50 results for Customer Services in Witham, Essex

Area Sales Manager

London, London
remote
Permanent
45000 - 45000 GBP / Yearly
Robert Half is recruiting on behalf of a leading manufacturer of automotive diagnostics tools and solutions. This global company specialises in cutting-edge products and services, including diagnostic tools and advanced driver-assistance systems (ADAS), with a strong focus on technological innovation, research, and development. For the right candidate, this role offers a salary of up to £45,000, bonus, company van and mobile.The Role:We are seeking a driven and technically proficient Area Sales Manager to expand sales and market share for innovative automotive diagnostic solutions within the London and Kent marketMust have a valid driver's licence as this is a field-based role with a company van and must also be based in or around London and KentResponsibilities:<ul><li>Create and implement sales strategies to meet and exceed sales targets for diagnostic tools across the region.</li><li>Identify and nurture new business opportunities with independent garages, workshops, dealerships, and other automotive aftermarket channels.</li><li>Manage existing customer relationships, ensuring satisfaction and retention.</li><li>Deliver technical product demonstrations and showcase the benefits of the solutions to various stakeholders.</li><li>Conduct training sessions to support optimal product usage and customer awareness.</li><li>Stay updated on automotive technology trends, competitor activities, and industry developments to inform sales efforts.</li><li>Collaborate with internal teams across marketing, technical support, and training for seamless customer service delivery.</li><li>Prepare and present regular sales reports, forecasts, and market data.</li><li>Attend trade shows and industry events to promote products and network effectively.</li><li>Utilise CRM systems to maintain accurate records of interactions and sales activities.</li></ul>Key Requirements:<ul><li>Must have automotive experience.</li><li>Strong technical understanding of modern vehicle systems, electronics, and diagnostics.</li><li>Excellent communication and presentation skills, with an ability to influence stakeholders at all levels.</li><li>Self-motivated and organised, capable of working independently.</li><li>Experience in CRM systems and Microsoft Office Suite.</li><li>Full UK driving licence and willingness to travel extensively across the region.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMTgwMTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-11T17:27:43Z

Head of Customer Service

City of London, London
remote
Permanent
10000 - 75000 GBP / Yearly
Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally. The Role You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement. About You * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending. * Track record managing KPIs, SLAs, and service excellence. * Strong communication and leadership skills. * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting. What's on Offer * Competitive salary + performance bonus * Private medical & dental insurance * Enhanced parental leave * Modern Central London officeRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-11T09:06:49Z

Oporations Analyst

City of London, London
remote
Permanent
- GBP / Yearly
<h2 data-start="238" data-end="265">Operations Analyst</h2>Location: Remote-first or London (office based) Salary: £26,000-£27,000 Bonus: Performance-linked, with potential to earn an extra £2,000+ annually Business Tagline: Helping customers stay connected to their financial products<h2 data-start="534" data-end="555">About the Role</h2>We're looking for an Operations Analyst to support the smooth running of our customer and back-office processes. You'll be working across a range of operational tasks-investigating customer cases, verifying financial information, liaising with third parties, and ensuring every customer receives timely, accurate updates.This is a hands-on, detail-focused role ideal for someone who enjoys problem-solving, structure, and delivering a great customer experience within a regulated financial environment.<h3 data-end="1091" data-start="1063">Key Responsibilities</h3><ul data-start="1093" data-end="1906"><li data-start="1093" data-end="1199">Oversee customer cases from start to finish, ensuring each one is handled promptly and professionally.</li><li data-end="1321" data-start="1200">Keep customers informed throughout their enquiry, providing clear communication and setting expectations when needed.</li><li data-end="1436" data-start="1322">Gather and validate information by checking internal systems, digital records, and external financial sources.</li><li data-start="1437" data-end="1563">Contact providers, employers, or relevant third parties by phone or email to request or confirm financial/account details.</li><li data-start="1564" data-end="1663">Document all findings accurately in our CRM and ensure records remain compliant and up to date.</li><li data-end="1794" data-start="1664">Work closely with colleagues in compliance, customer service, and operations to resolve issues or improve workflow efficiency.</li><li data-end="1906" data-start="1795">Identify opportunities to streamline existing processes and contribute to overall operational enhancements.</li></ul><h2 data-start="1913" data-end="1929">About You</h2><ul data-end="2578" data-start="1931"><li data-start="1931" data-end="2002">Motivated by results and committed to delivering high-quality work.</li><li data-start="2003" data-end="2072">Comfortable working independently and managing your own workload.</li><li data-end="2149" data-start="2073">Quick to pick up new platforms, procedures, and regulatory expectations.</li><li data-start="2150" data-end="2234">Able to work under pressure during busier periods without compromising accuracy.</li><li data-start="2235" data-end="2300">Organised, reliable, and able to balance multiple priorities.</li><li data-start="2301" data-end="2398">Confident communicating with customers and external partners in a professional, clear manner.</li><li data-end="2489" data-start="2399">Someone who pays close attention to detail and enjoys investigative, structured tasks.</li><li data-end="2578" data-start="2490">Positive, collaborative, and willing to support the wider operations team when needed.</li></ul><h2 data-end="2625" data-start="2585">Useful Experience (Not Essential)</h2><ul data-end="3098" data-start="2627"><li data-start="2627" data-end="2696">Experience working with high-volume workloads or case management.</li><li data-start="2697" data-end="2793">A background in financial services, banking, insurance, or similar operational environments.</li><li data-end="2889" data-start="2794">Customer service or administrative experience where accuracy and compliance were essential.</li><li data-end="2966" data-start="2890">Familiarity with CRM systems like Salesforce, HubSpot, or similar tools.</li><li data-end="3031" data-start="2967">Exposure to financial products or account tracing processes.</li><li data-end="3098" data-start="3032">No degree required-strong experience and work ethic matter more.</li></ul><h2 data-start="3105" data-end="3129">About the Company</h2><ul data-start="3131" data-end="3565"><li data-end="3265" data-start="3131">A growing financial services organisation focused on helping customers access and understand their financial products more easily.</li><li data-start="3266" data-end="3357">Tech-enabled operations designed to improve speed, accuracy, and customer satisfaction.</li><li data-start="3358" data-end="3487">Supportive, collaborative culture where new ideas are valued and team members have the chance to shape how operations evolve.</li><li data-end="3565" data-start="3488">A blend of financial professionalism and modern, agile working practices.</li></ul><h2 data-end="3596" data-start="3572">Salary & Benefits</h2><ul data-start="3598" data-end="4079"><li data-start="3598" data-end="3658">£26,000-£27,000 base salary depending on experience.</li><li data-end="3723" data-start="3659">Annual performance bonus with potential to earn £2,000+.</li><li data-end="3808" data-start="3724">Choice of fully remote working or hybrid attendance at our London Bridge office.</li><li data-start="3809" data-end="3860">Quarterly in-person team days (travel covered).</li><li data-end="3942" data-start="3861">Career growth opportunities within a scaling financial services organisation.</li><li data-end="4015" data-start="3943">Monthly team socials with opportunities to get involved in planning.</li><li data-end="4079" data-start="4016">UK-based applicants only; we cannot provide visa sponsorship.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjE3Njc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-08T19:59:13Z

