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18 results for Help Desk Technician jobs

Director of IT Infrastructure
  • Barrie, ON
  • onsite
  • Permanent
  • 110000.00 - 120000.00 CAD / Yearly
  • <p>We are looking for an experienced IT Director to oversee and guide the strategic development of our organization's core technology infrastructure. This role requires a visionary leader capable of ensuring the reliability, scalability, and security of systems spanning data centres, cloud platforms, networks, and enterprise applications. The successful candidate will play a vital role in aligning technological strategies with organizational goals while fostering collaboration across teams and maintaining vendor relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Provide direction for the IT Infrastructure and ISO teams, collaborating with senior leadership to design and implement infrastructure strategies that drive business growth, operational excellence, and digital transformation.</li><li><strong>Team Development:</strong> Lead, mentor, and support IT Infrastructure personnel, including network engineers, system administrators, service desk staff, and cybersecurity specialists.</li><li><strong>Systems Management:</strong> Ensure the reliability, availability, and optimal performance of all IT systems, including servers, storage solutions, and cloud environments.</li><li><strong>Project Execution:</strong> Manage infrastructure projects from initiation through completion, overseeing budgets, timelines, and resource allocation.</li><li><strong>Vendor Management:</strong> Build and maintain strong relationships with external service providers, technology vendors, and consultants.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce comprehensive security protocols and ensure adherence to relevant industry standards and regulatory requirements.</li><li><strong>Business Continuity:</strong> Develop and maintain disaster recovery and business continuity plans to safeguard operations against system outages or cyber threats.</li><li><strong>Technical Expertise:</strong> Demonstrate a deep understanding of information systems, network and system architectures, ERP platforms, and system integrations (including APIs).</li><li><strong>Needs Analysis & Procurement:</strong> Evaluate departmental requirements and business documentation to identify technology needs and procure cost-effective hardware and software solutions.</li><li><strong>Financial Oversight:</strong> Manage operating and capital expenditures related to infrastructure planning, design, and execution—including staffing, technologies, and partnerships.</li><li><strong>Site Support:</strong> Travel to various locations to support infrastructure build-outs and assist with client or vendor audits.</li><li><strong>Process Improvement:</strong> Develop and implement strategies to enhance productivity and streamline processes to meet or exceed company performance targets.</li><li><strong>Performance Management:</strong> Guide and evaluate team members to foster growth and talent development.</li><li><strong>Culture & Engagement:</strong> Promote company core values and initiatives to inspire and engage employees.</li><li><strong>Additional Duties:</strong> Perform other responsibilities as assigned.</li></ul>
  • 2025-10-23T16:58:55Z
IT Support Specialist
  • Burnaby, BC
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>If you are an experienced IT support specialist, and you have been looking to join a stable, career-minded company, then please read on. This is a chance to join a successful, well-established industrial company in Burnaby. You will work in a bright, modern office, easily accessible by transit and major transportation routes.</p><p><br></p><p>In this role, you will take on a wide scope of responsibility, supporting all of the company’s information systems and IT infrastructure. This will include workstations, servers, networks, business applications, information security, and more. You will collaborate with two other members of the IT team to provide coverage and support for the industrial operations and back-office users. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
  • 2025-10-15T21:39:11Z
Desktop Support Analyst (Part time)
  • Ottawa, ON
  • onsite
  • Temporary
  • 28.00 - 30.00 CAD / Hourly
