9 results for Software Engineer in Page_view_timing
Software Developer
- Melbourne CBD, Victoria
- remote
- Permanent placement
-
80000 - 90000 AUD / Yearly
- <p><strong>The Company</strong></p><p><br />Our client is a technology driven medical provider focused on delivering innovative features and continuous product improvement. Due to increased workload and a growing project pipeline, they are looking for a talented junior software engineer to join and grow with them. Our client is focused on continuously reviewing and improving their operations, IT systems, medical devices and processes to ensure effective and efficient service. If you think this would be a suitable next role for you, apply now.</p><p><br /><strong>The Role</strong></p><p><br />In this dynamic role, you'll tackle new challenges daily, leveraging your process-driven approach and innovative mindset to drive continuous improvement. As part of this team you will report to the Applications Support Manager, providing application development and support services to the organisation. This position will give you the opportunity to join a close-knit team and be mentored by some of the industry leaders.</p><p><strong><br />Your Profile</strong></p><p><br />To be a successful candidate in this role, you will require:</p><ul><li>A tertiary degree or post-graduate qualification in IT</li><li>Programming and analytical skills ideally in: C, George, Perl, awk, Shell scripting (can be from University projects)</li><li>Experience working within a Linux / UNIX environment</li><li>Experience with HL7 (nice to have)</li><li>Experience with Oracle / SQL administration</li><li>Strong written and verbal communication skills</li><li>Highly organised with attention to detail</li><li>Trouble shooting and analytical skills</li></ul><p><br /><strong>What's on offer?</strong></p><ul><li>A true career opportunity with a rapidly growing company.</li><li>Extensive opportunities to grow your skill set and enjoy career growth.</li><li>The camaraderie of an energetic, highly talented team of innovators.</li><li>A company that rewards perfection and champion work-life balance.</li></ul><p><br /><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button or reach out to Freddy Myers on LinkedIn.</p><p><br /><strong>Job Reference Number:</strong> 06810-0013446742FM</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZnJlZGR5Lm15ZXJzLjk1NDU2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-06-01T04:46:07Z
Head of Engineering
- Melbourne CBD, Victoria
- remote
- Permanent placement
-
220000 - 250000 AUD / Yearly
- <p><strong>Head of Engineering - Not for Profit HealthTech| Permanent | Full Time | Melbourne</strong></p><p><strong><br />About the role<br /></strong><br />This one's a bit different.<br /><br />It's a senior engineering leadership role, but not the kind where you sit in architecture reviews all day and occasionally drop into standups. You'll be close to the work. Working with the Head of Product, Lead Engineer, BAs and Solution Architects to figure out what gets shipped with what, what the dependencies are, how to sequence it, and what needs to be solved before the next release goes out the door.<br /><br />One foot in delivery. One foot in governance. Neither of them off the ground.<br /><br />You won't be cutting code, but you'll need to understand it well enough that the people who are, trust your instincts. The team will look to you to set the standard for quality, for how decisions get made, and for what good actually looks like.<br /><strong><br />What you'll be doing:<br /></strong></p><ul><li>Leading a tight cross-functional team (DevOps Lead, Developers, UX/UI Designer, Technical BA) and helping them do their best work</li><li>Owning release governance across web, iOS and Android, including feature flags, rollback plans and go/no-go calls</li><li>Governing CI/CD pipelines and keeping delivery predictable without making it bureaucratic</li><li>Partnering with Product and the broader business to translate roadmap into something the team can actually execute</li><li>Managing outsourced engineering partners, holding them to a standard, integrating them properly and managing the risk that comes with it</li><li>Shaping architecture decisions and keeping the platform moving forward without accumulating debt</li><li>Evaluating and governing AI-assisted development tooling in a context where content integrity genuinely matters</li></ul><p><br /><strong>The stack:<br /></strong><br />React PWA, iOS and Android, Azure (B2C, Entra ID, Front Door, GPT-4o, Semantic Search), Power Platform, GitHub Actions, Azure DevOps, Flagsmith, Figma, Salesforce, Dataverse, BrowserStack, Cucumber, JIRA<br /><br /><strong>What we're looking for:</strong></p><ul><li>Extensive hands-on experience in software engineering, with a demonstrated track record in senior engineering leadership</li><li>You know this stack, or enough of it that picking up the rest won't take long</li><li>You've built or matured an engineering team, not just managed one</li><li>You've worked in a regulated or high-trust environment before (health, finance, or similar)</li><li>You can have a hard conversation with a vendor, a clear conversation with a non-technical exec, and a useful conversation with a developer, all in the same afternoon</li><li>You're the kind of person who spots what needs fixing before anyone has to point it out</li></ul><p><br /><strong>The kind of person who will thrive here:<br /></strong><br />You don't need a lot of handholding. You know what the destination looks like and you're good at bringing people with you without making it feel like a directive. You're visionary enough to set direction but grounded enough to stay in the detail when it matters. And you take the work seriously without taking yourself too seriously.<br /><br /><strong>Why it's worth a look:</strong><br /><br />The products this team builds are used by health professionals across Australia every day. That gives the work a weight that's hard to find in most technology roles. The team is capable and collaborative. The autonomy is real and the organisation has been doing meaningful work in the NFP space for many years.<br /><br />To apply, send through your CV and a short note on your experience with the stack and how you think about engineering leadership. <br /><strong><br />Job Reference Number:</strong> <em>06810-0013452373HS</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNjM2MTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-11T04:55:04Z
Integration & Automation Engineer
- Melbourne CBD, Victoria
- remote
- Contract/Temporary
-
140000 - 160000 AUD / Yearly
- <p><strong>The Company</strong></p><p>Robert Half Technology is partnering exclusively with a leading Australian financial services organisation currently undertaking a significant transformation program. This is an exciting opportunity to join a high-performing technology team focused on modernising enterprise integration and automation capabilities across the business.</p><p><strong><br />The Role</strong></p><p>As the RPA & Integration Engineer, you will play a key role in designing, developing and optimising enterprise-grade integration and automation solutions. Working with MuleSoft, you will help deliver scalable, secure and reusable APIs and automation services aligned to enterprise architecture standards and engineering best practices.</p><p>Please note, UiPath and Power Automate RPA development is not an essential requirement but highly desirable. If you are a strong MuleSoft Integration Engineer who wants to learn automation and RPA development please apply.</p><p><strong><br />Key responsibilities include:</strong></p><ul><li>Lead the design and development of MuleSoft APIs and enterprise integration solutions.</li><li>Build, optimise and support RPA solutions using UiPath and Power Automate.</li><li>Deliver secure, scalable and high-performing integration and automation solutions aligned to architecture and governance standards.</li><li>Provide technical leadership, code reviews and engineering oversight across integration and automation initiatives.</li><li>Collaborate with architects, engineers and business stakeholders to define solution designs, integration patterns and technical requirements.</li><li>Manage deployment, release and operational support activities across API and automation platforms.</li><li>Drive reuse of APIs, integration services and automation components to reduce technical debt and improve platform efficiency.</li></ul><p><br /><strong>Your Profile</strong></p><ul><li>Strong experience with MuleSoft or enterprise API and integration engineering.</li><li>Strong hands-on experience delivering RPA solutions using UiPath, Power Automate or similar platforms.</li><li>Solid understanding of software development lifecycle methodologies and engineering best practices.</li><li>Experience workin within architecture frameworks, governance models and secure coding standards.</li><li>Strong stakeholder engagement and communication skills.</li><li>Experience with CI/CD pipelines, automated testing and deployment practices.</li><li>Understanding of modern integration patterns, APIs and microservices architecture.</li><li>Exposure to cloud platforms such as Azure or AWS.</li></ul><p><br /><strong>Nice to have:</strong></p><ul><li>Experience within banking or financial services environments.</li><li>Experience with the MuleSoft API Platform.</li></ul><p><strong><br />Apply Today</strong></p><p>Please send your resume by clicking on the apply button or for further information, contact Sam Rothery in our Melbourne office on (03) 9691 3661 or email [email protected] with your resume.</p><p><strong><br />Job Reference number:</strong> 06810-0013299162SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuMjc5MTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-05-26T04:30:56Z
