We are looking for an experienced Accounting Clerk to join our team on a contract basis in Toronto, Ontario. In this role, you will handle key financial tasks such as accounts payable, accounts receivable, and reconciliations, ensuring accuracy and efficiency in our processes. If you thrive in a detail-oriented environment and have strong expertise in accounting systems and procedures, we encourage you to apply.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring timely and accurate transactions.<br>• Perform bank reconciliations and credit card payment reconciliations to maintain financial accuracy.<br>• Prepare and process invoices, ensuring proper documentation and approvals.<br>• Assist with month-end close activities, including general ledger entries and reporting.<br>• Support the annual audit process by organizing financial records and providing necessary documentation.<br>• Utilize QuickBooks Online to track and manage financial data efficiently.<br>• Maintain and update records in Bamboo HR as part of financial documentation processes.<br>• Contribute to the preparation of financial reports and assist in data entry tasks as required.<br>• Ensure compliance with company policies and accounting standards in all transactions.<br>• Collaborate with team members to identify and implement process improvements.
<p>We are looking for an experienced <strong>Senior Manager Property Accounting</strong> to join our client's company - real estate investment firm - in Mississauga, Ontario, for a 2 months contract position. In this role, you will oversee property accounting operations for commercial properties and work closely with the team to ensure financial accuracy and compliance. This position requires exceptional communication skills and the ability to implement process improvements effectively.</p><p><br></p><p>This is an on-site opportunity, however client is flexible. Location: Mississauga, ON.</p><p>Starting with 2 months contract.</p><p><br></p><p>Responsibilities:</p><p>• Manage property accounting functions for commercial properties, ensuring accuracy and compliance with financial regulations.</p><p>• Utilize Yardi software to oversee property management accounting processes, specifically month-end close.</p><p>• Perform detailed reviews of accounts payable and receivable transactions.</p><p>• Handle recovery calculations and ensure proper reconciliation processes are followed.</p><p>• Implement and drive process improvements to enhance operational efficiency.</p><p>• Collaborate with internal teams to resolve challenges and maintain effective communication.</p><p>• Provide financial reporting and analysis to support decision-making.</p><p>• Ensure adherence to company policies and procedures in all accounting tasks.</p><p>• Work onsite for five days a week to maintain close coordination with the team.</p>
<p>We are looking for a dedicated Manager of Accounting Services to oversee and enhance the financial operations of our organization. This role requires a meticulous leader with expertise in assurance engagements. Based in Toronto, this public practice position offers the opportunity to drive efficiency and ensure compliance with financial procedures.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of compilation, review, and limited scope audit engagements, including those of a complex nature. </p><p>• Supervise the preparation and review of financial statements in accordance with applicable accounting standards (ASPE/GAAP). </p><p>• Monitor engagement risk, quality, timelines, and budgets across all assurance assignments. </p><p>• Manage a diverse client portfolio of owner-managed businesses, understanding their operations, risks, and strategic goals. </p><p>• Maintain strong client relationships by delivering responsive service and practical advisory support across tax, budgeting, forecasting, and financial reporting. </p><p>• Contribute to firm-wide operational and strategic planning, identifying opportunities to improve workflow, client engagement, and internal systems. </p><p>• Support the business development process by participating in proposal preparation and identifying growth opportunities within existing client relationships. </p><p>• Lead and manage a team of up to five team members. </p>
We are looking for an experienced Accounting Clerk to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a pivotal part in managing accounts payable and receivable processes, ensuring timely payroll operations, and maintaining accurate financial records. This position offers an excellent opportunity for professionals who thrive in a fast-paced, detail-oriented environment.<br><br>Responsibilities:<br>• Process vendor payments by verifying invoice codes and scheduling timely disbursements.<br>• Maintain positive customer relationships by managing account balance collections and addressing inquiries.<br>• Ensure compliance with established accounts payable (AP) and accounts receivable (AR) workflows.<br>• Handle payroll functions, including preparing ROEs, T4s, and other payroll-related documentation.<br>• Accurately process vendor invoices through the company’s approval systems and perform account coding.<br>• Input financial data into Microsoft Dynamics GP, ensuring accuracy of pricing and sales tax calculations.<br>• Reconcile vendor and customer accounts, ensuring all discrepancies are identified and resolved.<br>• Prepare cheques by matching them with backup documentation and organizing them for signatures.<br>• Respond promptly to internal and external inquiries, providing thorough and effective resolutions.<br>• File, archive, and retrieve paid invoices for audits and other special requests as needed.