  • <p>We are looking for a skilled Desktop Support Analyst to join our clients team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide comprehensive IT support to end-users, ensuring their hardware and software needs are met efficiently. As part of the regional IT support team, you will collaborate with global service desks while prioritizing local user satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide day-to-day IT support to local users, managing tickets, calls, and chat-based requests.</p><p>• Diagnose and resolve hardware and software issues, ensuring smooth functionality.</p><p>• Escalate unresolved issues to higher-level support teams as necessary.</p><p>• Install and configure software on user PCs and assist with hardware replacements.</p><p>• Maintain and support local IT infrastructure, including telephony systems and conference room equipment.</p><p>• Contribute to problem-solving initiatives and knowledge-sharing activities within the team.</p><p>• Monitor and prioritize tasks to enhance end-user satisfaction.</p><p>• Collaborate with the global IT support team to ensure seamless service delivery.</p><p>• Support network-related tasks, including basic troubleshooting of IP configurations.</p><p>• Ensure adherence to IT service delivery processes and standards.</p>
  • 2025-11-03T21:39:10Z
Nonstop Support Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
  • 2025-10-08T20:54:15Z
CFO
  • Orleans, ON
  • onsite
  • Permanent
  • 140000.00 - 180000.00 CAD / Yearly
  • <p>Due to a retirement er are looking for an experienced Chief Financial Officer (CFO) or Director of Finance to join our clients team in Orleans, Ontario. This role requires a strong leader with expertise in financial management, strategic planning, and operational oversight. The ideal candidate will have a proven ability to drive organizational success by implementing best practices, managing diverse teams, and ensuring compliance with financial and administrative standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategic financial plans in collaboration with executive management to achieve corporate goals.</p><p>• Oversee and provide leadership to HR, administrative staff, and accounting teams, ensuring efficient operations and strong team performance.</p><p>• Review contracts for financial compliance, providing detailed feedback and coordinating with legal experts when necessary.</p><p>• Manage relationships with third-party IT service providers and offer technical support for software applications, including Microsoft tools and accounting systems.</p><p>• Act as a global administrator for Microsoft platforms, handling identity management, security, licensing, and communication tools.</p><p>• Maintain and process security clearances for employees in compliance with government regulations.</p><p>• Supervise financial operations across multiple entities, including reviewing payables, payroll, financial statements, and tax returns for inactive corporations.</p><p>• Coordinate updates to corporate minute books and oversee documentation for holding companies.</p><p>• Prepare and sign prequalification proposals and tender bonds, collaborating with estimators for technical inputs.</p><p>• Lead safety, training, and certification initiatives to ensure compliance and enhance organizational standards.</p>
  • 2025-10-23T14:34:23Z
Call Center Specialist
  • Burlington, ON
  • onsite
  • Temporary
  • 19.00 - 22.00 CAD / Hourly
  • We are looking for a motivated and results-driven Call Center Specialist to join our team in Burlington, Ontario. In this contract position, you will play a key role in reaching out to prospective students and supporting a financial planning course campaign. This role requires excellent communication skills, a collaborative attitude, and the ability to work efficiently in a fast-paced office environment.<br><br>Responsibilities:<br>• Conduct outbound calls to a provided list of prospective students, ensuring attentive and courteous communication.<br>• Engage with individuals to promote the financial planning course and provide relevant information.<br>• Track and report daily progress, including the number of calls made, conversations held, and outcomes achieved.<br>• Maintain detailed records of interactions using customer relationship management (CRM) tools.<br>• Collaborate with team members to optimize outreach strategies and improve campaign efficiency.<br>• Handle inquiries and address concerns raised by prospective students with care and precision.<br>• Follow established scripts and guidelines while adapting your approach to meet individual needs.<br>• Ensure compliance with company policies and maintain a high standard of customer service.<br>• Utilize computer programs and systems effectively to support daily tasks and reporting.<br>• Contribute to a positive and productive team environment by sharing insights and feedback.
