Cloud Systems Analyst Jobs in Toronto, ON

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Desktop Support Analyst

Brampton, ON
onsite
Permanent
65000 - 75000 CAD / Yearly
We are looking for a Desktop Support Analyst to provide reliable technical assistance to employees in Brampton, Ontario. In this role, you will support day-to-day end-user computing needs, maintain core desktop and account administration processes, and help keep workplace technology secure and efficient. This opportunity is well suited to someone who enjoys solving technical issues, supporting a diverse user base, and contributing to stable IT operations. Responsibilities:• Deliver front-line technical support for desktops, laptops, mobile devices, printers, and other workplace hardware used by employees.• Investigate and resolve service desk tickets, user requests, and technical incidents in a timely and thorough manner.• Diagnose issues involving operating systems, business applications, hardware components, printing, and remote connectivity, escalating more complex problems when needed.• Set up, update, and retire user accounts, access rights, and group memberships while maintaining compliance with organizational security standards.• Assist with employee onboarding and offboarding by preparing equipment, configuring access, and ensuring account changes are completed accurately.• Install, configure, and maintain desktop equipment, operating systems, software packages, and patches across the end-user environment.• Track IT assets, keep support records current, and help coordinate device replacements and hardware lifecycle activities.• Provide support for Microsoft 365 tools, Active Directory administration, password issues, and basic backup or recovery tasks.• Troubleshoot network and remote access problems involving Wi-Fi, internet connectivity, switches, routers, wireless access points, and related infrastructure.• Contribute to technical documentation, knowledge articles, and continuous improvement initiatives while promoting safe computing practices across the organization
2026-09-25T00:00:00Z

Data Analyst

Toronto, ON
onsite
30 - 40 CAD / Hourly
We are looking for a Data Analyst to join a team in Toronto, Ontario and turn complex data into practical insights that support product growth and performance. In this role, you will combine experimentation, reporting, and predictive analysis to evaluate user trends, measure outcomes, and guide business decisions. The position calls for a strong analytical mindset, technical fluency, and the ability to communicate findings clearly to cross-functional stakeholders. Responsibilities: • Create and maintain dynamic dashboards and reporting tools that improve visibility into product and business performance metrics. • Build scalable data models and establish clear metric definitions that support reliable self-service reporting across teams. • Plan and assess A/B and multivariate experiments to measure feature impact and inform product direction. • Examine customer behaviour, conversion paths, cohort trends, and feature usage patterns to uncover opportunities for growth and optimization. • Develop forecasting and scenario-based models, including lifetime value assessments, to evaluate business strategies under different risk conditions. • Investigate performance issues through detailed root cause analysis and provide data-backed recommendations for improvement. • Apply statistical methods and machine learning techniques to strengthen decision-making and improve product outcomes. • Work closely with Product, Marketing, Risk, Finance, and Data Engineering teams to align analytical priorities with business goals and compliance expectations. • Present insights, findings, and strategic recommendations to senior leaders in a clear and actionable way.
2026-10-09T00:00:00Z

Data Analyst

Toronto, ON
onsite
Permanent
80000 - 90000 CAD / Yearly
This is a hybrid position (3x a week in the office) in Downtown Toronto. This job posting is for a current vacancy with our client. We are looking for a Data Analyst who enjoys working hands-on with data while partnering with business and finance stakeholders. The ideal candidate will bring strong SQL and advanced Excel skills, experience working with financial data, and the ability to turn complex information into clear and meaningful reports and insights. What you will do and how you will make an impact … · Develop, maintain, and enhance financial and operational reports, dashboards, and recurring reporting packages.· Extract and analyze data from multiple systems and data sources using SQL and Excel.· Work extensively with Excel, including PivotTables, data manipulation, analysis, charts, and reporting.· Prepare, validate, and reconcile data to ensure reports are complete and accurate.· Create recurring and ad hoc reports to support management and business decision-making.· Present reports and findings to stakeholders and help communicate the story behind the data.
2026-09-30T00:00:00Z

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