<p>Our client is looking for a hands-on <strong>Bilingual <u>French </u>Operations Manager</strong> to support and oversee multiple collection and service locations across Canada and the U.S.</p><p>This role is focused on keeping operations running smoothly, supporting site leaders, improving performance, and ensuring locations meet company standards.</p><p>Responsibilities:</p><ul><li>Support and coach site managers across multiple locations.</li><li>Monitor operational performance, productivity, and service levels.</li><li>Review weekly activity and performance reports.</li><li>Help identify and solve operational challenges.</li><li>Ensure health & safety and company standards are followed.</li><li>Manage relationships with third-party vendors and service providers.</li><li>Support the onboarding of new locations.</li><li>Travel to sites regularly to provide leadership and support.</li></ul>
<p>Our client is seeking a <strong>Bilingual Pensions, & HR Specialist</strong> to support a broad range of employee programs and HR administration activities. This role is ideal for a detail-oriented professional who enjoys balancing program administration, employee support, compliance, and process improvement within a collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer employee benefit and retirement programs, ensuring accurate enrollment, maintenance, and ongoing support.</li><li>Serve as a primary point of contact for employee inquiries related to benefits, leaves, and related programs.</li><li>Liaise with internal stakeholders and external service providers to ensure effective program delivery and issue resolution.</li><li>Support regulatory reporting, audits, documentation, and compliance activities.</li><li>Review and reconcile program-related invoices and records for accuracy.</li><li>Assist with employee life event administration, including leaves, retirements, and other employment-related changes.</li><li>Coordinate employee communications, program education, and information sessions.</li><li>Manage leave and disability cases, including tracking, communication, and return-to-work support.</li><li>Maintain accurate records, reports, and administrative processes while identifying opportunities for improvement.</li><li>Provide general HR support and assist with additional employee programs as required.</li></ul>