3 results for Call Centre Specialist in Toronto, ON

Collections Specialist

Concord, ON
onsite
Temporary
25.65 - 29.70 CAD / Hourly
We are looking for a Collections Specialist to join a permanent onsite team in Concord, Ontario on a Contract basis. This position supports business-to-business accounts receivable activities for a high-volume commercial client portfolio, with a focus on invoicing, payment application, and timely follow-up on outstanding balances. The successful candidate will bring strong accounting fundamentals, sound judgment, and the ability to work with urgency while maintaining strong client relationships. Responsibilities: • Manage business-to-business collections for a commercial and industrial customer base, following up on overdue accounts and working to reduce aged receivables. • Prepare and issue a high volume of invoices each month, ensuring billing details, pricing, and charge calculations are accurate before distribution. • Post incoming payments promptly and apply funds correctly within the accounts receivable system, with a focus on EFT transactions and occasional cheque payments. • Review aging reports regularly, prioritize collection activity based on risk and outstanding balances, and escalate concerns when appropriate. • Upload invoices to customer portals and confirm supporting documentation is submitted in line with client requirements. • Maintain accurate records of collection activity, payment status, and account communications within the relevant software and tracking tools. • Work closely with accounting and operational teams to resolve billing discrepancies, clarify account details, and support smooth month-to-month receivables processing. • Use Excel tools such as pivot tables and VLOOKUP to analyze account information, track trends, and support reporting needs.
2026-07-28T19:54:07Z

Receptionist

Oshawa, ON
onsite
Temporary
17.10 - 19.80 CAD / Hourly
We are looking for a detail-oriented and approachable Receptionist to join our client’s team in Oshawa, Ontario on a Contract basis. This position supports the day-to-day front desk operations of a busy construction and contractor environment, serving as a key point of contact for visitors, callers, and deliveries. The ideal candidate brings strong communication skills, sound judgement, and the ability to keep administrative tasks organized and running smoothly. Responsibilities: • Welcome visitors, contractors, and staff at the front desk while maintaining a courteous and welcoming first impression. • Manage a multi-line telephone system by receiving incoming calls, directing inquiries to the appropriate contacts, and taking accurate messages when needed. • Coordinate incoming and outgoing mail, courier packages, and deliveries to ensure timely distribution and tracking. • Monitor shared email communications and respond to routine inquiries or forward messages to the appropriate team members. • Perform data entry and maintain organized digital and paper filing systems to support office administration. • Schedule appointments and assist with calendar coordination for internal meetings and visitor arrangements. • Prepare basic correspondence and administrative documents using Microsoft Word, Outlook, and Excel. • Keep the reception area and front office processes organized to support efficient daily operations.
2026-08-13T12:28:40Z

Receptionist & Office Assistant

Toronto, ON
onsite
Permanent
50000.00 - 60000.00 CAD / Yearly
Robert Half Canada is supporting a client in the search for a Receptionist & Office Assistant. This opportunity is well suited to someone who is organized, approachable, and attentive to detail, with a strong commitment to providing professional front-office and administrative support. Key Responsibilities<ul><li>Welcome visitors, clients, and team members in a professional and respectful manner</li><li>Answer, screen, and direct incoming phone calls and email inquiries</li><li>Maintain reception and common areas to support a clean, organized, and welcoming workplace</li><li>Manage incoming and outgoing mail, courier deliveries, and office shipments</li><li>Provide general administrative support, including data entry, filing, scanning, and document preparation</li><li>Schedule meetings, book boardrooms, and assist with calendar coordination</li><li>Order and track office supplies and support vendor coordination as needed</li><li>Assist with internal office operations and provide support to various departments</li><li>Maintain accurate records while handling sensitive information with discretion</li><li>Support special projects and other administrative tasks as assigned</li></ul>
2026-07-16T13:28:44Z