<p>Our New Westminster-based client is searching for a Help Desk Specialist to join their IT team for a 6-month contract role. In this role, you will be the primary point of contact for internal users, providing technical support and troubleshooting a wide range of IT issues.</p><p><br></p><p>Responsibilities</p><ul><li>Provide exceptional technical support to internal users via phone, email, and in-person interactions.</li><li>Troubleshoot and resolve a variety of technical issues related to:</li></ul><p> > Microsoft O365 (including Exchange Online, SharePoint, OneDrive, Teams)</p><p> > Active Directory</p><p> > Network and system configuration</p><p> > Software applications</p><p> > Leverage ServiceNow to document, track, and escalate IT tickets efficiently.</p><ul><li>Maintain a deep understanding of relevant IT policies and procedures.</li><li>Document solutions and procedures to ensure knowledge transfer and maintain consistency.</li><li>Proactively identify and report potential IT issues to prevent downtime.</li><li>Collaborate effectively with internal IT teams to resolve complex technical problems.</li><li>Maintain a positive and professional demeanor while delivering exceptional customer service.</li></ul>
<p>We are looking for a skilled Desktop Support Analyst to join our clients team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide comprehensive IT support to end-users, ensuring their hardware and software needs are met efficiently. As part of the regional IT support team, you will collaborate with global service desks while prioritizing local user satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide day-to-day IT support to local users, managing tickets, calls, and chat-based requests.</p><p>• Diagnose and resolve hardware and software issues, ensuring smooth functionality.</p><p>• Escalate unresolved issues to higher-level support teams as necessary.</p><p>• Install and configure software on user PCs and assist with hardware replacements.</p><p>• Maintain and support local IT infrastructure, including telephony systems and conference room equipment.</p><p>• Contribute to problem-solving initiatives and knowledge-sharing activities within the team.</p><p>• Monitor and prioritize tasks to enhance end-user satisfaction.</p><p>• Collaborate with the global IT support team to ensure seamless service delivery.</p><p>• Support network-related tasks, including basic troubleshooting of IP configurations.</p><p>• Ensure adherence to IT service delivery processes and standards.</p>
We are looking for an experienced Desktop Support Analyst to join our team in Belleville, Ontario. In this role, you will provide hands-on technical assistance to end users, ensuring smooth operations across hardware, software, and connectivity platforms. This is a long-term contract opportunity with a hybrid work arrangement, requiring at least three days onsite per week.<br><br>Responsibilities:<br>• Deliver Level 1 IT support to resolve technical issues for end users.<br>• Perform onboarding and offboarding tasks for employees, including account setup and access management.<br>• Address and resolve a minimum of 12 IT support tickets daily, adhering to quality and timeliness standards.<br>• Configure and manage user accounts, group policies, and permissions in Active Directory.<br>• Diagnose and troubleshoot hardware and software issues across desktops, laptops, and mobile devices.<br>• Provide support for connectivity concerns and printer-related issues.<br>• Maintain and support devices on Apple, Android, and Windows platforms.<br>• Collaborate with the IT Director and managed service providers to implement best practices and maintain the Microsoft tenant.<br>• Offer service-oriented support, ensuring a positive user experience for all technical needs.<br>• Assist with the management and deployment of mobile device management systems for various platforms.
