<p>Robert Half is partnering with a retail-focused client to hire a detail-oriented Buyer. This role is ideal for someone with an analytical mindset, a keen interest in retail trends, and outstanding organizational skills, all dedicated to maximizing merchandise performance and elevating the customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze sales metrics—such as sell-through rates, top sellers, inventory levels, and overall sales trends—across assigned business areas.</li><li>Identify underperforming inventory and recommend actionable solutions to address sales gaps.</li><li>Drive business growth by replenishing best-selling items and expediting shipments for high-demand products.</li><li>Track and report on season-to-date inventory trends to guide future planning initiatives.</li><li>Conduct regular store visits and collaborate with store managers to gain insights into customer preferences, shopping behavior, and areas for improvement.</li><li>Research current market trends to source and recommend compelling merchandise that appeals to customers.</li><li>Prepare vendor meetings with robust data analysis, thorough trend research, and clear delivery strategies.</li><li>Work closely with vendors and retail teams to deliver product knowledge sessions and related programs.</li><li>Manage inventory processes, including transfers, consolidations, and facilitating return-to-vendor activities.</li><li>Ensure merchandise quality by evaluating product design, materials, and durability to mitigate potential issues.</li></ul><p><br></p>
<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
We are looking for an experienced Outside Sales Representative to join our team in Toronto, Ontario. This dynamic role combines business development and operational responsibilities, offering an exciting opportunity for professionals eager to contribute to commercial growth and administrative excellence. If you have a strong background in sales and a passion for driving results, we encourage you to apply.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities for chemical products and materials.<br>• Conduct thorough market research and analyze competitors to support strategic sales planning.<br>• Build and maintain strong client relationships through meetings, proposals, and contract negotiations.<br>• Track sales performance, product demand, and market trends to inform business strategies.<br>• Collaborate with internal teams to enhance product offerings and pricing models.<br>• Manage customer orders, including processing contracts, invoicing, and maintaining accurate documentation.<br>• Coordinate shipment logistics, customs clearance, and communication with relevant parties.<br>• Oversee payables, receivables, and credit applications to ensure timely collections and address overdue accounts.<br>• Prepare detailed reports on sales performance, inventory levels, and operational metrics for management.<br>• Ensure compliance with company policies and external regulations while providing administrative support to the sales team.
We are looking for an experienced Project Coordinator to join our team in Whitby, Ontario. In this long-term contract position, you will play a pivotal role in managing project timelines, documentation, and stakeholder communications to ensure the success of both new and ongoing initiatives. This opportunity combines technical coordination with strategic planning, contributing to impactful projects in the non-profit sector.<br><br>Responsibilities:<br>• Coordinate project schedules and deliverables by working closely with Business Analysts and technical teams.<br>• Organize and facilitate meetings with stakeholders across various departments to ensure alignment.<br>• Monitor and track progress on initiatives, including multi-year projects, ensuring deadlines and objectives are met.<br>• Maintain and update project documentation, ensuring resources are allocated effectively.<br>• Support budget management processes, ensuring financial timelines are adhered to within the cybersecurity scope.<br>• Utilize tools such as Atlassian Jira and Microsoft Office Suite to manage reporting and project updates.<br>• Assist in planning and organizing key project milestones and deliverables.<br>• Collaborate with team members to enhance communication and streamline workflows.<br>• Provide input on quality assurance and ensure compliance with project standards.<br>• Contribute to the overall success of projects by identifying challenges and offering solutions.