Office Administrator

North London, London
remote
Permanent
25000 - 27000 GBP / Yearly
***Office Administrator ***Robert Half is exclusively partnering with a an organisation in the medical and health industry based in North London. In search for a Office Administrator to join their team. <ul><li>Location: North London </li><li>Salary: £25 000 - £27 000</li><li>On site: 5 days in office </li></ul>The Role:As Office Administrator, you will assist with the day to day running of the office, ensuring smooth operations and supporting the logistics of medical device distribution to hospitals.Responsibilities:<ul><li>Process customer orders and update inventory systems.</li><li>Handle customer orders and coordinate picking, packing & shipping.</li><li>Maintain stock records and conduct inventory checks.</li></ul><ul><li>Respond to customer inquiries via phone and email in a professional and timely manner.</li></ul>Skills & Qualifications:<ul><li>Previous experience in logistics administration and customer service (healthcare/medical devices preferred).</li><li>Proficient in Excel, Word, Outlook</li><li>High level of attention to detail and accuracy</li><li>Ability to work under pressure and manage multiple priorities</li><li>Excellent communication skills.</li><li>NHS procurement knowledge is a plus.</li></ul>Benefits & Perks:<ul><li>Salary - £25 000 - £27 000 P/A</li><li>24 days annual leave (not including bank holidays).</li><li>On the job training and professional development.</li><li>Complimentary gym membership provided after one year of employment.</li><li>Friendly, supportive team environment.</li><li>Modern office facilities.</li><li>Free on-site parking.</li><li>Opportunities for career progression.</li></ul>Please click apply should this role align with your experience. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2xhdWRpYS5ub3ZhaXNnb25jYWx2ZXMuNTgyODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-26T16:47:12Z

Operations Analyst | Graduate Opportunity

City of London, London
remote
Permanent
- GBP / Yearly
Robert Half has partnered with a market-leading pensions organisation to recruit an Operations Analyst (Pensions). This is a full-time, fully remote opportunity.This role will focus on customer and internal operations, primarily focused on the pension finding process. You'll be ensuring that our customers receive an excellent service when interacting with the organisation, this will include making sure they are kept updated throughout the pension finding process.Responsibilities:<ul data-path-to-node="6"><li>Manage the end-to-end service finding process, ensuring a seamless and efficient experience for all customers.</li><li>Communicate regularly with customers to keep them fully informed of progress regarding their search/request.</li><li>Conduct thorough, independent research to identify and verify the details of relevant third parties and associated schemes.</li><li>Conduct outbound calls and correspondence to external providers and employers to gather necessary information.</li><li>Ensure all customer and process information is accurately recorded, maintained, and communicated.</li><li>Provide constructive feedback on current processes and contribute actively to the ongoing improvement of operational efficiency.</li><li>Be willing to take on various roles and responsibilities as needed across the operations team, demonstrating adaptability and teamwork.</li></ul> Experience: <ul data-path-to-node="13"><li>Recent University Graduate (within the last 1-2 years) with a strong academic background</li></ul><ul data-path-to-node="13"><li>Experience managing a heavy workload or high volume of tasks.</li><li>Experience in a customer service or administrative support role.</li><li>Experience using a CRM such as Salesforce or Hubspot.</li><li>Experience within the pension/finance industry.</li></ul><ul data-path-to-node="11"><li>Proven ability to work independently, managing tasks and responsibilities with minimal supervision.</li><li>Demonstrable experience in quickly learning and adapting to new processes and systems.</li><li>Passionate about providing high-quality customer service.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMTcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-08T22:14:41Z

Grad Opportunity | Operations Analyst

London, London
remote
Permanent
25000 - 28000 GBP / Yearly
Robert Half has partnered up with a fast-growing tech start-up solving a huge problem in the pension industry. Their platform helps give users a clear view of their retirement savings.The role:As an Operations Analyst, you'll sit at the heart of the pension-finding process. You'll be a key part of a small but high-impact team ensuring customers get the support and results they need, quickly, clearly, and accurately.What you'll be doing:<ul><li>Own the end-to-end pension finding journey for customers</li><li>Keep users informed and supported throughout the process</li><li>Research and investigate pension schemes via providers and employers</li><li>Make outbound calls and gather key information</li><li>Keep accurate records and spot ways to improve how they work</li></ul>You're likely a great fit if you:<ul><li>Are super organised, detail-focused, and thrive on structure</li><li>Communicate clearly and confidently</li><li>Can manage your own workload and adapt quickly</li><li>Are happy to roll up your sleeves in a fast-paced, growing company</li><li>Have a customer-first mindset and want to make a real impact</li></ul>Bonus if you have:<ul><li>Experience in customer service, admin, or ops</li><li>Worked with CRM systems like Salesforce or Hubspot (not essential)</li><li>Financial services/pensions knowledge (not essential)</li><li>Experience managing a heavy workload</li></ul>Why should you apply?<ul><li>A role with real ownership and variety</li><li>Career growth in a mission-driven start-up</li><li>Fully remote</li><li>Performance bonus</li></ul>No experience needed, just the right mindset and drive to grow.Ready to help people take back control of their pensions? Apply now and be part of something with purpose and momentum.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuMjczMDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-03T13:15:02Z

