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11 results for Help Desk Tier 1 jobs

Help Desk Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for a dedicated Help Desk Analyst to join our team in North York, Ontario. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support for our organization. This is an excellent opportunity to provide technical assistance, troubleshoot issues, and contribute to a high-performing support environment.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve technical issues related to software, hardware, and network configurations.</p><p>• Set up new staff accounts, ensuring smooth onboarding with proper hardware and software configurations.</p><p>• Deliver exceptional customer service by promptly addressing inquiries and resolving technical problems.</p><p>• Proactively monitor and troubleshoot IT systems to identify and resolve potential issues.</p><p>• Maintain and manage Active Directory accounts, ensuring accurate user permissions and security protocols.</p><p>• Provide support for Apple and Android devices, including configuration and troubleshooting.</p><p>• Assist with hardware deployments, including system imaging and configuration.</p><p>• Collaborate with team members to document and refine technical support processes.</p><p>• Support Mac and Windows environments, ensuring all systems are up-to-date and fully functional.</p>
  • 2025-08-11T14:54:08Z
Bilingual Talent Acquisition
  • Mississauga, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p>We are looking for a skilled and proactive <strong>Bilingual (French)</strong> Talent Acquisition specialist to join our team in Mississauga, Ontario. In this role, you will oversee full-cycle recruitment processes, manage high-volume requisitions, and implement innovative sourcing strategies to attract top-tier candidates. Your ability to build strong relationships and provide exceptional service will be key to fostering a positive hiring experience and enhancing our organizational culture.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding for diverse roles across client groups.</p><p>• Handle 15-20 job requisitions simultaneously, ranging from entry-level to mid-senior positions.</p><p>• Develop and execute creative sourcing strategies using platforms such as LinkedIn and other social media channels.</p><p>• Build partnerships with educational institutions and healthcare associations to enhance company branding and visibility.</p><p>• Organize and participate in job fairs to support co-op student recruitment initiatives.</p><p>• Promote and manage the internal Employee Referral Program, including monthly communications to employees.</p><p>• Conduct reference checks, background verifications, and offer negotiations in collaboration with third-party vendors.</p><p>• Provide market insights and competitive intelligence to support talent strategies and organizational decisions.</p><p>• Present recruitment updates and metrics to senior management, HR advisors, and the Recruitment Manager.</p><p>• Foster a positive candidate experience by delivering excellent customer service and promoting an inclusive workplace culture.</p>
  • 2025-08-12T15:59:15Z
Talent Acquisition Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p>We are looking for an experienced and driven Talent Acquisition Specialist to help our client build exceptional teams. In this role, you will play a key part in identifying and recruiting top-tier talent across various while providing strategic guidance on hiring practices. Your expertise in sourcing, evaluating, and onboarding candidates will ensure organizations secure the talent they need for sustained success.</p><p><br></p><p>Responsibilities:</p><p>• Partner with clients to understand their hiring needs, organizational goals, and company culture.</p><p>• Utilize innovative sourcing methods, including job boards, applicant tracking systems, and LinkedIn Recruiter, to identify and attract high-quality candidates.</p><p>• Conduct thorough evaluations of candidates’ skills, experiences, and fit for specific roles.</p><p>• Oversee the entire recruitment process, ensuring efficiency and a positive experience for all involved.</p><p>• Stay informed about market trends and emerging talent acquisition strategies to enhance recruitment outcomes.</p><p>• Develop and maintain talent pipelines to support future hiring requirements.</p><p>• Offer expert advice to clients on hiring trends, talent availability, and compensation benchmarking.</p>
  • 2025-08-25T20:09:19Z
Accounting Manager/Supervisor
  • Ottawa, ON
  • onsite
  • Permanent
  • 120000.00 - 140000.00 CAD / Yearly
  • <p>We are looking for a skilled, designated Accounting Manager to oversee and manage the day-to-day financial operations for our client in Ottawa, Ontario. This role requires a strong leader capable of driving team development, ensuring accurate financial reporting, and maintaining effective internal controls to safeguard assets. You will play a pivotal role in optimizing processes, supporting scalable operations, and contributing to strategic initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a finance team, fostering a culture of continuous improvement and attention to detail in their development.</p><p>• Drive process enhancements and recommend innovative solutions to improve operational efficiency and reduce financial close timelines.</p><p>• Ensure accurate and timely reporting of operating and capital expenditures, including managing accounts payable, cash disbursements, corporate travel, and asset management.</p><p>• Approve month-end journal entries, reconciliations, and financial reporting deliverables to ensure compliance and accuracy.</p><p>• Oversee fixed asset accounting processes, including capitalization, depreciation, disposals, impairment assessments, and tracking.</p><p>• Coordinate physical inventory counts and reconcile fixed assets to maintain accurate records.</p><p>• Collaborate with external reporting and technical accounting teams to review supplier contracts and ensure proper recognition of complex transactions.</p><p>• Develop, implement, and maintain financial reporting systems, ensuring robust internal controls and data integrity.</p><p>• Partner with procurement and operations teams on asset capitalization, capital projects, and purchase requisitions.</p><p>• Act as a finance lead in strategic initiatives and business transformation projects to drive organizational growth.</p>
