<p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
<p>Our client is seeking an experienced Senior Financial Analyst for a 12-month contract. This role will provide high-level financial analysis and modeling to support collective bargaining negotiations and other sensitive organizational initiatives. The successful candidate will work with confidential salary and benefits data, develop robust financial models, and provide strategic insights to senior leadership. This position requires a strong combination of analytical expertise, discretion, and the ability to communicate complex financial information clearly to executive stakeholders. You will collaborate closely with teams in Finance, People & Culture, Legal, Strategy, and Project Management to ensure accurate planning, compliance with labor agreements, and alignment with organizational goals.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze employee salary structures, benefits, and payroll data while maintaining strict confidentiality.</li><li>Develop financial models to evaluate compensation trends and forecast salary-related expenses.</li><li>Provide insights into salary competitiveness and cost impacts to support labor negotiations.</li><li>Assist in annual budgeting and long-term financial planning related to workforce costs.</li><li>Prepare sensitive data analysis for executive leadership and board-level presentations.</li><li>Support finance and HR leadership by preparing detailed cost analyses for collective bargaining agreements (CBAs).</li><li>Model various salary and benefits scenarios to assess the financial implications of union proposals.</li><li>Work closely with labor relations and legal teams to ensure compliance with contracts and labor laws.</li><li>Partner with People & Culture to align financial analysis with compensation strategies.</li><li>Ensure accuracy in salary and benefits cost allocations through collaboration with accounting teams.</li><li>Provide financial support for strategic and sensitive projects as required.</li></ul>
<p>We’re looking for a recruitment leader who’s ready to operate at a strategic altitude while still delivering hands-on results. This role is mission-critical to elevating our talent ecosystem and strengthening the workforce engine that fuels our business.</p><p><strong>What You’ll Own</strong></p><p>You’ll be the end-to-end architect of our hiring experience—designing sourcing strategies, orchestrating full lifecycle recruitment, and delivering best-in-class stakeholder engagement across the organization.</p><p><strong>Full-Cycle Recruitment Excellence</strong></p><ul><li>Partner with hiring managers to craft a clear, aligned understanding of role requirements, success profiles, and sourcing timelines.</li><li>Deploy targeted recruiting strategies, leveraging innovative channels to drive high-quality pipelines.</li><li>Champion the full hiring workflow—screening, interviewing, selection, offer management, and onboarding—while ensuring seamless execution through Workday.</li><li>Curate ongoing talent pools to support high-volume needs and proactive workforce planning.</li><li>Represent the brand at career events and networking activations, strengthening our presence in key markets.</li><li>Build trust and synergy with leaders, HR partners, and cross-functional teams to deliver predictable, high-impact hiring outcomes.</li></ul><p><strong>Strategic Sourcing</strong></p><ul><li>Lead direct sourcing initiatives for hard-to-fill and senior-level roles.</li><li>Create sustainable talent pipelines aligned with future workforce imperatives.</li><li>Drive market intelligence and competitive insights to elevate hiring strategies.</li></ul><p><strong>Reporting, Analytics & Optimization</strong></p><ul><li>Maintain recruitment service-level reporting and extract actionable insights to enhance performance.</li><li>Evaluate and refine talent acquisition tools, processes, and automation opportunities to optimize operational efficiency.</li></ul><p><strong>HR Projects & Innovation</strong></p><ul><li>Engage in HR initiatives that advance organizational capability, culture, and employee experience.</li></ul><p><br></p>
<p>A large, complex healthcare organization is seeking a <strong>Manager, Payroll (Contract)</strong> to lead payroll operations across a multi-site, complex unionized environment. </p><p><br></p><p>This is a 3-month contract opportunity with potential to convert to permanent for the right fit. The role is accountable for delivering accurate, compliant, and timely payroll services at scale while driving operational excellence and continuous improvement.</p><p><br></p><p>Work Model: 3 days onsite in downtown Toronto, 2 days remote</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end payroll operations, ensuring accurate bi-weekly payroll processing, statutory compliance, and strong internal controls</li><li>Oversee payroll audits, reconciliations, remittances, year-end reporting, and general ledger interfaces</li><li>Ensure compliance with federal and provincial payroll legislation, collective agreements, and taxation requirements</li><li>Maintain integrity and effectiveness of payroll and time & attendance systems; oversee system updates, testing, and change management</li><li>Partner cross-functionally with HR, Finance, IT, and other stakeholders to support data accuracy, reporting, and service delivery</li><li>Lead, coach, and develop a payroll team, fostering a culture of service excellence, accountability, and continuous improvement</li><li>Support payroll-related projects, system implementations, and process improvement initiatives</li><li>Establish and monitor service standards, KPIs, and business continuity plans</li></ul>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
