<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
<p><strong>About the Role</strong></p><p>We are seeking a versatile Business Systems Analyst to join our client’s IT team in Vancouver. This role is a unique combination of Help Desk Support, System Administration, and Functional Analyst responsibilities. You will play a key part in supporting and enhancing Microsoft Dynamics AX and related applications, working closely with business users, technical teams, and external partners to ensure reliable, efficient, and scalable systems.</p><p><br></p><p>This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong mix of technical and business analysis skill<strong>s.</strong></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for Dynamics AX, including troubleshooting, configuration, and user assistance.</li><li>Monitor and respond to requests through the help desk system and shared mailboxes.</li><li>Collaborate with the Dynamics AX partner to implement system customizations and enhancements.</li><li>Assist in the design, configuration, and testing of Dynamics AX core modules and 3rd party integrations.</li><li>Maintain and administer supporting applications such as procurement, invoicing, and expense tracking tools.</li><li>Develop and maintain complex financial reports using SQL Server, MDX, and other reporting tools.</li><li>Design and test SQL ETL processes for financial data collection and reporting.</li><li>Work with stakeholders to gather requirements, develop test plans, train end users, and ensure proper documentation.</li><li>Create and maintain training materials, user guides, and process documentation.</li><li>Perform systems and quality assurance testing to ensure reliability and accuracy.</li></ul>
<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
<p>We are looking for a skilled and versatile IT Technician to join our team in Burlington, Ontario. In this role, you will handle a variety of technical tasks, including troubleshooting hardware and software issues, maintaining network systems, and repairing various devices. Your expertise will contribute to ensuring seamless operations across a range of technology platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Diagnose and repair hardware issues across devices such as laptops, desktops, and printers.</p><p>• Troubleshoot network connectivity problems, including wired and wireless configurations.</p><p>• Perform installations and upgrades for both hardware and software components.</p><p>• Maintain and repair smart TVs, satellite systems, and other onboard entertainment technologies.</p><p>• Conduct cabling work to support network and device connectivity.</p><p>• Handle break-fix tasks, ensuring timely resolution of technical issues.</p><p>• Assist with maintaining and repairing navigation systems and other specialized equipment.</p><p>• Provide general technical support to address a wide range of user and system needs.</p><p>• Manage workstation setups, including assembly, configuration, and testing.</p>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And you will also be involved in the ERP software system and other enterprise applications. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Our client, a Microsoft-focused organization, is undergoing a Windows 11 rollout and is seeking a Bilingual Tier 2 Technical Support Analyst to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 support via chat, email, and in-person channels</p><p>• Assist with the rollout and manual migration of devices to Windows 11</p><p>• Wipe and reimage Lenovo machines in preparation for deployment</p><p>• Troubleshoot hardware/software issues across Windows 11, Office 365, and other enterprise tools</p><p>• Support user account management and permissions via Active Directory</p><p>• Manage and resolve tickets using Zendesk</p><p>• Collaborate with internal IT teams to ensure smooth transitions during the upgrade</p><p>• Deliver bilingual (English/French) technical support to end users</p>
<p>Our client located in the Durham Region area is expanding their team and looking for a passionate IT Security Analyst to join their Security team. If you are looking for an opportunity to expand your technical skills and work for an impressive organization this could be the right job for you! This is a 6 month contract to start in Whitby, Ontario. If you meet the requirements and are interested in this opportunity please apply to the position directly.</p><p><br></p><p>Install, configure and monitor information security (IS) systems hardware, operating systems and application software</p><p>- Perform systems maintenance, corrective maintenance, expansion and upgrades, including operating system, application software and server hardware on multiple systems</p><p>- Provide technical support to end-users by acting upon system alerts generated by security systems, responding to security-related incident reports to the CS-IT Service Desk</p><p>- Create reports identifying inappropriate information and/or software and apply IS measures to restrict inappropriate usage as per the Region's Electronic Communications Systems Policy</p><p>- Research and liaise with prospective suppliers regarding security products and services; conduct evaluations of hardware and software to assess effectiveness and applicability</p><p>- Provide IS awareness and solutions to all divisions within CS-IT, conducting business impact analysis and provide guidance regarding security threats and methods to mitigate such threats</p><p>- Conduct regular information security assessments to ensure the risk to systems is being managed appropriately</p><p>- Identify security deficiencies through the effective analysis of all Regional information technology processes and projects</p><p>- Develop IS solutions and business cases, identifying systems that require re-evaluation based on changing needs within information security, information