<p>Attorney / Lawyer (Employment Law & Litigation)</p><p>About the Opportunity: Join a dynamic general litigation boutique firm known for its open-door culture and collaborative team environment. Our practice covers a broad spectrum of legal areas, with particular emphasis on civil litigation, labor and employment law, human rights, Aboriginal law, and corporate governance. We represent a variety of clients, including indigenous police service boards and other employers, handling a range of complex legal matters.</p><p>Key Responsibilities:</p><ul><li>Advise and represent employer clients, including police service boards and other organizations, focusing on employment law issues such as grievances, complaints, termination, severance packages, and WSIB/back-to-work matters.</li><li>Participate in collective bargaining, handle human rights complaints, and lead or support workplace investigations.</li><li>Manage disclosure reviews, attend and prepare for board meetings and examinations, and handle related litigation matters.</li><li>Support indigenous police service boards with labor, employment, and governance issues.</li><li>Carry additional civil and administrative law files as required.</li></ul><p><br></p>
<p>Robert Half is partnering with an industry-leading client to identify a dynamic and visionary Director of Project Management. This leader will play a key strategic role in establishing and overseeing an enterprise Project Management Center of Excellence, reporting directly to the SVP, IT.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the SVP, IT in establishing a robust center of excellence (CoE) for enterprise project management across the organization.</li><li>Define and implement project management standards, including developing criteria for certifications, success metrics, methodologies, and toolsets.</li><li>Create and lead a Project Management CoE that upskills project management practitioners and actively shares industry best practices.</li><li>Oversee compliance with enterprise project management policies and standards.</li><li>Manage project prioritization requests from business units to determine staffing, training, tools, and software needs to support company objectives.</li><li>Provide relevant data and analyses for executive leaders to evaluate which project proposals offer the highest strategic value and alignment.</li><li>Work closely with executives to define and communicate project priorities, implementation schedules, risks, and opportunities.</li><li>Drive investment decisions in tools, processes, and workforce required for optimal project portfolio management, risk reviews, document controls, and training.</li><li>Set and review annual performance targets for team members, ensuring individuals and teams meet key objectives.</li><li>Delegate work to a team of Project Managers, Program Managers, and Business Analysts, while defining clear team roles and operating models.</li><li>Mentor and line-manage project teams, actively supporting career growth and skills development.</li></ul><p><br></p><p><br></p>
<p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in Toronto, Ontario. In this role, you will provide essential support to our accounting team and assist with administrative tasks to ensure smooth operations. This position requires working onsite every Tuesday, Wednesday, and Thursday.<br><br>Responsibilities:<br>• Assist the accounting team with day-to-day operations, including filing and maintaining organized records.<br>• Perform data entry tasks with accuracy and efficiency.<br>• Process bank deposits and manage payable intake.<br>• Reconcile project accounts and ensure financial accuracy.<br>• Handle docket requests and prepare necessary documentation.<br>• Print payables, estimates, and other accounting-related materials.<br>• Support invoice processing and billing activities.<br>• Address miscellaneous and ad-hoc requests as needed.
We are looking for an experienced Trust Accountant to join our team in Toronto, Ontario. This long-term position offers the opportunity to work in a dynamic legal environment, supporting trust accounting processes for both corporate and real estate transactions. If you thrive in fast-paced settings and have a strong background in law firm trust accounting, we encourage you to apply.<br><br>Responsibilities:<br>• Handle trust accounting tasks related to corporate and real estate transactions with precision and compliance.<br>• Manage trust funds by overseeing receipt, investment, transfers, and wire authorizations within the firm.<br>• Independently process financial transactions while ensuring adherence to trust accounting standards.<br>• Collaborate closely with internal teams, including legal assistants and administrative staff, to ensure smooth operations.<br>• Utilize Adderant software for tracking and recording trust accounting transactions accurately.<br>• Maintain compliance with legal and financial regulations governing trust fund management.<br>• Support the department during high-volume periods, ensuring timely and efficient processing.<br>• Contribute to maintaining the integrity and accuracy of trust accounts throughout the assignment.<br>• Adapt quickly to workload changes and project-based assignments while maintaining high performance.
