<p>Head of Customer Service - FinTech Scale-Up<br /> <br /> Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.<br /> <br /> About the Company<br /> This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally.<br /> <br /> The Role<br /> You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement.<br /> <br /> About You<br /> * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending.<br /> * Track record managing KPIs, SLAs, and service excellence.<br /> * Strong communication and leadership skills.<br /> * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting.<br /> <br /> What's on Offer<br /> * Competitive salary + performance bonus<br /> * Private medical & dental insurance<br /> * Enhanced parental leave<br /> * Modern Central London office</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong class="fw-600">Are you an organised and personable professional with a passion for data accuracy and customer engagement?</strong></p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a short-term temporary basis for 4 weeks (potential for extension)</p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">This is a fantastic opportunity to be part of an international organisation that plays a key role in connecting, educating, and advocating for professionals across the tech integration industry.</p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong>The Role</strong></p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Working closely with the global Membership Department, you'll play a pivotal part in ensuring data accuracy while building relationships with members across Europe and North America.</p><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong class="fw-600">Key responsibilities include:</strong></p><ul class="py-4 px-28"><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Maintain and update member contact data in the CRM system</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Proactively conduct outbound calling campaigns to verify and enrich data</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Respond to member enquiries via phone and email</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Deliver a high level of customer service and relationship management</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Support wider team on membership communications and admin tasks</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Ensure member information supports accurate reporting and outreach</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Collaborate with internal teams to support global membership goals</p></li></ul><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong>What We're Looking For</strong></p><ul class="py-4 px-28"><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">2-3 years' experience in customer service, data admin, or membership support</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Excellent communication skills, both written and verbal</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Strong attention to detail with a proactive and process-driven approach</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Confident working with CRM systems (Salesforce, Dynamics, or similar)</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Friendly, member-focused attitude with a professional phone manner</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Comfortable managing multiple tasks in a fast-paced environment</p></li><li></li></ul><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong>Working Hours & Location</strong></p><ul class="py-4 px-28"><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Standard hours: Tuesday to Friday, 9am-5pm</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16"><strong class="fw-600">Mondays: 12pm-8pm</strong> (to support US-based members - applicants must be happy with this)</p></li><li><p class="mb-10 mb-md-12 mb-lg-14 mb-2xl-16">Hybrid: <strong class="fw-600">2 days per week in the office (St Neots), 3 days remote</strong></p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjk5ODI0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partnered up with a fast-growing tech start-up solving a huge problem in the pension industry. Their platform helps give users a clear view of their retirement savings.</p><p><strong>The role:</strong></p><p>As an Operations Associate, you'll sit at the heart of the pension-finding process. You'll be a key part of a small but high-impact team ensuring customers get the support and results they need, quickly, clearly, and accurately.</p><p><strong>What you'll be doing:</strong></p><ul><li>Own the end-to-end pension finding journey for customers</li><li>Keep users informed and supported throughout the process</li><li>Research and investigate pension schemes via providers and employers</li><li>Make outbound calls and gather key information</li><li>Keep accurate records and spot ways to improve how we work</li></ul><p><strong>You're likely a great fit if you:</strong></p><ul><li>Are super organised, <strong>detail-focused</strong>, and thrive on structure</li><li>Communicate <strong>clearly</strong> and <strong>confidently</strong></li><li>Can manage your own workload and <strong>adapt</strong> quickly</li><li>Are happy to roll up your sleeves in a <strong>fast-paced, growing</strong> company</li><li>Have a <strong>customer-first mindset</strong> and want to make a real impact</li></ul><p><strong>Bonus if you have:</strong></p><ul><li>Experience in <strong>customer service, admin, or ops</strong></li><li>Financial services/pensions knowledge (not essential)</li><li>Experience managing a heavy workload</li></ul><p><strong>Why should you apply?</strong></p><ul><li>A role with real ownership and variety</li><li>Career growth in a mission-driven start-up</li><li>Fully remote</li><li>Performance bonus</li></ul><p>No degree needed, just the right mindset and drive to grow.</p><p><strong>Ready to help people take back control of their pensions? </strong>Apply now and be part of something with purpose and momentum.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNzY1MjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>The Permanent Division of Robert Half is currently recruiting for a Debt Recovery Officer for an outsourced service client based in Welwyn.</p><p>The Role</p><p>As Debt Recovery Officer you will work with Private individuals and Businesses to recover funds in relation to Council Tax. Day to day duties will consist of:</p><ul><li>Manage business and residential accounts;</li><li>Liaise with businesses and residents;</li><li>Undertake housekeeping reports and exercises;</li><li>Undertake debt chasing and control recovery;</li><li>Timely and accurate action of client requests;</li><li>To support operational service delivery to clients;</li></ul><ul><li>Comply with corporate HR and Health & Safety policies and procedures;</li><li>Support\mentor colleagues with their development;</li></ul><p>Your Profile</p><p>You will ideally have previous administration experience within a Council or Housing Association setting where you are used to dealing with customers and work to provide amicable solutions to debt. You will be customer focused, influential and committed to achieving customer care.</p><p>Salary and Benefits</p><p>Role of Debt Recovery Officer is based on a Hybrid basis working from home regularly and with 6-8 days within the office in Welwyn. Debt recovery office will be paying a salary up to 26K and there is a Senior Debt Recovery Officer that pays up to £35K.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDA2MjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h3 data-start="148" data-end="176"><strong data-start="152" data-end="174">Sales Ledger Clerk</strong></h3><p data-end="271" data-start="177"><strong data-start="177" data-end="190">Location:</strong> West Drayton<br / data-start="203" data-end="206"> <strong data-end="217" data-start="206">Salary:</strong> £30,000 - £35,000 per annum (depending on experience)</p><br><br>About the Company<br><br><p data-start="302" data-end="580">A well-established organisation in the aviation support and logistics sector is seeking a Sales Ledger Clerk to join its finance team. The company provides specialist services to major clients across the industry and has a long-standing presence at several key UK aviation hubs.</p><br><br>The Opportunity<br><br><p data-start="609" data-end="912">This is a key role within the finance team, responsible for customer invoicing, payment management and client account support.<br data-end="738" data-start="735" /> You'll act as the main point of contact for customer billing queries and work closely with internal operational teams to ensure streamlined and effective financial processes.</p><p data-start="914" data-end="1067">This role is ideal for someone who enjoys managing relationships, is highly organised, and wants to develop further within a fast-paced finance function.