1 result for Collections Specialist in Brampton, ON

Data Analyst - Collections

Markham, Ontario
onsite
Permanent
80000 - 110000 CAD / Yearly
We are looking for a Data Analyst - Collections to support data-driven decision-making for a collections function within the utilities and infrastructure sector in Markham, Ontario. This position focuses on turning operational and financial data into practical insights that improve recovery performance, strengthen reporting accuracy, and support business-to-business collections strategies. The successful candidate will work closely with collections, credit, sales, and leadership teams to monitor trends, evaluate results, and recommend process improvements based on clear analysis. Responsibilities: • Analyze collections and credit performance data to identify trends, risks, and opportunities that support stronger recovery results. • Build, maintain, and enhance dashboards and recurring reports using tools such as Power BI, Excel, SQL, and CRM-based data sources. • Track key performance indicators, call centre activity, and portfolio metrics, then present findings to stakeholders in a clear and actionable format. • Partner with collections, credit, and sales teams to improve reporting visibility and align operational priorities with business goals. • Review account and portfolio-level information to uncover payment behaviour patterns and support more effective collection strategies in a B2B environment. • Validate data accuracy across reporting sources and resolve inconsistencies to ensure dependable insight for leadership decision-making. • Support ongoing improvements to collection processes by translating business needs into meaningful analysis and performance measurement. • Contribute to reporting updates tied to system or process changes when required, ensuring continuity and clarity in collections performance tracking.
2026-09-28T00:00:00Z