We are looking for a skilled Financial Analyst to join our team in Oshawa, Ontario. This role offers an exciting opportunity to contribute to a growing wholesale distribution company recognized for its innovation and commitment to operational excellence. The ideal candidate will play a pivotal role in analyzing financial data, supporting strategic decision-making, and driving business performance.<br><br>Responsibilities:<br>• Prepare detailed financial reports and provide comprehensive analyses to support key decision-making processes.<br>• Develop and manage financial models to assist in forecasting and monitoring overall business performance.<br>• Assist in the preparation of budgets, forecasts, and variance analyses to ensure financial accuracy.<br>• Collaborate with cross-departmental teams to deliver actionable insights into financial and operational metrics.<br>• Support month-end, quarter-end, and year-end financial close activities with accuracy and efficiency.<br>• Conduct in-depth analyses of market trends, industry benchmarks, and competitor performance to guide strategic initiatives.<br>• Identify opportunities for process improvement and contribute to the implementation of best practices in financial reporting.<br>• Reconcile accounts and ensure the accuracy of accounts payable (AP) and accounts receivable (AR) processes.<br>• Process invoices, manage billing activities, and maintain accurate data entry in financial systems.
<p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p><p>· Safeguard assets and assure accurate and timely recording of all transactions by implementing disciplines of internal audits, controls and checks across all departments </p><p>· Manage the accuracy and productivity of day-to-day activities of accounts payable, cash disbursements, invoicing/billing, customer credits and collections, payroll, perpetual inventory integrity, fixed asset records, general & entity accounting, cost accounting, Human Resources, and IT Systems/Operations, Software Requirements etc. </p><p>· Develop, improve and issue timely monthly financial records for Executive Director, Development and Board of Directors </p><p>· Assure financial plans are consistent with organizational goals </p><p>· Provide financial analysis tools to evaluate company ventures or special projects, programs, capital expenditures, products costing, etc. when necessary </p><p>· Manage commercial banking relationships to facilitate an appropriate credit resource under highly competitive terms </p><p>· Assure that assets are not awkwardly encumbered with personal guarantees or unrealistic commitments </p><p>· Work closely with Executive Director in the development and economic evaluation of various fringe benefit programs for staff and program components </p><p>· Interface with outside audit firms(s), banks and lessors, casualty/liability insurance agent(s), credit card companies, and collection agencies </p><p>· Manage IT System - Interface with IT provider, software provider and internal staff.</p><p>· Other duties as necessary </p><p><strong>SUPERVISORY RESPONSIBILITY</strong></p><p>Manages the overall direction, coordination, and evaluation of the Accounting/Finance, Operations, & HR Departments. Carries out supervisory responsibilities in accordance with the company policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems</p><p> <strong>OTHER RESPONSIBILITIES:</strong> </p><p>· Support company through exemplary workmanship</p><p>· Represent company and liaise with worldwide agency network as required.</p><p>· Any other duties as directed by the President</p>
<p>Are you a detail-oriented accounting professional eager to make an impact in the thriving manufacturing industry? We are working with an established client in Bolton to find a skilled <strong>Accounting Coordinator</strong> to join their growing team. This role is perfect for a motivated individual who thrives in a fast-paced environment and excels at collaborating across departments to meet business objectives.</p><p>Key Responsibilities:</p><ul><li><strong>Full-Cycle Accounts Payable:</strong> Oversee all aspects of full-cycle accounts payable operations, including reviewing invoices, processing payments on time, reconciling vendor accounts, and addressing discrepancies.</li><li><strong>Costing and Inventory Management:</strong> Assist in tracking and analyzing manufacturing costs and inventory valuations, helping to maintain accurate financial reporting and inventory controls.</li><li><strong>Departmental Communication:</strong> Act as a critical point of contact, ensuring the accounting department collaborates effectively with operations, production, and external stakeholders, including clients, suppliers, and lenders.</li><li><strong>Financial Record Maintenance:</strong> Prepare and organize financial reports, records, and paperwork in accordance with industry standards and regulations.</li><li><strong>Data Analysis and Reporting:</strong> Collaborate with team members to compile, analyze, and present financial data to support strategic decision-making.</li><li><strong>Ledger and Journal Entries:</strong> Accurately perform journal entries and maintain ledger accountability.</li><li><strong>Month-End Close Assistance:</strong> Support month-end close activities, including general ledger reconciliation and bank account balancing.