technology and business users</p><p>- Take charge of IS projects, completing appropriate project documentation, facilitate meetings with all stakeholders and project team members</p><p>- Assist with the development of policies, processes and procedures relating to IS, including actively researching and bringing forth broader technology issues with security implications</p><p>- Administer network security for wireless network access to ensure access is granted to authorized users and public Wi-Fi is securely isolated</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is recruiting now for a detail-oriented and technically savvy Application Support Specialist for our Edmonton Client. As the successful candidate you will take ownership of managing and optimizing the organization’s application portfolio. In this role, you will focus on integrating systems, streamlining data management, and driving innovative solutions to improve business operations. By leveraging workplace automation, database configurations, and AI-driven efficiencies, you will ensure applications align with organizational goals while enhancing overall digital capabilities. You will play a pivotal role in making data and applications work smarter to improve workflows, eliminate redundancies, and deliver long-lasting impact through technology.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Application Management:</strong> Oversee application services, including integration, updates, and optimization, ensuring they align with team goals and organizational objectives</li><li><strong>Data Systems:</strong> Configure and manage databases and data systems to ensure security, efficiency, and scalability while supporting overall system automation. Enable integration with enterprise applications, AI, and data analytics tools</li><li><strong>Technical Support:</strong> Develop solutions to minimize application and software conflicts,</li><li>optimize Microsoft 365 services (e.g., Teams, Viva, SharePoint) to align with organizational objectives and generate performance reports and collaborate with stakeholders to drive improvements</li><li><strong>Strategic Initiatives:</strong> Partner with teams across portfolios to strategize and implement digital solutions, contribute to major projects, lead application and data-related projects (planning, budget, execution) and drive innovation through the adoption and automation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a dynamic, tech-forward environment where your contributions will fundamentally shape the way the organization operates. You’ll have the chance to work on strategic projects that enhance workflows and deliver tangible results, while staying at the forefront of cutting-edge technologies such as workplace automation, AI, and cloud-based systems. Beyond a competitive salary and comprehensive benefits, you’ll gain hands-on experience with powerful tools like PowerShell, Azure, AWS, and M365, while playing a key role in evolving the client’s digital infrastructure for long-term success. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p>Robert Half is delighted to partner with a reputable corporate client in Vancouver to find a skilled Office Manager for a 2-month contract engagement. This is a fantastic opportunity for an organized and resourceful professional who thrives in a business support role. If you enjoy being the go-to person for office operations and have experience keeping the workplace running smoothly, we'd love to connect with you! This role is located fully onsite in Vancouver, BC.</p><p><br></p><p>As the Office Manager, you will play a pivotal role in ensuring the daily operations of the office are handled efficiently and professionally. In addition to supporting multiple departments, you will oversee administrative duties and contribute to maintaining a welcoming office environment. Key responsibilities include:</p><ul><li>Manage day-to-day office responsibilities, including maintaining common areas, ordering office supplies, and ensuring the workplace remains tidy and organized.</li><li>Provide front desk coverage by welcoming visitors, answering phone calls, and routing inquiries appropriately.</li><li>Support multi-department teams by scheduling meetings and coordinating calendars for key personnel.</li><li>Assist with organizing events, compiling meeting notes, and following up on tasks and deadlines across departments.</li><li>Process expense claims and ensure timely reimbursement submissions.</li><li>Collaborate with teams to address ad hoc administrative needs as they arise.</li></ul>
<p>We are searching for experienced Administrative Coordinators for our client, a non-profit organization for construction, based in New Westminster. In the role of Health & Safety Coordinator, you will be responsible for supporting the administrative function of the Health & Safety department and the Advisory Committee. No two days are the same in this fast paced, high volume role, requiring a highly organized individual who has a keen interest in learning new things, communicating with a variety of individuals, and understands the importance of Safety withing Construction.</p><p><br></p><p>The main duties of this person are:</p><p>• Manage the Director’s calendar, including scheduling meetings, appointments, and reminders.</p><p>• Draft emails, memos, and other communications on behalf of the Director; respond to stakeholder inquiries related to safety and OH& S programs.</p><p>• Conduct regulatory reviews and prepare reports for industry groups as needed.</p><p>• Contribute to social media and publications promoting safety services; update Health & Safety content and industry resources on the website.</p><p>• Assist with planning annual Safety Conference and represent the organization at industry events.</p><p>• Maintain accurate records, templates, photos, and reports using the document management system.