Data Engineer
- Brisbane CBD, Queensland
- remote
- Permanent placement
-
145000 - 170000 AUD / Yearly
- <p><strong>The Company</strong></p><p>Robert Half is partnering with Intermoda, a highly successful Brisbane-based data intelligence company servicing clients in the transport sector across Australia and internationally. Following the merger of two leading Australian transport technology businesses in 2023, Intermoda are now in an exciting growth phase, transitioning from a startup-style culture into a more structured, scaled organisation while holding onto the agility and collaborative spirit that got them here. Data doesn't support the product here - it <em>is</em> the product. You'll be joining a tight knit, highly technical team where the quality of your engineering has a direct and visible impact.</p><p><strong>The Role</strong></p><p>This is a newly created Data Engineer position, expanding an established data engineering team. The key drivers for this hire are supporting a significant increase in customer onboarding and helping formalise and mature data engineering best practices as the business scales.</p><p>You'll work closely with experienced Data Engineers who will support your onboarding and knowledge transfer, as well as directly with the CTO.</p><p>You'll play a meaningful role in shaping how the team works - contributing ideas, improving processes, and helping drive modernisation across the platform.</p><p><strong>Responsibilities:</strong></p><ul><li>Design, develop, and optimise Oracle and PostgreSQL databases</li><li>Build and maintain custom integration layers</li><li>Develop and maintain ETL/ELT pipelines and data integration solutions</li><li>Advanced SQL and PL/SQL development</li><li>Data cleansing and quality activities to ensure data accuracy and integrity</li><li>Contribute to improving and formalising best practice frameworks</li><li>Work across legacy systems while driving modernisation</li></ul><p><strong>Requirements:</strong></p><ul><li>Minimum 5 years' experience in data engineering</li><li>Strong Oracle database experience</li><li>Advanced SQL and query optimisation skills</li><li>Solid ETL experience and proven ability to work with large, complex datasets</li><li>Ability to design and normalise database structures</li><li>Comfortable working in environments that are evolving toward best practice maturity</li><li>Strong written English for documentation and technical communication</li></ul><p><strong>Desirable</strong></p><ul><li>PostgreSQL experience</li><li>Scripting or programming experience</li><li>Exposure to both startup and enterprise environments</li><li>Oracle APEX, cloud platforms, or BI/analytics experience</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Leah van Driel on [email protected] or by pressing the Apply button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGVhaC50b3duc2VuZC40OTY5OC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
- 2026-06-22T05:07:41Z
Desktop Support Engineer - Immediate Start - 6m
- Mascot, New South Wales
- remote
- Contract/Temporary
-
42.19 - 42.19 AUD / Hourly
- <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Are you an experienced Desktop Support Engineer looking for your next challenge? We are seeking a Level 1/2 IT Support Engineer to join an exciting project supporting a leading organisation with a site based in Mascot.</p><p>This is a hands-on role where you'll provide end-user support, manage IT assets, and ensure the smooth operation of critical systems and devices. This role will be an initial 6-month contract role.