<p>Our client, A leading provider of enterprise software solutions for the construction industry is seeking an <strong>Implementation/Onboarding Specialist</strong> to help customers successfully implement, learn, and optimize their use of ERP system. This role serves as a trusted partner throughout the full customer journey, including implementation, configuration, training, data conversion, testing, go-live, and post-implementation support. The specialist will develop deep product expertise, provide best-practice guidance, troubleshoot issues, assess customer readiness, and deliver training to a variety of stakeholders including accounting, payroll, operations, and leadership teams. This is a remote role with travel throughout the United States and Canada, including customer site visits, internal meetings, and the annual user conference.</p><p><br></p><p><br></p><p><br></p>
We are looking for a Quotation Specialist to join a busy service team in Surrey, British Columbia on a Long-term Contract basis. In this in-office role, you will turn field information from service technicians into clear, accurate customer quotations while supporting timely follow-up and strong client communication. This position is well suited to someone who works quickly without sacrificing precision and who is comfortable learning technical details related to mechanical and electrical service work.<br><br>Responsibilities:<br>• Prepare detailed customer quotations using information submitted by service technicians and internal service teams.<br>• Review scope details, parts requirements, and pricing elements to build complete and accurate quote packages.<br>• Send finalized quotations to customers and respond to routine questions with support from service management when needed.<br>• Coordinate with a small group of vendors to obtain pricing, availability, and supporting product information.<br>• Maintain organized records of quote activity, service parts references, and related correspondence for follow-up purposes.<br>• Manage a steady daily volume of quotation requests while balancing deadlines and changing priorities.<br>• Communicate with technicians, service managers, and internal stakeholders to clarify technical information before releasing quotes.<br>• Enter and update quotation data in internal systems and standard Microsoft Office tools to ensure documentation remains current.