<p>We are looking for a skilled Collections Specialist to manage accounts receivable and ensure timely payments within the construction and manufacturing industries. This position offers an opportunity to safeguard financial operations by resolving payment issues, negotiating settlements, and maintaining positive relationships with clients and partners. If you excel at problem-solving and enjoy working in a dynamic environment, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable by reviewing aging reports and prioritizing collection efforts for overdue accounts.</p><p>• Negotiate payment plans and settlements in line with company policies and industry standards.</p><p>• Investigate and resolve invoice disputes, billing errors, and payment discrepancies through collaboration with internal teams.</p><p>• Maintain detailed documentation of all collection activities, including communications and payment commitments.</p><p>• Prepare and deliver regular reports to management regarding account statuses, collection outcomes, and unresolved issues.</p><p>• Ensure compliance with industry regulations, including credit policies and construction lien laws.</p><p>• Build and maintain strong relationships with internal departments and external clients to facilitate effective account management.</p><p>• Recommend accounts for escalation to legal action or third-party collections agencies when necessary.</p><p><br></p><p>This job posting is for a current vacancy with our client.</p><p>Our Specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
<p>We're recruiting for a Freelance Accessibility Specialist to conduct a comprehensive ADA/AODA compliance audit for two existing websites. The goal is to evaluate current accessibility standards, identify compliance gaps, and provide clear recommendations for improvement.</p><p><br></p><p>Project Scope</p><ul><li>Perform a full accessibility audit of two live websites</li><li>Evaluate compliance against ADA and AODA standards (WCAG 2.1 AA minimum preferred)</li><li>Identify accessibility barriers affecting users with disabilities</li><li>Provide a detailed written report outlining:</li><li>Areas of non-compliance</li><li>Severity level of issues</li><li>Recommended remediation steps</li><li>Prioritized action plan</li><li>Share the checklist or methodology used to conduct the audit</li></ul><p>Responsibilities</p><ul><li>Use both automated tools and manual testing methods</li><li>Review site structure, navigation, forms, media, and interactive elements</li><li>Assess keyboard navigation, screen reader compatibility, color contrast, and semantic structure</li><li>Deliver findings in a clear, organized, and actionable format</li><li>Be available to clarify findings and answer follow-up questions</li></ul><p><br></p>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p><strong>THE ROLE:</strong></p><p>We’re looking for a seasoned Network Engineer to support the stability, performance, and security of enterprise network, voice, and collaboration environments for our Edmonton area client. In this role, you’ll design and enhance modern network and unified communications solutions for a highly distributed workforce while serving as a technical advisor for new technologies and enterprise initiatives.</p><p><em>Key Responsibilities:</em></p><ul><li>Design and deploy secure, scalable network solutions in partnership with architects and business stakeholders</li><li>Lead the administration and optimization of LAN/WAN environments (wired and wireless)</li><li>Configure routers, switches, wireless controllers, access points, and edge security technologies</li><li>Support Cisco platforms including Catalyst Center, ISE, and related tools</li><li>Assess and improve network performance, compliance, and operational efficiency</li><li>Develop network roadmaps and provide guidance on future technology adoption</li><li>Ensure network designs align with security standards and compliance frameworks</li><li>Collaborate with cloud and managed service partners on connectivity, monitoring, and troubleshooting</li><li>Contribute to projects involving unified communications, cloud networking, security tools, and emerging technologies</li></ul><p><strong>WHY THIS ROLE:</strong></p><p>This role offers the opportunity to influence the direction of enterprise networking while working with advanced Cisco technologies and modern architecture patterns. You’ll join a collaborative team, contribute to high‑visibility initiatives, and help shape long‑term infrastructure strategy. Competitive compensation, strong benefits, and meaningful technical ownership make this a great time to apply if you’re looking to elevate your career. Don’t delay – apply now!</p>