</p><h3 data-start="1074" data-end="1102"><strong data-end="1102" data-start="1078">Key Responsibilities</strong></h3><ul data-start="1103" data-end="1679"><li data-start="1103" data-end="1206"><p data-start="1105" data-end="1206">Maintain the sales ledger and raise accurate invoices and credit notes in line with agreed schedules.</p></li><li data-start="1207" data-end="1308"><p data-end="1308" data-start="1209">Monitor outstanding balances, allocate receipts and support credit control activity where required.</p></li><li data-end="1425" data-start="1309"><p data-end="1425" data-start="1311">Build and maintain strong relationships with customers, ensuring queries are resolved promptly and professionally.</p></li><li data-end="1532" data-start="1426"><p data-end="1532" data-start="1428">Liaise with internal teams to resolve discrepancies and support smooth communication across departments.</p></li><li data-end="1591" data-start="1533"><p data-start="1535" data-end="1591">Prepare reconciliations and support month-end processes.</p></li><li data-end="1679" data-start="1592"><p data-end="1679" data-start="1594">Assist with general administrative and finance tasks as part of a collaborative team.</p></li></ul><h3 data-end="1703" data-start="1686"><strong data-end="1703" data-start="1690">About You</strong></h3><ul data-end="2108" data-start="1704"><li data-start="1704" data-end="1829"><p data-start="1706" data-end="1829">Experience in a Sales Ledger / Accounts Receivable position, ideally within a service-based or operational environment.</p></li><li data-end="1912" data-start="1830"><p data-end="1912" data-start="1832">Confident communicator with the ability to build positive working relationships.</p></li><li data-start="1913" data-end="2012"><p data-end="2012" data-start="1915">Strong organisational skills, attention to detail and the ability to manage competing priorities.</p></li><li data-end="2108" data-start="2013"><p data-start="2015" data-end="2108">A proactive, reliable and friendly team player who takes ownership of their responsibilities.</p></li></ul><h3 data-start="2115" data-end="2133"><strong data-start="2119" data-end="2133">Why Apply?</strong></h3><ul data-end="2445" data-start="2134"><li data-end="2206" data-start="2134"><p data-end="2206" data-start="2136">Join a supportive, collaborative finance team with a positive culture.</p></li><li data-end="2282" data-start="2207"><p data-end="2282" data-start="2209">Enjoy a varied role with regular customer interaction and responsibility.</p></li><li data-end="2378" data-start="2283"><p data-end="2378" data-start="2285">Opportunity to develop skills and progress within a successful and well-established business.</p></li><li data-end="2445" data-start="2379"><p data-end="2445" data-start="2381">Convenient West Drayton location with excellent transport links.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uMjQ3NTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-end="314" data-start="119"><strong data-end="314" data-start="119">Robert Half Technology are assisting a market-leading financial services organisation to recruit an Amazon CX Senior Engineer on a contract basis. Hybrid working - London based.</strong></p><h2 data-end="327" data-start="316"><strong data-start="319" data-end="327">Role</strong></h2><ul data-start="328" data-end="1554"><li data-start="328" data-end="464"><p data-start="330" data-end="464">The Amazon CX Senior Engineer will lead the design, implementation, and optimisation of complex full-stack Amazon Connect solutions.</p></li><li data-start="465" data-end="552"><p data-end="552" data-start="467">Lead technical design and architecture for advanced Amazon Connect implementations.</p></li><li data-start="553" data-end="672"><p data-start="555" data-end="672">Develop sophisticated contact flows incorporating third-party integrations, SSO, and complex customer requirements.</p></li><li data-end="729" data-start="673"><p data-end="729" data-start="675">Design and implement advanced Amazon Q integrations.</p></li><li data-end="808" data-start="730"><p data-start="732" data-end="808">Create optimised forecasting, capacity planning, and scheduling solutions.</p></li><li data-start="809" data-end="902"><p data-end="902" data-start="811">Lead conversational design strategy and implementation across multiple customer journeys.</p></li><li data-end="1012" data-start="903"><p data-end="1012" data-start="905">Leverage Amazon Connect Customer Profiles, Cases, and Step-by-Step Guides to enhance customer experience.</p></li><li data-start="1013" data-end="1099"><p data-end="1099" data-start="1015">Guide customers through migration strategies from legacy contact centre platforms.</p></li><li data-start="1100" data-end="1270"><p data-end="1270" data-start="1102">Lead client-facing technical workshops and deliver advanced training sessions for IT stakeholders (including solutions architects, network engineers, and IT support).</p></li><li data-end="1392" data-start="1271"><p data-start="1273" data-end="1392">Collaborate with the wider practice team, providing technical support for presales activities and in-flight projects.</p></li><li data-end="1489" data-start="1393"><p data-start="1395" data-end="1489">Produce high-quality technical artefacts such as architecture diagrams and solution designs.</p></li><li data-start="1490" data-end="1554"><p data-start="1492" data-end="1554">Act as an escalation point for complex technical challenges.</p></li></ul><h2 data-start="1556" data-end="1570"><strong data-start="1559" data-end="1570">Profile</strong></h2><ul data-end="2485" data-start="1571"><li data-end="1644" data-start="1571"><p data-end="1644" data-start="1573">4+ years' experience in technical implementation or consulting roles.</p></li><li data-end="1874" data-start="1645"><p data-start="1647" data-end="1678">AWS certifications including:</p><ul data-start="1681" data-end="1874"><li data-end="1725" data-start="1681"><p data-start="1683" data-end="1725">Amazon Connect Communications Specialist</p></li><li data-end="1767" data-start="1728"><p data-start="1730" data-end="1767">Amazon Connect Developer Specialist</p></li><li data-start="1770" data-end="1821"><p data-end="1821" data-start="1772">At least one AWS Foundation-level certification</p></li><li data-end="1874" data-start="1824"><p data-start="1826" data-end="1874">At least one AWS Associate-level certification</p></li></ul></li><li data-end="1933" data-start="1875"><p data-start="1877" data-end="1933">Experience building within the Amazon Connect console.</p></li><li data-start="1934" data-end="1996"><p data-end="1996" data-start="1936">Strong programming skills in <strong data-end="1975" data-start="1965">Python</strong> or <strong data-start="1979" data-end="1993">JavaScript</strong>.</p></li><li data-end="2068" data-start="1997"><p data-start="1999" data-end="2068">Advanced experience with infrastructure-as-code (CDK or Terraform).</p></li><li data-end="2137" data-start="2069"><p data-end="2137" data-start="2071">Experience designing integration patterns with external systems.</p></li><li data-start="2138" data-end="2201"><p data-end="2201" data-start="2140">CI/CD pipeline implementation for contact centre solutions.</p></li><li data-end="2311" data-start="2202"><p data-end="2311" data-start="2204">Knowledge of performance optimisation, scaling strategies, and security architecture for contact centres.</p></li><li data-start="2312" data-end="2390"><p data-end="2390" data-start="2314">Experience with custom development to extend Amazon Connect functionality.</p></li><li data-start="2391" data-end="2485"><p data-end="2485" data-start="2393">Excellent communication skills, able to work collaboratively and lead technical discussions.</p></li></ul><h2 data-start="2487" data-end="2501"><strong data-start="2490" data-end="2501">Company</strong></h2><ul data-start="2502" data-end="2606"><li data-start="2502" data-end="2576"><p data-end="2576" data-start="2504">Market-leading financial services organisation with offices in London.</p></li><li data-end="2606" data-start="2577"><p data-start="2579" data-end="2606">Hybrid working arrangement.</p></li></ul><h2 data-start="2608" data-end="2632"><strong data-end="2632" data-start="2611">Salary & Benefits</strong></h2><p data-start="2633" data-end="2726">The salary range/rates of pay is dependent upon your experience, qualifications, or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjAxMDA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half Technology are assisting a market leading consultancy to recruit several Amazon CX Engineer on a contract basis - fully remote - UK based </p><p>The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through sophisticated contact centre transformations.