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4 results for Customer Service Representative in Ottawa, ON

Bilingual Finance Officer
  • Central Ottawa, ON
  • onsite
  • Permanent
  • 65000.00 - 70000.00 CAD / Yearly
  • <p><strong>Robert Half is partnering with an excellent organization that's looking for a bilingual Finance Officer to join their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (65-70K)</p><p>-Full benefits + RRSP match</p><p>-Up to 4 weeks vacation + 15 sick days</p><p>-Free parking</p><p>-Excellent team</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and issue sales invoices accurately and in a timely manner.</p><p>• Conduct follow-up calls with customers to address overdue accounts and arrange payments.</p><p>• Generate detailed aging reports to monitor outstanding balances.</p><p>• Process and apply debits, credits, and payments, including cheques and credit card transactions.</p><p>• Manage employee expense claims by reviewing and processing them for reimbursement.</p><p>• Investigate and resolve customer disputes related to billing and payments.</p><p>• Create journal entries and assist in maintaining accurate financial records.</p><p>• Handle the bank reconciliation.</p><p>• Process the employees' payroll including bonuses, deductions, and taxes. </p><p>• Assist with the month end closing duties.</p><p>• Assist the Finance Manager with other financial duties.</p><p>• Reconcile monthly revenue accounts and support year-end closing and audit preparations.</p>
  • 2025-10-16T13:48:47Z
CFO
  • Ottawa, ON
  • onsite
  • Permanent
  • 190000.00 - 210000.00 CAD / Yearly
  • <p>We are looking for an accomplished and forward-thinking Chief Financial Officer (CFO) to join our client's executive leadership team in Ottawa, Ontario. This role is pivotal in overseeing financial strategy, compliance, and operational excellence while serving as a trusted advisor to senior leadership and the Board of Directors. The successful candidate will bring a balance of strategic vision and hands-on expertise to ensure the organization's financial sustainability and regulatory adherence.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic financial guidance to the Board of Directors, executive team, and senior management to support organizational decision-making and long-term goals.</p><p>• Manage and oversee financial planning, budgeting, forecasting, and reporting processes for the organization and its subsidiaries.</p><p>• Ensure compliance with federal contracting standards and regulations, while delivering accurate analysis to support corporate planning.</p><p>• Develop and maintain robust internal controls, risk management strategies, and treasury operations to safeguard organizational assets.</p><p>• Establish and enforce financial policies and systems that adhere to high standards and regulatory requirements.</p><p>• Lead, mentor, and develop senior finance managers and their teams, fostering growth and succession planning.</p><p>• Collaborate with external stakeholders, including auditors, regulators, financial institutions, insurers, and government authorities.</p><p>• Represent the organization in high-level negotiations with federal government departments, benefit providers, and major partners.</p><p>• Work closely with Federation CFOs to align financial strategies and practices across the broader organization.</p><p>• Drive operational improvements through the implementation and optimization of financial systems and tools.</p>
  • 2025-10-16T13:39:23Z
CFO
  • Ottawa, ON
  • onsite
  • Permanent
  • 172000.00 - 202000.00 CAD / Yearly
  • <p>We are looking for an experienced, <strong>fluently bilingual Chief Financial Officer (CFO)</strong> to oversee the financial, administrative, and security operations of our client's Crown Corporation in Ottawa, Ontario. This pivotal role involves managing a significant Crown Corporation's financial portfolio, ensuring fiscal stewardship, and maintaining operational continuity across multiple domains. The ideal candidate will bring a wealth of expertise in financial management, risk mitigation, and security oversight to uphold the organization's mission and safeguard its assets.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead financial planning, budgeting, and reporting processes to ensure the organization meets its fiscal objectives.</p><p>• Oversee the management of an investment portfolio valued at over $480 million, ensuring optimal returns and compliance with regulations.</p><p>• Direct key administrative functions, including accounting, contracting, and accommodation services.</p><p>• Develop and implement comprehensive risk management strategies to mitigate potential threats and maintain operational continuity.</p><p>• Supervise security policies, practices, and systems to safeguard physical and informational assets.</p><p>• Manage crisis response and incident handling to ensure the organization remains resilient in the face of challenges.</p><p>• Collaborate with executive leadership to align financial and administrative strategies with organizational goals.</p><p>• Ensure compliance with government funding requirements and oversee the allocation of $380 million in annual expenses.</p><p>• Optimize the use of accounting software, CRM systems, and other business tools to streamline operations.</p><p>• Provide guidance and mentorship to the finance and administration teams to foster detail-oriented growth.</p>
  • 2025-10-16T13:48:47Z
ERP Compliance & Security Officer
  • Ottawa, ON
  • onsite
  • Permanent
  • 80000.00 - 95000.00 CAD / Yearly
  • We are looking for an experienced ERP Compliance & Security Officer to join our team in Ottawa, Ontario. In this role, you will play a pivotal part in managing and optimizing the security protocols and compliance measures of our Oracle Fusion Cloud environment. This is an excellent opportunity for a bilingual individual to contribute to both the implementation and sustainability of a critical system within a non-profit organization.<br><br>Responsibilities:<br>• Lead the final stages of Oracle Fusion Cloud deployment, ensuring a smooth transition to operational sustainment.<br>• Design and monitor security roles and responsibilities to uphold the Principle of Least Privilege across the Oracle platform.<br>• Conduct conflict analysis and implement controls to address segregation of duties (SoD) and sensitive access (SA) concerns.<br>• Develop and maintain robust governance strategies for authentication, authorization, and licensing optimization.<br>• Collaborate with internal teams to align system security policies with audit and regulatory standards.<br>• Perform detailed documentation and testing to finalize system configurations.<br>• Monitor and manage risk within the Oracle Risk Management Cloud module, ensuring internal controls meet compliance requirements.<br>• Provide ongoing support and enhancements to the ERP system, focusing on both technical and functional improvements.<br>• Train and guide team members on ERP security protocols and compliance measures.<br>• Optimize entitlement management to ensure cost-effective license usage.
  • 2025-10-09T14:19:01Z