<p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>● Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>● Responsible for weekly and monthly information creation for stores and store operations team</p><p>● Managing Company wide tasks, following through until completions cross-functionally</p><p>● Flexibly adopt the information depending on the business needs</p><p>● Develop the routine communication cross-functionally to achieve the goals.</p><p>● Manage and ensuring customer facing store information, most up to date</p><p>● Acquire the data analyses skills and reflect to the information and communication for the future</p><p>● Review business reports to identify future focus points</p><p>● Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
<p><strong>Job Description: Head of Procurement Strategic and Operational Procurement</strong></p><p>As the Head of Procurement, you will oversee the full range of procurement functions—both strategic and operational—within a manufacturing environment in the energy sector. In this pivotal role, you will design and implement procurement strategies that balance cost efficiency, supply chain reliability, and supplier performance, while supporting goals related to innovation and sustainability. You will work at the intersection of manufacturing operations, supply chain dynamics, and energy sector trends, driving change and fostering collaborative partnerships in a fast-paced environment.</p><p>Your leadership will extend across tactical initiatives that ensure supplier performance, inventory optimization, and operational excellence, while also spearheading the strategic direction of procurement activities, guiding global sourcing decisions, and building supplier partnerships. A proactive mindset and attention to detail will be crucial in resolving supply issues before they disrupt production. Your role will ensure compliance, on-time delivery, and alignment with internal protocols and external regulations.</p><p><strong>Your Main Tasks and Responsibilities:</strong></p><ul><li>Develop and execute long-term procurement strategies aligned with corporate goals, market trends, and risk management practices.</li><li>Lead and manage strategic sourcing activities to drive cost optimization, innovation, and operational reliability across direct and indirect procurement categories.</li><li>Execute supplier segmentation, category planning, and contract lifecycle strategies to maximize partnerships and supplier performance.</li><li>Negotiate and secure high-value contracts and build long-term supplier relationships to support business growth and ensure sustainability initiatives.</li><li>Collaborate closely with Engineering, R& D, and Finance teams to enable early supplier involvement and optimize design-to-cost strategies.</li><li>Ensure timely acquisition of raw materials, components, consumables, and indirect goods and services to support production targets.</li><li>Optimize inventory levels to balance financial costs with production reliability.</li><li>Partner with production planning, logistics, and warehouse teams to streamline material flow and delivery processes.</li><li>Monitor supplier performance metrics (OTD, quality, responsiveness) and implement corrective actions to drive continuous improvement.</li><li>Ensure compliance with procurement policies, risk assessments, and internal/external audits.</li><li>Develop and report procurement KPIs, create dashboards, and align activities with company governance standards.</li></ul><p><strong>Leadership and Industry Knowledge:</strong></p><p>Lead, mentor, and develop procurement teams—including operational buyers and procurement specialists—fostering excellence in manufacturing and supplier performance.</p><p>Build a team of strategic buyers focused on innovation, agility, and creating meaningful partnerships.</p><p>Provide ongoing training, coaching, and performance feedback to improve team effectiveness and alignment with organizational goals.</p><p>Promote a culture of lean thinking, continuous improvement, and operational excellence within procurement operations.</p>
<p>We are looking for an experienced and success-driven HR Business Partner to join a team on a long-term contract basis in Etobicoke, Ontario. In this role, you will provide comprehensive human resources support to our manufacturing operations, working closely with plant managers and supervisors to address talent needs and enhance employee engagement. You will play a key role in fostering a positive workplace environment, driving HR initiatives, and ensuring the seamless management of the employee lifecycle.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with plant managers and supervisors to understand organizational needs and implement tailored HR solutions.</p><p>• Provide guidance and support for performance management discussions and employee engagement initiatives.</p><p>• Oversee the onboarding process and ensure new hires have a smooth transition into the organization.</p><p>• Manage employee relations issues, conducting thorough investigations and recommending effective resolutions.</p><p>• Develop and maintain HR metrics and reports to identify trends and address gaps impacting business operations.</p><p>• Work alongside payroll, benefits, and health and safety teams to ensure efficient handling of employee leave and workplace incidents.</p><p>• Lead or support various HR projects, including policy updates and compliance training.</p><p>• Foster employee development through engagement programs and career growth opportunities.</p><p>• Identify areas for improvement within HR processes and collaborate with colleagues to increase efficiency.</p>