</p><p><strong>Role</strong></p><ul><li>The Amazon CX Engineer will lead technical design and architecture for complex Amazon Connect implementations</li><li>Develop sophisticated contact flow solutions for advanced customer requirements including 3rd party integrations and SSO</li><li>Design and implement advanced Amazon integration</li><li>Create optimised forecasting, capacity planning and scheduling solutions</li><li>Lead conversational design strategy and implementation</li><li>Experience with Amazon Connect Customer Profiles, Cases and Step by Step Guides</li><li>Guide customers through migration strategies from legacy contact centre platforms</li><li>Lead client facing technical workshops and advanced training sessions for client's IT stakeholders (including solutions architects, network engineers, IT support etc)</li><li>Collaborate with practice team members, supporting with technical queries for presales or in-flight projects as needed</li><li>Provide technical artefacts such as architecture designs</li><li>Serve as escalation point for complex technical challenges</li></ul><p><strong>Profile</strong></p><ul><li>The Amazon CX Engineer will have experience building in Amazon Connect console</li><li>Strong Python or JavaScript programming skills</li><li>Advanced experience with infrastructure as code using CDK or Terraform</li><li>Integration patterns with external systems</li><li>CI/CD pipeline implementation for contact centre solutions</li><li>Performance optimisation and scaling strategies</li><li>Security architecture for contact centre solutions</li><li>Custom development to extend Amazon Connect functionality</li></ul><p><strong>Company</strong></p><ul><li>Fully remote - UK based </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjg4MzE5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. <br /><br /></p><p>I am seeking a proactive and customer-focused IT Support Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first and second-line technical support to end-users in-person, by email, and over Zoom.</li><li>Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and IT equipment.</li><li>Monitor and maintain IT systems, including backups, antivirus, and security updates.</li><li>Document issues, solutions, and processes in our IT knowledge base.</li><li>Escalate complex problems to senior IT staff.</li><li>Assist with onboarding and offboarding of employees, including device setup and account provisioning.</li><li>Ensure compliance with company IT policies and security standards.</li></ul><p><strong>Qualifications</strong></p><ul><li>At least 3 years of experience in IT support or a similar role.</li><li>Strong knowledge of Mac and Windows operating systems.</li><li>Experience with Okta, Microsoft 365, Antivirus, and remote support tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritize tasks and work independently or as part of a team.</li><li>Relevant certifications (Microsoft, etc.) are a plus.</li></ul><p><strong>Salary/Logistics</strong></p><ul><li>£40,000-£45,000 and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk5MjU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-end="325" data-start="171"><strong data-end="247" data-start="171">Executive Assistant to Managing Director - Transport & Aviation Services</strong><br data-end="250" data-start="247" /> 📍 West Drayton | 5 days per week on-site | Competitive Salary + Benefits</p><p data-end="630" data-start="327">Are you a highly organised and proactive Executive Assistant looking to take the next step in your career? This is a fantastic opportunity to join a leading organisation in the transport and aviation sector, working alongside an inspiring Managing Director known for her people-first leadership style.</p><p data-start="632" data-end="910">This is more than an administrative role - as the trusted right hand to the MD and Senior Leadership Team, you'll play a vital part in ensuring the business runs smoothly, stays strategically focused, and delivers exceptional service in a fast-paced, customer-driven industry.</p><h3 data-start="917" data-end="946"><strong data-start="921" data-end="944">Purpose of the Role</strong></h3><p data-end="1255" data-start="947">The Executive Assistant will act as a trusted partner to the Managing Director, ensuring her time is spent productively and focused on strategic priorities. You'll provide seamless executive support, help drive organisational objectives, and keep the leadership team aligned across multiple business areas.</p><h3 data-end="1292" data-start="1262"><strong data-end="1290" data-start="1266">Key Responsibilities</strong></h3><ul data-end="2113" data-start="1293"><li data-start="1293" data-end="1411"><p data-end="1411" data-start="1295"><strong data-start="1295" data-end="1316">Executive Support</strong>: Manage complex diaries, arrange meetings, and coordinate domestic and international travel.</p></li><li data-end="1531" data-start="1412"><p data-start="1414" data-end="1531"><strong data-start="1414" data-end="1437">Operational Support</strong>: Act as a central communication link between departments, using discretion and sensitivity.</p></li><li data-start="1532" data-end="1647"><p data-end="1647" data-start="1534"><strong data-start="1534" data-end="1570">Inbox & Communication Management</strong>: Prioritise emails, draft correspondence, and respond on behalf of the MD.</p></li><li data-start="1648" data-end="1730"><p data-start="1650" data-end="1730"><strong data-start="1650" data-end="1673">Meeting Preparation</strong>: Create agendas, take minutes, and track action items.</p></li><li data-end="1832" data-start="1731"><p data-end="1832" data-start="1733"><strong data-start="1733" data-end="1761">Stakeholder Coordination</strong>: Liaise with clients, regulators, board members, and internal teams.</p></li><li data-end="1939" data-start="1833"><p data-end="1939" data-start="1835"><strong data-end="1855" data-start="1835">Data & Reporting</strong>: Prepare reports, analyse operational metrics, and manage confidential documents.</p></li><li data-end="2031" data-start="1940"><p data-start="1942" data-end="2031"><strong data-start="1942" data-end="1962">Event Management</strong>: Organise company events, client visits, and industry conferences.</p></li><li data-end="2113" data-start="2032"><p data-start="2034" data-end="2113"><strong data-start="2034" data-end="2052">Ad Hoc Support</strong>: Assist with personal errands and other tasks as required.</p></li></ul><h3 data-end="2152" data-start="2120"><strong data-start="2124" data-end="2150">What We're Looking For</strong></h3><ul data-end="2723" data-start="2153"><li data-end="2226" data-start="2153"><p data-start="2155" data-end="2226">Minimum 3 years' experience supporting senior executives (essential).</p></li><li data-end="2328" data-start="2227"><p data-end="2328" data-start="2229">Degree or certification in Business Administration, Transport Management, or similar (preferred).</p></li><li data-end="2386" data-start="2329"><p data-start="2331" data-end="2386">Impeccable organisational and time-management skills.</p></li><li data-start="2387" data-end="2441"><p data-end="2441" data-start="2389">Excellent written and verbal communication skills.</p></li><li data-start="2442" data-end="2537"><p data-end="2537" data-start="2444">Keen attention to detail, with discretion and integrity when handling confidential matters.</p></li><li data-end="2592" data-start="2538"><p data-end="2592" data-start="2540">Strong multitasking and problem-solving abilities.</p></li><li data-end="2666" data-start="2593"><p data-end="2666" data-start="2595">Confident user of MS Office tools (Word, Excel, Outlook, PowerPoint).</p></li><li data-start="2667" data-end="2723"><p data-end="2723" data-start="2669">Professional, reliable, approachable, and proactive.</p></li></ul><h3 data-end="2772" data-start="2730"><strong data-end="2770" data-start="2734">Health & Safety Responsibilities</strong></h3><p data-start="2773" data-end="2982">As part of this role, you'll be expected to comply with company health and safety directives, use appropriate equipment responsibly, and report any hazards immediately. Training will be provided as required.</p><h3 data-end="3009" data-start="2989"> </h3><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/THVrZS5FZGdlY29tYmUuNTAyNTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-start="0" data-end="132"><strong data-start="0" data-end="54">Qualified Management Accountant - Financial Services Clients</strong><br data-start="54" / data-end="57"> <strong data-start="57" data-end="130">Central London | Hybrid Working | Top 30 Accountancy Firm | Permanent</strong></p><p data-start="134" data-end="439">An excellent opportunity for a qualified Management Accountant to join a highly regarded Top 30 practice, supporting a growing portfolio of financial services and FCA-regulated clients. You'll be part of a collaborative team delivering full-service outsourced accounting and advisory support.