9 results for Telecommunications Specialist in Port Credit, ON

Compensation & Benefits Specialist

Oakville, ON
onsite
Contract / Temporary
26.00 - 30.00 CAD / Hourly
We are looking for a Bilingual (EN/FR) Compensation & Benefits Specialist to join a national insurance organization in Oakville, Ontario on a Long-term Contract basis. In this role, you will support benefits, retirement, and leave administration for a large employee population while helping ensure accurate records, timely issue resolution, and a strong employee experience. This position is well suited to someone who is organized and confident working with HR systems, vendors, and internal stakeholders in a fast-paced environment. Responsibilities:• Manage day-to-day administration of employee benefits and group retirement programs, including enrolment changes, eligibility updates, and coordination with external providers.• Respond to questions from HR partners and employees regarding benefit and retirement matters, investigating issues thoroughly and providing clear, attentive support.• Review and reconcile data between internal HR platforms and carrier systems to maintain accurate coverage information and employee records.• Assist with annual enrolment activities by preparing employee communications, supporting testing, and contributing French-language materials where required.• Contribute to year-end processes by validating data, supporting taxable benefit reporting, and helping resolve discrepancies.• Maintain benefits and leave procedures by updating documentation and supporting system changes related to plan or coverage adjustments.• Oversee shared benefits inbox activities, ensuring documents are tracked properly and return-to-work information is handled in a timely manner.• Coordinate regular collection of employee premium payments during leave periods and arrange remittances in line with plan rules and provider requirements.• Provide administrative support on more complex leave and disability cases by collecting documentation, coordinating communication, and keeping case files organized.• Monitor adherence to federal and provincial leave requirements across supported regions and escalate sensitive or complex matters when needed.
2026-05-22T16:53:43Z

IT Support Engineer

Etobicoke, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
This role would require 5-days in office and our client is based in Etobicoke. We are looking for an IT Support Engineer to provide dependable technical assistance to employees in Etobicoke, Ontario. This role is suited to someone who enjoys solving a wide range of desktop and user support issues, delivering responsive service both on-site and remotely, and helping staff stay productive with minimal disruption. The successful candidate will combine strong troubleshooting ability with a detail-oriented, customer-focused approach in a fast-moving environment. Responsibilities:• Deliver front-line technical support to end users through in-person and remote channels, resolving day-to-day IT issues efficiently.• Investigate and fix problems affecting computers, applications, connectivity, and workplace technology using a practical, hands-on approach.• Set up, configure, and roll out laptops and mobile devices to support new and existing employees.• Maintain user productivity by supporting Microsoft 365 applications, including Outlook, Teams, Excel, and Word.• Provide assistance with office printing and local network-connected devices, ensuring reliable operation across the workplace.• Monitor, update, and manage endpoints through tools such as Microsoft Intune and ManageEngine.• Record, prioritize, and close support requests in Jira while keeping accurate documentation of actions taken.• Support employee onboarding and offboarding by preparing equipment, managing access, and coordinating required technical tasks.• Assist with foundational infrastructure support, including connectivity checks, workstation troubleshooting, and Wi-Fi-related issue resolution.• Follow up with users after service delivery to confirm issues have been fully addressed and expectations have been met.
2026-04-30T15:33:46Z

Office Manager

Mississauga, ON
onsite
Permanent
80000.00 - 100000.00 CAD / Yearly
Our client is a specialized software company with over 25 years of experience delivering industry-leading solutions to safeguard mission-critical systems. Their expertise spans across sectors such as banking, healthcare, and telecommunications.We are looking for an organized, proactive, and detail-oriented Office Manager to join their growing team in Mississauga.In this key role, you’ll oversee day-to-day operational functions with , and general business operations. You will work closely with leadership, clients, and technical teams to ensure smooth and compliant business operations. Key Responsibilities:<ul><li>Directly oversee and coordinate daily administrative operations to optimize workflows and productivity</li><li>Develop and maintain office systems, including inventory management, technology functionality, and HR practices</li><li>Identify areas for improvement in policies and procedures, creating new guidelines to ensure consistent office practices</li><li>Facilitate communication across teams, creating a collaborative and well-organized workplace.</li><li>Assist in onboarding new employees, arranging training sessions, and organizing team-building events.</li><li>Promote and enforce office policies while fostering a welcoming and inclusive work environment.</li><li>Address operational challenges, including facility-related issues, and liaise with building management when necessary.</li><li>Coordinate with external partners, distributors, and international clients as needed</li></ul>
2026-05-15T07:04:00Z

IT Manager

Toronto, ON
onsite
Permanent
100000.00 - 120000.00 CAD / Yearly
This job posting is for a current vacancy with our client. We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment. A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards. This is an excellent opportunity for a hands-on leader who thrives in fast-paced, high-performance environments and is passionate about delivering exceptional service. In this role, you will lead a Service Desk team, overseeing daily operations while driving performance, engagement, and service excellence. Strong people management experience is essential, as you will be responsible for coaching, mentoring, performance management, and building a high-performing, client-focused team. In this role, you will: <ul><li>Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</li><li>Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</li><li>Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</li><li>Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</li><li>Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</li><li>Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</li><li>Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</li></ul>
2026-05-22T18:04:09Z

