While it’s good to expect general interview questions — such as “What’s your biggest strength and weakness?” or “Why are you a good fit for this job?” — it’s more important to be prepared for questions a hiring manager may ask that delve further into the skills sets and personality traits required for the administrative jobs you’re applying for.

Robert Half is here to help with a list of administrative interview questions you may be asked if you’re a serious contender for an office support job.

Admin interview questions to expect

  1. What appeals to you about administrative jobs?
  2. What do you find most challenging about office support jobs in general?
  3. Why do you think you would be the best fit for this administrative position?
  4. What technologies have you used in your past office support jobs? Which ones are you most comfortable with?
  5. What type of documents or reports have you worked with or been asked to produce?
  6. What steps do you take to ensure the materials you produce are accurate and error-free?

Don’t forget that the interview is also your chance to ask the potential employer questions about the job and work environment. Find out how you can evaluate organizational culture.

  1. What type of work environment brings out your best performance?
  2. Do you have experience working remotely? If so, how did you ensure you continued to provide the level of necessary support while working outside the office?
  3. What would your previous boss say is your greatest strength as an administrative professional?
  4. What was the reporting structure in your previous administrative jobs?
  5. Have you ever reported to multiple supervisors simultaneously? If so, how did you juggle each manager’s priorities?
  6. What, if any, regular interaction did you have with colleagues in other departments? With other levels of management?
  1. Tell me about your experience working with clients, vendors and the public.
  2. Tell me about the most demanding customer — either internal or external — you have ever encountered. How did you ensure this person’s needs were met?
  3. Have you ever had conflict with a more-senior member of the team in past administrative jobs? If so, please tell me how you handled it.
  4. How do you feel about managing other employees?
  5. How do you feel about delegating work to colleagues when you do not have direct supervisory authority over them?

Stop second-guessing yourself about whether you rocked it or blew it. Discover these 7 signs an interview went well and that you might get the job.

  1. Tell me about a complex project you were asked to complete. How did you organize it and manage your time?
  2. Given the fast, often unpredictable, pace of office support jobs, how do you prioritize tasks during the average workday?
  3. Tell me about an administrative project you completed that you are particularly proud of.
  4. Tell me about an administrative project you managed where the deadline or deliverable changed suddenly. How did you handle the situation?  
  5. Can you give me any examples of measures you took in previous office support jobs to reduce costs, increase revenues or create efficiencies?
  6. Describe a time when you exceeded expectations and provided superior customer service.
  7. What have you done in the last year to develop your skills or knowledge of the administrative profession?
  8. What traits or qualities do you feel are necessary for success in administrative jobs?

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