Underwriting Assistant

London, London
remote
Contract
150 - 180 GBP / Daily
Robert Half is partnering with a leading travel organisation to recruit an Underwriting Assistant for an initial 12 month fixed term contractResponsibilities:<ul data-start="163" data-end="1541"><li data-start="163" data-end="298">Deliver a high standard of customer service to prospective and existing clients and assist them throughout the application process.</li><li data-end="406" data-start="299">Respond to enquiries efficiently and professionally, ensuring all queries are followed up and resolved.</li><li data-start="407" data-end="484">Liaise with brokers regarding the status of new and renewal applications.</li><li data-start="485" data-end="589">Collect and process application information for new and existing clients within required timeframes.</li><li data-start="590" data-end="733">Ensure applications are complete, verify information before submission to underwriting, and request additional documentation when required.</li><li data-end="845" data-start="734">Prepare renewal invitations, quotations, counter-indemnities, policies, bonds, and other related documents.</li><li data-end="917" data-start="846">Maintain accurate and up-to-date client files and database records.</li><li data-start="918" data-end="1003">Handle membership and bonding enquiries for relevant industry membership schemes.</li><li data-end="1084" data-start="1004">Provide administrative and operational support to senior underwriting staff.</li><li data-start="1085" data-end="1162">Help maintain and service the client portfolio across products or brands.</li><li data-end="1252" data-start="1163">Monitor client declarations to ensure information is received and validated promptly.</li><li data-end="1373" data-start="1253">Review client websites, invoices, and promotional materials for compliance with regulations and policy requirements.</li><li data-end="1454" data-start="1374">Assist with promotional activities related to company products and services.</li><li data-end="1541" data-start="1455">Contribute to wider company activities and support a collaborative team environment.</li></ul>Experience:<ul data-start="1575" data-end="2292"><li data-end="1677" data-start="1575">Background within Underwriting Admin / Assistant positions </li><li data-start="1737" data-end="1815">Experience handling documentation, client data, or application processing.</li><li data-end="1893" data-start="1816">Familiarity with regulatory or compliance-based environments (desirable).</li><li data-end="1951" data-start="1894">Strong communication skills, both written and verbal.</li><li data-start="1952" data-end="2029">High attention to detail and accuracy in verification and record-keeping.</li><li data-end="2086" data-start="2030">Ability to manage multiple tasks and meet deadlines.</li><li data-end="2140" data-start="2087">Strong organisational and time-management skills.</li><li data-end="2209" data-start="2141">Ability to work collaboratively and support senior team members.</li><li data-end="2292" data-start="2210">Proficiency with databases, document preparation, and general office IT systems.</li></ul>Organisation:<ul><li>Initial 12 -month fixed term contract </li><li>4 days per week in the London Office </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMDg2MjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-02T08:42:52Z

Facilities Assistant

London, London
remote
Temporary
12.21 - 12.65 GBP / Hourly
FACILITIES ASSISTANT - UP TO £12.65/HR - LONDON - ONSITE - TEMPORARY ASSIGNMENTRobert Half are thrilled to be working with a fantastic client who is looking for a temporary Facilities Assistant for a 6 month assignment, offering up to £12.65/hr + holiday pay! Responsibilities: <ul><li>Ensure floors are maintained to a high standard with daily checks.</li><li>Report maintenance issues for resolution.</li><li>Oversee pantries & social areas including setting up coffee stations. </li><li>Manage snack inventory and stock.</li><li>Perform deep cleaning of storage areas and pantries.</li><li>Conduct ongoing cleaning and clearing of kitchen areas.</li><li>Support with event coordination and setup including: Moving furniture and setting up rooms, facilitating food deliveries and escorting suppliers and supporting catering services for events.</li><li>Managing event-related storage and deliveries.</li></ul>Requirements: <ul><li>Hospitality and events experience </li><li>Customer service experience. </li><li>Attention to detail. </li><li>Good people skills and good judgement. </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuOTcyMTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-28T15:57:30Z

Sales Administrator

City of London, London
remote
Contract
15 - 18 GBP / Hourly
Role:Our client is looking to recruit 5 immediate, Telesales consultants for an 8 week Temporary role. In this role you will be responsible for the following duties: <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Outbound and inbound telephone calls verifying parcel delivery information</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Confirmation of names, addresses, delivery details, and contact numbers</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">GDPR-compliant data validation procedures - CRM and Microsoft Office data entry and updates</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Logging of call outcomes, escalations, and corrections</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Professional customer service under peak call volumes</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identification and reporting of data inaccuracies or risk flags</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Meeting accuracy and performance throughput targets</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintenance of call quality and compliance standards</li></ul> Profile:The successful temporary, Telesales consultant will have at least 1 years experience working within sales/customer facing roles. You must be either immediate to be considered for this role and must speak either Spanish or Portuguese as well as English. Client:Our client is a consultancy firm based in London. You will work remotely and must have your own laptop. Salary & Benefits:This immediate, temporary Telesales consultant role will be paying circa £15-18 per hour. This is dependant on experienceRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjI0NDYzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-09T09:33:36Z

Debt Recovery Officer

Welwyn Garden City, Hertfordshire
remote
Permanent
23000 - 35000 GBP / Yearly
The Permanent Division of Robert Half is currently recruiting for a Debt Recovery Officer for an outsourced service client based in Welwyn.The RoleAs Debt Recovery Officer you will work with Private individuals and Businesses to recover funds in relation to Council Tax. Day to day duties will consist of:<ul><li>Manage business and residential accounts;</li><li>Liaise with businesses and residents;</li><li>Undertake housekeeping reports and exercises;</li><li>Undertake debt chasing and control recovery;</li><li>Timely and accurate action of client requests;</li><li>To support operational service delivery to clients;</li></ul><ul><li>Comply with corporate HR and Health & Safety policies and procedures;</li><li>Support\mentor colleagues with their development;</li></ul>Your ProfileYou will ideally have previous administration experience within a Council or Housing Association setting where you are used to dealing with customers and work to provide amicable solutions to debt. You will be customer focused, influential and committed to achieving customer care.Salary and BenefitsRole of Debt Recovery Officer is based on a Hybrid basis working from home regularly and with 6-8 days within the office in Welwyn. Debt recovery office will be paying a salary up to 26K and there is a Senior Debt Recovery Officer that pays up to £35K.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDA2MjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-16T11:53:06Z

