<p><strong>THE ROLE:</strong> </p><p>We’re seeking a Senior Data Integration Specialist to bring deep expertise in data pipelines, integration workflows, and client-facing technical support. In this role, you’ll strengthen data delivery processes, support client onboarding, and collaborate across teams to enhance how data products are built, delivered, and consumed. This position combines advanced technical skills with strong communication and problem-solving abilities.</p><p><em>Key Responsibilities</em></p><ul><li>Work with data across Oracle, Postgres, Snowflake, Elasticsearch, and Azure SQL</li><li>Refine and maintain internal data pipelines and ETL/ELT processes</li><li>Prepare and structure data for analytics tools (e.g., Power BI) and internal applications</li><li>Document integration workflows, mappings, and pipeline designs for reuse and knowledge sharing</li><li>Act as a technical resource to client-facing teams and provide guidance during data integrations</li><li>Support clients as they transition from legacy delivery methods to modern Postgres-based solutions</li><li>Help clients understand underlying data structures and apply them effectively</li><li>Share insights with product and data teams to influence future offerings</li><li>Mentor junior staff and contribute to cross-team collaboration on innovative data solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This position offers the opportunity to work with cutting‑edge data platforms, partner directly with clients, and influence the direction of innovative data products. You’ll join a team that values collaboration, technical curiosity, and continuous improvement. The role provides competitive compensation, full benefits, and opportunities for long‑term professional growth within a forward‑thinking data organization. Are you passionate about data and love solving complex integration challenges? Then we encourage you to apply now!</p>
<p>We’re hiring an experienced Customer Service Manager to lead a team in a fast-paced B2B distribution environment. This role oversees daily service operations, system improvements (EDI, ERP, CRM), and drives efficiency across order management and customer communication.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and support a team of Customer Service Representatives/ Order Desk </li><li>Oversee pricing checks, stock inquiries, order expediting, and issue resolution</li><li>Ensure high-quality service in a high-volume order environment</li><li>Improve EDI processes and enhance ERP workflows (Epicor Prophet 21 is an asset)</li><li>Strengthen CRM usage and partner with IT on system improvements</li><li>Collaborate with Operations, Sales, Purchasing, and IT on continuous improvement initiatives</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract position with the possibility of becoming permanent, offering an excellent opportunity to contribute to meaningful work while growing your skills. The initial term is three months, with the potential for extension based on performance and business needs.<br><br>Responsibilities:<br>• Draft and manage various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments on claims, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and dispatching Proof of Loss documents to facilitate claim settlements.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to gather initial details for new claims reported after-hours or online.<br>• Respond to inbound calls as needed, ensuring callers are directed to the appropriate department based on their needs.
