<p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
The Administrative Assistant / Accounting Clerk provides administrative and accounting support to the Service Department. This role focuses on job-related billing, expense processing, travel coordination, and general administrative support. The ideal candidate will have strong administrative skills, solid math ability, and experience in a project-based or construction-style environment. <br> Key Responsibilities: <br> Job Billing & Accounting Support Process parts, labour, and expenses attached to service jobs for invoicing Enter and apply approved timesheets and labour costs to the correct jobs Perform service rate billing based on job details Ensure accuracy, proper job coding, and documentation for all billing items Expense & Travel Coordination Prepare and enter weekly expense reports (typically submitted Mondays) Process office and service-related expenses accurately Book all travel arrangements, including: Flights Hotels Rental cars Airport limo transfers Follow established company standards for flights and accommodations Administrative & Coordination Duties Take meeting minutes for 2–3 service meetings per year Coordinate with CSRs in to review open jobs and dashboards Support the Service Manager with safety booklets and documentation Maintain organized records and service-related documentation
We are looking for an experienced Business Systems Analyst to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a key part in bridging the gap between business needs and technical solutions within the financial services sector. Your expertise will be essential in analyzing systems, gathering requirements, and delivering impactful solutions to improve processes and support organizational objectives.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, document, and analyze business requirements to ensure alignment with organizational goals.<br>• Conduct gap analyses to identify areas for improvement and recommend actionable solutions.<br>• Develop comprehensive business requirement documents (BRDs) and data mapping frameworks to support project deliverables.<br>• Facilitate effective communication between technical teams and business units to ensure seamless implementation of solutions.<br>• Utilize tools such as Atlassian Jira and Confluence to manage workflows, track progress, and document processes.<br>• Support application systems by troubleshooting issues and coordinating resolutions to minimize disruptions.<br>• Oversee the implementation of electronic funds transfer (EFT) systems and other banking-related technologies.<br>• Create and maintain detailed documentation for systems, processes, and workflows to ensure clarity and consistency.<br>• Lead Agile Scrum sessions to foster collaboration and drive project progress.<br>• Provide training and support to end-users to ensure successful adoption of new systems or processes.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>We are looking for an experienced Graphic Designer to join our client on a long-term contract basis. This fully remote position offers an exciting opportunity to create high-quality visual content that supports marketing initiatives and strengthens brand identity. The ideal candidate will bring a blend of creative strategy and technical expertise to deliver impactful designs across digital, print, and web platforms.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement creative concepts that align with brand strategies and marketing objectives.</p><p>• Deliver art direction and design solutions for a variety of platforms, including digital, print, and experiential media.</p><p>• Collaborate with marketing managers and project managers to ensure project requirements are met effectively.</p><p>• Create and edit visual content such as images, videos, and graphics, ensuring brand consistency and technical accuracy.</p><p>• Design user interface elements and responsive templates for websites and mobile applications.</p><p>• Prepare and finalize files for both print and digital production, adhering to brand guidelines.</p><p>• Work with copywriters to align visual elements with compelling messaging and storytelling.</p><p>• Manage multiple projects simultaneously, ensuring deadlines are met and quality standards are maintained.</p><p>• Provide expert-level support in Adobe Creative Suite tools, including Photoshop, Illustrator, and InDesign.</p><p>• Respond to feedback and make revisions to ensure deliverables meet expectations.</p>
<p>Robert Half is currently partnering with a leading organization in search of a Senior Manager, Procurement. This is a dynamic role, responsible for managing the procurement process to ensure the efficient and effective sourcing of goods and services that support the organization’s mission. The Senior Manager will work cross-functionally, lead contract negotiations, oversee compliance with corporate policies, and drive best practices in procurement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Strategic Procurement Leadership:</strong> Lead the development and execution of competitive procurement processes, including the preparation of RFPs, RFQs, RFSOs, and RFIs for the entire organization.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with client departments and stakeholders to understand procurement needs, provide guidance on best practices, and facilitate seamless cross-functional communication.</li><li><strong>Contract & Vendor Management:</strong> Negotiate contracts and manage relationships with suppliers. Review parameters of service level agreements and contracts. Conduct vendor presentations and coordinate legal, risk, and technical reviews.