Sales Ledger Clerk

West Drayton, London
remote
Permanent
30000 - 35000 GBP / Yearly
<h3 data-start="148" data-end="176">Sales Ledger Clerk</h3>Location: West Drayton Salary: £30,000 - £35,000 per annum (depending on experience) About the Company A well-established organisation in the aviation support and logistics sector is seeking a Sales Ledger Clerk to join its finance team. The company provides specialist services to major clients across the industry and has a long-standing presence at several key UK aviation hubs. The Opportunity This is a key role within the finance team, responsible for customer invoicing, payment management and client account support. You'll act as the main point of contact for customer billing queries and work closely with internal operational teams to ensure streamlined and effective financial processes.This role is ideal for someone who enjoys managing relationships, is highly organised, and wants to develop further within a fast-paced finance function.<h3 data-start="1074" data-end="1102">Key Responsibilities</h3><ul data-start="1103" data-end="1679"><li data-start="1103" data-end="1206">Maintain the sales ledger and raise accurate invoices and credit notes in line with agreed schedules.</li><li data-start="1207" data-end="1308">Monitor outstanding balances, allocate receipts and support credit control activity where required.</li><li data-end="1425" data-start="1309">Build and maintain strong relationships with customers, ensuring queries are resolved promptly and professionally.</li><li data-end="1532" data-start="1426">Liaise with internal teams to resolve discrepancies and support smooth communication across departments.</li><li data-end="1591" data-start="1533">Prepare reconciliations and support month-end processes.</li><li data-end="1679" data-start="1592">Assist with general administrative and finance tasks as part of a collaborative team.</li></ul><h3 data-end="1703" data-start="1686">About You</h3><ul data-end="2108" data-start="1704"><li data-start="1704" data-end="1829">Experience in a Sales Ledger / Accounts Receivable position, ideally within a service-based or operational environment.</li><li data-end="1912" data-start="1830">Confident communicator with the ability to build positive working relationships.</li><li data-start="1913" data-end="2012">Strong organisational skills, attention to detail and the ability to manage competing priorities.</li><li data-end="2108" data-start="2013">A proactive, reliable and friendly team player who takes ownership of their responsibilities.</li></ul><h3 data-start="2115" data-end="2133">Why Apply?</h3><ul data-end="2445" data-start="2134"><li data-end="2206" data-start="2134">Join a supportive, collaborative finance team with a positive culture.</li><li data-end="2282" data-start="2207">Enjoy a varied role with regular customer interaction and responsibility.</li><li data-end="2378" data-start="2283">Opportunity to develop skills and progress within a successful and well-established business.</li><li data-end="2445" data-start="2379">Convenient West Drayton location with excellent transport links.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uMjQ3NTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-06T20:36:37Z

Amazon CX Senior Engineer

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting a market-leading financial services organisation to recruit an Amazon CX Senior Engineer on a contract basis. Hybrid working - London based.<h2 data-end="327" data-start="316">Role</h2><ul data-start="328" data-end="1554"><li data-start="328" data-end="464">The Amazon CX Senior Engineer will lead the design, implementation, and optimisation of complex full-stack Amazon Connect solutions.</li><li data-start="465" data-end="552">Lead technical design and architecture for advanced Amazon Connect implementations.</li><li data-start="553" data-end="672">Develop sophisticated contact flows incorporating third-party integrations, SSO, and complex customer requirements.</li><li data-end="729" data-start="673">Design and implement advanced Amazon Q integrations.</li><li data-end="808" data-start="730">Create optimised forecasting, capacity planning, and scheduling solutions.</li><li data-start="809" data-end="902">Lead conversational design strategy and implementation across multiple customer journeys.</li><li data-end="1012" data-start="903">Leverage Amazon Connect Customer Profiles, Cases, and Step-by-Step Guides to enhance customer experience.</li><li data-start="1013" data-end="1099">Guide customers through migration strategies from legacy contact centre platforms.</li><li data-start="1100" data-end="1270">Lead client-facing technical workshops and deliver advanced training sessions for IT stakeholders (including solutions architects, network engineers, and IT support).</li><li data-end="1392" data-start="1271">Collaborate with the wider practice team, providing technical support for presales activities and in-flight projects.</li><li data-end="1489" data-start="1393">Produce high-quality technical artefacts such as architecture diagrams and solution designs.</li><li data-start="1490" data-end="1554">Act as an escalation point for complex technical challenges.</li></ul><h2 data-start="1556" data-end="1570">Profile</h2><ul data-end="2485" data-start="1571"><li data-end="1644" data-start="1571">4+ years' experience in technical implementation or consulting roles.</li><li data-end="1874" data-start="1645">AWS certifications including:<ul data-start="1681" data-end="1874"><li data-end="1725" data-start="1681">Amazon Connect Communications Specialist</li><li data-end="1767" data-start="1728">Amazon Connect Developer Specialist</li><li data-start="1770" data-end="1821">At least one AWS Foundation-level certification</li><li data-end="1874" data-start="1824">At least one AWS Associate-level certification</li></ul></li><li data-end="1933" data-start="1875">Experience building within the Amazon Connect console.</li><li data-start="1934" data-end="1996">Strong programming skills in Python or JavaScript.</li><li data-end="2068" data-start="1997">Advanced experience with infrastructure-as-code (CDK or Terraform).</li><li data-end="2137" data-start="2069">Experience designing integration patterns with external systems.</li><li data-start="2138" data-end="2201">CI/CD pipeline implementation for contact centre solutions.</li><li data-end="2311" data-start="2202">Knowledge of performance optimisation, scaling strategies, and security architecture for contact centres.</li><li data-start="2312" data-end="2390">Experience with custom development to extend Amazon Connect functionality.</li><li data-start="2391" data-end="2485">Excellent communication skills, able to work collaboratively and lead technical discussions.</li></ul><h2 data-start="2487" data-end="2501">Company</h2><ul data-start="2502" data-end="2606"><li data-start="2502" data-end="2576">Market-leading financial services organisation with offices in London.</li><li data-end="2606" data-start="2577">Hybrid working arrangement.</li></ul><h2 data-start="2608" data-end="2632">Salary & Benefits</h2>The salary range/rates of pay is dependent upon your experience, qualifications, or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjAxMDA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-17T18:20:45Z