  • 2025-08-12T14:48:43Z
Executive Assistant
  • Mississauga, ON
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • <p><br></p><p>Are you a highly organized and proactive professional with a passion for supporting executive leadership? Robert Half is seeking a dynamic Executive Assistant to provide top-tier administrative support to senior management with one of our well respected clients. In this vital role, you will act as the backbone of a fast-paced environment, managing complex schedules, coordinating high-level meetings, and handling sensitive information with discretion and professionalism. If you're driven by excellence and thrive in a collaborative setting, this is your opportunity to shine and make a meaningful impact. Join us and be a key contributor to the success of our executive team!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and coordinate a busy calendar, including scheduling meetings, appointments, and travel</li><li>Prepare and submit accurate expense reports in a timely manner</li><li>Create and edit high-quality PowerPoint presentations and internal documents</li><li>Organize meeting logistics, agendas, and follow-ups</li><li>Screen and prioritize emails, calls, and requests</li><li>Support special projects and provide ad-hoc administrative assistance as required</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>10+ years of experience as an Executive Assistant or similar administrative role</li><li>Prior experience in Real Estate or Legal industry is preferred</li><li>Strong proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)</li><li>Excellent organizational skills with high attention to detail</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Post secondary education in Business Administration or a related field</li></ul>
  • 2025-08-25T12:18:43Z
IT Director
  • Calgary, AB
  • onsite
  • Contract / Temporary to Hire
  • - CAD / Hourly
  • <p><strong>About the Role</strong></p><p> Our client, a mid-sized but growing organization, is seeking a hands-on Director of Infrastructure & Operations for an initial 3–6 month contract with the possibility of converting to a permanent role. This leader will oversee IT infrastructure, network, and operations functions through a period of significant modernization and change. The position offers an opportunity to make an immediate impact by providing strong leadership, reducing technical debt, and guiding a talented but junior-heavy team toward operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on leadership and mentorship to the Infrastructure & Operations team, guiding them through project execution and capability development.</li><li>Oversee and drive multiple in-flight initiatives, including:</li><li>Phone system replacement (may be completed during contract term)</li><li>Data center consolidation (from two sites to one) with hardware, OS, and software upgrades</li><li>Integration of systems and infrastructure from a recent acquisition</li><li>Network standardization and redesign to elevate performance from “acceptable” to “excellent”</li><li>IT infrastructure modernization to support growth and operational resilience</li><li>Assess current infrastructure and operational processes; identify gaps and implement best practices.</li><li>Architect and implement the future-state infrastructure strategy, ensuring scalability, security, and efficiency.</li><li>Manage contractors and internal resources across networking, server infrastructure, cybersecurity, and helpdesk functions.</li><li>Partner with cybersecurity to align with the NIST framework and support ongoing security initiatives.</li><li>Ensure operational stability while executing catch-up upgrades and eliminating technical debt.</li></ul>
  • 2025-08-13T15:18:58Z
Manager of Information Technology
  • Abbotsford, BC
  • onsite
  • Permanent
  • 110000.00 - 130000.00 CAD / Yearly
  • <p>Are you an experienced IT manager living in the Fraser Valley? This IT manager role is with a well-established industrial company based in Abbotsford. This company also has several other plant locations around BC.</p><p><br></p><p>In this role, you’ll manage the full scope of IT duties, including IT infrastructure and ERP applications. The company has a busy roadmap of IT projects in their pipeline, and they want an experienced person to take ownership of the technology roadmap.</p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. In this role, you’ll work on-site in the Abbotsford headquarters.</p><p><br></p><p>One of the attractive parts of this job is to get involved in all aspects of IT systems design, implementation, and ongoing support. On some days you’ll be gathering requirements from various customers, and analyzing the existing infrastructure. And on other days you’ll be implementing your solutions and working with internal stakeholders to set up the systems. You’ll also be taking part in the strategic planning and budgeting for the IT department. </p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p><p><br></p>
  • 2025-08-22T17:24:06Z
Manager of Information Technology
  • Burnaby, BC
  • onsite
  • Permanent
  • 120000.00 - 140000.00 CAD / Yearly
  • <p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
  • 2025-08-22T17:19:04Z
Manager of Engineering
  • Chilliwack, BC
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
  • 2025-08-18T18:29:08Z
IT Director
  • Markham, Ontario, ON
  • onsite
  • Permanent
  • 130000.00 - 150000.00 CAD / Yearly
  • <p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
  • 2025-08-26T22:35:13Z
NON - IT - P5 - Senior
  • Toronto, ON
  • remote
  • Temporary
  • - CAD / Hourly
  • We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
  • 2025-09-02T15:49:20Z