</p><p><strong>What you'll be doing:</strong></p><ul><li>Provide Level 1/2 IT support to end users, including VIPs and Executive Assistants</li><li>Troubleshoot hardware, software, networking and operating system issues</li><li>Support and administer Active Directory, including user creation, password resets, group memberships and permissions management</li><li>Manage and troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive and SharePoint</li><li>Provide support across Windows 10/11 environments</li><li>Configure and support laptops, desktops, printers and peripheral devices</li><li>Support mobile devices, including iPhones and iPads, using MDM tools</li><li>Log, track and resolve incidents through ServiceNow or similar ITSM platforms</li><li>Diagnose network issues relating to TCP/IP, DNS, DHCP and VPN connectivity</li><li>Provide remote support using TeamViewer, RDP or similar remote access tools</li><li>Assist with software deployment and device management using SCCM and Intune</li><li>Support cloud environments such as Azure and assist with backup and recovery processes</li><li>Coordinate IT asset management and equipment deployment across sites</li><li>Support video conferencing rooms and collaboration technologies</li><li>Escalate complex issues where required and ensure timely resolution</li></ul><p><strong>Your profile:</strong></p><ul><li>4+ years' experience in a Level 1/2 IT Support, Desktop Support or Service Desk role</li><li>Strong experience with Active Directory administration and user lifecycle management</li><li>Solid understanding of Microsoft 365, Windows 10/11 and common enterprise applications</li><li>Experience with SCCM, Intune and mobile device management</li><li>Familiarity with networking fundamentals including TCP/IP, DNS and DHCP</li><li>Exposure to cloud technologies such as Azure</li><li>Experience using ServiceNow or similar ticketing systems</li><li>Excellent troubleshooting skills with a customer-first mindset</li><li>Strong communication skills and the ability to support users at all levels of the business</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em> </em></strong></p><h4><strong>This is an</strong> on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy40NDE4NS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
- 2026-06-22T07:37:20Z
Infrastructure Engineer
- Perth CBD, Western Australia
- remote
- Permanent placement
-
120000 - 130000 AUD / Yearly
- <h4><span style="text-decoration: underline;"><strong>About the Role</strong></span></h4><h4><strong>Our client is seeking an experienced Infrastructure Engineer to join their growing technology team. This role offers a genuine blend of project delivery and operational support, with approximately 50% of your time focused on Azure Virtual Desktop (AVD) environments and cloud infrastructure projects, and 50% dedicated to supporting and maintaining customer infrastructure environments.</strong></h4><h4><strong>This is an excellent opportunity for someone who enjoys working across modern Microsoft technologies and wants to play a key role in delivering cloud-first solutions.</strong></h4><h4><span style="text-decoration: underline;">Key Responsibilities</span></h4><ul><li>Design, deploy and support Azure Virtual Desktop (AVD) environments</li><li>Manage and maintain Azure Virtual Networks (VNETs) and related Azure services</li><li>Provide infrastructure support across Windows Server, Active Directory and Microsoft 365 environments</li><li>Deliver infrastructure upgrades, migrations and cloud transformation projects</li><li>Troubleshoot and resolve complex infrastructure issues</li><li>Monitor and maintain customer environments to ensure stability and performance</li><li>Work closely with internal teams and stakeholders to deliver successful project outcomes</li><li>Create and maintain technical documentation</li><li>Contribute to continuous improvement initiatives and infrastructure best practices</li></ul><h4><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></h4><ul><li>Proven experience in an Infrastructure Engineer, Systems Engineer or similar role</li><li>Strong hands-on experience with Microsoft Azure</li><li>Experience designing, deploying and supporting Azure Virtual Desktop (AVD)</li><li>Strong understanding of Azure Virtual Networks (VNETs)</li><li>Experience administering Windows Server environments</li><li>Strong Active Directory and Group Policy experience</li><li>Experience supporting Microsoft 365 environments</li><li>Excellent troubleshooting and problem-solving skills</li><li>Strong communication skills and a customer-focused approach</li></ul><h4><strong><span style="text-decoration: underline;">Desirable Experience</span></strong></h4><ul><li>Experience using Nerdio for Azure Virtual Desktop deployment and management</li><li>Experience working within managed services or customer-facing environments</li><li>Exposure to infrastructure automation and scripting</li><li>Knowledge of Microsoft Intune and endpoint management</li></ul><h4><strong><span style="text-decoration: underline;">Certifications</span></strong></h4><h4><span style="text-decoration: underline;">The following certifications would be highly regarded:</span></h4><ul><li>Microsoft Certified: Azure Virtual Desktop Specialty (<strong>AZ-140</strong>)</li><li>Microsoft Azure certifications</li><li>Microsoft 365 certifications</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuMzcyMzguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-08T03:50:07Z
