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4 results for Call Centre Specialist in Toronto, ON
- Scarborough, ON
- onsite
- Permanent
- 60000.00 - 73000.00 CAD / Yearly
- Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. <br> Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
- 2026-10-07T21:34:09Z
- Toronto, ON
- onsite
- Temporary
- 28.00 - 30.00 CAD / Hourly
- We are looking for a Collections Specialist to join a medical device distribution organization in Toronto, Ontario on a Long-term Contract basis. This position will focus on improving aged accounts receivable, applying cash accurately, and supporting day-to-day collections activities across a portfolio of clinic, hospital, and commercial accounts. The successful candidate will work closely with internal stakeholders to resolve outstanding balances, investigate payment discrepancies, and strengthen the accuracy of receivables reporting. This role begins in-office for training and system onboarding, with the opportunity to move to a hybrid schedule once fully established in the position.<br><br>Responsibilities:<br>• Review overdue customer balances, prioritize collection efforts, and follow up with clients to secure payment on outstanding invoices.<br>• Apply incoming payments, investigate unapplied cash, and reconcile account activity to ensure records are current and accurate.<br>• Use Sage 300 to examine invoice history, confirm payment status, and identify items that require correction or escalation.<br>• Work with internal team members to resolve billing issues, purchase order discrepancies, credits, returns, and other account-related exceptions.<br>• Maintain accurate aging information by addressing legacy receivable items and clearing long-outstanding balances where appropriate.<br>• Communicate with clinics, hospitals, and other customers in a clear and attentive manner to support timely payment and preserve strong business relationships.<br>• Assist with documentation and tracking for consignment or usage-based invoicing where billing details, returns, or serial-tracked items affect collections.<br>• Support the preparation of reliable accounts receivable information that contributes to accurate financial reporting and ongoing business operations.
- 2026-10-29T15:33:44Z
- Guelph, ON
- onsite
- Temporary
- 20.50 - 22.00 CAD / Hourly
- <p>We are looking for a detail-oriented Receptionist to support daily front-office operations in Ontario. This contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and creates a welcoming experience for employees, visitors, and clients. The successful candidate will manage reception duties, coordinate mail and document handling, and maintain confidentiality while balancing multiple priorities.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, employees, and clients in a courteous manner while ensuring the front desk reflects an organized and welcoming image.</p><p>• Handle incoming calls through a multi-line phone system, respond to routine inquiries, and direct messages to the appropriate contacts promptly.</p><p>• Oversee daily mailroom activities, including sorting regular mail, coordinating courier shipments, and processing priority packages and other deliveries.</p><p>• Keep visitor and access records up to date by monitoring sign-in procedures and maintaining reception logbooks with accuracy.</p><p>• Prepare, organize, and file office documents so records remain easy to retrieve and properly maintained.</p><p>• Support administrative tasks such as data entry, photocopying, laminating, and assembling bound documents as needed.</p><p>• Manage email correspondence and assist with routine office communication while protecting sensitive and confidential information at all times.</p><p>• Provide flexible front-office support during a short-term coverage period, adapting quickly to changing priorities and operational needs.</p>
- 2026-10-28T20:44:07Z
- Concord, ON
- onsite
- Permanent
- 55000.00 - 60000.00 CAD / Yearly
- We are looking for a detail-oriented and approachable Receptionist to support daily front desk operations in Ontario. This role is ideal for someone who enjoys creating a positive first impression, keeping the reception area organized, and assisting with a range of administrative tasks. The successful candidate will help ensure visitors, employees, and deliveries are handled efficiently while contributing to a smooth and welcoming office environment.<br><br>Responsibilities:<br>• Welcome visitors and direct them appropriately while providing courteous and attentive service at the front desk.<br>• Respond to incoming questions in person, by phone, and through email, resolving routine matters and forwarding more complex concerns to the right team.<br>• Oversee access to the office by following entry procedures and supporting badge coordination for staff and guests.<br>• Keep the reception and common front office areas tidy, presentable, and ready for daily business activities.<br>• Arrange meeting room bookings, support parking coordination, and help manage visitor logistics throughout the day.<br>• Sort incoming mail, prepare outgoing packages, and coordinate courier pickups and deliveries.<br>• Track office supply levels, place replenishment requests when needed, and help maintain orderly storage of materials.<br>• Provide administrative assistance through data entry, document filing, and record organization to support office efficiency.
- 2026-10-20T13:58:45Z