</p><p data-start="441" data-end="467"><strong data-end="465" data-start="441">Key Responsibilities</strong></p><ul data-start="468" data-end="1063"><li data-end="606" data-start="468"><p data-start="470" data-end="606">Oversee a portfolio of financial services clients, producing accurate management and statutory accounts in line with UK GAAP (FRS102).</p></li><li data-start="607" data-end="685"><p data-end="685" data-start="609">Prepare and review VAT returns, including complex partial exemption cases.</p></li><li data-start="686" data-end="761"><p data-end="761" data-start="688">Advise clients on improving systems, processes, and financial controls.</p></li><li data-start="762" data-end="871"><p data-end="871" data-start="764">Review and mentor junior team members, offering constructive feedback and support with their development.</p></li><li data-end="970" data-start="872"><p data-start="874" data-end="970">Act as a main point of contact for clients, ensuring smooth delivery and strong relationships.</p></li><li data-start="971" data-end="1063"><p data-start="973" data-end="1063">Contribute to business development by assisting with client proposals and presentations.</p></li></ul><p data-end="1088" data-start="1065"><strong data-end="1086" data-start="1065">Candidate Profile</strong></p><ul data-end="1600" data-start="1089"><li data-start="1089" data-end="1179"><p data-start="1091" data-end="1179">ACA or ACCA qualified, with experience in preparing management and statutory accounts.</p></li><li data-start="1180" data-end="1265"><p data-end="1265" data-start="1182">Practice background required.</p></li><li data-start="1266" data-end="1322"><p data-end="1322" data-start="1268">Strong grasp of UK GAAP (FRS102) and VAT principles.</p></li><li data-end="1402" data-start="1323"><p data-start="1325" data-end="1402">Excellent communication skills and a proactive, solutions-focused approach.</p></li><li data-end="1503" data-start="1403"><p data-start="1405" data-end="1503">Competent user of accounting systems such as Xero, QuickBooks or Sage, and confident with Excel.</p></li><li data-start="1504" data-end="1600"><p data-end="1600" data-start="1506">Enjoys taking ownership, mentoring others, and delivering a high standard of client service.</p></li></ul><p data-end="1616" data-start="1602"><strong data-start="1602" data-end="1614">Why Join</strong></p><ul data-end="1928" data-start="1617"><li data-start="1617" data-end="1703"><p data-end="1703" data-start="1619">Work for a respected Top 30 firm known for its approachable, professional culture.</p></li><li data-end="1787" data-start="1704"><p data-start="1706" data-end="1787">Exposure to diverse, high-quality clients within the financial services sector.</p></li><li data-end="1863" data-start="1788"><p data-start="1790" data-end="1863">Genuine progression opportunities and ongoing professional development.</p></li><li data-start="1864" data-end="1928"><p data-start="1866" data-end="1928">Competitive salary and flexible hybrid working arrangements.</p></li></ul><p data-start="1930" data-is-only-node="" data-is-last-node="" data-end="2048"> </p><p data-is-last-node="" data-is-only-node="" data-start="1930" data-end="2048">Ideal for a qualified accountant seeking to build a long-term career within a forward-thinking practice environment.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWFyaWEuUm9kaWNoa2luYS43ODc3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>IT Manager - London (Global Remit)</strong></p><p><strong>£70,000 - £95,000 + Bonus & Benefits </strong></p><p><strong>London Office-based (Hybrid) </strong></p><p>Robert Half have partnered with an SME Professional Services firm who are seeking a <strong>proactive, hands-on IT Manager</strong> to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success.</p><p><strong>The Opportunity</strong></p><p>As IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>IT Infrastructure Management:</strong> Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider.</li><li><strong>Technology Development:</strong> Evaluate and implement new technologies that improve efficiency, collaboration, and client service.</li><li><strong>AI and Automation:</strong> Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality.</li><li><strong>System Administration:</strong> Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team.</li><li><strong>Vendor Management:</strong> Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy.</li><li><strong>Support & Training:</strong> Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures.</li></ul><p><strong>About You</strong></p><ul><li>8+ years of experience in IT management or a senior technical role.</li><li>Strong knowledge of <strong>cybersecurity</strong>, <strong>Microsoft 365</strong>, and <strong>Salesforce (beneficial, not essential)</strong>.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Confident communicator, able to work independently and manage priorities effectively.</li><li>Experience in a <strong>regulated industry</strong> (e.g. financial services, insurance, or legal) preferred.</li></ul><p><strong>Why Join</strong></p><p>This is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MTcxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Contracts Manager / Senior Contracts Manager - Technology & Telecom Sectors</strong></p><p><strong>London, Hybrid</strong></p><p><strong>£55,000 - £80,000 depending on experience </strong></p><p>Are you an experienced contracts professional ready for your next challenge? Robert Half is seeking a <strong>Contracts Manager/Senior Contracts Manager</strong> with a proven background in the <strong>technology or telecommunications sectors</strong>. This is not a generic legal role-sector-specific experience is absolutely essential for success.</p><p><strong>About the Role:</strong><br /> As Contracts Manager/Senior Contracts Manager , you'll provide vital legal support across operational, sales, procurement, and management teams. You'll help shape our commercial success by ensuring all activity is underpinned by robust legal frameworks, tailored for the unique demands of the tech and telco environments.</p><p><strong>What We're Looking For:</strong></p><ul><li>At least <strong>3 years' experience in contract management</strong> or commercial contracts roles <strong>within the technology or telecommunications sector</strong>-candidates without industry experience will not be considered</li><li>Demonstrable success negotiating and managing complex commercial contracts in tech/telco</li><li>Legal training (law degree, LPC, GDL) with understanding of English contract law and sector-relevant nuances</li><li>Deep familiarity with cross-border agreements and regulatory requirements affecting technology and telecom companies</li><li>Strong stakeholder management, written/verbal communication, and document drafting skills-with ability to convey legal issues in clear, business-friendly language</li><li>High proficiency in Office 365 and contract management software</li><li>Strong organizational skills and high attention to detail</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Offer practical, commercial advice and guidance on contract terms, legal risks, and business decisions specific to the tech/telco industry</li><li>Review, amend, and negotiate a wide range of sector-relevant contracts (supplier, customer, software licenses, SaaS, reseller, and service agreements)</li><li>Collaborate cross-functionally with Sales, Procurement, Compliance, and business stakeholders, with a distinct focus on technology or telco business objectives</li><li>Maintain contracts registers and management systems with accuracy and efficiency</li><li>On-board new suppliers and customers, ensuring sector compliance and best practices</li><li>Liaise with external counsel, particularly for cross-border agreements or specialist sector needs</li><li>Keep legal templates, policies, and documentation relevant for the evolving tech/telco landscape</li><li>Continuously suggest and implement improvements to enhance team effectiveness</li></ul><p><strong>Ready to Apply?</strong><br /> If you have the required legal and contract management experience <strong>specifically gained in the technology or telecommunications sectors</strong>, we want to hear from you!</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjEzNDYxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="186" data-end="640">This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones.</p><p data-start="186" data-end="640">Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a clear view of data, audiences, and platform behaviour.</p><p data-start="186" data-end="640"><strong>This role requires proven success with Salesforce Marketing Cloud. </strong></p><p data-end="640" data-start="186"> </p><p data-end="1906" data-start="642"><strong>Global CRM Support Specialist Key Responsibilities:</strong><br /> * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.<br /> * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes.<br /> * Guide markets in designing A/B experiments, multivariate tests, and automated journeys that adapt to customer behavior.