<p>Our client is looking for a dedicated <strong>Customer Service Representative</strong> to join their team on a contract basis in Edmonton, Alberta. This role supports the delivery of efficient, accurate, and high-quality service to members, applicants, and the public. The ideal candidate is detail-oriented, adaptable, and customer-focused, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to inquiries on membership, registration, and services.</li><li>Escalate complex issues while maintaining ownership of resolution.</li><li>Assist with applications and online systems.</li><li>Review documentation for accuracy and compliance.</li><li>Process renewals and administrative updates.</li><li>Maintain accurate records in internal systems.</li><li>Prepare correspondence and reports.</li><li>Monitor queues and ensure timely responses.</li><li>Identify process improvements to enhance service.</li><li>Participate in team meetings and training.</li></ul>
We are looking for a dedicated and adaptable Customer Service Representative to join our team in Markham, Ontario. In this long-term contract position, you will play a key role in ensuring a seamless experience for customers and distributors within the automotive industry. This opportunity offers a dynamic mix of customer service, remarketing, dealer communication, and collections responsibilities.<br><br>Responsibilities:<br>• Provide exceptional customer service by responding to inquiries via chat support, email correspondence, and website interactions.<br>• Manage and enhance customer experiences while communicating effectively with distributors and dealership representatives.<br>• Handle remarketing tasks, including coordinating rentals for zero-emission vehicles and supporting affordability initiatives.<br>• Collect and process information from dealers accurately and efficiently.<br>• Utilize fleet management technology and mobility platforms to streamline operations.<br>• Collaborate with a small, close-knit team to align with company culture and goals.<br>• Schedule appointments and maintain organized records in Microsoft Excel and Word.<br>• Support data entry and order management processes to ensure accurate documentation.<br>• Adapt to flexible work hours and participate in intensive training during the initial months.<br>• Uphold professionalism and customer-friendly communication throughout all interactions.
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract position with the possibility of becoming permanent, offering an excellent opportunity to contribute to meaningful work while growing your skills. The initial term is three months, with the potential for extension based on performance and business needs.<br><br>Responsibilities:<br>• Draft and manage various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments on claims, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and dispatching Proof of Loss documents to facilitate claim settlements.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to gather initial details for new claims reported after-hours or online.<br>• Respond to inbound calls as needed, ensuring callers are directed to the appropriate department based on their needs.
<p>Our client is seeking a detail-focused <strong>Customer Service Representative/Dispatcher</strong> to join their team on a contract basis in Calgary, Alberta. This role supports logistics operations by coordinating deliveries, maintaining system accuracy, and working with cross-functional teams to ensure smooth operations. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Monitor and support dispatch and order management system (OMS) activity.</li><li>Resolve same-day delivery issues such as delays, missed deliveries, and route changes.</li><li>Coordinate with internal teams to resolve customer and operational issues.</li><li>Prepare and maintain contracts, service agreements, and related documentation.</li><li>Generate and maintain operational reports (billing, renewals, performance metrics).</li><li>Track contract milestones, expirations, and required follow-ups.</li><li>Support onboarding, customer launches, and quarterly business reviews (QBRs).</li></ul>
<p>Robert Half Canada is seeking an experienced Sales Manager on behalf of a leading manufacturing organization. This role provides an opportunity to oversee sales operations, drive business growth, and lead a motivated sales team within a dynamic and collaborative environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and implement sales strategies to achieve revenue targets and expand market presence.</li><li>Lead, mentor, and manage the sales team to ensure high performance, goal achievement, and professional development.</li><li>Build and maintain strong relationships with clients, partners, and industry stakeholders.</li><li>Analyze sales data, conduct market research, and identify opportunities for new business.</li><li>Collaborate with other departments to ensure seamless customer experiences and support organizational objectives.</li><li>Prepare regular sales reports and forecasts for senior leadership.</li></ul><p><br></p>
<p><strong>Client Operations Specialist</strong></p><p><strong>Toronto, ON | Hybrid (4x a week in office)</strong></p><p><strong>Base salary: $70,000-$80,000</strong></p><p><strong>The Opportunity</strong></p><p>Our client, a growing and well-established investment management firm, is seeking a <strong>Client Operations Specialist</strong> to join their team. This role plays a critical part in supporting the full client lifecycle, ensuring seamless execution of account activity, operational accuracy, and regulatory compliance.</p><p>You will act as a key liaison across Client Relations, Portfolio Management, custodians, and internal teams, helping to deliver a high-touch client experience while maintaining strong operational controls.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day client account operations including deposits, withdrawals, transfers, and account updates</li><li>Coordinate incoming/outgoing asset transfers, account closures, and client offboarding processes</li><li>Administer fee structures, including setup, adjustments, and account closing fees</li><li>Set up and maintain recurring payment schedules (e.g., RRIF/LIF distributions)</li><li>Monitor account liquidity and partner with trading teams to support cash requirements</li><li>Maintain accurate client records and distribution lists to support reporting and communications</li><li>Assist in the preparation and delivery of client reporting, including statements and tax documentation</li><li>Support onboarding, KYC/AML updates, and ongoing regulatory documentation requirements</li><li>Liaise with custodians and internal stakeholders to resolve operational inquiries and ensure timely execution</li><li>Identify opportunities to enhance processes, controls, and overall operational efficiency</li></ul>
<p>We are seeking a Senior Accountant with the opportunity to gain hands-on experience across multiple areas of finance, offering visibility into strategy, operations, and decision-making processes.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the monthly accounting cycle, including accounting, analysis, and month-end entries.</li><li>Develop and recommend accounting models for new transactions using accounting principles.</li><li>Collaborate with other departments to ensure compliance with procedures and produce accurate financial information for leadership.</li><li>Analyze and prepare monthly, quarterly, and year-end financial statements and supporting schedules for management reports.</li><li>Prepare ad hoc analyses and reports for senior management and boards or committees as needed.</li><li>Assist in resolving reconciling items in account reconciliations.</li><li>Lead year-end external audit processes and coordinate with actuaries.</li><li>Serve as an expert for general ledger reporting tools and maintain related accounting modules.</li><li>Support finance team members with system issues, user acceptance testing, and financial system development as required.</li><li>Assist with cash management and participate in ad hoc projects or initiatives.</li></ul>