<p>Are you a creative, results-driven marketer passionate about delivering memorable campaigns and building influential partnerships? Our client—a fast-growing, entrepreneurial brand in the retail and consumer space—is seeking a dynamic <strong>Marketing Manager</strong> to elevate their brand presence, drive community engagement, and accelerate business growth.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Thrive in an entrepreneurial and collaborative environment with a supportive, drama-free culture.</li><li>Work alongside talented international teams across Belgium, Hong Kong, Brazil, India, and more.</li><li>Enjoy employee discounts on premium products and beverages.</li><li>Unlock career growth opportunities within a globally recognized brand.</li></ul><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Multi-Channel Marketing Leadership</strong></p><ul><li>Strategize and execute integrated marketing campaigns across digital, influencer, PR, and retail platforms.</li><li>Drive brand engagement by planning in-store events and high-impact activations, especially at the flagship Espro Coffee Bar.</li><li>Collaborate with creative agencies to ensure campaigns are innovative, on-brand, and results-focused.</li></ul><p><strong>Influencer & Social Media Partnerships</strong></p><ul><li>Cultivate and manage relationships with Toronto’s top influencers and creators.</li><li>Oversee original content production for TikTok, Instagram, YouTube, and emerging platforms.</li><li>Ensure all content initiatives are connected to clear KPIs—including sales, engagement, and audience growth.</li></ul><p><strong>Public Relations & Earned Media</strong></p><ul><li>Lead external PR agency relationships and build awareness via proactive media outreach.</li><li>Secure earned coverage in lifestyle, food & beverage, and design publications.</li><li>Integrate PR outcomes with overall marketing dashboards and report on impact.</li></ul><p><strong>Community Management & Content Creation</strong></p><ul><li>Oversee the brand’s social media profiles—driving follower growth, fostering community engagement, and maintaining a vibrant brand voice.</li><li>Guide content creation with agencies and freelancers, ensuring quality and consistency.</li><li>Monitor feedback, engage with the audience, and track performance metrics.</li></ul><p><strong>Performance Reporting & Analytics</strong></p><ul><li>Deliver clear, actionable weekly and monthly reports on campaign performance and ROI.</li><li>Monitor KPIs across all channels to inform marketing strategy and continuous improvement.</li></ul><p><br></p>
<p>Robert Half is currently partnering with a leading organization in search of a Senior Manager, Procurement. This is a dynamic role, responsible for managing the procurement process to ensure the efficient and effective sourcing of goods and services that support the organization’s mission. The Senior Manager will work cross-functionally, lead contract negotiations, oversee compliance with corporate policies, and drive best practices in procurement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Strategic Procurement Leadership:</strong> Lead the development and execution of competitive procurement processes, including the preparation of RFPs, RFQs, RFSOs, and RFIs for the entire organization.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with client departments and stakeholders to understand procurement needs, provide guidance on best practices, and facilitate seamless cross-functional communication.</li><li><strong>Contract & Vendor Management:</strong> Negotiate contracts and manage relationships with suppliers. Review parameters of service level agreements and contracts. Conduct vendor presentations and coordinate legal, risk, and technical reviews.</li><li><strong>Compliance & Process Management:</strong> Oversee the corporate procurement system, maintain accurate records, and monitor awards to ensure full compliance with policies, procedures, and best practices.</li><li><strong>Training & Support:</strong> Provide training and support to staff, ensuring consistent understanding and application of procurement policies and procedures.</li><li><strong>Reporting & Data Management:</strong> Manage the contract database and prepare monthly compliance reports and dashboards. Draft contracts using standard templates for execution.</li><li><strong>Continuous Improvement:</strong> Lead initiatives related to process improvement, automation, and support departments throughout the procurement cycle.</li></ul><p><strong>Key Process Indicators & Results Areas:</strong></p><ul><li>Management and execution of bid and tender documentation</li><li>Preparation and review of RFPs</li><li>Monitoring compliance with procurement processes, including policy and procedure adherence</li></ul><p><br></p><p><br></p>