Senior Integration Developer
- Banyo, Queensland
- remote
- Permanent placement
-
135000 - 160000 AUD / Yearly
- <p>The Company<br /> <br /> Robert Half is partnering with a well-established Australian organisation undergoing a significant digital transformation, with a strong focus on modernising its technology landscape and integration capabilities. With a national footprint and a purpose-driven approach, the business is investing heavily in its systems, platforms, and people to support continued growth and operational excellence.<br /> <br /> You'll be joining a collaborative and forward-thinking IT team, offering a supportive environment where your technical expertise can make a real impact.<br /> <br /> The Role<br /> <br /> We are seeking an experienced, hands-on Integration Developer to spearhead the design, build, and support of integrations across a complex and evolving digital ecosystem. This position will define and embed integration standards, patterns, and best practices across a large, multi-squad environment, helping shape how integration is delivered across the organisation.<br /> <br /> You will contribute to the end-to-end delivery of integration solutions - from requirements analysis and design through to implementation and ongoing optimisation. You will also play a key role in improving integration frameworks, governance, and best practices across the organisation.<br /> <br /> This is an opportunity to step into a highly visible role where you can influence the future integration landscape, work on meaningful projects, and contribute to both operational efficiency and strategic growth initiatives.<br /> <br /> Responsibilities:<br /> </p><ul><li>Assess legacy and modern systems to define and deliver a future-proof integration strategy</li><li>Design, build, and maintain APIs and system integrations across cloud and on-premise environments</li><li>Establish and embed integration standards, patterns, tooling, and governance across the organisation</li><li>Work across multiple delivery squads to ensure consistent integration practices</li><li>Act as a hands-on technical lead, contributing directly to development and solution delivery</li><li>Monitor integration performance, troubleshoot issues, and resolve system failures</li><li>Define and promote best practices for API-led and event-driven architectures</li><li>Provide technical leadership, including guidance, design input, and constructive challenge to engineering decisions</li><li>Maintain clear and accurate documentation across APIs, data models, and integration workflows</li><li>Collaborate with technical and business stakeholders to ensure alignment and successful delivery</li></ul><p>Requirements<br /> </p><ul><li>8+ years' experience in integration / full-stack development</li><li>Strong .NET experience (C#, .NET Core 6+ and .NET Framework)</li><li>Strong understanding of Microsoft Azure DevOps</li><li>Proven experience building APIs and integrating enterprise systems (including ERP platforms)</li><li>Strong SQL Server / T-SQL and backend data experience</li><li>Experience working in complex legacy or brownfield environments</li><li>Experience with CI/CD tools such as Azure DevOps</li><li>Experience with messaging and event-driven systems (e.g. Azure Service Bus)</li><li>Strong troubleshooting, debugging, and problem-solving skills</li></ul><p>Desirable<br /> </p><ul><li>Exposure to web and application development</li><li>Experience integrating with Salesforce APIs and/or Microsoft Dynamics 365 Finance & Operations</li><li>Front-end or client-side development experience (JavaScript, TypeScript, jQuery)</li><li>Experience with React.js or Next.js</li><li>Mobile development experience using .NET MAUI</li></ul><p><strong>Apply Today</strong><br /> <br /> Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGVhaC50b3duc2VuZC43NjAzOS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
- 2026-06-08T00:24:37Z
Microsoft Dynamics 365 Developer
- Melbourne CBD, Victoria
- remote
- Contract/Temporary
-
220000 - 250000 AUD / Yearly
