A successful insurance referral coordinator has a solid understanding of insurance procedures and a working knowledge of medical terminology and coding.
Sensitivity to confidential healthcare information is required. Knowledge of medical billing is a plus.
Typical Duties of an Insurance Referral Coordinator:
- Providing support to medical billing staff
- Acting as a liaison between insurance and healthcare providers to ensure required referrals have been processed correctly for medical specialty visits
- Filing documents, keeping records and performing other clerical duties as assigned