</p><p>• Ensure proper recordkeeping across all applicable databases and programs.</p><p>• Provide general administrative support to the Health & Safety team as directed by the Director.</p><p>• Coordinate committee activities by scheduling meetings, preparing agendas, documenting minutes and action items, and responding to member and stakeholder inquiries.</p><p>• Support project work by developing documentation and industry resources, and compiling statistics and progress reports for monthly or ad hoc presentations to the committees.</p><p>• Co-lead the Occupational Health & Safety (OH& S) program alongside the Director, including active participation in the JOHS Committee, internal safety initiatives, and COR audit responsibilities to maintain certification.</p><p>• Maintain compliance by updating OH& S documents in line with regulatory changes, liaising with WorkSafeBC as needed, and reporting safety statistics and progress to Executives.</p><p><br></p><p><br></p>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p><strong>THE ROLE: </strong></p><p>We have an exciting opportunity for an experienced Information Technology Manager to play a key role in driving reliable, secure, and efficient IT operations within a dynamic organization. This leadership position focuses on overseeing enterprise infrastructure, networks, cybersecurity, applications, and data services to ensure seamless internal operations and customer-facing services.</p><p>As an IT Manager, you will spearhead strategic planning, technology architecture development, and cybersecurity controls while fostering strong relationships across internal teams and external stakeholders. Your responsibilities will encompass infrastructure management, IT strategy implementation, risk management, disaster recovery planning, personnel and vendor oversight, and contributing to business value through innovative IT solutions.</p><p><strong><em>Key Responsibilities:</em></strong></p><ul><li>Infrastructure Management: Plan, deploy, and manage diverse IT environments, including on-premises and cloud-based systems (e.g., Azure, AWS). Oversee enterprise applications, backup solutions, disaster recovery processes, and network systems, ensuring functionality and smooth operation</li><li>Operational Excellence: Monitor service requests and incidents, utilize ticketing tools, maintain CMDB documentation, and collaborate with teams during audits and assessments</li><li>Strategic Planning: Develop tactical roadmaps aligned with organizational goals, refine security architectures, and contribute to IT integration and optimization efforts</li><li>Cybersecurity Leadership: Implement compliance processes using best practices (e.g., NIST framework), manage risk assessments, enforce IT security policies, and safeguard organizational assets</li><li>Stakeholder Engagement: Collaborate with business teams to define infrastructure needs, contribute to project lifecycles, and ensure high-quality IT services that align with company objectives</li><li>Personnel and Vendor Management: Guide IT team members, oversee vendor contracts and deliverables, and ensure services comply with procurement policies and financial accountability</li></ul><p><strong>WHY THIS ROLE:</strong></p><p>This position offers a rare opportunity to lead transformative IT initiatives within a forward-thinking organization that values innovation and operational excellence. Our client offers a competitive salary and a comprehensive benefits package with the opportunity to gain exposure to cutting-edge technologies, like Azure, AWS, and enterprise cybersecurity tools and enhance your managerial skills by guiding a team of IT professionals and applying your expertise to multi-site environments. Thrive in a role that offers a fast-paced environment, and opportunities for continuous development. a fun but challenging team-oriented environment. If you have the qualities, we are looking for and want to advance your career with an industry leading company don’t delay and submit your resume today.</p>
<p>Robert Half is working with a growing business located in Downtown Vancouver to help identify a new Accounting Manager. Reporting to the Controller with dotted line reporting to the parent, investment company, the Accounting Manager will play a significant role in developing the scalability of the businesses finance functions while ensuring the day-to-day accounting is accurate and timely. The Accounting Manager will take ownership of the accounting function, spearheading the development of robust policies, procedures, and internal controls. The successful candidate will also manage and streamline the month-end close process to ensure timely and accurate financial reporting.</p><p><br></p><p>Key responsibilities would include:</p><p><br></p><ul><li>Own the month-end close process, including preparation and review of journal entries, reconciliations, and financial statements</li><li>Monthly management reporting for operational and executive leadership</li><li> Participation in budgeting and forecasting in partnership with the Controller</li><li>Ad hoc financial and variance analysis</li><li>Build and implement accounting policies and standards to ensure compliance with GAAP and other regulatory requirements</li><li>Design and implement effective internal controls to safeguard company assets and ensure accurate financial reporting</li><li>Evaluate existing accounting processes and recommend improvements for efficiency and scalability</li><li>Serve as the primary liaison for external audits, handling documentation and addressing auditor requests</li><li>Provide leadership and guidance to junior accounting staff, fostering professional development and maintaining a high-performance team</li><li>Support Finance Department initiatives, such as software and systems implementation and other departmental or firm-wide improvements, with research, planning, and implementation, as required</li></ul>