  • 2025-11-04T17:28:43Z
IT Director
  • Richmond, BC
  • onsite
  • Permanent
  • 110000.00 - 120000.00 CAD / Yearly
  • <p><strong>Description: </strong></p><p> </p><p>We are seeking a forward-thinking Manager of IT to lead digital transformation and build cutting-edge technical solutions. The ideal candidate has a passion for emerging technologies, delivering impactful initiatives, and fostering innovation.</p><p> </p><p>This is a full-time position based in Richmond BC 5x a week.</p><p> </p><p><strong>Responsibilities </strong></p><p> </p><ul><li>Lead innovation projects from conception to delivery.</li><li>Design and implement scalable solutions using modern tech stacks.</li><li>Deploy AI solutions to enhance personalization and operational efficiency.</li><li>Develop data warehousing strategies to optimize data utilization.</li><li>Build APIs, integrate club-level technologies, and streamline workflows.</li><li>Collaborate with cross-functional teams to identify tech-driven opportunities.</li><li>Manage proofs-of-concept, pilot programs, and rollouts.</li><li>Build partnerships with vendors to accelerate innovation.</li></ul>
  • 2025-10-21T16:28:50Z
Receptionist
  • Oakville, ON
  • onsite
  • Temporary
  • 21.00 - 22.00 CAD / Hourly
  • <p>We are seeking a detail-oriented and customer-focused Receptionist to join our team on a contract basis in Oakville, Ontario. The role involves managing incoming calls, performing collection follow-ups, dispatching and coordinating with logistics, data entry, payment processing, filing, and scanning.</p><p>The ideal candidate is highly organized, has strong customer service and dispatching experience, and demonstrates excellent written and verbal communication skills. You should be comfortable on the phone, able to multitask, and thrive in a fast-paced office environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer and direct incoming calls on a multi-line phone system.</li><li>Conduct collection follow-ups and process customer payments.</li><li>Dispatch drivers and coordinate with logistics to ensure timely deliveries and pickups.</li><li>Communicate with drivers, customers, and internal teams to resolve scheduling or delivery issues.</li><li>Greet and assist visitors and clients in a professional and friendly manner.</li><li>Maintain organized records and filing systems for easy document access.</li><li>Perform accurate data entry and update information in company systems.</li><li>Handle email correspondence and respond to inquiries promptly.</li><li>Ensure the reception area remains clean, organized, and welcoming.</li></ul><p><br></p>
  • 2025-11-07T15:38:45Z
Finance Transition Manager
  • Toronto, ON
  • onsite
  • Temporary
  • 60.00 - 80.00 CAD / Hourly
  • <p><strong>Finance Transformation Manager – Contract Opportunity</strong></p><p><strong>Location:</strong> Hybrid role in North York</p><p><strong>Type:</strong> Contract | Full-Time</p><p><strong>Start Date:</strong> Immediate</p><p> </p><p>Robert Half Canada is seeking a seasoned <strong>Finance Transformation Manager</strong> for a contract engagement with a leading organization undergoing a major finance operations transition to Shared Service Center. This role is ideal for a strategic finance leader with deep operational expertise and a proven track record in managing complex transitions across global finance functions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the transition and migration of finance functions to the designated shared services environment.</p><p>• Lead the design and execution of finance transformation initiatives across Procure-to-Pay (P2P), Record-to-Report (R2R), and Order-to-Cash (O2C).</p><p>• Coordinate finance activities with internal teams, including the Finance, IT and other departments</p><p>• Manage project timelines and milestones to ensure successful implementation of financial processes.</p><p>• Collaborate with international offices to align financial operations and reporting standards.</p><p>• Monitor and report on project progress, identifying and addressing any risks or challenges.</p><p>• Provide leadership and guidance to team members involved in the finance migration.</p><p>• Ensure compliance with all relevant financial regulations and policies during the transition.</p><p>• Facilitate communication between stakeholders to maintain transparency and alignment.</p><p>• Support the adoption of new systems and processes within the finance department.</p><p>• Develop and implement strategies to optimize efficiency and effectiveness in financial operations.</p>
  • 2025-10-28T20:04:22Z
Microsoft Systems Administrator
  • Hamilton, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • We are looking for an experienced Microsoft Systems Administrator to join our team in Hamilton, Ontario. As part of this contract position, you will play a pivotal role in managing and maintaining key Microsoft technologies to ensure seamless operations. This is an opportunity to apply your technical expertise in a dynamic environment within the local government sector.<br><br>Responsibilities:<br>• Oversee the administration and maintenance of Active Directory environments, including tasks such as user provisioning, group policies, and domain services.<br>• Manage Microsoft Exchange environments, including mailbox configurations, troubleshooting, and hybrid setups.<br>• Configure and operate System Center Configuration Manager (SCCM) to manage software packaging, updates, and endpoint lifecycle.<br>• Implement and manage Intune for device and application management, compliance policies, and security baselines.<br>• Diagnose and resolve technical issues across Active Directory, Exchange, SCCM, and Intune systems.<br>• Collaborate with security teams to enforce endpoint security policies and conditional access measures.<br>• Develop and update technical documentation, operational guides, and standard procedures.<br>• Support system upgrades, migrations, and integration projects involving Microsoft technologies.<br>• Monitor system performance and capacity, addressing issues proactively to maintain optimal functionality.<br>• Provide escalation support and share knowledge with less experienced team members to enhance team capabilities.