</li><li><strong>Compliance & Process Management:</strong> Oversee the corporate procurement system, maintain accurate records, and monitor awards to ensure full compliance with policies, procedures, and best practices.</li><li><strong>Training & Support:</strong> Provide training and support to staff, ensuring consistent understanding and application of procurement policies and procedures.</li><li><strong>Reporting & Data Management:</strong> Manage the contract database and prepare monthly compliance reports and dashboards. Draft contracts using standard templates for execution.</li><li><strong>Continuous Improvement:</strong> Lead initiatives related to process improvement, automation, and support departments throughout the procurement cycle.</li></ul><p><strong>Key Process Indicators & Results Areas:</strong></p><ul><li>Management and execution of bid and tender documentation</li><li>Preparation and review of RFPs</li><li>Monitoring compliance with procurement processes, including policy and procedure adherence</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Product Owner to join our team in Richmond Hill, Ontario. In this role, you will bridge the gap between technical teams and business stakeholders, ensuring the delivery of high-quality products that meet customer needs. You will play a key role in defining product requirements, managing backlogs, and driving agile processes within a collaborative and innovative environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the creation and management of product backlogs, ensuring priorities align with business objectives.</p><p>• Collaborate closely with engineering teams to define user stories, technical requirements, and functional specifications.</p><p>• Lead agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to maintain team alignment.</p><p>• Translate complex business needs into actionable technical workflows and integration processes.</p><p>• Work with cross-functional teams, including DevOps, QA, and product teams, to ensure seamless project execution.</p><p>• Develop and maintain customer-facing technical documentation, including system designs and specifications.</p><p>• Identify and address technical risks, constraints, and trade-offs during the development process.</p><p>• Utilize CI/CD pipelines and cloud technologies to support modern development practices.</p><p>• Stay informed on industry trends such as SaaS, IoT, and platform technologies to drive innovation.</p><p>• Provide guidance and insights on embedded systems, AI/ML, or edge computing when applicable.</p>
<p><strong>Accounting & Financial Operations</strong></p><ul><li>Monitor and manage the Accounting Department email inbox.</li><li>Process emails from carriers using the dispatching system (3PL) and Triumph Pay to invoice customers.</li><li>Support customer e-billing by preparing invoices and ensuring all required supporting documentation is included.</li><li>Oversee the syncing of the dispatching system into QuickBooks and investigate and resolve any errors or discrepancies.</li><li>Investigate and resolve accounting discrepancies between carrier bills and the dispatching system.</li><li>Capture and process payments accurately and promptly in QuickBooks.</li><li>Process credit card payments and apply direct deposits correctly.</li><li>Collect daily mail, deposit all cheques, and apply payments in QuickBooks.</li><li>Prepare weekly Accounts Payable payments via EFT two weeks in advance.</li><li>Prepare QuickPay payments on time to ensure applicable discounts are received.</li><li>Follow up on all outstanding carrier bills at month-end to support month-end close and preparation of monthly financials.</li><li>Perform AR collections and provide weekly AR reporting.</li><li>Provide regular updates on AR and AP status and support the CFO with financial reporting as required.</li></ul><p><strong>Administration & Compliance</strong></p><ul><li>Maintain organized and accurate accounting files and records.</li><li>Perform general office accounting and administrative duties as needed.</li><li>Assist the Controller and management with additional tasks as assigned.</li><li>Handle all financial and company information with the highest level of confidentiality and professionalism.</li></ul><p><br></p>
<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
<p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
We are looking for an experienced Project Coordinator to join our team in Whitby, Ontario. In this long-term contract position, you will play a pivotal role in managing project timelines, documentation, and stakeholder communications to ensure the success of both new and ongoing initiatives. This opportunity combines technical coordination with strategic planning, contributing to impactful projects in the non-profit sector.<br><br>Responsibilities:<br>• Coordinate project schedules and deliverables by working closely with Business Analysts and technical teams.<br>• Organize and facilitate meetings with stakeholders across various departments to ensure alignment.<br>• Monitor and track progress on initiatives, including multi-year projects, ensuring deadlines and objectives are met.<br>• Maintain and update project documentation, ensuring resources are allocated effectively.<br>• Support budget management processes, ensuring financial timelines are adhered to within the cybersecurity scope.<br>• Utilize tools such as Atlassian Jira and Microsoft Office Suite to manage reporting and project updates.<br>• Assist in planning and organizing key project milestones and deliverables.<br>• Collaborate with team members to enhance communication and streamline workflows.<br>• Provide input on quality assurance and ensure compliance with project standards.<br>• Contribute to the overall success of projects by identifying challenges and offering solutions.