</li><li><strong>Budgeting and Reporting:</strong> Aid in the preparation of weekly, monthly, and annual budgets and financial reports.</li><li><strong>Tax and Audit Support:</strong> Assist with tax preparation, audits, and solve discrepancies to ensure compliance and accuracy.</li><li><strong>Accounting Software Management:</strong> Enter and manage financial information using accounting software, maintaining complete and accurate company files.</li><li><strong>Debt and Bill Management:</strong> Ensure timely payment of company bills and assist in the collection of outstanding debts.</li><li><strong>Financial Compliance:</strong> Stay updated on company policies and financial regulations, ensuring all practices adhere to compliance standards.</li><li><strong>Collaborative Projects:</strong> Participate in ad hoc projects, offering solutions and contributing insights to improve efficiency and results.</li></ul><p><br></p>
<p>We are looking for an experienced Finance Manager to lead and oversee financial operations with our client in Toronto, Ontario. The ideal candidate will bring strong expertise in financial planning, analysis, and reporting, along with a proven ability to guide teams and collaborate across departments. This role is integral to driving strategic decision-making through accurate forecasting, budgeting, and expenditure management.</p><p><br></p><p>Responsibilities:</p><p>• Lead financial planning, budgeting, and forecasting processes in collaboration with management and operational teams.</p><p>• Provide mentorship and support to a team of specialists and senior analysts, ensuring their growth and success.</p><p>• Conduct detailed evaluations of departmental expenditures and workforce utilization to offer actionable insights and recommendations.</p><p>• Identify opportunities to enhance management reporting functions and work with leaders to enable data-driven decisions.</p><p>• Monitor, track, and reconcile expenditures to ensure accuracy and compliance with financial policies.</p><p>• Participate in cross-departmental initiatives aimed at improving processes and implementing effective financial systems.</p><p>• Act as a subject matter expert, advising internal stakeholders on financial policies, corporate guidelines, and collective agreements.</p><p>• Perform additional duties as required to support the organization’s financial objectives.</p>
<p>We are looking for an experienced and strategic Director of Financial Planning & Analysis (FP& A) to join our team in Toronto, Ontario. In this 6 month contract role, you will collaborate with senior leadership to drive financial strategy, provide actionable insights, and support key business decisions. This is an exciting opportunity to lead financial planning, data governance, and team mentorship for a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Partner with internal stakeholders to create comprehensive reporting frameworks that enhance decision-making processes.</p><p>• Lead the development of the annual business plan and forecasts in collaboration with senior management.</p><p>• Prepare executive-level reports, including monthly, quarterly, and annual financial results, budgets, and forecasts, for the Executive Team and Board.</p><p>• Oversee financial data governance to ensure accuracy and alignment across internal stakeholders.</p><p>• Act as a key contributor to strategic initiatives, ensuring appropriate resource allocation and financial feasibility.</p><p>• Supervise the creation of financial analyses and visualizations using tools like Power BI.</p><p>• Provide mentorship and guidance to finance team members and business unit leaders, fostering a collaborative and solutions-oriented environment.</p><p>• Design and communicate the annual business planning calendar, encompassing budgeting, forecasting, and strategic initiatives.</p><p>• Contribute to special projects requiring in-depth financial analysis to support operational decision-making.</p>
We are looking for a motivated Financial Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will work closely with two teams to analyze large data sets, generate detailed reports, and contribute to critical financial processes. This position offers a great opportunity for recent graduates or professionals with up to a few years of experience who are eager to learn and grow in a dynamic environment.<br><br>Responsibilities:<br>• Analyze and interpret large datasets to create comprehensive and accurate financial reports.<br>• Reconcile various accounts, including bank accounts, credit cards, and balance sheets, on a monthly and ad hoc basis.<br>• Utilize advanced Excel skills to manage and manipulate data for financial analysis.<br>• Support compliance efforts by preparing documentation and assisting with audits as needed.<br>• Collaborate with cross-functional teams to ensure timely and accurate reporting and data reconciliation.<br>• Assist in financial planning and analysis, including cash flow and cost analysis.<br>• Contribute to process improvement initiatives by identifying inefficiencies and recommending solutions.<br>• Learn and work with Microsoft Dynamics 365 to support reporting and reconciliation tasks.<br>• Meet tight deadlines with a two-week turnaround for specific deliverables.<br>• Provide ad hoc analysis and reporting support as requested.
