We are looking for a detail-oriented and reliable Customer Service Representative to join our team on a contract basis in Edmonton, Alberta. In this role, you will handle administrative and customer service tasks with a focus on accuracy and efficiency. This position offers a quiet work environment with opportunities for independent work and collaboration. Responsibilities: • Process and digitally file paperwork, including service technician documents, reorders, and reschedules, ensuring accurate post-order processing for invoice generation. • Perform data entry tasks with precision, maintaining up-to-date and accurate records in the system. • Activate and manage customer lockouts by following established procedures to ensure timely releases and adjustments. • Provide support at the reception area, greeting scheduled visitors and maintaining a welcoming environment. • Utilize Microsoft Office and in-house software to complete daily tasks, with training provided on internal systems. • Handle email correspondence and respond to customer inquiries in a timely and efficient manner. • Schedule appointments and coordinate with team members to ensure smooth operations. • Collaborate with team members to address customer needs and provide excellent service. • Ensure all tasks are completed in alignment with company policies and procedures.

• Proficiency in Microsoft Office, including Excel and Word. • Strong attention to detail and accuracy in data entry and documentation. • Excellent communication skills, both verbal and written. • Ability to work independently and as part of a team in a quiet and focused environment. • Previous experience in customer service, order entry, or administrative roles is an asset. • Comfortable learning and using in-house software with provided training. • Reliable and punctual with a strong work ethic. • Ability to maintain professionalism in interactions with customers and team members.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada. Only job postings for jobs located in Quebec appear in French. © 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/ca/en/terms">Robert Half’s Terms of Use</a>.

Edmonton, AB
onsite
Temporary
20.90 - 24.20 CAD / Hourly
We are looking for a detail-oriented and reliable Customer Service Representative to join our team on a contract basis in Edmonton, Alberta. In this role, you will handle administrative and customer service tasks with a focus on accuracy and efficiency. This position offers a quiet work environment with opportunities for independent work and collaboration. Responsibilities: • Process and digitally file paperwork, including service technician documents, reorders, and reschedules, ensuring accurate post-order processing for invoice generation. • Perform data entry tasks with precision, maintaining up-to-date and accurate records in the system. • Activate and manage customer lockouts by following established procedures to ensure timely releases and adjustments. • Provide support at the reception area, greeting scheduled visitors and maintaining a welcoming environment. • Utilize Microsoft Office and in-house software to complete daily tasks, with training provided on internal systems. • Handle email correspondence and respond to customer inquiries in a timely and efficient manner. • Schedule appointments and coordinate with team members to ensure smooth operations. • Collaborate with team members to address customer needs and provide excellent service. • Ensure all tasks are completed in alignment with company policies and procedures.
2025-09-08T16:14:06Z

Customer Service Representative Job in Edmonton | Robert Half