<br /> * Build and refine audience segments using SQL queries, structured filters, and data relationships.<br /> * Create and maintain dynamic or personalized emails and landing pages in Salesforce Marketing Cloud, overseeing test contacts, content rules, and subscriber groups.<br /> * Perform thorough quality assurance across templates, devices, and browsers to ensure each journey operates consistently.<br /> * Collaborate with technical teams to release new features, integrations, and automations that strengthen reporting and operational agility.<br /> * Produce training guides, how-to notes, and reference materials that help marketing teams work confidently and independently.<br /> * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.<br /> * Support global adoption of emerging CRM practices, tools, and platform updates.</p><p data-start="1908" data-end="2580"><strong>Ideal Global CRM Support Specialist Profile: </strong><br /> * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations.<br /> * You notice anomalies quickly and approach troubleshooting with logical steadiness.<br /> * You understand the essentials of deliverability, including DNS, IP behavior, DKIM, bounce types, and sender reputation.<br /> * You have hands-on experience with A/B tests and iterative optimization based on measurable insights.<br /> * You adapt gracefully to shifting priorities and maintain a steady workflow.<br /> * You manage time effectively and prioritize tasks based on impact and urgency.<br /> * You keep your knowledge fresh by following CRM trends and SFMC enhancements.</p><p data-start="2582" data-end="4308">Global CRM Support Specialist Qualifications & Experience<br /> * Bachelor's or Master's degree in a relevant discipline.<br /> * At least one year of direct experience working inside Salesforce Marketing Cloud.<br /> * SFMC Email Specialist or Administrator certification is a welcomed advantage.<br /> * Strong technical communication and support experience.<br /> * Working knowledge of Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Interaction Studio.<br /> * Familiarity with SQL, AMPscript, HTML, CSS, JavaScript, and SOQL.<br /> * Demonstrated ability to solve complex issues with limited supervision.<br /> * Fluency in written and spoken English.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTgyNDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is exclusively partnering with a real estate firm in Southwest London to recruit a Client Accountant. This exciting opportunity will see you manage the financial operations for a portfolio of high-end residential properties, ensuring transparency, accuracy, and client satisfaction.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Property Management:</strong></li><ul><li>Oversee high-end residential properties, including the preparation and management of preventative and reactive maintenance.</li><li>Supervise contractors, suppliers, and facilities management.</li><li>Provide condition reports, enhancement advice, and manage household staff.</li><li>Manage residential security personnel and address property & lifestyle requests.</li></ul><li><strong>Financial Management:</strong></li><ul><li>Handle client accounts and meticulously track all receipts and expenditures.</li><li>Monitor outgoing payments and ensure all expenses are within budget and approved by clients.</li><li>Prepare and submit monthly detailed reports to clients, covering expenses, repairs, and property-related matters.</li><li>Ensure all client funds are safeguarded, and expenditure is fully authorised.</li></ul><li><strong>Client Account Management:</strong></li><ul><li>Maintain transparency in the handling of client funds, ensuring accuracy and accountability.</li><li>Not responsible for P&L or balance sheets but must maintain accurate records of balances, expenditures, and funding.</li><li>Proactively request additional funds from clients to ensure smooth property operations.</li></ul><li><strong>Internal/Client Balance:</strong></li><ul><li>70% client-side responsibilities and 30% internal responsibilities, including supporting AP as required.</li></ul></ul><p> </p><p><strong>Experience & Qualifications:</strong></p><ul><li>Minimum of 2 years' experience in a client accounting or finance role,</li><li>Knowledge of XERO accounting software.</li></ul><p><strong>Desirable:</strong></p><ul><li>Experience managing multiple client accounts, ideally in a high-volume environment</li></ul><ul><li>A proactive, motivated individual with a keen eye for detail and a customer-focused approach.</li><li>Experience working with SME companies is a plus.</li></ul><p> </p><p> </p><p><strong>Benefits & Perks including but not limited to:</strong> base salary £50,000 - £60,000 (some flexibility), offering 1 day from home, 25 days plus annual leave, life insurance and much more.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TW9sbGllLkRlbmVlZmVQb3J0ZXIuOTQ5MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-start="151" data-end="184"><strong data-start="151" data-end="160">Info:</strong> First/Second Line Engineer</p><p data-start="186" data-end="379">Robert Half Technology are assisting a well-established professional services organisation to recruit a First/Second Line Engineer on a contract basis. Hybrid working - London based.</p><p data-end="1156" data-start="381"><strong data-end="389" data-start="381">Role</strong><br / data-end="392" data-start="389"> * The First/Second Line Engineer will provide technical support to end-users, ensuring timely resolution of incidents and service requests.<br / data-end="529" data-start="526"> * Diagnose and troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices.<br data-start="641" data-end="644" /> * Escalate complex issues to Third line support or vendors when necessary, maintaining clear communication throughout.<br / data-start="760" data-end="763"> * Assist with user account management, permissions, and group policy administration in Active Directory.<br / data-start="867" data-end="870"> * Support Office 365 applications, email configurations, and basic network connectivity.<br / data-start="958" data-end="961"> * Maintain accurate documentation of incidents, requests, and system configurations.<br / data-start="1045" data-end="1048"> * Contribute to continuous improvement initiatives, identifying opportunities to enhance service delivery.</p><p data-start="1158" data-end="1714"><strong data-start="1158" data-end="1169">Profile</strong><br / data-start="1169" data-end="1172"> * The First/Second Line Engineer will have proven experience providing end-user IT support within a professional or corporate environment.<br / data-end="1308" data-start="1305"> * Strong knowledge of Windows 10/11, Office 365, Active Directory, and basic networking principles (DNS, DHCP, TCP/IP).<br data-start="1427" data-end="1430" /> * Familiarity with remote support tools and ticketing systems such as ServiceNow or Jira.<br / data-start="1519" data-end="1522"> * Excellent communication and interpersonal skills with a customer-focused mindset.<br data-end="1608" data-start="1605" /> * Ability to prioritise tasks effectively and work both independently and collaboratively within a team.</p><p data-start="1716" data-end="1864"><strong data-end="1727" data-start="1716">Company</strong><br data-start="1727" data-end="1730" /> * Professional services organisation with a strong reputation for excellence.<br data-end="1810" data-start="1807" /> * Hybrid working environment - London based offices.</p><p data-end="1984" data-start="1866"><strong data-end="1887" data-start="1866">Salary & Benefits</strong><br data-start="1887" data-end="1890" /> The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjU1MDE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This role is responsible for executing and optimizing email and CRM activities that drive engagement, nurture leads, and support overall business growth. You will own email reporting, testing, and optimization, as well as support segmentation and lead nurture campaigns across key customer and candidate journeys.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This is a hybrid role, 3x days in the office in central London. </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">CRM Executive Key Responsibilities:</p><p style="margin: 0in; font-family: Calibri; font-size: 12.0pt;">Email Health & Reporting</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Own email reporting including benchmarking and reviewing performance metrics (engagement, deliverability, and database health) on a monthly and quarterly basis.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identify trends, insights, and actionable recommendations to improve email effectiveness and data quality.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 12.0pt;">Email Optimization</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Establish and maintain a structured testing framework to continuously optimize campaign performance.