<p>We are looking for an experienced Financial Analyst to join our team on a contract basis in Toronto, Ontario. In this role, you will support the sales department by managing financial processes, analyzing data, and ensuring the accuracy of billing and accounts receivable. This is a dynamic position that requires attention to detail and strong analytical skills.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Financial Planning and Analysis: </p><p>· Analyzing results, interpreting data, monitoring variances, identifying trends, making comparative analyses, and recommending actions</p><p>· Create financial models and reports for organizational decision support</p><p>· Assist with annual and quarterly actual, budgeting and forecasting processes and reporting</p><p> </p><p>Contract Management and Billing:</p><p>· Overseeing the billing cycle for all new and re-occurring revenue streams</p><p>· Review sponsorship and other revenue generating contracts/agreements and establish appropriate billing and revenue recognition in line with contractual terms</p><p>· Prepare manual invoices (when needed) for all revenue streams, checking data and supporting approvals, resolving discrepancies, and data entry</p><p>· In collaboration with other departments maintain up to date contract management system to track and report on actual, forecasted and budgeted revenues</p><p>· Prepare monthly commission reporting for sales team</p><p>· Successfully interact directly and independently with a variety of internal and external stakeholders on all aspects of contract management and billing</p><p> </p><p>Accounts Receivable and Collections: </p><p>· Responsible for monitoring receipt of payments and application through Microsoft B365</p><p>· Responsible for ensuring regular tracking of account aging and follow up activities to support timely collections</p><p>· Reconcile accounts, verify and balance data, and complete month-end and year-end entries and adjustments</p><p>· Provide reports/statements to third parties as required to manage accounts</p><p>· Correspondence with members, sponsors, other third parties and employees as needed in a professional and collaborative manner to resolve any billing or payment issues</p><p> </p><p>General ledger and accounting close:</p><p>· Responsible for completion of the month-end, quarter-end and year-end accounting close process for all revenue streams, accounts receivable, miscellaneous assets and other requirements as needed </p>
We are looking for a detail-oriented Financial Analyst to join our team in Toronto, Ontario. In this long-term contract role, you will play a vital part in financial reporting, analysis, and process optimization for our hospitality business. The successful candidate will collaborate with various stakeholders to ensure accurate financial insights and drive improvements across budgeting, forecasting, and reporting processes.<br><br>Responsibilities:<br>• Streamline the IT invoice process by identifying inefficiencies and recommending improvements for internal and vendor workflows.<br>• Prepare, analyze, and maintain financial data to support monthly, quarterly, and annual reporting requirements.<br>• Reconcile detailed spending reports across multiple accounts and projects to ensure accuracy and completeness.<br>• Develop monthly and quarterly variance reports, conducting in-depth reviews to enhance forecast precision and provide actionable insights to leadership.<br>• Facilitate regular discussions with business partners to share financial trends, risks, and opportunities, while refining rolling financial forecasts.<br>• Coordinate with stakeholders during the annual budget process, managing schedules and submissions.<br>• Oversee the year-end accrual process in collaboration with Corporate Accounts Payable and business partners.<br>• Support external audit activities by preparing reconciliations, schedules, and responding to auditor inquiries.<br>• Automate routine financial tasks and implement process improvements to enhance efficiency.<br>• Provide valuable financial insights to senior management by leveraging data visualization tools and analytical techniques.
