<p>We are looking for a Service Coordinator to join our clients team in Surrey, British Columbia. In this role, you will play a vital part in supporting our team by managing schedules, coordinating services, and ensuring seamless communication between clients and technicians. This is a Contract to permanent position, offering an excellent opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily schedules for technicians, ensuring tasks are assigned based on priority, skills, and location.</p><p>• Act as the primary point of contact between customers and field staff, facilitating clear and timely communication.</p><p>• Monitor and update work orders, ensuring accurate documentation and on-time completion.</p><p>• Review and process field service timesheets, ensuring compliance with payroll and client portal requirements.</p><p>• Manage inventory by ordering supplies, collaborating with vendors, and tracking procurement card usage.</p><p>• Work with subcontractors and provide support to technicians in overcoming on-site challenges.</p><p>• Address customer concerns promptly, advocating for service quality and maintaining client satisfaction.</p><p>• Utilize designated scheduling platforms to optimize dispatch and respond to urgent service requests.</p><p>• Assist in improving administrative processes and share expertise to enhance team performance.</p><p>• Take on additional responsibilities as needed to support the smooth operation of the service team.</p>

<p>• Minimum of 1 year of experience in a similar role.</p><p>• Strong communication skills with the ability to build relationships and resolve issues effectively.</p><p>• Prior experience working in Dispatch in mechanical, plumbing, or related fields is a must have. </p><p>• Experience in dispatching, scheduling, and coordinating services.</p><p>• Proficiency in CRM software and other scheduling tools.</p><p>• Ability to work independently while contributing to a team-oriented environment.</p><p>• Detail-oriented with excellent organizational and time management skills.</p><p>• Familiarity with supply ordering and vendor coordination.</p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.</p> <p>Only job postings for jobs located in Quebec appear in French.</p> <p>© 2025 Robert Half. By clicking “Apply,” you’re agreeing to <a href="https://www.roberthalf.com/ca/en/terms">Robert Half’s Terms of Use</a>.</p>