Amazon CX Engineer

London, London
remote
Permanent
- GBP / Yearly
Robert Half Technology are assisting a market leading consultancy to recruit several Amazon CX Engineer on a contract basis - fully remote - UK based The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through sophisticated contact centre transformations.Role<ul><li>The Amazon CX Engineer will lead technical design and architecture for complex Amazon Connect implementations</li><li>Develop sophisticated contact flow solutions for advanced customer requirements including 3rd party integrations and SSO</li><li>Design and implement advanced Amazon integration</li><li>Create optimised forecasting, capacity planning and scheduling solutions</li><li>Lead conversational design strategy and implementation</li><li>Experience with Amazon Connect Customer Profiles, Cases and Step by Step Guides</li><li>Guide customers through migration strategies from legacy contact centre platforms</li><li>Lead client facing technical workshops and advanced training sessions for client's IT stakeholders (including solutions architects, network engineers, IT support etc)</li><li>Collaborate with practice team members, supporting with technical queries for presales or in-flight projects as needed</li><li>Provide technical artefacts such as architecture designs</li><li>Serve as escalation point for complex technical challenges</li></ul>Profile<ul><li>The Amazon CX Engineer will have experience building in Amazon Connect console</li><li>Strong Python or JavaScript programming skills</li><li>Advanced experience with infrastructure as code using CDK or Terraform</li><li>Integration patterns with external systems</li><li>CI/CD pipeline implementation for contact centre solutions</li><li>Performance optimisation and scaling strategies</li><li>Security architecture for contact centre solutions</li><li>Custom development to extend Amazon Connect functionality</li></ul>Company<ul><li>Fully remote - UK based </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjg4MzE5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-18T13:49:10Z

IT Support Engineer

London, London
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused IT Support Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology.Key Responsibilities<ul><li>Provide first and second-line technical support to end-users in-person, by email, and over Zoom.</li><li>Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and IT equipment.</li><li>Monitor and maintain IT systems, including backups, antivirus, and security updates.</li><li>Document issues, solutions, and processes in our IT knowledge base.</li><li>Escalate complex problems to senior IT staff.</li><li>Assist with onboarding and offboarding of employees, including device setup and account provisioning.</li><li>Ensure compliance with company IT policies and security standards.</li></ul>Qualifications<ul><li>At least 3 years of experience in IT support or a similar role.</li><li>Strong knowledge of Mac and Windows operating systems.</li><li>Experience with Okta, Microsoft 365, Antivirus, and remote support tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritize tasks and work independently or as part of a team.</li><li>Relevant certifications (Microsoft, etc.) are a plus.</li></ul>Salary/Logistics<ul><li>£40,000-£45,000 and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk5MjU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-29T10:21:35Z

Qualified Management Accountant

London, London
remote
Permanent
54000 - 60000 GBP / Yearly
Qualified Management Accountant - Financial Services Clients Central London | Hybrid Working | Top 30 Accountancy Firm | PermanentAn excellent opportunity for a qualified Management Accountant to join a highly regarded Top 30 practice, supporting a growing portfolio of financial services and FCA-regulated clients. You'll be part of a collaborative team delivering full-service outsourced accounting and advisory support.Key Responsibilities<ul data-start="468" data-end="1063"><li data-end="606" data-start="468">Oversee a portfolio of financial services clients, producing accurate management and statutory accounts in line with UK GAAP (FRS102).</li><li data-start="607" data-end="685">Prepare and review VAT returns, including complex partial exemption cases.</li><li data-start="686" data-end="761">Advise clients on improving systems, processes, and financial controls.</li><li data-start="762" data-end="871">Review and mentor junior team members, offering constructive feedback and support with their development.</li><li data-end="970" data-start="872">Act as a main point of contact for clients, ensuring smooth delivery and strong relationships.</li><li data-start="971" data-end="1063">Contribute to business development by assisting with client proposals and presentations.</li></ul>Candidate Profile<ul data-end="1600" data-start="1089"><li data-start="1089" data-end="1179">ACA or ACCA qualified, with experience in preparing management and statutory accounts.</li><li data-start="1180" data-end="1265">Practice background required.</li><li data-start="1266" data-end="1322">Strong grasp of UK GAAP (FRS102) and VAT principles.</li><li data-end="1402" data-start="1323">Excellent communication skills and a proactive, solutions-focused approach.</li><li data-end="1503" data-start="1403">Competent user of accounting systems such as Xero, QuickBooks or Sage, and confident with Excel.</li><li data-start="1504" data-end="1600">Enjoys taking ownership, mentoring others, and delivering a high standard of client service.</li></ul>Why Join<ul data-end="1928" data-start="1617"><li data-start="1617" data-end="1703">Work for a respected Top 30 firm known for its approachable, professional culture.</li><li data-end="1787" data-start="1704">Exposure to diverse, high-quality clients within the financial services sector.</li><li data-end="1863" data-start="1788">Genuine progression opportunities and ongoing professional development.</li><li data-start="1864" data-end="1928">Competitive salary and flexible hybrid working arrangements.</li></ul> Ideal for a qualified accountant seeking to build a long-term career within a forward-thinking practice environment.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWFyaWEuUm9kaWNoa2luYS43ODc3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-24T08:31:21Z

Senior IT Team Lead / IT Manager

London, London
remote
Permanent
60000 - 70000 GBP / Yearly
IT Senior Team Lead / IT Manager - Full Time Location: London, hybrid (3 days onsite) Salary: £60,000-£70,000, DOE About the Role: Robert Half are seeking an IT Senior Team Lead / IT Manager to join our fast-growing client.You will lead a small IT team (2 engineers), providing both day-to-day support and the implementation of IT solutions across a diverse technology environment. You will be comfortable advising stakeholders at every level, translating complex IT terminology, and resolving both operational and customer-facing issues with confidence and clarity.Key Responsibilities:<ul><li>Lead and mentor a small IT team, fostering high standards and best practice.</li><li>Deliver technical support for users at all levels; diagnose and resolve hardware and software issues.</li><li>Set up and install new computers, networks, and software packages.</li><li>Manage application updates, patches, user profiles, and cybersecurity protocols.</li><li>Maintain and review IT infrastructure, recommending and implementing new technologies where applicable.</li><li>Oversee the management of an Apple (Mac) estate (approx. 40 Macs).</li><li>Coordinate with third-party vendors; understand pricing models and contractual agreements.</li><li>Provide internal training on cybersecurity, maintain governance and change control processes.</li><li>Maintain detailed records of issues, assets, and resolutions.</li><li>Operate effectively under time pressure and adapt to a growing, changing environment.</li></ul>Technology Stack Includes: Dell, Apple, Microsoft 365, Microsoft Stack (Tenancy), Windows 11, MacOS, Encryption, Anti-Virus, RDP, Microsoft Dynamics Business Central, CRM, Mobile Phones, LAN & WAN, VPN, NetDocuments, Tame Capture, Carpe Diem, SQL, MS Fabric, Mimecast, Microsoft Sentinel. About You:<ul><li>At least 6 years' experience in IT support/engineering roles, including at least two external appointments.</li><li>Significant experience in IT management within a customer-focused, fast-growing business (experience in legal/professional services a plus).</li><li>Strong M365 administration skills (beyond basic user level) essential.</li><li>Expertise in iOS administration for small Mac estates; experience with SQL & Microsoft Fabric beneficial.</li><li>Demonstrated knowledge of cybersecurity, risk management, and GDPR.</li><li>Effective communicator, able to explain technical concepts clearly to non-technical audiences.</li><li>Excellent organiser, multitasker, and timekeeper with the ability to remain positive under pressure.</li><li>Professional IT certifications (e.g., Microsoft) strongly preferred.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjQwMjY4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-11T13:51:38Z

