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How to spot and protect yourself from recruitment scams in Australia

Recruitment scams can affect anyone. Fraudsters often pose as genuine employers or recruiters to steal your personal and/or financial information or obtain money from you. Learn some information to help you recognise fake job adverts, identify suspicious messages, and report fraudulent activity.

Fraud alert

Robert Half understands the importance of your privacy and security.  Some individuals have informed us that they received communications from individuals claiming to be Robert Half employees with potential job opportunities. Please be informed that Robert Half Australia Pty Ltd is a licensed employment agency and you can verify our license registration information on roberthalf.com/au/en.  EA Number: Victoria – VICLHL01697 EA Number: ACT – ACTLHL00003414  EA Number: QLD – LHL-03278-W6Y2K EA Number: WA – 1907

Top tips to spot a potential job scam

While recruitment scams are becoming increasingly sophisticated, staying informed can help keep you protected. We have outlined our top tips and Robert Half’s protocols to help you identify a potential scam during your job search. Robert Half will never ask you to pay an "administration fee," "security fee," "accreditation fee," or purchase gift cards. We will never ask you to transfer cash or provide credit card information to secure a role. We do not request government ID numbers, banking details, or sensitive info via instant messaging apps like Facebook Messenger, WhatsApp, or Telegram. We do not send or request money through mobile payment apps or digital wallet platforms, such as GCash, Skrill, Shopify, or Google Pay, and we will never make or request payments via cryptocurrency. Our consultants only use official work emails: [firstname].[lastname]@roberthalf.com.au. Be wary of communications from generic providers like Gmail, Hotmail, or Outlook, or slight misspellings of our domain. If you are instantly offered an unusually high salary or a "guaranteed" job without a formal interview process, it is likely a scam. If the job description is poorly written, lacks specific responsibilities, or contains significant spelling and grammar errors, this may be a scammer. You are pressured to click links or download files before you have even applied for a position. Robert Half only hires for roles in countries where we are authorised to operate. Please click on the drop-down menu below to see the list of countries Robert Half operates in. You are asked for unnecessary personal data (like your Tax File Number or copies of your Passport) before even speaking to a consultant or submitting an application through our official website. Check the website: Clues to watch for Missing Information – If a site claiming to be Robert Half has no “About us” page, no contact details, vague company background, or limited pages treat it as suspicious. URL Check – Look for correct spelling and standard domain formats (e.g., roberthalf.com). Avoid sites with unusual endings (.info, .biz), extra hyphens, or slight misspellings.  Remember - if it sounds too good to be true, it probably is.   Example of AU scam message

What to do if you suspect fraud

If you have received a suspicious message or phone call purportedly from Robert Half, you may call us directly at (02) 9241 6255. Do not respond to them or click on any hyperlink. In the case of suspicious phone calls, you should request for the caller’s full name, telephone number, and our EA license number. All our job listings are available on the Robert Half website, with our EA License numbers published. You can verify the job openings mentioned by the sender against those listed on our website. For enquiries concerning this matter, please contact [email protected].  
This advice is intended for jobseekers in Australia. If you are based outside of Australia, please visit your local Robert Half website for region-specific information.
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