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Senior Order Entry Specialist in Orange, CA

Senior Order Entry Specialist job description

The senior order entry specialist oversees the accurate and timely processing of customer orders, ensuring compliance with company policies and client requirements. This role supports sales operations by managing complex order workflows, resolving discrepancies and maintaining high standards of data integrity.Working closely with sales teams, finance and logistics, the senior order entry specialist verifies order details, monitors fulfillment and provides exceptional customer support. This position plays a critical role in streamlining order management and enhancing the overall customer experience.

Typical Senior Order Entry Specialist duties:

Review and process customer orders with precision and attention to detail.Validate pricing, product availability and contract terms before order submission.Coordinate with sales, finance and shipping teams to ensure timely fulfillment.Resolve order discrepancies, billing issues and data errors promptly.Maintain accurate records in order management and ERP systems.Generate reports on order status, trends and performance metrics.Communicate with customers regarding order updates and delivery timelines.Support process improvements to enhance efficiency and reduce errors.

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Salary for Senior Order Entry Specialist in Orange, CA

48380 - 63720

Low
48380
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
54280
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
63720
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.
Projected salaries for related positions Job title Low Mid High Customer Success Manager 80830 93220 106495 Customer Service Manager 68735 83485 97645 Account Manager 53985 65785 82010 Customer Experience Specialist 46905 57820 68735 Senior Customer Service Representative 51035 58410 66670 Customer Service Representative 46315 50445 58410 Call Center Representative 46020 52510 62540 Order Entry Specialist 45135 48380 53100

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