IT Manager

City of London, London
remote
Permanent
70000 - 95000 GBP / Yearly
IT Manager - London (Global Remit)£70,000 - £95,000 + Bonus & Benefits London Office-based (Hybrid) Robert Half have partnered with an SME Professional Services firm who are seeking a proactive, hands-on IT Manager to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success.The OpportunityAs IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry.Key Responsibilities<ul><li>IT Infrastructure Management: Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider.</li><li>Technology Development: Evaluate and implement new technologies that improve efficiency, collaboration, and client service.</li><li>AI and Automation: Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality.</li><li>System Administration: Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce.</li><li>Cybersecurity & Compliance: Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team.</li><li>Vendor Management: Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy.</li><li>Support & Training: Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures.</li></ul>About You<ul><li>8+ years of experience in IT management or a senior technical role.</li><li>Strong knowledge of cybersecurity, Microsoft 365, and Salesforce (beneficial, not essential).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Confident communicator, able to work independently and manage priorities effectively.</li><li>Experience in a regulated industry (e.g. financial services, insurance, or legal) preferred.</li></ul>Why JoinThis is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MTcxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-22T12:13:07Z

Finance Manager

London, London
remote
Permanent
65000 - 75000 GBP / Yearly
Finance Manager (Progression to Financial Controller) Robert Half is partnering with a high-growth, B Corp-certified business services group to recruit a Finance Manager.Robert Half is working with an innovative, purpose-driven organisation that supports over 500,000 customers across a range of corporate services, including company formation, legal support, accountancy services, and virtual offices. The business is expanding quickly and is looking for a Finance Manager who can play a key role in strengthening and scaling its finance function.This is a hands-on role ideal for someone who thrives in a fast-paced environment and wants clear progression towards a Financial Controller position. The Role As Finance Manager, you will partner closely with the Head of Finance, overseeing financial reporting, controls, cashflow, budgeting, and compliance. You will improve processes, optimise systems, and contribute to the organisation's continued growth. Key Responsibilities<ul><li>Deliver timely and accurate monthly financial reporting</li><li>Oversee day-to-day accounting activity including AP/AR, payroll, and expenses</li><li>Maintain strong financial controls</li><li>Manage rolling cashflow forecasting</li><li>Support budgeting and provide insights to leadership</li><li>Ensure compliance with tax and regulatory requirements</li><li>Drive improvements in finance systems and processes</li></ul> About You<ul><li>ACA/ACCA/CIMA qualified with 2-3 years PQE</li><li>Experience in a scale-up, SME, or fast-growing business</li><li>Strong UK GAAP and statutory reporting experience</li><li>Proficient in Xero and Excel</li><li>Analytical, detail-focused, and hands-on</li><li>Comfortable challenging information and improving processes</li></ul> What's on Offer<ul><li>Competitive salary and benefits package</li><li>25 days annual leave plus bank holidays</li><li>Enhanced family leave</li><li>Cost-of-living salary increase</li><li>Volunteering days</li><li>Cycle to Work Scheme</li><li>Pet-friendly office</li><li>Free lunches and refreshments</li><li>Excellent career progression</li></ul> Apply Now If you're looking to step into a high-impact finance role with a clear progression pathway, Robert Half would love to speak with you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhei5NYWxhbi4yODQyOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-11T15:38:13Z

Desktop Support Engineer

London, London
remote
Permanent
35000 - 40000 GBP / Yearly
IT Support Technician Location: Central London Salary: £35,000 - £40,000 Type: Full-time, PermanentA leading, fully regulated financial services firm is seeking an IT Support Technician to join its growing technology team. This is an excellent opportunity for someone with at least 18 months' experience in a helpdesk environment who wants to develop their technical capability within a professional, high-performing environment.About the Role You will provide day-to-day technical support to users across the business, ensuring colleagues receive an efficient, friendly and reliable service. The role includes user support, system administration and broader IT operations, with exposure to Microsoft technologies, cloud platforms and security tools.Key Responsibilities<ul data-start="876" data-end="1651"><li data-start="876" data-end="946">Desktop support and troubleshooting in a Windows 10/11 environment</li><li data-start="947" data-end="970">Remote user support</li><li data-start="971" data-end="1076">Administration of Active Directory, Exchange Online, Office 365, Azure and other third-party services</li><li data-end="1133" data-start="1077">Support and administration of Microsoft Dynamics CRM</li><li data-start="1134" data-end="1177">Daily systems and infrastructure checks</li><li data-end="1247" data-start="1178">Installing and configuring new hardware, software and peripherals</li><li data-end="1272" data-start="1248">Onboarding new staff</li><li data-end="1317" data-start="1273">Maintaining and managing Windows servers</li><li data-end="1393" data-start="1318">Creating and updating documentation for all IT processes and procedures</li><li data-end="1447" data-start="1394">Business Continuity and Disaster Recovery testing</li><li data-start="1448" data-end="1502">Anti-virus, firewall and cyber security monitoring</li><li data-start="1503" data-end="1528">Backup administration</li><li data-end="1565" data-start="1529">Licensing and printer management</li><li data-end="1595" data-start="1566">Delivering staff training</li><li data-start="1596" data-end="1651">Supporting all other aspects of daily IT operations</li></ul>Skills & Experience Required<ul data-start="1688" data-end="2054"><li data-start="1688" data-end="1782">Minimum 18 months' IT support experience within a regulated financial services environment</li><li data-end="1824" data-start="1783">Strong desktop troubleshooting skills</li><li data-start="1825" data-end="1880">Excellent analytical skills and attention to detail</li><li data-start="1881" data-end="1943">Strong communication skills with a customer-first approach</li><li data-end="1990" data-start="1944">Calm under pressure, flexible and reliable</li><li data-start="1991" data-end="2054">Good knowledge of Microsoft operating systems (Windows 10/11)</li></ul>Professional StandardsAs part of a regulated organisation, you will be expected to:<ul data-end="2398" data-start="2149"><li data-start="2149" data-end="2208">Follow FCA, FSMA and all internal compliance procedures</li><li data-start="2209" data-end="2255">Keep documentation accurate and up to date</li><li data-start="2256" data-end="2336">Maintain CPD and stay informed on relevant legislative and technical changes</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42MzEzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-04T12:12:35Z