We are looking for a dedicated Project Coordinator to join our team in Whitby, Ontario. As part of the Technology & Cybersecurity department, you will play a key role in supporting a variety of projects, including multi-year initiatives. This long-term contract position offers an excellent opportunity to contribute to impactful projects while working closely with a talented team.<br><br>Responsibilities:<br>• Coordinate timelines and deliverables by collaborating effectively with Business Analysts and technical staff.<br>• Organize and schedule meetings with stakeholders across various business units to ensure alignment.<br>• Assist in planning, tracking, and managing documentation for both new and ongoing projects.<br>• Monitor and maintain financial schedules related to cybersecurity budgets.<br>• Utilize tools such as Atlassian Jira and Team Dynamics for project updates and reporting.<br>• Support resource allocation to optimize project efficiency.<br>• Facilitate communication among departments to ensure smooth project execution.<br>• Contribute to quality assurance processes and project planning efforts.
<p>Our client a medium sized Public Accounting Firm is looking for an experienced Audit Senior to join their team in Scarborough, Ontario. In this role, you will oversee the preparation of financial statements and tax filings while ensuring compliance with regulatory standards. This position offers a dynamic opportunity to lead audit engagements, mentor team members, and foster strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare financial statements for audits, reviews, and compilations in compliance with organizational and regulatory standards.</p><p>• Conduct audits for public companies and provide detailed assessments of financial records.</p><p>• Manage the preparation of various tax filings, including T1, T2, T3, T3010, T4, and T5 forms.</p><p>• Complete regulatory and organizational returns efficiently and accurately.</p><p>• Lead and coordinate audit teams, ensuring effective task allocation and workflow management.</p><p>• Mentor and support team members by fostering a positive learning environment and providing constructive feedback.</p><p>• Plan and prioritize multiple engagements to ensure efficiency and timely completion.</p><p>• Monitor engagement budgets, track variances, and meet time constraints effectively.</p><p>• Communicate effectively with clients to identify service opportunities and build lasting, attentive relationships.</p><p>• Keep stakeholders informed of project progress and address significant issues promptly.</p>
We are looking for a skilled HubSpot Governance & Platform Lead to oversee and optimize the platform’s performance for an airline company based in Mississauga, Ontario. In this contract role, you will play a crucial part in ensuring HubSpot aligns with business objectives, improves operational workflows, and supports data governance across multiple business lines. This position offers an opportunity to collaborate with senior stakeholders and contribute to impactful marketing and data strategies.<br><br>Responsibilities:<br>• Act as the primary owner of the HubSpot platform, ensuring its governance and effective usage.<br>• Develop and implement best practices for data structure, workflows, reporting, and lifecycle stages within HubSpot.<br>• Optimize platform performance by leveraging newly integrated operational data.<br>• Collaborate with senior stakeholders and teams to ensure HubSpot supports business goals and aligns with strategic priorities.<br>• Facilitate seamless integration of HubSpot across three distinct business lines.<br>• Translate technical data insights into actionable strategies for business users and stakeholders.<br>• Provide support for marketing initiatives within a dynamic and lean marketing team.<br>• Monitor and troubleshoot system performance to ensure smooth operation across all functions.<br>• Create and maintain dashboards to provide comprehensive reporting and analytics.<br>• Conduct gap analyses to identify areas for improvement and drive system enhancements.
<p>Our client a well established medium sized public accounting firm based in North GTA is looking for a Tax Manager specializing in SR& ED to join their firm. In this role, you will play a critical part in guiding clients through the SR& ED tax incentive process, ensuring compliance and maximizing benefits. This position offers an opportunity to collaborate with a team of professionals while leveraging your expertise in tax and financial matters.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and identify activities eligible for SR& ED tax incentives for clients.</p><p>• Prepare and oversee technical reports and supporting documentation to facilitate SR& ED claims.</p><p>• Represent clients in discussions with government authorities regarding SR& ED matters.</p><p>• Provide expert advice and serve as a technical resource for clients and internal teams on SR& ED policies.</p><p>• Lead teams in understanding SR& ED program requirements, with emphasis on financial and tax-related aspects.</p><p>• Manage client engagements by preparing detailed summaries of SR& ED expenses and ensuring thorough reviews.</p><p>• Collaborate with tax and assurance teams to prepare and verify SR& ED tax incentive claims.</p><p>• Keep management and team members informed of progress and address significant issues in a timely manner.</p><p>• Perform additional duties as required to support SR& ED-related processes.</p>
