We are looking for a detail-oriented Receptionist to support day-to-day front desk operations for an Information Technology environment in Ottawa, Ontario. This Contract position is ideal for someone with strong communication abilities, sound judgement, and a highly organized approach to administrative support. The successful candidate will create a welcoming first impression while managing calls, correspondence, scheduling, and general office coordination with accuracy and discretion.<br><br>Responsibilities:<br>• Welcome visitors, respond to general inquiries, and ensure the front desk operates in a courteous and efficient manner.<br>• Manage a multi-line phone system by directing incoming calls promptly and taking clear, accurate messages when required.<br>• Coordinate calendars and arrange appointments, meetings, and other scheduling requests to support daily business activities.<br>• Prepare, send, and monitor email communications while maintaining a high standard in all written correspondence.<br>• Enter and update information in internal records, spreadsheets, and administrative documents with a high level of accuracy.<br>• Maintain organized filing systems for physical and electronic documents so information can be retrieved quickly when needed.<br>• Provide administrative support using Microsoft Word, Excel, and Outlook to assist with reports, tracking, and routine office tasks.<br>• Collaborate with internal staff and external contacts to help ensure smooth communication and a positive service experience.