Finance Manager

Royston, Hertfordshire
remote
Permanent
55000 - 65000 GBP / Yearly
Robert Half are delighted to be partnering with a local manufacturing business to recruit a Finance Manager / Group Reporting Manager to support the Group Finance Director and oversee the finance operations for their group entities. This is a key role within a growing group, offering genuine impact, autonomy and visibility across the business. Key Responsibilities:<ul><li>Oversee the finance function for the legal entities and the group.</li><li>Lead and review month-end processes and prepare monthly reporting packs</li><li>Produce consolidated financial reporting.</li><li>Provide commentary, performance analysis and insight across the Group</li><li>Monitor and forecast Group cashflow</li><li>Review working capital movements and drive improvements</li><li>Coordinate annual budgets and half-year forecasting cycles</li><li>Act as the main contact for the year-end audit, preparing analysis and key deliverables</li><li>Support insurance renewals with financial analysis and data</li><li>Ensure balance sheet reconciliations are completed and reviewed</li><li>Support, train and cover team members as needed</li><li>Lead and contribute to process improvements (e.g. expense system rollout, BACs improvements, invoicing automation) </li></ul>Skills & Attributes<ul><li>Strong written and verbal communication skills</li><li>Sound technical accounting knowledge, including consolidations and multi-currency</li><li>Highly organised, able to manage multiple deadlines under pressure</li><li>Experience training, supporting and developing finance team members</li><li>Strong attention to detail with a commercial mindset</li><li>Proficient Excel user </li></ul>Experience & Qualifications<ul><li>Proven experience producing consolidated management reports</li><li>Strong understanding of internal controls</li><li>Experience in driving change, improving processes and coaching others</li><li>Fully qualified accountant - ideally ACCA or ACA </li></ul>Salary and Benefits:The role if Finance Manager is offered with a salary of up to £65,000. This role will be based fully on site.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/T2xpLkNhbXBiZWxsLjg0MjE1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-08T10:41:48Z

Contracts/Senior Contracts Manager

London, London
remote
Permanent
55000 - 80000 GBP / Yearly
Contracts Manager / Senior Contracts Manager - Technology & Telecom SectorsLondon, Hybrid£55,000 - £80,000 depending on experience Are you an experienced contracts professional ready for your next challenge? Robert Half is seeking a Contracts Manager/Senior Contracts Manager with a proven background in the technology or telecommunications sectors. This is not a generic legal role-sector-specific experience is absolutely essential for success.About the Role: As Contracts Manager/Senior Contracts Manager , you'll provide vital legal support across operational, sales, procurement, and management teams. You'll help shape our commercial success by ensuring all activity is underpinned by robust legal frameworks, tailored for the unique demands of the tech and telco environments.What We're Looking For:<ul><li>At least 3 years' experience in contract management or commercial contracts roles within the technology or telecommunications sector-candidates without industry experience will not be considered</li><li>Demonstrable success negotiating and managing complex commercial contracts in tech/telco</li><li>Legal training (law degree, LPC, GDL) with understanding of English contract law and sector-relevant nuances</li><li>Deep familiarity with cross-border agreements and regulatory requirements affecting technology and telecom companies</li><li>Strong stakeholder management, written/verbal communication, and document drafting skills-with ability to convey legal issues in clear, business-friendly language</li><li>High proficiency in Office 365 and contract management software</li><li>Strong organizational skills and high attention to detail</li></ul>Key Responsibilities:<ul><li>Offer practical, commercial advice and guidance on contract terms, legal risks, and business decisions specific to the tech/telco industry</li><li>Review, amend, and negotiate a wide range of sector-relevant contracts (supplier, customer, software licenses, SaaS, reseller, and service agreements)</li><li>Collaborate cross-functionally with Sales, Procurement, Compliance, and business stakeholders, with a distinct focus on technology or telco business objectives</li><li>Maintain contracts registers and management systems with accuracy and efficiency</li><li>On-board new suppliers and customers, ensuring sector compliance and best practices</li><li>Liaise with external counsel, particularly for cross-border agreements or specialist sector needs</li><li>Keep legal templates, policies, and documentation relevant for the evolving tech/telco landscape</li><li>Continuously suggest and implement improvements to enhance team effectiveness</li></ul>Ready to Apply? If you have the required legal and contract management experience specifically gained in the technology or telecommunications sectors, we want to hear from you! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjEzNDYxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-19T08:14:19Z