Network Consultant

Vaughan, ON
onsite
Contract / Temporary
60.00 - 90.00 CAD / Hourly
We are looking for an experienced Network Consultant to support a construction and contractor-focused organization in Vaughan, Ontario. This contract position begins with an initial four-month term and may continue beyond that period, offering the opportunity to contribute to ongoing network initiatives in a dynamic, expanding environment. The successful candidate will take a hands-on approach to network delivery, working closely with internal technical teams to strengthen infrastructure performance, resolve complex issues, and support multi-vendor network operations. Responsibilities:• Develop and recommend network architectures that align with operational needs across a range of vendor technologies.• Evaluate existing environments and help connect site or client networks into the broader enterprise infrastructure.• Install, configure, and roll out network hardware and related components to support business operations.• Investigate connectivity and performance issues, identify root causes, and restore stable network service efficiently.• Work with equipment manufacturers and external support teams during escalations to resolve technical challenges.• Partner with network staff and project teams to deliver infrastructure upgrades, enhancements, and day-to-day operational support.• Provide practical technical guidance and dependable execution in a collaborative team setting.• Travel occasionally for short-term assignments, including visits of up to two weeks when required.
2026-04-22T13:13:48Z

Help Desk Analyst II

Toronto, ON
onsite
Contract / Temporary
20.00 - 23.00 CAD / Hourly
We are looking for an experienced Help Desk Analyst II to support a busy healthcare environment in Toronto, Ontario. This Long-term Contract opportunity is well suited to a technically strong, detail-oriented candidate who communicates clearly, delivers responsive end-user support, and adapts to changing operational needs. The successful candidate will provide hands-on assistance across multiple sites, helping staff maintain reliable access to devices, systems, and workplace technology. Responsibilities: • Provide second-level technical support for hardware, software, and access-related issues affecting end users in a healthcare setting. • Deliver deskside and service desk assistance for Windows-based workstations, mobile devices, and peripheral equipment, ensuring timely issue resolution. • Support the rollout of Windows 11 devices, including workstation setup, user data backup, profile transfer, and deployment coordination. • Travel between Toronto-area hospital and satellite locations to install, replace, and troubleshoot PCs and related equipment. • Use Active Directory and Microsoft tools to manage user accounts, permissions, and common desktop support requests. • Troubleshoot issues involving Mac computers, Citrix environments, Cisco-connected devices, and standard office technology. • Document incidents, resolutions, and deployment activities accurately while maintaining strong service standards and communication with users. • Work a regular Monday to Friday schedule with flexibility for occasional overtime or adjusted start times when operational needs require it.
2026-05-21T14:33:45Z

Network Administrator

North York, ON
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
We are looking for a Network Administrator to support and maintain reliable network operations in North York, Ontario. This role focuses on ensuring secure connectivity across enterprise environments, resolving performance issues, and helping keep network infrastructure stable and well documented. The successful candidate will work with routing, firewalls, and wide area connectivity while contributing to controlled network changes and ongoing operational improvements. Responsibilities:• Administer and support enterprise network infrastructure, including routing, switching, firewall technologies, and wide area connectivity.• Investigate and resolve complex network outages, latency concerns, and connectivity problems to maintain dependable service.• Implement network modifications in production environments by following established change management practices and minimizing operational risk.• Monitor network performance and apply traffic prioritization and bandwidth management techniques to improve availability and efficiency.• Maintain accurate technical records, diagrams, and operational documentation to support supportability and knowledge sharing.• Collaborate with internal teams to address incidents, service requests, and recurring infrastructure issues in a timely manner.• Support cloud-delivered networking and security platforms, including firewall and software-defined wide area solutions where applicable.• Contribute to network security operations by assisting with access controls, traffic inspection, and protective measures across the environment.
2026-04-22T20:59:01Z

Help Desk/Desktop Support Analyst

Toronto, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
Robert Half is supporting the search for a Help Desk / Desktop Support Analyst on behalf of a confidential organization. This opportunity is ideal for a technology professional who enjoys providing hands-on technical support, troubleshooting end-user issues, and helping maintain a reliable and efficient IT environment.The Help Desk / Desktop Support Analyst will be responsible for delivering day-to-day technical assistance to employees, resolving hardware and software issues, and supporting workplace technology across the organization. Key Responsibilities<ul><li>Provide first-line and second-line technical support for desktops, laptops, mobile devices, printers, and related hardware</li><li>Respond to and resolve help desk tickets in a timely and professional manner</li><li>Troubleshoot issues related to operating systems, standard business applications, user accounts, and access permissions</li><li>Set up, configure, deploy, and maintain end-user devices and peripherals</li><li>Support onboarding and offboarding activities, including account setup, equipment provisioning, and system access</li><li>Assist with troubleshooting network connectivity, remote access, and VPN-related issues</li><li>Maintain accurate documentation of technical issues, resolutions, inventory, and support procedures</li><li>Escalate complex issues when needed and collaborate with other IT team members to ensure timely resolution</li><li>Contribute to continuous improvement of support processes and user experience</li><li>Provide clear and approachable communication to users with varying levels of technical knowledge</li></ul>
2026-05-14T17:29:03Z

Technical Support Specialist

Oakville, ON
onsite
Permanent
50000.00 - 65000.00 CAD / Yearly
This job posting is for a current vacancy with our client. Are you someone who enjoys troubleshooting, helping users, and working hands-on with technology that keeps retail businesses running? This could be a great next step for you. We’re working with a growing organization that supports a custom Point-of-Sale (POS) platform used across multiple retail locations. Key Responsibilities · Manage and prioritize incoming support tickets using a ticketing platform (Freshdesk experience is an asset).· Troubleshoot and resolve POS software and hardware issues in a timely manner.· Maintain clear, accurate documentation of issues, resolutions, and user interactions.· Create and maintain user training materials, including documentation and short instructional videos.· Train end users on POS functionality, workflows, and best practices.· Participate in onsite POS implementations and system rollouts when required.· Provide hands-on support during installations and go-live periods.
2026-05-12T20:58:42Z