- <p><strong>Microsoft Dynamics 365 Developer | Contract | Melbourne CBD</strong></p><p><br /><strong>About the role<br /></strong><br />This is a hands-on contract role building something from scratch. Right now, there are multiple programs running separate systems, spreadsheets and SharePoint lists to manage enquiries and track interactions. Your job is to bring all of that into one centralised, properly governed CRM solution using Dynamics 365 Customer Service and the Power Platform.<br /><br />It's not a complex enterprise transformation. It's a focused, well-scoped piece of work with a clear brief and a team ready to adopt what you build. <br /><br /><strong>What you'll actually be doing</strong></p><ul><li>Designing and building a centralised case management solution in Dynamics 365 Customer Service and Dataverse</li><li>Configuring queues, case routing, workflows, business rules and forms to replace a mix of legacy tools and manual processes</li><li>Integrating with SharePoint, Outlook and other existing systems via API</li><li>Building dashboards and reporting outputs feeding into Power BI</li><li>Handling a minor data migration from SharePoint lists and Excel into the new solution</li><li> Implementing role-based security aligned to government security and compliance requirements</li><li>Writing solid technical documentation on the solution you build</li><li>Onboarding and upskilling the helpdesk team so they can actually use and maintain what you've delivered</li></ul><p><br /><strong>The stack</strong></p><p><br />Dynamics 365 Customer Service, Dataverse, Power Apps, Power Automate, SharePoint, Outlook, Azure<br /><br /><strong>What we're looking for</strong></p><ul><li>Solid hands-on experience building and configuring solutions in Dynamics 365 Customer Service, not just customising what someone else set up</li><li>Strong knowledge of Dataverse, workflows, plugins and Power Platform tools</li><li>Experience designing CRM or case management solutions end to end</li><li>Comfortable with system integrations and APIs</li><li>Experience with data modelling and reporting, particularly outputs into Power BI</li><li>You understand security models, role-based access control and what compliance means in a real-world context</li><li>You can explain what you've built to non-technical people clearly and without jargon</li><li>Writing good documentation isn't an afterthought for you, it's part of the job</li><li>Microsoft certifications in Dynamics 365 or Power Platform are a bonus</li></ul><p><br /><strong>The kind of person who'll do well here<br /></strong><br />You're comfortable working across technical and non-technical stakeholders. You can pick up a brief, ask the right questions, and get on with it without needing constant direction. And when you hand this over at the end of the engagement, the team actually knows how to use it.</p><p>Client details provided to shortlisted candidates. To apply, send your CV and a brief note on your D365 Customer Service experience.<br /><br /><strong>Job Reference Number:</strong> <strong>06810-0013454646HS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNzk1MTUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-15T07:14:22Z
IT Support Specialist | Global Financial Services
- Sydney CBD, New South Wales
- remote
- Permanent placement
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100000 - 110000 AUD / Yearly
- <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This global financial services firm operates in the investment management space, with $200+ billion assets under management.</p><ul><li>Multiple offices across North America, Europe, the Middle East, and APAC.</li><li>Corporate and professional working environment with stunning Sydney CBD offices.</li><li> Cloud-first approach - fully hosted in Azure & M365.</li><li>Take ownership of IT Support in Australia.</li><li>Ongoing training and professional development.</li><li>Forward-thinking professional organisation that is investing in AI-powered productivity tooling.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE & RESPONSIBILITIES</span></strong></p><p>As the IT Support Specialist, you'll be the key point-of-contact providing high-touch Desktop Support to circa 40 staff across 2 offices.</p><p>It's a non-standard position, as you'll be given ownership of end-user support in Australia whilst also assisting with vendor management, project deployments, problem management, process improvement + automation, security & compliance, and in the adoption of AI productivity tools. </p><p>You will have a genuine opportunity to deliver tangible benefits and improvements across service delivery, process improvements/automation, and AI.</p><p>Full time in office role.</p><p> </p><p><strong>Role snapshot: </strong></p><ul><li>Deliver high touch Desktop Support to internal users, including senior executives and VIP's (in-person + remote).