  • 2025-10-10T12:54:32Z
Manager, Financial Accounting
  • Vancouver, BC
  • onsite
  • Temporary
  • 50.00 - 55.00 CAD / Hourly
  • <p>Our client is searching for a Manager, Financial Accounting to work on a 13 month contract. The key responsibilities of the Manager, Financial Accounting are:</p><p><br></p><p>• Prepare monthly financial statements, financial forecasts and report variances</p><p>• Manage all full cycle accounting operations, including bi-weekly payroll and GL & client investment account reconciliations</p><p>• Coordinate and direct the preparation of the budget, regulatory reporting, monthly and annual close processes</p><p>• Financial modelling, research and analysis to provide decision support & recommendations for driving the successful business</p><p>• Prepare working papers for and manage annual financial statement audit</p><p>• Prepare working capital & other regulatory reports for Provincial Regulators</p><p>• Stay current with changes to tax laws and legislation</p><p>• Quarterly filing of GST/PST remittances</p><p><br></p><p><br></p>
  • 2025-11-02T05:28:55Z
Receptionist
  • Toronto, ON
  • onsite
  • Temporary
  • 20.00 - 21.00 CAD / Hourly
  • <p>We are looking for an organized and detail-oriented Receptionist to join our client's team on a short-term contract basis in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing excellent customer service. As the first point of contact, you will play a key role in ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming environment.</p><p>• Manage a multi-line phone system by answering, directing, and transferring calls promptly.</p><p>• Handle data entry tasks with accuracy and efficiency to maintain up-to-date records.</p><p>• Respond to inquiries through email correspondence while providing timely and clear communication.</p><p>• Schedule appointments and meetings, coordinating calendars to avoid conflicts.</p><p>• Organize and maintain physical and digital filing systems for easy accessibility.</p><p>• Assist with administrative duties such as preparing documents and reports using Microsoft Office tools.</p><p>• Collaborate with team members to ensure seamless office operations and customer satisfaction.</p><p>• Provide support in maintaining a clean and organized reception area.</p><p>• Communicate effectively with clients and colleagues to address needs and resolve issues.</p>
  • 2025-11-04T17:08:46Z
IT Director
  • Edmonton, AB
  • onsite
  • Permanent
  • 150000.00 - 190000.00 CAD / Yearly
  • We are looking for an experienced and visionary IT Director to lead digital and technology services within a post-secondary education environment. In this role, you will drive transformative initiatives, oversee strategic technology planning, and ensure the seamless integration of innovative solutions across academic, operational, and administrative areas. Your leadership will be pivotal in aligning IT infrastructure and governance with institutional priorities while maintaining robust cybersecurity measures.<br><br>Responsibilities:<br>• Oversee the delivery of innovative technology solutions to meet academic and operational demands effectively.<br>• Develop and execute strategic policies and processes to enhance technology systems across the organization.<br>• Lead the implementation of a comprehensive digital strategy, incorporating data management, emerging technologies, and advanced applications.<br>• Establish effective technology governance practices to ensure alignment with organizational goals.<br>• Ensure IT infrastructure evolves to meet strategic needs, while safeguarding systems through rigorous cybersecurity and risk management protocols.<br>• Collaborate with diverse stakeholders to seamlessly integrate technology into teaching, learning, and administrative processes.<br>• Monitor industry trends and emerging technologies to identify opportunities for innovation.<br>• Drive large-scale technology initiatives, ensuring successful execution from planning to completion.<br>• Build and maintain partnerships with external vendors and service providers to support technological advancements.
