<p>As a <strong>Data Scientist</strong>, you will lead the end-to-end development of customer-centric data products designed to help internal teams better understand and enhance the customer journey. You will partner closely with Go-To-Market teams (Sales, Marketing, and Customer Success) and Product stakeholders to translate business questions into clear, actionable analytical requirements.</p><p><br></p><p>In this role, you will analyze product usage and customer feedback data, transforming insights into impactful dashboards, reports, and strategic recommendations that drive informed decision-making across Sales, Marketing, Customer Success, Finance, and Product. You will also champion data quality, integrity, and performance while contributing to the long-term customer analytics strategy and lifecycle insights.</p><p><br></p><p>This position reports to the VP, Finance and Operations and works cross-functionally with Go-To-Market and R& D teams.</p>

<p><strong>Must-Haves:</strong></p><ul><li><strong>Location:</strong> Must be based in Ottawa. We are not considering candidates outside the Ottawa region at this time.</li><li><strong>Technical Expertise:</strong> Strong proficiency in <strong>SQL</strong> and <strong>Python</strong>, with hands-on experience building and maintaining ETL/data ingestion pipelines.</li><li><strong>Cloud Data Platforms:</strong> Practical experience working with modern cloud data warehouses such as <strong>Snowflake, BigQuery, or Redshift.</strong></li><li><strong>Data Modeling & Storytelling:</strong> Demonstrated ability to transform raw datasets into well-structured schemas and translate insights into clear, compelling business narratives.</li><li><strong>Visualization & Reporting:</strong> Experience building executive-ready dashboards in Tableau to support data-driven decision-making.</li><li><strong>Data Orchestration & Transformation:</strong> Familiarity with tools such as<strong> Airflow, Dagster, and dbt.</strong></li><li><strong>Systems Integration:</strong> Proven ability to integrate multiple systems and pipelines to create reliable, end-to-end data flows and a unified source of truth.</li><li><strong>Customer Analytics (SaaS):</strong> Strong understanding of the SaaS customer journey, including lifecycle analytics and churn analysis. Experience with tools such as ChurnZero is preferred.</li><li><strong>Cross-Functional Partnership:</strong> Excellent communication skills with the ability to engage stakeholders and serve as the primary data partner for cross-functional teams.</li><li><strong>Experience:</strong> 4+ years of relevant industry experience, ideally within a high-growth startup or fast-paced team environment.</li><li><strong>Education:</strong> Bachelor’s or Master’s degree from a Tier 1 North American university.</li></ul><p><br></p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>This job posting is for a current vacancy with our client.</p> <p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p> <p>Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.</p> <p>Only job postings for jobs located in Quebec appear in French.</p> <p>© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/ca/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/ca/en/privacy">Privacy Notice</a>.</p>