<p><strong>The Role</strong></p><p>We are seeking a <strong>Client Services IT Technician</strong> to join our Edmonton-based team. In this hands-on, client-facing role, you will provide technical support across computer systems, hardware, software, and basic networking. You will serve as the first point of contact for client IT issues, delivering prompt, professional, and high-quality support while ensuring systems operate efficiently and effectively.</p><p><em>Key responsibilities include:</em></p><ul><li>Respond to client IT requests and troubleshoot desktop, laptop, and peripheral issues.</li><li>Install, configure, and maintain operating systems and software.</li><li>Perform basic network troubleshooting for LAN/WAN connectivity.</li><li>Provide guidance on IT solutions and best practices to clients.</li><li>Collaborate with team members to deliver tailored technical support.</li><li>Document solutions and maintain accurate records for reference.</li><li>Escalate complex issues to Tier 2 or senior support when necessary.</li><li>Ensure timely updates and maintenance to minimize client downtime.</li><li>Track billable time accurately for invoicing purposes.</li></ul><p><strong>Why This Role?</strong></p><p>This position offers the chance to join a dynamic IT team delivering white-glove service to clients. You will gain exposure to a variety of systems and technologies, including Dell and Linux platforms, while building strong client relationships and honing your problem-solving expertise. The role provides competitive compensation, mileage, and benefits, along with the opportunity to make a meaningful impact in a client-facing technology environment.</p>
We are looking for an experienced IT Architect to join our team in Georgetown, Ontario. This role focuses on designing and implementing robust network infrastructures for wholesale distribution and manufacturing environments. The ideal candidate will have a strong background in architecture and operational technology (OT) systems, coupled with excellent stakeholder engagement skills.<br><br>Responsibilities:<br>• Design and implement scalable IT architectures tailored to manufacturing and wholesale distribution environments.<br>• Collaborate with stakeholders, including executives and engineers, to align IT strategies with business goals.<br>• Manage and optimize on-premise and cloud infrastructure, particularly using Microsoft Azure and VMware virtualization.<br>• Ensure the security and efficiency of network systems, including Cisco networking, firewalls, and security appliances.<br>• Integrate OT systems, such as PLCs and historians, into existing IT frameworks.<br>• Oversee the configuration and management of servers, storage solutions, and industrial protocols.<br>• Maintain and enhance industrial automation tools and processes to support operational needs.<br>• Provide expert guidance on telecom systems and cloud platforms, ensuring seamless connectivity and performance.<br>• Conduct regular assessments to identify and mitigate risks within IT and OT systems.<br>• Develop documentation and best practices for IT infrastructure and system management.
<p><strong>Overview</strong></p><p>Our client is seeking a Training and Adoption Specialist for a 2-year term to support their digital transformation initiatives. This is a fully onsite role based in Edmonton, working closely with the Digital Transformation team.</p><p><br></p><p>This role will design modern training materials, deliver engaging learning experiences, and drive user adoption for Microsoft 365 and AI tools, with a strong emphasis on Microsoft Copilot. Although an internal trainer already exists, this role focuses on expanded adult learning, content creation, and front-facing facilitation.</p><p><br></p><p>Given upcoming provincial initiatives and increased workload leading into the election cycle, this individual will provide long-term continuity. They will contribute to Copilot readiness, corporate application training, LMS content development, and adoption activities in partnership with the OCM Lead.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Training Design and Delivery</strong></p><ul><li>Develop high quality training assets including job aids, step-by-step guides, videos, e-learning modules, microlearning, and process documentation.</li><li>Deliver in-person and virtual training sessions for diverse audiences.</li><li>Lead Copilot-focused training initiatives, including scenario-based use cases, demos, productivity coaching, and role-based learning.</li><li>Build, update, and maintain content within the Docebo LMS to support sustainable learning.</li></ul><p><strong>Content Development and Program Support</strong></p><ul><li>Use tools such as iSpring, Microsoft 365 applications, and multimedia platforms to create engaging, modern learning experiences.</li><li>Assess existing content libraries and determine what needs to be updated, expanded, or newly created.</li><li>Support end-user training requests, onboarding, one-off sessions, and corporate application education.</li></ul><p><strong>Adoption and Change Enablement</strong></p><ul><li>Partner with the OCM Lead to align training approaches with communication, engagement, and adoption activities.</li><li>Support the development of Copilot change programs including training materials, reinforcement strategies, and success metrics.</li><li>Coach and guide change champions to strengthen internal training capability and support departmental engagement.</li><li>Assist during go-live and hypercare periods by supporting users, answering questions, and reinforcing correct usage.</li></ul><p><strong>Stakeholder Engagement</strong></p><ul><li>Work directly with SMEs, project managers, executives, and end users to gather requirements and ensure training materials are accurate and relevant.</li><li>Maintain strong relationships with internal clients and promote a positive learning culture.</li><li>Represent the Digital Transformation team in a front-facing capacity, delivering polished and engaging sessions.</li></ul>