<p><strong>Job Description: Senior Finance and Expense Analyst</strong></p><p><strong>Overview:</strong></p><p> Our insurance client is seeking a detail-oriented professional to support financial analysis, resource planning, and expense optimization for one of their lines of business. This role involves preparing headcount and expense reports, partnering with senior leaders during budgeting cycles, and driving process improvement initiatives.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and analyze headcount, staff costs, and expense-related reports (MBR, QBR) to support resource planning and operational budgeting.</li><li>Collaborate with cost center leaders and finance during budget/forecast cycles to ensure accurate financial reporting and alignment with organizational goals.</li><li>Provide insights to senior leaders that drive expense optimization and operational efficiencies while ensuring financial data reflects current business practices.</li><li>Lead or assist with ad hoc projects, process improvements, and reporting initiatives as needed to enhance business performance.</li></ul><p><br></p>
<p><strong>Job Title:</strong> Legal & HR Operations Specialist</p><p><strong>Position Overview</strong></p><p> We are seeking a highly organized and detail-oriented professional to provide operational support across both Legal and Human Resources functions. This unique hybrid role bridges corporate governance, legal administration, and HR operations, requiring someone who thrives in a fast-paced, evolving business environment. The ideal candidate is proactive, adaptable, and able to manage sensitive information with the utmost discretion.</p><p><strong>Key Responsibilities</strong></p><p><em>Legal Operations & Governance</em></p><ul><li>Partner with senior leadership on legal and governance matters, ensuring compliance and efficient workflows.</li><li>Maintain corporate records and documentation in line with internal and regulatory standards.</li><li>Oversee the contract lifecycle, including drafting, reviewing, tracking approvals, renewals, and e-signature processes.</li><li>Support preparation and coordination of board and committee meetings, including agendas, minutes, resolutions, and portal administration.</li><li>Assist with regulatory filings, legal research, and due diligence efforts related to business initiatives.</li><li>Track legal matters, invoices, and deadlines to ensure efficient operations.</li><li>Provide general legal administrative support, including document editing and proofreading.</li></ul><p><em>Human Resources Operations</em></p><ul><li>Administer HR systems and processes, supporting the full employee lifecycle from onboarding to offboarding.</li><li>Prepare and maintain HR documentation, including agreements, amendments, and compliance-related materials.</li><li>Support administration of employee equity programs and consultant agreements.</li><li>Coordinate policy acknowledgments, training compliance, and performance review cycles.</li><li>Maintain organized HR records and assist with HR surveys and process improvements.</li></ul><p><br></p>
<p>We are looking for a Senior Internal Auditor to join our team in Vancouver, British Columbia. In this long-term contract position, you will play a key role in ensuring compliance with regulatory standards and internal policies while driving operational efficiency. This opportunity is ideal for someone with auditing experience, and while exposure to the construction industry would be an asset, it is not a requirement.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive internal audits to assess compliance with regulatory standards and company policies.</p><p>• Review and analyze financial statements, records, and documentation to ensure accuracy and reliability.</p><p>• Collaborate with cross-functional teams to evaluate operational processes and identify areas for improvement.</p><p>• Prepare detailed audit reports with actionable recommendations for enhancing controls and processes.</p><p>• Monitor environmental compliance and adherence to regulations within construction projects.</p><p>• Evaluate the effectiveness of risk management frameworks and propose enhancements.</p><p>• Provide guidance on best practices for compliance within the construction industry.</p><p>• Engage with stakeholders to address audit findings and support the implementation of corrective actions.</p><p>• Stay updated on changes in environmental regulations and their impact on ongoing and future projects.</p><p>• Contribute to the development of internal auditing standards and methodologies.</p>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
<p>We are looking for a proactive and organized Office Assistant to join our client's team on a contract basis in Vancouver, British Columbia. This role involves managing various administrative and organizational tasks to ensure the smooth operation of a busy office environment. If you thrive in a dynamic and team-oriented workplace, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Maintain cleanliness and organization of common areas, including clearing tables and tidying up workspaces.</p><p>• Oversee the snack counter and ensure it is well-stocked and orderly.</p><p>• Perform light lifting tasks, such as moving and organizing boxes.</p><p>• Assist with inventory management by organizing and maintaining office supplies.</p><p>• Complete data entry tasks, including updating spreadsheets.</p><p>• Provide front-line support by greeting visitors and responding to immediate office needs.</p><p>• Perform photocopying, scanning, and filing as needed to support office functions.</p><p>• Ensure proper documentation and record-keeping for administrative tasks.</p><p>• Collaborate with team members to uphold a positive and efficient work environment.</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
