4 results for Call Centre Specialist in Toronto, ON

Customer Service Representative

Thornhill, ON
remote
Contract / Temporary to Hire
18 - 18 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Ontario on a contract basis. This opportunity begins as a 3-month assignment with the potential to extend, and it offers the possibility of a wage increase to $20/hour after one year. In this role, you will provide administrative and customer support related to claims activity, handle communications with members and external parties, and help keep documentation and incoming requests organized in a fast-paced environment. Key ResponsibilitiesClaims Coordination<ul><li>Draft and prepare professional correspondence using Microsoft Word.</li><li>Distribute completed correspondence through electronic messaging platforms, SRFax, and traditional mail.</li><li>Review claim documentation and ensure relevant Insurer Examination reports are included with correspondence when applicable.</li><li>Maintain accurate records and ensure documents are processed and distributed within required timelines.</li><li>Communicate with Accident Benefits claims adjusters and internal team members regarding claim-related documentation and follow-ups.</li></ul>
2026-09-01T00:00:00Z

Customer Service Representative

Thornhill, ON
remote
Contract / Temporary to Hire
18 - 18 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Ontario on a contract basis. This opportunity begins as a 3-month assignment with the potential to extend, and it offers the possibility of a wage increase to $20/hour after one year. In this role, you will provide administrative and customer support related to claims activity, handle communications with members and external parties, and help keep documentation and incoming requests organized in a fast-paced environment. Key Responsibilities Payments<ul><li>Process claim-related payments submitted through the HCAI system.</li><li>Review payment information for accuracy and completeness.</li><li>Follow up with the appropriate handling adjuster when clarification or additional information is required.</li><li>Assist with resolving payment-related issues and ensuring requests are handled in a timely manner.</li></ul>
2026-09-03T00:00:00Z

Data Centre Technician

Toronto, ON
onsite
Temporary
25 - 30 CAD / Hourly
We are looking for a Data Centre Technician to support the day-to-day operation for a contract position based in the York Region. This role focuses on supporting data centre infrastructure, customer equipment, and connectivity systems to ensure reliable operations and service delivery. The successful candidate will perform cabling, rack and stack activities, hardware troubleshooting, and remote hands support, while responding to operational issues and service requests in a fast-paced environment. Responsibilities:<ul><li>Monitor and support critical facility infrastructure, including power, cooling, environmental, and building monitoring systems to ensure continuous operations.</li><li>Perform routine inspections, preventative maintenance activities, and operational checks throughout the data centre environment.</li><li>Install, route, label, and maintain structured copper and fibre cabling to support customer and infrastructure requirements.</li><li>Perform rack and stack activities, equipment installations, hardware upgrades, and decommissioning projects.</li><li>Provide hands-on hardware support, including replacing RAM, power supplies, blades, and other server components as required.</li><li>Respond to service requests and client tickets, performing hard resets, basic diagnostics, and Tier 1 troubleshooting to minimize downtime.</li><li>Support customers and vendors with onsite activities, equipment access, and remote hands services in accordance with operational procedures.</li><li>Receive, inventory, and organize incoming equipment shipments while maintaining accurate asset records and documentation.</li><li>Maintain accurate documentation, asset records, and change management activities while ensuring compliance with safety, security, and operational standards.</li><li>Assist with data centre moves, adds, changes, and decommissioning activities while adhering to established processes and best practices.</li></ul>
2026-09-04T00:00:00Z

Bilingual Customer Service III - CAD

Unionville, ON
onsite
Temporary
24 - 27 CAD / Hourly
We are looking for a bilingual customer service specialist with strong attention to detail to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity is ideal for someone who can deliver attentive service in both English and French while managing orders, account inquiries, and customer requests with accuracy and professionalism. The successful candidate will help strengthen client relationships, support new account set-up and online ordering activity, and work closely with cross-functional teams to ensure a high standard of service. Responsibilities: • Deliver responsive day-to-day support to customers and sales representatives in English and French through phone and email communication. • Manage customer accounts and sales orders by validating information, entering requests accurately, tracking progress, and resolving issues whenever possible at the first point of contact. • Oversee shared inbox activity to ensure incoming orders, questions, and service requests are reviewed and completed within expected timelines. • Assist new customers with account set-up and provide guidance to users navigating online ordering tools and related processes. • Document customer, patient, and sales interactions thoroughly, address service concerns, and escalate complex matters to the appropriate internal team when needed. • Monitor daily order flow and transaction activity to confirm completion, identify exceptions, and follow up on outstanding items. • Recognize opportunities to recommend additional products or services that align with customer needs during service interactions. • Work collaboratively with internal departments to remove obstacles, improve turnaround times, and support successful task completion. • Contribute ideas for workflow enhancements and follow established customer service standards, quality expectations, and internal procedures.
2026-09-04T00:00:00Z