</li><li>Be the key IT support point of contact for Australian users - customer service, expectation management, education/training etc.</li><li>Troubleshoot, determine root cause analysis then resolve technical issues across laptops, desktops, mobile devices, OS, enterprise applications, collaboration platforms, and network connectivity (TCP/IP, VPN, Wireless etc).</li><li>Involvement in IT projects, deployments, and system upgrades.</li><li>Proactively identify then implement process improvements & automation.</li><li>Assist with Problem Management activities to improve IT service delivery.</li><li>Collaborate with global IT teams and external vendors to resolve complex escalated issues.</li><li>Assist in the adoption and support of AI initiatives across the firm.</li><li><span style="text-decoration: underline;">Full time in office role </span></li></ul><p> </p><p><strong>Key elements of the role: </strong></p><ul><li><strong><em>Collaboration & AV support</em></strong> - Microsoft 365, meeting rooms & videoconferencing (Zoom), offsite conferences & events etc.</li><li><strong><em>Endpoint, Device, and Asset Management</em></strong> - configure & deploy laptops, desktops, and mobile devices via Intune & Jamf; support Windows 11 & MacOS; automated provisioning via Autopilot; support device lifecycle management</li><li><strong><em>IT Project Delivery</em></strong> - participate in IT deployments, system upgrades, and office moves.</li><li><strong><em>Monitoring & operations</em></strong> - daily monitoring of EUC and office systems; Incident & Problem Management; Service Delivery improvement</li><li><strong><em>AI Tools & Productivity Support</em></strong> - support adoption & rollout (ChatGPT, Claude, Copilot etc), troubleshooting & user queries, licensing, data governance etc.</li><li><strong><em>Identity, Security & Compliance</em></strong> - support Entra ID, endpoint security tools (Defender, CrowdStrike), MFA, and security awareness training while ensuring compliance to security governance / policies.</li><li><strong><em>Vendor Management</em></strong> - AV, meeting rooms, hardware procurement, mobility, printers etc.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suited to a Desktop Support professional experienced at taking ownership of IT support inside mid-sized yet complex corporate & professional environments</p><p>Ideal for someone who enjoys end user support but wants to do more value-add initiatives, e.g. AI adoption/support, vendor management, problem management, and service delivery improvement via automation & streamlining processes.</p><p> </p><p><strong>The following experience / skills are required: </strong></p><ul><li>Proven experience providing in-person Desktop Support to corporate end users, inside small to mid-sized yet complex environments.</li><li>Background in the corporate Professional Services industry or similar - e.g. legal, financial services, asset management etc.</li><li>Strong technical support skills across Desktop hardware/software technologies - Microsoft 365, Entra ID, Windows 11, Intune, iOS, VPN / remote access connectivity etc..</li><li>Competent meeting room and AV/VC support skills.</li><li>Familiarity with AI productivity tools (ChatGPT, Claude etc).</li><li>Demonstrated experience creating efficiencies, cost-savings, and/or improvements in prior roles.</li></ul><p> </p><p><strong>Required personal qualities: </strong></p><ul><li>Strong customer-service focus - responsive with a sense of urgency, solution focused, can operate under pressure & prioritize, manage end user expectations + provide follow up.</li><li>Comfortable working in an autonomous capacity - taking the initiative to solve problems, prioritise, and make decisions while working with a geographically dispersed team. </li><li>Proven track record of taking the initiative for self-study and self-learning.</li><li>Corporate & professional presentation & communication skills (verbal + written).</li><li>Excited by the variety of a broad and interactive end-user focused role.</li><li>Comfortable working onsite in the office full time. </li><li>Interest in AI.</li></ul><p> </p><p><strong>This is an onsite full-time permanent role located in the Sydney CBD and is offering $100,000 - $110,000 + super + bonus potential. </strong></p><p><strong> </strong></p><p><strong><em>*Note, Australian Permanent Residency or Australian Citizenship is required to be considered for this position, and successful applicants will be contacted</em></strong></p><p> </p><p>Reference Number: 06800-0013442929</p><p> </p><p>This is a on-site position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE5NTI5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-05-25T05:05:52Z