<p>Our client a highly successful and growing consumer goods company has a strong opportunity for a Senior Financial Analyst to join their Finance Department. This is a great opportunity for high performing Financial Analysts to manage staff and get on the career path for a Senior Leadership role in FP& A. </p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain the company’s annual budget, long-term strategic plans, and financial forecasts.</p><p>• Analyze financial performance by comparing actual results against forecasts and budgets, providing detailed variance analyses.</p><p>• Prepare and distribute accurate and timely financial reports and dashboards to support leadership decision-making.</p><p>• Evaluate key performance indicators (KPIs) and trends to identify areas for improvement and recommend actionable strategies.</p><p>• Partner with department leaders to understand business drivers, assess risks, and uncover opportunities for growth.</p><p>• Build and update comprehensive financial models to assist with capital investment projects and resource allocation.</p><p>• Collaborate with cross-functional teams to identify cost-saving measures and enhance operational efficiency.</p><p>• Conduct ad hoc financial analysis to address specific business challenges or opportunities as required.</p><p>• Research industry trends and perform competitive benchmarking to evaluate potential financial impacts on the organization.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in North York, Ontario. In this long-term contract position, you will play a key role in managing financial transactions, ensuring timely payments, and maintaining accurate records. This role offers an excellent opportunity to contribute to the leasing industry by streamlining accounts payable processes.<br><br>Responsibilities:<br>• Review and validate invoices and cheque requests to ensure accuracy and compliance.<br>• Enter vendor and manufacturer invoices into the accounting system while ensuring proper coding and sorting.<br>• Match invoices to purchase orders and resolve any discrepancies identified.<br>• Handle bi-weekly cheque runs and process on-demand cheques as required.<br>• Reconcile manufacturer statements, electronic transfer payments, and sublet accounts on a regular basis.<br>• Prepare and post daily deposits while maintaining accurate journals and ledgers.<br>• Manage monthly expense analysis using Microsoft Excel and ensure reconciliation of accounts payable records with vendor statements.<br>• Investigate and resolve invoice discrepancies and respond to vendor inquiries promptly.<br>• Track and reconcile prepaid and accrual accounts, ensuring accurate month-end closings.<br>• Provide audit support by compiling necessary documentation and balancing intercompany accounts monthly.
<p><strong>Contract Controller – Manufacturing Industry</strong></p><p><strong>Location:</strong> Markham, ON (Onsite, 5 Days/Week)</p><p><strong>Type:</strong> Contract | Full-Time</p><p><strong>Start Date:</strong> Immediate</p><p><br></p><p>Robert Half Canada is working with a well-established manufacturing company in Markham to find a skilled <strong>Controller</strong> for a contract opportunity. This is a hands-on role ideal for a finance professional with deep experience in manufacturing operations and inventory management.</p><p><br></p><p><strong>About the Role:</strong></p><p>As Controller, you will play a key role in overseeing the financial operations of the organization, ensuring accuracy in reporting and compliance with internal controls. You’ll be responsible for managing inventory accounting, supporting month-end close activities, and delivering timely financial insights to leadership.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all aspects of financial reporting, including preparation of monthly financial statements and P& L analysis.</li><li>Manage inventory accounting processes, ensuring accurate valuation and reconciliation.</li><li>Lead month-end close activities, including journal entries and account reconciliations.</li><li>Analyze financial data to identify trends, variances, and opportunities for improvement.</li><li>Collaborate with cross-functional teams to support operational efficiency and cost control.</li></ul><p><br></p>
<p><strong>Financial & Scenario Analysis:</strong></p><ul><li>Evaluate revenues, expenses, margins, and cost structures across the organization’s primary business streams.</li><li>Build and assess financial and operational scenarios to understand sustainability, risk exposure, and strategic options.</li><li>Support business development decisions by analyzing new program opportunities, expansion plans, and potential investments.</li><li>Develop dashboards and reporting tools to visualize key financial metrics and trends for leadership review.</li></ul><p><strong>Contract Review & Financial Risk Assessment:</strong></p><ul><li>Analyze contracts, funding agreements, and service agreements to identify potential financial risks and ensure compliance.</li><li>Highlight potential exposures or obligations and recommend strategies to mitigate financial risk.</li><li>Suggest improvements to contract terms to support organizational growth and sustainability.</li></ul><p><strong>Standardized Reporting & Business Packages:</strong></p><ul><li>Collaborate with functional managers to develop consistent and insightful financial reporting across all business streams.</li><li>Prepare reporting packages that clearly communicate performance, scenario outcomes, and risk considerations to leadership.</li><li>Streamline reporting processes to improve clarity, efficiency, and usability for decision-making.</li></ul><p><br></p>
