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Medical Customer Service Specialist in Los Angeles, CA

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Salary for Medical Customer Service Specialist in Los Angeles, CA
48470 - 61243
Low
48470
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
53055
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
61243
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Medical Coding Manager 86133 97268 111023 Certified Professional Coder 69430 79910 93665 Credentialing Specialist 57313 63863 74670 Intake/Admissions Specialist 51745 55675 59933 Patient Access/Services Specialist 49453 54038 58623 Insurance Authorization Specialist 51090 53055 61243 Medical Scheduler 49780 52728 56330 Medical Data Entry Specialist 47488 52073 57968 Insurance Verification Specialist 48470 51745 60915 Insurance Referral Coordinator 48143 51418 59278 Electronic Medical Records Specialist 43885 46833 50763

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.