<p>Our client is seeking a detail-oriented <strong>Customer Service Representative</strong> to join their team in Edmonton, Alberta. The role involves providing exceptional support to members, applicants, and the public while ensuring seamless communication and problem resolution.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Respond to inquiries on registrations, memberships, and services.</li><li>Redirect complex issues to the appropriate teams and ensure proper follow-up.</li><li>Assist clients with forms and online systems.</li><li>Verify documentation for compliance.</li><li>Process membership renewals and updates.</li><li>Manage service queues, monitor requests, and escalate when needed.</li><li>Maintain precise records in document management systems.</li><li>Prepare correspondence, reports, and required documentation.</li><li>Recommend service improvements participate in training.</li></ul>

<p><strong>Qualifications:</strong></p><p><br></p><ul><li>Customer service or call centre experience with a focus on client satisfaction.</li><li>Proficient in Microsoft Excel and Word.</li><li>Strong written and verbal communication; comfortable with inbound and outbound calls.</li><li>Accurate data entry and order processing skills.</li><li>Able to multitask, prioritize, and meet deadlines.</li><li>Experience scheduling appointments and managing professional email communication.</li><li>Strong problem-solving and teamwork abilities.</li></ul><p><strong>How to Apply:</strong></p><p> </p><p>To be considered for this contract role, click the “Apply Now!” link or by using the Robert Half mobile app. Download it on the App Store or get it on Google Play today!</p><p> </p><p>Reference Number: <strong>05110-0013343807</strong></p><p> </p><p>Robert Half would like to thank all applicants for their expressed interest however, only those candidates identified for interview will be contacted.</p>

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