<p><strong>IT Support Technician – Remote Mine Site (BC)</strong></p><p> <strong>Fly-in / Fly-out | 2 Weeks On / 2 Weeks Off | 12-Hour Shifts</strong></p><p> <strong>Contract: April – July | Travel, Camp & Meals Covered</strong></p><p><br></p><p>We’re looking for an <strong>IT Support Technician</strong> to support technology operations at a <strong>remote mining site in Northern British Columbia</strong>. This role will act as the <strong>primary on-site IT contact</strong>, providing hands-on technical support and maintaining site infrastructure.</p><p>The position follows a <strong>2 weeks on / 2 weeks off rotation</strong>. During each rotation, one week will overlap with another IT resource on site, with the second week operating more independently while collaborating with the Vancouver-based IT team remotely.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide onsite <strong>desktop and end-user support</strong></li><li>Install, configure, and maintain <strong>endpoints, servers, and network infrastructure</strong></li><li>Troubleshoot <strong>hardware, software, and connectivity issues</strong></li><li>Support site technologies such as <strong>wireless networks, CCTV, cabling, and radio systems</strong></li><li>Coordinate with the <strong>central IT team and vendors</strong> to resolve issues</li></ul>
<p><strong>THE ROLE:</strong></p><p>We’re seeking a <strong>Senior IT Internal Auditor</strong> to become an integral part of our energetic and forward-thinking Internal Audit team. This role centers on conducting innovative audits in the realms of technology and cybersecurity, ensuring our systems are both strong and secure. We're searching for a professional who takes pride in their work and continuously strives to push boundaries. Someone who questions conventional approaches, adapts to change with enthusiasm, and finds joy in collaborating with others.</p><p><strong>WHY THIS ROLE?</strong></p><p><strong> </strong>Are you ready to step into a key position where your expertise in IT and cybersecurity auditing will truly make a difference? Join our vibrant Internal Audit Department as a Senior IT Internal Auditor and be at the forefront of ensuring technological resilience and security within our organization. You will receive:</p><ul><li><strong>Competitive compensation</strong> designed to reward your skills and contributions.</li><li>Comprehensive <strong>flex benefits</strong> to support your health and well-being.</li><li>Access to a <strong>tuition assistance program</strong> to support your learning journey.</li><li><strong>Training and mentorship programs</strong> to sharpen existing skills and develop new ones.</li></ul><p>If you're looking for an opportunity to grow both personally and professionally in an environment that celebrates effort and creativity, this is your place to thrive. Apply today, don’t delay!</p>
<p>This job posting is for a current contract vacancy with our client. We are looking for a hands-on Infrastructure Systems Administrator to support and maintain enterprise IT systems across a North American environment. This role is ideal for someone who enjoys solving complex technical issues, working across infrastructure technologies, and contributing to large-scale enterprise initiatives. You will play a key role in maintaining core systems, supporting infrastructure operations, and helping drive modernization initiatives including ERP and enterprise platform migrations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for enterprise IT infrastructure, including servers, user accounts, and core services.</li><li>Act as a Tier 2 escalation point, troubleshooting infrastructure issues and supporting both in-house and remote users across Canada.</li><li>Install, maintain, and support systems across Canada and the U.S. while ensuring adherence to IT standards and best practices.</li><li>Monitor infrastructure alerts and maintain accurate documentation for incidents, requests, and resolutions.</li><li>Collaborate with infrastructure teams including systems, networking, virtualization, and backup to resolve issues and support technical initiatives.</li><li>Participate in enterprise technology projects, including ERP migrations and IT platform modernization.</li><li>Perform infrastructure lifecycle management, including server builds, OS upgrades, vulnerability remediation, and hardware replacements.</li><li>Assist with automation and scripting efforts to improve operational efficiency.</li><li>Occasionally provide onsite infrastructure or network support within the GTA when required.</li></ul><p><br></p>