<p>We are seeking an experienced Information Security Engineer, who is interested in being a technical mentor to a small team. This role is also critical in ensuring the security and integrity of systems, networks, and data. You will be responsible for implementing and maintaining security policies, monitoring threats, and promoting best practices across this organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Develop, implement, and maintain security policies, standards, and controls.</li><li>Monitor, detect, and respond to security threats, vulnerabilities, and incidents.</li><li>Conduct risk assessments and periodic security audits.</li><li>Manage and optimize security tools such as SIEM, IDS/IPS, and DLP solutions.</li><li>Investigate security breaches and provide remediation strategies.</li><li>Ensure compliance with regulatory frameworks (e.g., PCI, PII, CASL).</li><li>Stay current with emerging threats and industry standards.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>Our client, a leading CPG organization experiencing strong growth, is seeking a <strong>Senior Financial Analyst </strong>to support their Commercial Finance team. This is an ideal opportunity for a strategic, business-minded finance professional who thrives in a fast-paced, consumer-driven environment and enjoys partnering with Sales, Marketing, and cross-functional leadership to drive performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Partner with Sales, Marketing, Supply Chain, and Category teams to provide financial insight and decision support.</li><li>Lead analysis on pricing, promotions, trade spend, and customer profitability.</li><li>Support annual operating plans, monthly forecasts, and long-range planning for commercial channels.</li><li>Translate business drivers into financial outcomes, highlighting risks, opportunities, and actionable recommendations.</li><li>Prepare monthly management reporting packages, variance analysis, and KPI dashboards.</li><li>Evaluate product and channel performance, including volume, revenue, gross margin, and trade investment impacts.</li><li>Develop tools, models, and analytics to support commercial strategy and performance improvement.</li><li>Enhance forecasting accuracy through data-driven insights and scenario modeling.</li><li>Analyze trade investment effectiveness and ROI to support optimized spend allocation.</li><li>Support Sales Finance with customer-level P& Ls and post-promotion evaluations.</li><li>Collaborate on pricing strategies and promotional planning cycles.</li><li>Build strong relationships with internal stakeholders to support commercial decision-making.</li><li>Drive continuous improvement of financial processes, reporting, and systems.</li><li>Support automation, dashboarding, and data integrity initiatives within finance.</li></ul>
<p>This is a contract position with potential to go permanent for the right candidate. We are looking for an experienced Accounting Manager to join our team in Toronto, Ontario. This is a long-term contract position where you will play a pivotal role in managing internal controls, ensuring compliance, and supporting financial operations. The role will evolve over time, providing an opportunity to contribute to both interim and long-term accounting functions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of internal control processes to ensure compliance with corporate policies and audit requirements.</p><p>• Collaborate with external auditors by providing timely and accurate documentation for year-end audits.</p><p>• Conduct risk assessments and ensure critical financial controls are effectively designed and implemented.</p><p>• Support month-end and quarter-end closing activities, ensuring financial accuracy and timeliness.</p><p>• Identify and implement process improvements to enhance operational efficiency and control measures.</p><p>• Oversee general ledger activities, including reconciliations, journal entries, and financial reporting.</p><p>• Drive standardization and improvements across accounting processes to ensure consistency and efficiency.</p><p>• Provide financial insights and analysis to leadership, supporting decision-making and strategic initiatives.</p><p>• Contribute to systems enhancements and efficiency projects as part of the accounting department's evolution.</p>
<p><strong>Role Overview:</strong> The Compliance Analyst works closely with the Chief Compliance Officer to implement compliance programs, ensuring adherence to regulations, policies, and relevant legislation. This individual performs hands-on reviews and supports both internal and external compliance processes for a dynamic organization in the Canadian Portfolio Manager sector.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review incoming client documentation for regulatory compliance.</li><li>Conduct compliance reviews of marketing material and online content.</li><li>Maintain evidence for compliance calendar obligations and manage operational policies/procedures.</li><li>Track and store compliance-related employee documents, including personal trading and acknowledgements.</li><li>Monitor monthly Anti-Money Laundering (AML) and Anti-Terrorism client reviews.</li><li>Work with IT on annual cybersecurity assessments and assist in creating training materials.</li><li>Oversee fund accounting/trust accounting for pooled funds.</li><li>Support response to regulatory reviews (OSC, FINTRAC) and external audits.</li><li>Manage third-party due diligence requests and assist across other compliance functions as needed.</li></ul>