Global CRM Support Specialist

London, London
remote
Permanent
50000 - 65000 GBP / Yearly
This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones.Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a clear view of data, audiences, and platform behaviour.This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency. * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. * Guide markets in designing A/B experiments, multivariate tests, and automated journeys that adapt to customer behavior. * Build and refine audience segments using SQL queries, structured filters, and data relationships. * Create and maintain dynamic or personalized emails and landing pages in Salesforce Marketing Cloud, overseeing test contacts, content rules, and subscriber groups. * Perform thorough quality assurance across templates, devices, and browsers to ensure each journey operates consistently. * Collaborate with technical teams to release new features, integrations, and automations that strengthen reporting and operational agility. * Produce training guides, how-to notes, and reference materials that help marketing teams work confidently and independently. * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features. * Support global adoption of emerging CRM practices, tools, and platform updates.Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations. * You notice anomalies quickly and approach troubleshooting with logical steadiness. * You understand the essentials of deliverability, including DNS, IP behavior, DKIM, bounce types, and sender reputation. * You have hands-on experience with A/B tests and iterative optimization based on measurable insights. * You adapt gracefully to shifting priorities and maintain a steady workflow. * You manage time effectively and prioritize tasks based on impact and urgency. * You keep your knowledge fresh by following CRM trends and SFMC enhancements.Global CRM Support Specialist Qualifications & Experience * Bachelor's or Master's degree in a relevant discipline. * At least one year of direct experience working inside Salesforce Marketing Cloud. * SFMC Email Specialist or Administrator certification is a welcomed advantage. * Strong technical communication and support experience. * Working knowledge of Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Interaction Studio. * Familiarity with SQL, AMPscript, HTML, CSS, JavaScript, and SOQL. * Demonstrated ability to solve complex issues with limited supervision. * Fluency in written and spoken English.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTgyNDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-11T09:17:23Z

Client Accountant

Kensington and Chelsea, London
remote
Permanent
50000 - 60000 GBP / Yearly
Robert Half is exclusively partnering with a real estate firm in Southwest London to recruit a Client Accountant. This exciting opportunity will see you manage the financial operations for a portfolio of high-end residential properties, ensuring transparency, accuracy, and client satisfaction. Key Responsibilities:<ul><li>Property Management:</li><ul><li>Oversee high-end residential properties, including the preparation and management of preventative and reactive maintenance.</li><li>Supervise contractors, suppliers, and facilities management.</li><li>Provide condition reports, enhancement advice, and manage household staff.</li><li>Manage residential security personnel and address property & lifestyle requests.</li></ul><li>Financial Management:</li><ul><li>Handle client accounts and meticulously track all receipts and expenditures.</li><li>Monitor outgoing payments and ensure all expenses are within budget and approved by clients.</li><li>Prepare and submit monthly detailed reports to clients, covering expenses, repairs, and property-related matters.</li><li>Ensure all client funds are safeguarded, and expenditure is fully authorised.</li></ul><li>Client Account Management:</li><ul><li>Maintain transparency in the handling of client funds, ensuring accuracy and accountability.</li><li>Not responsible for P&L or balance sheets but must maintain accurate records of balances, expenditures, and funding.</li><li>Proactively request additional funds from clients to ensure smooth property operations.</li></ul><li>Internal/Client Balance:</li><ul><li>70% client-side responsibilities and 30% internal responsibilities, including supporting AP as required.</li></ul></ul> Experience & Qualifications:<ul><li>Minimum of 2 years' experience in a client accounting or finance role,</li><li>Knowledge of XERO accounting software.</li></ul>Desirable:<ul><li>Experience managing multiple client accounts, ideally in a high-volume environment</li></ul><ul><li>A proactive, motivated individual with a keen eye for detail and a customer-focused approach.</li><li>Experience working with SME companies is a plus.</li></ul> Benefits & Perks including but not limited to: base salary £50,000 - £60,000 (some flexibility), offering 1 day from home, 25 days plus annual leave, life insurance and much more.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TW9sbGllLkRlbmVlZmVQb3J0ZXIuOTQ5MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-23T14:56:53Z

First/Second Line Engineer

London, London
remote
Contract
- GBP / Yearly
Info: First/Second Line EngineerRobert Half Technology are assisting a well-established professional services organisation to recruit a First/Second Line Engineer on a contract basis. Hybrid working - London based.Role * The First/Second Line Engineer will provide technical support to end-users, ensuring timely resolution of incidents and service requests. * Diagnose and troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. * Escalate complex issues to Third line support or vendors when necessary, maintaining clear communication throughout. * Assist with user account management, permissions, and group policy administration in Active Directory. * Support Office 365 applications, email configurations, and basic network connectivity. * Maintain accurate documentation of incidents, requests, and system configurations. * Contribute to continuous improvement initiatives, identifying opportunities to enhance service delivery.Profile * The First/Second Line Engineer will have proven experience providing end-user IT support within a professional or corporate environment. * Strong knowledge of Windows 10/11, Office 365, Active Directory, and basic networking principles (DNS, DHCP, TCP/IP). * Familiarity with remote support tools and ticketing systems such as ServiceNow or Jira. * Excellent communication and interpersonal skills with a customer-focused mindset. * Ability to prioritise tasks effectively and work both independently and collaboratively within a team.Company * Professional services organisation with a strong reputation for excellence. * Hybrid working environment - London based offices.Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjU1MDE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-22T15:16:20Z

CRM Executive

London, London
remote
Permanent
30000 - 40000 GBP / Yearly
This role is responsible for executing and optimizing email and CRM activities that drive engagement, nurture leads, and support overall business growth. You will own email reporting, testing, and optimization, as well as support segmentation and lead nurture campaigns across key customer and candidate journeys. This is a hybrid role, 3x days in the office in central London. CRM Executive Key Responsibilities:Email Health & Reporting<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Own email reporting including benchmarking and reviewing performance metrics (engagement, deliverability, and database health) on a monthly and quarterly basis.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identify trends, insights, and actionable recommendations to improve email effectiveness and data quality.</li></ul>Email Optimization<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Establish and maintain a structured testing framework to continuously optimize campaign performance.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Build and execute email campaigns, ensuring accuracy through a strong quality control (QC) process.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Suggest improvements to the email plan and campaign calendar based on performance insights.</li></ul>Lead Generation & Nurture<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Build and deliver engaging email communications to support lead nurture and re-engagement programs.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide input on messaging hierarchy and creative execution for key journeys, including candidate and client journeys, reactivation campaigns, win-back flows, and data cleanliness initiatives.</li></ul>Segmentation<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Review current lists and support the development of a centralized list management hub.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Build and manage segmented, personalized email communications to improve relevance and conversion rates.</li></ul> Ideal CRM Executive Profile: <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proven experience in email marketing or CRM execution (experience with HubSpot or similar platforms preferred).</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Excellent attention to detail, with a commitment to maintaining high standards of accuracy and consistency.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Understanding of audience segmentation, customer journeys, and lifecycle marketing.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Hands-on experience with A/B testing, deliverability monitoring, and performance reporting.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuMjU5NjEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-16T10:43:15Z