<p><strong>THE ROLE:</strong></p><p>We are seeking a<strong> Systems Administrator</strong> in Calgary, Alberta to manage and enhance our Project Portfolio Management platform. In this hands-on role, you will ensure the system aligns with corporate project standards, governance practices, and financial controls. You will maintain data integrity, configure workflows, and provide reliable reporting to support operational and executive decision-making. This position is ideal for professionals who thrive in structured, process-driven environments and enjoy collaborating with stakeholders across portfolios.</p><p><em>What you'll do:</em></p><ul><li>Configure and maintain the PPM platform to meet corporate project and lifecycle standards.</li><li>Manage approvals, permissions, workflows, and ensure data integrity.</li><li>Design and maintain dashboards and reporting frameworks for operational and executive use.</li><li>Document system standards, configurations, and governance protocols.</li><li>Collaborate with stakeholders to support financial alignment, capital tracking, and portfolio comparability.</li><li>Promote adoption of tools and workflows across teams.</li></ul><p><strong>WHY THIS ROLE?</strong></p><ul><li>Enable enterprise-wide portfolio visibility and reliable reporting for informed decision-making.</li><li>Influence stakeholders and drive adoption of governance practices and system standards.</li><li>Maintain data integrity, compliance, and operational consistency across multiple portfolios.</li><li>Collaborate with cross-functional teams while contributing directly to strategic and financial objectives.</li></ul>
<p><strong>Job Title:</strong> Bilingual Jr. Project Manager– ERP Implementation</p><p><strong>Duration:</strong> 12 months</p><p><strong>Working Arrangements</strong>: Hybrid 3-4 days in office</p><p><strong>Location:</strong> Toronto, ON or Montreal, QU</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and lead the full-cycle ERP implementation, in coordination with external vendors, IT, and Finance teams.</li><li>Manage the design and standardization of the Chart of Accounts (COA), balancing standard practices and required customizations.</li><li>Serve as system superuser for NetSuite, providing expertise, troubleshooting, and ongoing support after go-live.</li><li>Design and deliver training for end users, including creation of SOPs, user manuals, and English-language training materials.</li><li>Regularly interface with end users and project team, fostering communication and addressing project roadblocks.</li><li>Project manage timelines, deliverables, and communications to ensure on-time delivery.</li><li>Collaborate with stakeholders to gather requirements and relay feedback for successful adoption.</li><li>Support post-implementation activities, including system optimization and process improvement.</li></ul><p><br></p>
<p><strong>THE ROLE:</strong> </p><p>We are seeking an experienced Manager of Business Applications to lead the strategy, delivery, and optimization of enterprise systems that support core business operations. This role blends leadership, technology, and business problem‑solving—partnering closely with stakeholders, IT teams, and vendors to ensure applications are secure, scalable, and aligned to organizational goals.</p><p><em>Key Responsibilities:</em></p><ul><li>Own and evolve the enterprise application roadmap in alignment with business priorities</li><li>Lead, mentor, and develop a team of application analysts and technical resources</li><li>Serve as the escalation point for complex application challenges and decisions</li><li>Oversee implementation, integration, and lifecycle management of ERP and other core systems</li><li>Ensure applications meet performance, security, and compliance standards</li><li>Partner with business leaders to translate requirements into effective technical solutions</li><li>Drive process improvements through automation and application capabilities</li><li>Manage vendor relationships, contracts, and application budgets</li><li>Establish governance standards for architecture, data integrity, access controls, and documentation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is a high‑influence role for a leader who enjoys driving technology that enables real business outcomes. You’ll play a central role in shaping how enterprise applications support growth while working with a collaborative, forward‑thinking team. The position offers a competitive salary, comprehensive benefits, and the flexibility of a remote work environment. While this role can be remote, we have a preference for candidates located in the Calgary, AB. Or Vancouver, BC area to support easier collaboration for team requirements and cross-functional work. We welcome applications from all qualified candidates and location will not be used as a basis for excluding otherwise strong applicants. </p><p>A rare opportunity to lead enterprise applications with real ownership, influence, and visibility - apply today!</p>