<p>Due to a retirement our client is looking for an experienced Chief Financial Officer (CFO) or Director of Finance to join our clients team in Orleans, Ontario. This role requires a strong leader with expertise in financial management, strategic planning, and operational oversight. The ideal candidate will have a proven ability to drive organizational success by implementing best practices, managing diverse teams, and ensuring compliance with financial and administrative standards.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and implement strategic financial plans in collaboration with executive management to achieve corporate goals.</p><p>• Oversee and provide leadership to HR, administrative staff, and accounting teams, ensuring efficient operations and strong team performance.</p><p>• Review contracts for financial compliance, providing detailed feedback and coordinating with legal experts when necessary.</p><p>• Manage relationships with third-party IT service providers and offer technical support for software applications, including Microsoft tools and accounting systems.</p><p>• Act as a global administrator for Microsoft platforms, handling identity management, security, licensing, and communication tools.</p><p>• Maintain and process security clearances for employees in compliance with government regulations.</p><p>• Supervise financial operations across multiple entities, including reviewing payables, payroll, financial statements, and tax returns for inactive corporations.</p><p>• Coordinate updates to corporate minute books and oversee documentation for holding companies.</p><p>• Prepare and sign prequalification proposals and tender bonds, collaborating with estimators for technical inputs.</p><p>• Lead safety, training, and certification initiatives to ensure compliance and enhance organizational standards.</p>
<p>We are looking for a detail-oriented and success-driven <strong>Concierge</strong> to join our client's team in Toronto, Ontario. This contract position offers the opportunity to create exceptional experiences for employees and visitors while ensuring seamless day-to-day operations in a welcoming environment. If you thrive in a fast-paced setting and enjoy delivering top-tier service, this role is for you.</p><p><br></p><p><strong>Dates of Assignment: </strong>January 2nd – January 16th, 2026</p><p><strong>Schedule: </strong>Monday to Friday, 8am to 5pm - with flexibility needed for occasional after-hours events</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome and assist employees and visitors at the front desk, ensuring a positive first impression.</p><p>• Coordinate and oversee the setup and breakdown of conference rooms for meetings and events.</p><p>• Manage the lobby and front desk areas, maintaining a clean, organized, and detail-oriented appearance.</p><p>• Respond to inquiries, provide building and campus information, and address requests with minimal supervision.</p><p>• Resolve issues related to building services, including janitorial, mailroom, parking, and office equipment.</p><p>• Collaborate with team members to deliver exceptional service and support for various events.</p><p>• Anticipate and address client needs, ensuring their concerns are managed effectively.</p><p>• Assist with event planning, setup, and cleanup as required.</p><p>• Maintain communication with management to ensure smooth operations and resolve any issues promptly.</p><p>• Perform additional duties as assigned to support building and employee needs.</p>
<p><strong>Description: </strong></p><p> </p><p>We are seeking a forward-thinking Manager of IT to lead digital transformation and build cutting-edge technical solutions. The ideal candidate has a passion for emerging technologies, delivering impactful initiatives, and fostering innovation.</p><p> </p><p>This is a full-time position based in Richmond BC 5x a week.</p><p> </p><p><strong>Responsibilities </strong></p><p> </p><ul><li>Lead innovation projects from conception to delivery.</li><li>Design and implement scalable solutions using modern tech stacks.</li><li>Deploy AI solutions to enhance personalization and operational efficiency.</li><li>Develop data warehousing strategies to optimize data utilization.</li><li>Build APIs, integrate club-level technologies, and streamline workflows.</li><li>Collaborate with cross-functional teams to identify tech-driven opportunities.</li><li>Manage proofs-of-concept, pilot programs, and rollouts.</li><li>Build partnerships with vendors to accelerate innovation.</li></ul>
<p>Our client is looking for an Accounts Payable Specialist to join their dynamic team.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process a high volume of vendor invoices accurately and on time, ensuring correct coding and charge allocations.</li><li>Reconcile vendor statements and resolve discrepancies with vendors and internal teams.</li><li>Prepare and execute payment runs (EFT/ACH, wire, and check) to ensure timely vendor payments.</li><li>Maintain accurate vendor records and digital files in line with audit and internal control requirements.</li><li>Respond to vendor inquiries, resolve billing issues, and build strong supplier relationships.</li><li>Work with procurement, logistics, and finance teams to resolve invoice or payment discrepancies.</li><li>Identify and support process improvements to increase efficiencies.</li><li>Manage the AP inbox daily and handle incoming invoices and ad-hoc requests.</li><li>Provide backup support during team absences and assist with audit requests.</li><li>Ensure all invoices have proper documentation and approvals in compliance with company policy and SOX requirements.</li><li>Foster a customer-focused, service-oriented culture aligned with company values.</li></ul><p><br></p><p><br></p>