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Build and execute email campaigns, ensuring accuracy through a strong quality control (QC) process.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Suggest improvements to the email plan and campaign calendar based on performance insights.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 12.0pt;">Lead Generation & Nurture</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Build and deliver engaging email communications to support lead nurture and re-engagement programs.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide input on messaging hierarchy and creative execution for key journeys, including candidate and client journeys, reactivation campaigns, win-back flows, and data cleanliness initiatives.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 12.0pt;">Segmentation</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Review current lists and support the development of a centralized list management hub.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Build and manage segmented, personalized email communications to improve relevance and conversion rates.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">Ideal CRM Executive Profile: </p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proven experience in email marketing or CRM execution (experience with HubSpot or similar platforms preferred).</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Excellent attention to detail, with a commitment to maintaining high standards of accuracy and consistency.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Understanding of audience segmentation, customer journeys, and lifecycle marketing.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Hands-on experience with A/B testing, deliverability monitoring, and performance reporting.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuMjU5NjEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-end="314" data-start="82">Robert Half Recruitment is partnering with a global financial services institution to recruit a Workiva Administrator / PMO Support on a contract basis. This role is hybrid (London-based) and falls Inside IR35.</p><p data-start="316" data-end="623">We are seeking an experienced <strong data-end="370" data-start="346">Workiva professional</strong> with a blend of <strong data-end="463" data-start="387">technical administration, light development, and PMO coordination skills</strong>. This is not a project delivery role, but rather a hands-on position supporting the effective use, adoption, and optimisation of Workiva across the business.</p><h3 data-end="655" data-start="625"><strong data-start="629" data-end="653">Key Responsibilities</strong></h3><ul data-end="1323" data-start="656"><li data-end="760" data-start="656"><p data-end="760" data-start="658">Act as the Workiva Administrator, managing configuration, workflows, templates, and user access.</p></li><li data-start="761" data-end="905"><p data-end="905" data-start="763">Provide hands-on development support including reporting, dashboards, and semi-technical enhancements (Wdata, connectors, integrations).</p></li><li data-end="1021" data-start="906"><p data-start="908" data-end="1021">Collaborate with external consultants (Protiviti) and internal stakeholders to ensure smooth system enablement.</p></li><li data-end="1133" data-start="1022"><p data-start="1024" data-end="1133">Coordinate training, workshops, and user engagement activities to drive adoption and best practice use.</p></li><li data-end="1226" data-start="1134"><p data-start="1136" data-end="1226">Support PMO-style activities such as tracking tasks, dependencies, and progress updates.</p></li><li data-start="1227" data-end="1323"><p data-start="1229" data-end="1323">Act as the go-to contact for system queries, user support, and stakeholder coordination.</p></li></ul><h3 data-start="1325" data-end="1348"><strong data-end="1346" data-start="1329">Ideal Profile</strong></h3><ul data-start="1349" data-end="1745"><li data-start="1349" data-end="1430"><p data-end="1430" data-start="1351">Hands-on <strong data-start="1360" data-end="1415">Workiva administration and configuration experience</strong> (essential).</p></li><li data-end="1509" data-start="1431"><p data-end="1509" data-start="1433">Exposure to light development, integrations, or connectors within Workiva.</p></li><li data-start="1510" data-end="1604"><p data-end="1604" data-start="1512">Strong organisational and PMO skills - able to coordinate, track, and engage stakeholders.</p></li><li data-end="1682" data-start="1605"><p data-end="1682" data-start="1607">Excellent communication skills and ability to champion platform adoption.</p></li><li data-end="1745" data-start="1683"><p data-start="1685" data-end="1745">Financial services experience preferred but not essential.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VGFobWluYS5NYW1ldG92YS45MzI2Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>AI Assurance Specialist</strong><br /> <strong>Salary: £40,000 - £50,000</strong><br /> <strong>Location: Hybrid, London </strong></p><p>Are you passionate about ensuring artificial intelligence operates in a compliant, transparent, and ethical manner? Do you have a background in certification and regulatory alignment within the AI space?</p><p>Robert Half are seeking an <strong>AI Assurance Certification Specialist</strong> to join our dynamic client and play a pivotal role in delivering trusted AI assurance to our global customers.</p><p><strong>About the Role</strong></p><p>The AI Assurance Specialist will take charge of maintaining AI certification standards, ensuring compliance with emerging global AI regulations, and building trust in our AI solutions. A primary focus will be leading the implementation and upkeep of <strong>ISO/IEC 42001 certification for AI Management Systems</strong> while embedding AI governance, risk management, and lifecycle processes into our wider assurance framework.</p><p>You will act as the key contact for customer-facing assurance activities, including audits, RFIs, and RFPs, while staying aligned with cutting-edge global AI regulations such as the EU AI Act, OECD AI Principles, and NIST AI RMF. This role offers the unique opportunity to collaborate with product, customer, and technology teams to strengthen our compliance posture and enhance adoption.</p><p><strong>Required Qualifications & Experience</strong></p><ul><li>Proven experience delivering ISO certifications (e.g., <strong>ISO/IEC 42001</strong>, <strong>ISO 27001</strong>, or similar standards).</li><li>Strong knowledge of AI governance, risk management, and model lifecycle assurance frameworks.</li><li>Familiarity with ISO 42001 requirements, including:</li><ul><li><strong>Data quality and governance</strong>.</li><li><strong>Explainability, transparency, and human oversight</strong> in AI systems.</li><li>Incident handling and continuous improvement.</li></ul><li>Experience working with auditors, certification bodies, and customer assurance teams.</li><li>Understanding of global AI regulation frameworks, such as the <strong>EU AI Act, NIST AI RMF</strong>, and <strong>OECD AI Principles</strong>.</li></ul><p><strong>Skills & Competencies</strong></p><ul><li>Exceptional ability to produce and organize compliance documentation, policies, and audit evidence.</li><li>Strong written and verbal communication, able to simplify complex AI topics for technical teams and non-technical stakeholders.</li><li>Analytical mindset with attention to detail for audit and assurance management.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjEyMDc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Group Financial Controller | Environmental Services | Central London (Hybrid) | £120,000</strong></p><p><strong> </strong></p><p><strong>⚠️ Due to business requirements, candidates must demonstrate <strong>professional fluency in French</strong> for this position.</strong></p><p> </p><p>Robert Half is partnering with a leading European Environmental Services organisation to appoint a <strong>Group Financial Controller</strong>. The role has arisen due to an internal promotion, reflecting the continued growth and evolution of the Group Finance function.</p><p>This is a senior, high-profile position within the Central London-based team, responsible for Group consolidation, technical accounting, and external reporting. The business is highly acquisitive, having completed numerous deals across Europe, and this role offers significant exposure to M&A, integration projects, and senior stakeholders across the Group. You will ensure the integrity of Group financial information, support the Group Finance Director, and play a key part in shaping financial processes and reporting as the organisation continues its ambitious growth journey.