  • 2025-10-11T21:58:54Z
Accountant - Financial Reporting
  • Mississauga, ON
  • onsite
  • Temporary
  • 35.00 - 42.00 CAD / Hourly
  • <p>We are looking for a<strong> Accountant - Financial Reporting</strong> to join our client's team in Mississauga, Ontario. This long-term contract position is an excellent opportunity for a skilled and detail-oriented individual to contribute to financial reporting, tax compliance, and regulatory adherence within the transportation/logistics industry. The successful candidate will play a vital role in ensuring accurate and timely financial processes while supporting organizational goals.</p><p><br></p><p><strong>Work model: 5 days in the office, Mississauga </strong></p><p><strong>Contract: 12 mon + vacation/sick days + health and dental benefits</strong></p><p><br></p><p>Responsibilities:</p><p>• Coordinate and execute month-end closing tasks, including journal entries, account reconciliations, and preparation of financial statements.</p><p>• Manage monthly consumption tax returns and assist with annual corporate tax filings, ensuring compliance with tax regulations.</p><p>• Oversee lease accounting processes, including classification, measurement, and disclosure in line with IFRS standards.</p><p>• Compile required disclosures and supporting schedules for quarterly and annual financial reporting, ensuring accuracy and timely submission.</p><p>• Monitor changes in accounting standards and tax regulations, implementing updates to policies and procedures as necessary.</p><p>• Collaborate with auditors during internal and external audits, preparing required documentation and responding to inquiries.</p><p>• Maintain strong internal controls, ensuring compliance with company policies and regulatory requirements.</p><p>• Utilize Microsoft Dynamics 365 Business Central and advanced Excel skills to manage financial data effectively.</p><p>• Support multi-currency reporting processes and ensure accuracy in financial documentation.</p><p>• Work closely with cross-functional teams to improve financial operations and reporting efficiencies.</p>
  • 2025-10-31T14:14:13Z
Technicien informatique
  • Montreal, QC
  • onsite
  • Contract / Temporary to Hire
  • 28.00 - 32.00 CAD / Hourly
  • <p>Nous recherchons un spécialiste du support informatique bilingue pour intégrer une organisation dynamique basée à Montréal-Est, au Québec. Ce rôle est idéal pour une personne polyvalente et proactive, capable de fournir un soutien technique fluide dans un environnement manufacturier. Ce poste est un contrat de 6 mois sur site, avec possibilité d'embauche permanente.</p><p><br></p><p>Responsibilities:</p><p>• Offrir un soutien technique de premier niveau aux utilisateurs des départements tels que RH, finances, marketing et production.</p><p>• Installer, configurer et résoudre les problèmes liés au matériel et aux logiciels, y compris les ordinateurs portables, postes de travail, moniteurs et imprimantes.</p><p>• Assurer le bon fonctionnement de la connectivité réseau, incluant le Wi-Fi, le câblage et les commutateurs, et escalader les problèmes complexes si nécessaire.</p><p>• Gérer l'installation et les mises à jour des logiciels via des outils tels qu'Intune, avec des processus principalement automatisés.</p><p>• Répondre aux demandes et incidents des utilisateurs à travers la plateforme ServiceNow.</p><p>• Participer à la configuration et à la maintenance de systèmes Windows 11 dans un environnement Dell.</p><p>• Collaborer avec les équipes locales et coordonner les besoins de support à distance avec le gestionnaire.</p><p>• Maintenir une documentation précise et à jour des activités de support et des configurations techniques.</p>
  • 2025-11-05T21:29:03Z
Technicien Informatique Senior
  • Laval, QC
  • onsite
  • Permanent
  • 80000.00 - 105000.00 CAD / Yearly
