiency, process improvement and exceptional service. What You’ll Be Responsible For<ul><li>Coordinate activities between internal and external teams. </li><li>Track multiple active projects and ensure timelines and service standards are met </li><li>Use internal software platforms and workflow tools to manage tasks, updates, scheduling, and documentation </li><li>Monitor workflows, documentation, and task completion across various stages of the process </li><li>Follow up on outstanding items, scheduling issues, and bottlenecks</li><li>Maintain accurate records, notes, and updates within internal systems </li><li>Assist with quality control and process compliance checks </li><li>Communicate professionally with external partners and internal stakeholders </li><li>Identify opportunities to improve workflow efficiency through technology, automation, and process improvements </li><li>Work within a high-volume, deadline-driven environment with shifting priorities </li></ul>
2026-05-28T00:00:00Z