<p>We are looking for a skilled Finance Manager to oversee financial planning and analysis activities, ensuring the organization operates with fiscal efficiency and strategic insight. This role is based in Toronto and involves managing budgets, financial reporting, and forecasting processes. The ideal candidate will bring expertise in financial tools and systems to drive informed decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage annual budgets, ensuring alignment with organizational goals and objectives.</p><p>• Oversee financial forecasting and planning processes to support strategic decision-making.</p><p>• Prepare and analyze detailed financial reports, identifying trends and providing actionable insights.</p><p>• Manage budget, including forecasting, tracking expenses and performing monthly variance analysis to identify and explain deviations from budgeted figures, ensuring financial accountability and strategic decision making. </p><p>• Manage monthly and annual financial close activities, ensuring timely and accurate reporting in compliance with accounting standards. </p><p>• Help develop and analyze key performance indicators (KPIs) and provide actionable insights. </p><p>• Prepare financial models and scenario analyses to evaluate investment opportunities, capital expenditures, and business cases. </p><p>• Collaborate with cross-functional teams to support financial strategies and operational improvements.</p><p>• Lead initiatives to streamline budget processes and improve financial planning methodologies.</p><p><br></p>
<p>Are you a detail-oriented professional with a passion for investment management and operational excellence? Robert Half is seeking a skilled <strong>Portfolio Administrator</strong> on behalf of our client, a reputable and well-established investment management firm. This is a fantastic opportunity to play a key role in ensuring operational accuracy and supporting client service for a high-performing team within the financial services industry.</p><p><br></p><p>In this position, you will be responsible for tasks such as client onboarding, daily reconciliations, pooled fund trading oversight, and ensuring compliance with regulatory processes. If you have a client-focused mindset, deep financial knowledge, and impeccable attention to detail, we encourage you to apply today.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and maintain accurate reports for clients, management, and internal stakeholders.</li><li>Facilitate client onboarding by managing account opening documentation and ensuring compliance with KYC and FATCA requirements.</li><li>Handle client requests with professionalism and accuracy, including correspondence and reporting.</li><li>Reconcile daily transactions between internal systems and custodians for accuracy and efficiency.</li><li>Provide support for pooled fund activities, including trade tracking, NAV (Net Asset Value) calculations, and financial reporting processes.</li><li>Review trade allocations to ensure compliance and accuracy while adhering to firm and regulatory guidelines.</li><li>Assist in drafting and distributing client communications, as well as supporting regulatory filings and internal recordkeeping efforts.</li><li>Coordinate presentations, client events, and other related activities as needed.</li></ul><p> </p><p><br></p><p><br></p>
We are looking for a detail-oriented Trade Deductions Analyst to join our team in Markham, Ontario. In this role, you will play a critical part in managing customer deductions, investigating discrepancies, and improving processes to minimize errors. This position requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Analyze and process customer deductions, including post audits, for small to moderately sized accounts, ensuring data accuracy and compliance.<br>• Conduct collection calls to address outstanding balances and resolve payment discrepancies.<br>• Investigate and resolve deductions related to short payments, such as shortages, damages, and pricing errors.<br>• Research and address deductions linked to customer fines, collaborating with relevant stakeholders to find solutions.<br>• Engage with customers, brokers, and supervisors to resolve complex issues effectively and efficiently.<br>• Communicate with brokers, clients, and customers to address unauthorized deductions, including requesting repayments and identifying trends to prevent future occurrences.<br>• Drive process improvements to streamline workflows, reduce administrative costs, and minimize deduction volumes.<br>• Utilize sales queries and promotional data to validate and apply deductions accurately in internal systems.