  • <p><strong>Description sommaire du poste</strong></p><p>Nous recherchons un(e) <strong>technicien(ne) en informatique</strong> qui assurera le support informatique interne et le maintien de l’ensemble de l’infrastructure TI de l’entreprise. Comme unique ressource en informatique au sein de la PME, il ou elle agira à la fois comme <strong>soutien technique aux utilisateurs</strong> et comme <strong>responsable de la fiabilité, de la sécurité et de la performance</strong> des systèmes informatiques.</p><p><br></p><p><strong>Responsabilités principales:</strong></p><p>• Gestion et entretien des imprimantes</p><p>• Installation et configuration des postes pour les nouveaux utilisateurs</p><p>• Gestion des sauvegardes et copies de sécurité (back-up)</p><p>• Administration de Fortimail et Fortigate</p><p>• Mise à jour des systèmes SQL et Windows</p><p>• Gestion de la cybersécurité et des antivirus</p><p>• Administration du NAS (QNAP)</p><p>• Revue et optimisation de la configuration du réseau</p><p>• Analyse et amélioration des méthodes de travail informatiques</p><p>• Gestion et entretien du système de caméras de l’usine</p><p>• Entretien des périphériques informatiques de l’usine</p><p>• Support technique aux usagers (bureaux et usine)</p><p>• Gestion des connexions VPN</p><p>• Gestion du parc informatique (ordinateurs, tablettes et cellulaires)</p><p>• Support du système d’alarme (bureau et usine)</p><p>• Programmation et entretien des automates de l’usine</p><p>• Gestion et structuration des répertoires informatiques</p><p>• Programmation des tags de production</p><p>• Maintenance et supervision du système SharePoint 365</p><p><br></p>
  • 2025-10-31T18:54:06Z
Technicien de soutien informatique SENIOR
  • Montreal, QC
  • onsite
  • Permanent
  • 70000.00 - 85000.00 CAD / Yearly
  • <p>Nous sommes à la recherche d’un technicien principal en soutien informatique hautement qualifié pour rejoindre notre équipe à Montréal. Dans ce rôle, vous jouerez un rôle clé pour assurer le bon fonctionnement de nos systèmes informatiques, résoudre les problèmes techniques et soutenir nos employés avec un service exceptionnel. Si vous réussissez dans un environnement de fabrication rapide et aimez résoudre des défis technologiques complexes, ce poste est pour vous.</p><p><br></p><p><strong>Responsabilités :</strong></p><p><br></p><p>• Fournir un support technique de niveau 1 et 2 pour résoudre les problèmes des utilisateurs liés aux logiciels, au matériel et aux systèmes réseau.</p><p>• Installer, configurer et entretenir l’équipement informatique, y compris les ordinateurs, les imprimantes et autres périphériques.</p><p>• Gérer les comptes utilisateurs et les autorisations d’accès pour assurer une utilisation sécurisée et efficace du système.</p><p>• Collaborer sur des projets liés à l’informatique, suivre les progrès et mettre à jour la gestion si nécessaire.</p><p>• Animer des formations pour aider les utilisateurs à comprendre les nouvelles applications et procédures.</p><p>• Effectuer une maintenance préventive pour identifier et résoudre les problèmes potentiels du système avant qu’ils ne s’aggravent.</p><p>• Mettre en œuvre et appliquer des mesures de sécurité pour protéger les données et les systèmes de l’entreprise.</p><p>• Dépanner et résoudre les dysfonctionnements du système, en assurant un temps d’arrêt minimal.</p><p>• Travailler avec des équipes internes et externes pour exécuter les mises à niveau des systèmes logiciels et matériels.</p><p>• Promouvoir la sensibilisation à la sécurité informatique parmi les employés en partageant les meilleures pratiques et directives.</p>
  • 2025-10-30T16:34:01Z
Technicien informatique
  • Montreal, QC
  • onsite
  • Temporary
  • 30.00 - 33.00 CAD / Hourly
  • Nous recherchons un technicien informatique motivé pour rejoindre notre équipe dans le cadre d'un contrat à durée déterminée. Ce poste est basé à Montréal, Québec, et offre une opportunité unique de contribuer à un projet essentiel tout en mettant à profit vos compétences en support technique et service à la clientèle. Vous jouerez un rôle clé dans l'intégration et le soutien des utilisateurs au sein de deux entités récemment acquises.<br><br>Responsibilities:<br>• Fournir un support technique de niveau 1 et 2 aux employés des entités nouvellement acquises, couvrant environ 30 à 40 utilisateurs.<br>• Collaborer avec l'équipe technique existante pour garantir un service efficace, en tenant compte des différents fuseaux horaires.<br>• Participer activement à la migration des utilisateurs vers des environnements virtuels comme VMware et Citrix.<br>• Configurer et intégrer des comptes Office 365, notamment Exchange, Teams et SharePoint.<br>• Installer et configurer les postes de travail, imprimantes et autres périphériques nécessaires.<br>• Identifier et résoudre les problèmes liés au matériel, aux logiciels et au réseau.<br>• Documenter les interventions et gérer les demandes dans le système de suivi des billets.<br>• Travailler en étroite collaboration avec le gestionnaire du centre de services pour coordonner les activités liées au support technique.
  • 2025-11-07T15:53:57Z