<p>This is a great chance to apply your network administration skills to a high-profile, government-funded organization in Vancouver, BC. This role will be focused on network administration for on-prem and hybrid cloud data centre operations. You will also be doing some projects related to the corporate, back-office network environment (LAN/wireless). This organization handles sensitive, government data, so information security and network security will be top of mind for all projects. </p><p><br></p><p>In this role, you’ll be working with a team of experienced technology professionals in the Vancouver office. You’ll be working on a variety of projects related to systems modernization, specifically related to on-prem to cloud integrations. As part of this, you’ll also be analyzing and supporting the existing systems, which are primarily linux-based, on-prem systems.</p><p><br></p><p>The systems themselves contain highly-sensitive government data. As part of the hiring process, you will go through an RCMP background check with the goal of obtaining a government ‘Secret’ status. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>This is a great chance to apply your systems engineering skills to a high-profile, government-funded organization in Vancouver, BC. This role will involve a mix of open-source, Linux systems administration, and cloud-based systems administration. So if you’ve been looking for a chance to combine your experience with both on-prem systems and cloud-hosted systems, then please read on. </p><p><br></p><p>In this role, you’ll be working with a team of experienced technology professionals in the Vancouver office. You’ll be working on a variety of projects related to systems modernization, specifically related to on-prem to cloud migrations. As part of this, you’ll also be analyzing and supporting the existing systems, which are primarily linux-based, on-prem systems.</p><p><br></p><p>The systems themselves contain highly-sensitive government data. As part of the hiring process, you will go through an RCMP background check with the goal of obtaining a government ‘Secret’ status. </p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a knowledgeable and proactive Desktop Support Analyst to join our team on a contract basis in Abbotsford, British Columbia. In this role, you will be responsible for providing technical support, maintaining systems, and ensuring the efficient operation of IT resources. This position requires a hands-on approach to troubleshooting and resolving IT issues in a dynamic environment.<br><br>Responsibilities:<br>• Offer Level 1 and Level 2 technical support for desktops, laptops, mobile devices, and related peripherals.<br>• Install, configure, and repair operating systems and commonly used software applications.<br>• Troubleshoot and support business applications, collaborating with vendors to resolve issues as needed.<br>• Manage user accounts, permissions, and access controls through Active Directory and other platforms.<br>• Maintain and update service tickets, ensuring timely responses and detailed documentation.<br>• Handle hardware installations, upgrades, and routine maintenance.<br>• Deploy security patches and software updates to ensure system integrity.<br>• Assist with onboarding and offboarding processes, configuring devices and accounts for new and departing employees.<br>• Monitor system performance and address issues proactively to minimize disruptions.<br>• Adhere to IT policies, procedures, and industry best practices in all activities.
<p>Our client is looking for a detail-oriented <strong>LMS Administrator</strong> for a contract position based in Acheson, Alberta. The role supports training operations and e-learning initiatives while ensuring accurate data management and strong customer service in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage a high-volume training inbox, ensuring timely responses and issue resolution.</li><li>Administer training enrollments, course resets, and licensing/software requests with accuracy.</li><li>Review prerequisites and mandatory requirements for technical training enrollments.</li><li>Respond to inquiries professionally while resolving enrollment issues.</li><li>Assess and research service tool or license requests before approval.</li><li>Maintain the technical training calendar and update records in SharePoint.</li><li>Coordinate course schedules with instructors and provide administrative support.</li><li>Perform repetitive tasks with strong attention to detail and efficiency.</li><li>Deliver customer-focused solutions and support e-learning content within the LMS.</li></ul>