</p><p> </p><p> </p><p>📊 <strong>About the Role</strong></p><p> </p><ul><li>Lead the month-end, quarter-end, and year-end <strong>Group consolidation process</strong> across multiple jurisdictions and currencies.<br /> * Prepare <strong>IFRS-compliant consolidated financial statements</strong>, ensuring accuracy and consistency.<br /> * Act as <strong>IFRS subject-matter expert</strong>, drafting and embedding accounting policies across the Group.<br /> * Provide technical guidance on complex issues, including business combinations, revenue recognition, and financial instruments.<br /> * Take ownership of the Group's consolidation process, ensuring accuracy, integrity, and continuous improvement.<br /> * Act as the main point of contact for the <strong>Group audit</strong>, ensuring a smooth, timely, and high-quality process.<br /> * Partner with local finance teams across Europe, supporting compliance, integration, and process development.</li></ul><p> </p><p> </p><p>📋 <strong>About You</strong></p><p> </p><ul><li><strong>ACA or CA qualified accountant.</strong><br /> * Significant post-qualification experience in <strong>Group reporting and consolidations</strong> within a multinational environment.<br /> - Alternatively, this role would also suit a <strong>Senior Manager from a top 20 practice</strong> with strong technical accounting and consolidation experience, looking for their first move into industry.<br /> * Deep, practical knowledge of <strong>IFRS</strong>, including experience implementing new standards.<br /> * Excellent communicator, able to work effectively with senior stakeholders and finance teams across different countries.<br /> * Detail-oriented with a strong commitment to accuracy, governance, and assurance.</li></ul><p> </p><p>🤝 <strong>What's on Offer</strong></p><p> </p><ul><li>£120,000 base salary.<br /> * Hybrid working - typically three days per week in the <strong>Central London</strong> office.<br /> * Senior, visible role at Group level, partnering with the <strong>Group Finance Director</strong>.<br /> * Significant exposure to <strong>M&A, integration, and cross-border projects</strong> as the business continues its acquisitive growth strategy.<br /> * Opportunity to lead on <strong>Group-level consolidation, technical accounting, and reporting</strong>.<br /> * Career-defining opportunity in a fast-growing, dynamic international group.</li></ul><p> </p><p> </p><p>💼 <strong>Why Join This Business</strong></p><p>This is a rare opportunity to step into a senior Group Finance role created by an internal promotion. The business is on a rapid growth journey, completing multiple acquisitions each year across Europe, which provides outstanding exposure to complex consolidations, technical accounting, and integration projects. As Group Financial Controller, you'll play a central role in shaping how the Group manages reporting and governance at scale, while working closely with senior leadership in a dynamic, acquisitive, and ambitious organisation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuNzk5NzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Accounts Assistant (D365 Experience Required) - Heathrow - £15 - £20 per hour - 3 month contract </strong></p><p>My client requires an Accounts Assistant for a period of 3 months due to a busy period. The candidate must experience using Microsoft Dynamics 365.</p><p><strong>Key Responsibilities</strong></p><ul><li>Enter, code, and process supplier invoices in D365.</li><li>Reconcile supplier statements and resolve discrepancies.</li><li>Prepare and support weekly/monthly payment runs.</li><li>Raise customer invoices and credit notes using D365.</li><li>Allocate customer receipts and assist with chasing outstanding balances.</li><li>Maintain accurate customer account information and ageing reports.</li></ul><p><strong>Key Skills & Qualifications</strong></p><ul><li>Proven experience working with Microsoft Dynamics 365 (D365) in a finance or accounting role (required).</li><li>Strong understanding of basic accounting principles</li><li>High attention to detail and strong numerical accuracy.</li><li>Good communication and organisational skills.</li><li>Ability to work independently and as part of a team.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS4wMzczMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="118" data-end="236"><strong data-end="132" data-start="118">Job Title:</strong> Junior Credit Controller<br data-end="160" / data-start="157"> <strong data-start="160" data-end="171">Salary:</strong> £26,000 per annum<br data-start="189" / data-end="192"> <strong data-end="205" data-start="192">Location:</strong> Office-based (5 days per week)</p><p data-start="238" data-end="524"><strong data-end="256" data-start="238">About the Role</strong><br / data-start="256" data-end="259"> We are looking for a driven and reliable Credit Controller to join our finance team. This role is well-suited to someone who is keen to learn, develop new skills, and build a long-term career within credit control. Full training and support will be provided.</p><p data-end="552" data-start="526"><strong data-start="526" data-end="550">Key Responsibilities</strong></p><ul data-end="1016" data-start="553"><li data-end="628" data-start="553"><p data-start="555" data-end="628">Assist in managing the credit control process to ensure timely payments</p></li><li data-end="736" data-start="629"><p data-start="631" data-end="736">Communicate with customers via phone and email to resolve queries and follow up on outstanding invoices</p></li><li data-end="803" data-start="737"><p data-end="803" data-start="739">Maintain accurate customer records and update internal systems</p></li><li data-start="804" data-end="867"><p data-start="806" data-end="867">Support with payment allocation and account reconciliations</p></li><li data-start="868" data-end="934"><p data-start="870" data-end="934">Provide administrative support to the Finance team as required</p></li><li data-end="1016" data-start="935"><p data-end="1016" data-start="937">Contribute to improving processes and maintaining a positive team environment</p></li></ul><p data-start="1018" data-end="1043"><strong data-end="1041" data-start="1018">Skills & Attributes</strong></p><ul data-start="1044" data-end="1399"><li data-end="1101" data-start="1044"><p data-start="1046" data-end="1101">Strong communication skills and a professional manner</p></li><li data-start="1102" data-end="1157"><p data-start="1104" data-end="1157">Attention to detail with good organisational skills</p></li><li data-end="1220" data-start="1158"><p data-start="1160" data-end="1220">Comfortable working with numbers and financial information</p></li><li data-end="1278" data-start="1221"><p data-end="1278" data-start="1223">Confident using Microsoft Office, in particular Excel</p></li><li data-end="1336" data-start="1279"><p data-end="1336" data-start="1281">Willingness to learn and take on new responsibilities</p></li><li data-start="1337" data-end="1399"><p data-end="1399" data-start="1339">Able to work well both independently and as part of a team</p></li></ul><p data-start="1401" data-end="1420"><strong data-start="1401" data-end="1418">What We Offer</strong></p><ul data-start="1421" data-end="1693"><li data-end="1526" data-start="1477"><p data-start="1479" data-end="1526">Supportive and collaborative team environment</p></li><li data-end="1622" data-start="1587"><p data-start="1589" data-end="1622">Fully office-based role to support learning and team collaboration</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNzIxMzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Group Financial Controller</strong></p><p>Full-time | London | Competitive Salary & Benefits</p><p><strong>Robert Half</strong> is partnering with a leading renewable energy services company to recruit a <strong>Group Financial Controller</strong>. This is an exceptional opportunity to join a fast-growing organisation supporting the global offshore wind industry.</p><p>As <strong>Group Financial Controller</strong>, you will be a senior member of the Finance team, overseeing financial control across multiple entities and geographies, including the UK, Ireland, Netherlands, and the US. You will manage the corporate accounting team and play a pivotal role in ensuring timely, accurate, and compliant financial reporting across the Group.</p><h3>Key Responsibilities</h3><ul><li><p>Lead the preparation of group consolidated financial statements in compliance with IFRS.</p></li><li><p>Oversee monthly financial close and reporting across multiple entities, coordinating with business unit finance teams.</p></li><li><p>Ensure accurate intercompany reconciliations and eliminations for consolidated accounts.</p></li><li><p>Manage the accounting and integration of acquisitions within the group consolidation system.</p></li><li><p>Develop and maintain financial policies, procedures, and internal controls to meet statutory and regulatory requirements.