We are looking for an experienced Vendor Management Specialist to join our team in Markham, Ontario. In this role, you will oversee and optimize our vendor relationships, ensuring compliance with our Vendor Management Framework while supporting contract owners throughout the vendor lifecycle. You will play a pivotal role in developing processes, maintaining vendor records, and fostering efficient procurement practices to drive organizational success.<br><br>Responsibilities:<br>• Ensure compliance with the organization's Vendor Management Framework throughout all vendor-related activities.<br>• Provide guidance and support to contract owners during the vendor lifecycle, including procurement, due diligence, contract management, and performance monitoring.<br>• Develop and enhance tools, processes, and systems to streamline vendor management activities.<br>• Maintain and update the vendor register and inventory, ensuring data accuracy and accessibility.<br>• Assist contract owners in evaluating vendor risks and implementing appropriate mitigation strategies.<br>• Facilitate training sessions to improve understanding and application of the Vendor Management Framework.<br>• Generate insights and performance reports to optimize vendor spending and decision-making processes.<br>• Oversee timely contract renewals to ensure uninterrupted service delivery.<br>• Collaborate with business units and subject matter experts to address non-compliance or contract breaches.<br>• Update contract records to reflect vendor offboarding and contract terminations.
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for a dedicated Bilingual Customer Service team member to join our team in Markham, Ontario. In this role, you will provide exceptional support to customers and sales representatives, ensuring that inquiries and orders are handled effectively in both English and French. This is a long-term contract position offering a dynamic opportunity to work in a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Deliver attentive and empathetic customer service to both customers and sales representatives.<br>• Accurately process orders, manage accounts, and address customer inquiries with efficiency.<br>• Monitor and manage multiple email inboxes to ensure timely action on requests and orders.<br>• Assist new customers and guide them through the online ordering portal to ensure a seamless experience.<br>• Record, document, and resolve customer and sales interactions, escalating issues to appropriate departments when necessary.<br>• Oversee daily sales orders and transactions, ensuring all activities are completed accurately and on time.<br>• Identify opportunities for upselling or cross-selling products and services during customer interactions.<br>• Collaborate with cross-functional teams to enhance processes and complete tasks efficiently.<br>• Adhere to company policies, customer service standards, and quality assurance guidelines.<br>• Proactively suggest improvements to workflows and present ideas to leadership for consideration.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Markham, Ontario. In this long-term contract role, you will play a key part in delivering exceptional support to customers and sales representatives while ensuring adherence to high service standards. This position offers a hybrid work arrangement, allowing you to engage in both in-office and remote work settings.<br><br>Responsibilities:<br>• Provide attentive and empathetic customer support while maintaining a positive attitude in all interactions.<br>• Manage customer accounts and orders, ensuring accurate processing, issue resolution, and timely follow-ups.<br>• Monitor and maintain email inboxes, addressing customer and sales inquiries promptly and effectively.<br>• Support new customers and assist with the use of online ordering portals, ensuring a seamless experience.<br>• Document and resolve customer, sales, and patient interactions, escalating issues to appropriate departments when necessary.<br>• Track daily sales transactions to ensure all orders are completed in a timely and accurate manner.<br>• Identify opportunities to upsell or cross-sell products and services during customer engagements.<br>• Propose process improvements to enhance efficiency and present suggestions to the leadership team.<br>• Collaborate with cross-functional teams to ensure tasks are completed and customers receive comprehensive support.<br>• Adhere to established customer service standards, policies, and procedures while contributing to a culture of excellence.