<p>A well-established public sector organization in the Metro Vancouver region is seeking two experienced Systems Administrators to join its growing IT team. This role supports a multi-site enterprise environment serving 700+ users and plays a key part in maintaining and modernizing Microsoft 365, hybrid cloud, and on-prem infrastructure.</p><p><br></p><p><strong>Role Overview</strong></p><p>You will be responsible for ensuring the stability, security, and performance of the organization’s server, storage, virtualization, and cloud environments. This position blends operational support with project-based infrastructure improvements, cloud migration initiatives, and cybersecurity enhancements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and optimize Windows Server environments, Active Directory, DNS/DHCP, and Group Policy</li><li>Support Microsoft 365, Azure, Entra ID, Exchange, and Teams environments</li><li>Manage virtualization platforms (VMware vSphere/vCenter; Hyper-V considered an asset)</li><li>Oversee backup, recovery, high availability, and disaster recovery processes</li><li>Implement and maintain endpoint management (SCCM, Intune)</li><li>Strengthen cybersecurity controls, privileged access management, and email security</li><li>Develop automation scripts (PowerShell/PowerCLI) to streamline operations</li><li>Participate in infrastructure upgrades, cloud migrations, and system enhancements</li><li>Provide Tier 3 technical support and mentor junior staff</li><li>Contribute to documentation, change management, and continuous improvement initiatives</li><li>Participate in after-hours maintenance and rotational on-call support</li></ul>
<p><strong>About the Role</strong></p><p>Our client in New Westminster is seeking a skilled Infrastructure Analyst to support the design, implementation, monitoring, and maintenance of their on‑premise and cloud‑connected data centre infrastructure. This is a fully onsite position responsible for hands-on system administration, troubleshooting, and operational support across servers, virtualization, storage, backups, and networking. The successful candidate will be required to complete a background check and obtain enhanced security clearance.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, implement, monitor, and maintain on‑premise and off‑premise data centre infrastructure, including Windows Server environments, virtualization platforms, and enterprise storage.</li><li>Administer Windows Server 2016/2019/2022, Active Directory Services (DHCP, DNS, KMS, Group Policy), and related identity and access components.</li><li>Manage and support VMware vSphere and blade computing infrastructure used for virtualization and hosting.</li><li>Oversee Veeam Backup & Replication, ensuring reliable backup, restore, and data protection operations.</li><li>Support and troubleshoot Cisco networking, including Layer 2 switching and core network connectivity.</li><li>Apply ITIL framework principles in day‑to‑day operational processes such as incident management, change management, and problem management.</li><li>Monitor infrastructure performance and capacity, proactively identifying issues and implementing corrective actions.</li><li>Support SaaS and cloud services administration, including M365 environments.</li><li>Participate in infrastructure change management and evaluate proposed changes for operational impacts.</li><li>Provide Tier 3 escalation support for infrastructure incidents, service requests, and problem resolution.</li><li>Collaborate with other IT teams to gather technical requirements and align infrastructure solutions to business needs.</li><li>Assist with Business Impact Analysis (BIA), Disaster Recovery (DR) planning, testing, documentation, and stakeholder communication.</li></ul>
<p>In this Software Application Administrator role, you will work with a fast-growing and profitable Software-as-a-Service company, operating in the financial services sector. The company has been in business for over a decade, and has a solid base of customers across Canada and the US. You will work in a central location just steps from Skytrain, and near to shopping, restaurants and other amenities. </p><p><br></p><p>In this Software Application Administrator role, you will be part of a team that is responsible for ensuring the smooth operations of the overall software environment. This team is responsible for a wide range of configurations and integrations, based on specific customers needs. You will be part of the team of people that keeps all these systems running reliably. </p><p><br></p><p>This company offers a compelling compensation package, including base salary, annual bonus, and paid vacation. This company also promotes continuous learning, and they offer a budget for training and development. </p><p><br></p><p>One of the attractive factors of this role is the opportunity to gain exposure to the banking and finance industry, in combination with an advanced software solution. In other words, this is a FinTech opportunity. In addition, the people working in this company have a great vision for the future of the company, and they are investing heavily in new research and development. So it is an exciting time to get involved. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>If you're interested in pursuing this role, please apply online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for.</p><p><br></p><p>If there is a suitable match, then I will make an introduction to the client on your behalf, and organize a series of interviews. The hiring process typically takes 1-2 weeks from start-to-finish.</p><p><br></p><p>A bit about myself - my name is Nathan, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities. Whenever possible I prefer to meet face-to-face, and I am always looking to connect with like-minded tech enthusiasts in the Vancouver area</p>