</p></li><li><p>Prepare technical accounting papers and support auditors to ensure a smooth audit process.</p></li><li><p>Prepare the Annual Report and Accounts for the Group and subsidiary statutory accounts.</p></li><li><p>Serve as a key point of contact for technical accounting and reporting queries across the Group.</p></li><li><p>Support implementation and optimisation of financial systems across the organisation.</p></li></ul><h3>About You</h3><ul><li><p>Fully qualified accountant (<strong>ACA qualified, now in an industry position</strong>).</p></li><li><p>Proven experience as a Group Financial Controller, Head of Finance, or similar senior finance role in a multinational or complex group structure.</p></li><li><p>Strong leadership and team management skills, with experience mentoring and developing staff.</p></li><li><p>Expert knowledge of IFRS, financial consolidation, and reporting requirements.</p></li><li><p>Experience with financial systems, ERP implementations, and process automation.</p></li><li><p>Prior experience managing audits and tax compliance.</p></li><li><p>Highly organised, detail-oriented, and capable of delivering high-quality output in a fast-paced environment.</p></li><li><p>Confident communicator, able to engage with all levels of the business.</p></li></ul><h3>Why Apply?</h3><p>This is a unique opportunity to join a forward-thinking renewable energy business at an exciting stage of growth. You will play a critical role in shaping financial strategy, ensuring compliance, and supporting decision-making across a rapidly expanding international business.</p><p>If you are a senior finance professional looking for your next challenge, <strong>apply today through Robert Half</strong>.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhei5NYWxhbi40ODA5Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>SAP FICO Consultant - Luxury Goods - London (Hybrid/ Remote Working)</strong></p><p>Robert Half have partnered with a London based Luxury Goods brand who are seeking an experienced SAP FICO Consultant to join their growing Tech Team.</p><p><strong>The Role </strong></p><ul><li>To oversee all aspects of SAP BAU and projects serving as a subject matter expert, providing guidance, supporting the team and stakeholders, and dealing with service providers.</li><li>Facilitate the translation of business requirements into functional system design, resolve business design issues, ensuring all enhancements and changes follow agreed enterprise processes.</li><li>Be primary contact for all FI/CO application questions, issues and provide expert technical application advice.</li></ul><p> </p><p><strong>Responsibilities will include: </strong></p><p><strong>Analysis and Solution Design</strong></p><ul><li>Proactively identify and recommend business process and system improvements.</li><li>Work closely with business stakeholders to gather and analyse requirements.</li><li>Translate business needs into technical specifications and design solutions using SAP best practices.</li></ul><p><strong>Resolution of SAP production incidents </strong></p><ul><li>Ensure timely resolution of SAP production issues logged on support desk as per business priorities.</li><li>Be access point to the business for support, triage queries and prioritise tickets.</li><li>Ensure effective use of the IT support portal within IT team and wider business.</li></ul><p><strong>Stakeholder Communication</strong></p><ul><li>Communicate activities status, and key decisions to stakeholders at all levels.</li><li>Facilitate meetings, workshops, and presentations to gather requirements, provide updates, and address concerns.</li><li>Build strong relationships with business leaders, and external partners to ensure alignment and collaboration.</li></ul><p> </p><p><strong>Ideal Skills/ Experiences Required </strong></p><ul><li>Excellent knowledge (5+ years) of SAP ECC FI/CO modules, including detailed configuration experience.</li><li>Previous experience as an SAP FI/CO Consultant or in a similar SAP Finance role in Retail organisations.</li><li>Good knowledge of at least 1 of the following modules: SD, PO, WM, BW, IS-Retail.</li><li>Experience in SAP configurations and implementation of enhancements.</li><li>Good knowledge of SAP integration with other applications.</li><li>Experience of IDOC resolution within ECC 6.0</li><li>Deep understanding of end-to-end business processes (e.g. Order to Cash, Procure to Pay, Record to Report, Forecast to Delivery, Acquire to Retire, etc.)</li></ul><p><strong> </strong></p><p><strong>Location - Central London (Hybrid/ Remote Working options) </strong></p><p><strong>Budget - £80k - 90k (Dependent on Experience) + Benefits/ Discretionary Bonus</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4wMjQ2OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Operational Resilience - Associate Director or Senior Manager London </strong></p><p> </p><p>Are you a strategic thinker with a passion for operational resilience and regulatory compliance? We're seeking a <strong>Senior Manager</strong> or <strong>Associate Director</strong> to join a dynamic, collaborative team in London. This role offers the opportunity to build, implement, or assure <strong>operational resilience</strong> frameworks to meet global regulatory requirements, including the UK's operational resilience regime and the<strong> Digital Operational Resilience Act (DORA).</strong></p><p> </p><p><strong>Your Role & Responsibilities:</strong></p><ul><li>Lead high-quality delivery of client engagements, including stakeholder management, project planning, and quality assurance.</li><li>Develop risk-based frameworks, policies, and procedures that promote best practices, addressing regulatory requirements and enhancing operational resilience.</li><li>Build strong relationships with senior stakeholders and identify new business opportunities.</li><li>Contribute to thought leadership, including white papers and go-to-market strategies.</li><li>Mentor and develop talent within the team while fostering a collaborative and inclusive culture.</li><li>Represent the organization at industry conferences, promoting its values and expertise.</li><li>Ensure effective management of engagement risks, costs, and deliverable quality.</li></ul><p> </p><p><strong>Ideal Candidate Profile:</strong></p><ul><li>Strong expertise in <strong>operational resilience frameworks</strong> and delivering regulatory projects across areas such as consumer duty, governance, compliance monitoring, operational risk, and more.</li><li>Knowledge of financial services industry risks, third-party risk management, and regulatory compliance.</li><li>Proven client service delivery and business development skills.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjcwMzkzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Role:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is looking to recruit an immediate,HR Business Partner for a 3 month Temporary role. In this role you will be responsible for the following duties: </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li><p>Partner with senior management to deliver on global and regional HR priorities.</p></li><li><p>Coach and train managers on performance management, employee development, and best practices.</p></li><li><p>Lead employee life-cycle activities including on-boarding, payroll coordination, and benefits administration.</p></li><li><p>Act as a first point of contact for employee relations, ensuring fair and compliant outcomes.</p></li><li><p>Support compliance, risk management, and continuous improvement in HR processes.</p></li><li><p>Drive engagement and culture initiatives that promote inclusivity and collaboration.</p></li><li><p>Support recruitment efforts and ensure hiring practices align with global standards.</p></li></ul><p style="margin: 0in; margin-left: .375in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Profile:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">The successful temporary, HR Business Partner will have at least 4 years experience working within a Business Partnering role and will have had exposure to working on a global level. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Start up/Scale up experience is a huge plus. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">You must be either immediate or on a 1 week notice to be considered for this role.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Client:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is a Tech firm based in the City of London. You will work 3 days per week from their office and 2 days from home.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Salary & Benefits:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">This immediate, temporary HR Business Partner role will be paying circa £35-38 per hour. This is dependant on experience.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjcwMzk4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
