<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
<p>Our client one hour East of Ottawa is seeking an In-Direct Tax Manager. Reporting to the Controller - Commercial, the Manager, Tax and Compliance will provide support to ensure accurate and timely tax compliance reporting for MacEwen Petroleum and related companies.</p><p><br></p><p><strong>Very good opportunity to grow in to Tax Manager. This is a fully on site role.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Preparing returns and analysis, and documentation for all direct and indirect taxes for the group of companies.</p><p>-Partnering with business departments to define measure, analyze, and improve controls, reports, and tax-related processes.</p><p>-Tax accounts for financial reporting purposes to ensure activity and balances are reconciled and appropriately reflect the Company’s tax position and status.</p><p>-Proactively and effectively supporting the management of tax audits and assessments by performing technical analysis and gathering documentation in support of the audit process.</p><p>-Maintaining and monitoring a tax compliance calendar to ensure all returns are filed in a timely manner.</p><p>-Ensuring that all necessary tax licenses are up to date.</p><p>-Gathering and preparing necessary documents and liaising with external service providers to prepare all corporate tax and information returns.</p><p>-Consistently monitoring and evaluating the internal processes and guidelines to ensure efficiency and providing recommendations on optimizing and automating the tax function while minimizing tax risks.</p><p>-Assisting with any tax matters associated with enterprise initiatives, business transactions and tax projects.</p><p>-Ensuring that procedural documentation is up-to-date and easily followed.</p><p>-Preparing estimates and monitor tax payments/refunds to assist the Treasury Group with short and long-term cash tax forecasts.</p><p>-Participating in special projects/performing technical research as assigned by management.</p><p>-Staying up to date on developments in Canadian tax law that impact the company.</p><p>-Creation of internal audit queries that will ensure all customers are setup accordingly.</p><p>-Other related duties as required or assigned.</p>
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