<p>We are looking for an organized and personable Receptionist to join our team on a contract basis in Breslau, Ontario. This role will primarily support the afternoon shift and involves a variety of administrative and HR-related tasks. As the first point of contact for visitors and employees, you will play a vital role in maintaining smooth operations and clear, attentive communication within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and screen all visitors while ensuring proper sign-in and issuance of security tags.</p><p>• Create and distribute employment confirmation letters and handle updates to HR boards and employee forms.</p><p>• Conduct daily attendance calls, update systems, and manage employee coding.</p><p>• Coordinate and track recognition programs, including thank-you notes and nominations.</p><p>• Order and organize office supplies to ensure availability.</p><p>• Sort incoming mail and deliver it to the appropriate recipients.</p><p>• Assist in planning and coordinating employee social events.</p><p>• Maintain access card systems and resolve any related issues.</p><p>• Schedule tours for job candidates and oversee pre-employment testing appointments.</p><p>• Develop and distribute weekly newsletters and maintain TV communication systems to keep materials current and relevant.</p>
<p><strong>We are partnering with an excellent organization looking to add an Estate & Corporate Legal Assistant to their team. This is a full-time/permanent role working hybrid.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (70-75K)</p><p>-Full benefits + RRSP matching</p><p>-3/4 weeks vacation + 12 personal days</p><p>-Hybrid work model (1 day on site)</p><p>-Great culture</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Ensure full compliance with the firm’s system, maintaining client files so that they are current, accurately documented, regularly closed, and properly coordinated for off-site storage with office clerks.</p><p>• Oversee billing and collections, including preparation of pre-bills, monthly invoice coordination, ongoing review of work-in-progress and aged accounts receivable, and proactive follow-up on outstanding payments.</p><p>• Support lawyer billing by verifying the accuracy of time entries and related details before approval, and entering lawyers’ time records when required.</p><p>• Manage all incoming and outgoing communications (telephone, email, mail), and process courier shipments to guarantee timely, professional delivery of documents and correspondence.</p><p>• Maintain systematic, organized filing—both paper and electronic—in line with firm protocols.</p><p>• Coordinate administrative tasks such as scheduling meetings, preparing supporting materials, updating calendars, and processing expense claims.</p><p>• Facilitate conflict searches and assist with file openings by gathering client identification and deposit information, preparing retainer agreements, and acquiring necessary signatures.</p><p>• Administer trust account duties including cheque requisition, payment information collection, and preparation and review of trust statements.</p><p>• Perform general assistant responsibilities such as document scanning and providing day-to-day administrative support to lawyers.</p>
<p><strong>Finance Transformation Manager – Contract Opportunity</strong></p><p><strong>Location:</strong> Hybrid role in North York</p><p><strong>Type:</strong> Contract | Full-Time</p><p><strong>Start Date:</strong> Immediate</p><p> </p><p>Robert Half Canada is seeking a seasoned <strong>Finance Transformation Manager</strong> for a contract engagement with a leading organization undergoing a major finance operations transition to Shared Service Center. This role is ideal for a strategic finance leader with deep operational expertise and a proven track record in managing complex transitions across global finance functions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the transition and migration of finance functions to the designated shared services environment.</p><p>• Lead the design and execution of finance transformation initiatives across Procure-to-Pay (P2P), Record-to-Report (R2R), and Order-to-Cash (O2C).</p><p>• Coordinate finance activities with internal teams, including the Finance, IT and other departments</p><p>• Manage project timelines and milestones to ensure successful implementation of financial processes.</p><p>• Collaborate with international offices to align financial operations and reporting standards.</p><p>• Monitor and report on project progress, identifying and addressing any risks or challenges.</p><p>• Provide leadership and guidance to team members involved in the finance migration.</p><p>• Ensure compliance with all relevant financial regulations and policies during the transition.</p><p>• Facilitate communication between stakeholders to maintain transparency and alignment.</p><p>• Support the adoption of new systems and processes within the finance department.</p><p>• Develop and implement strategies to optimize efficiency and effectiveness in financial operations.</p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is currently recruiting for an Enterprise Support Analyst for our Edmonton Client. As the successful candidate you’ll play a key role in managing and optimizing the organization’s application ecosystem. Your focus will be on ensuring seamless integration of applications and data, driving automation, and supporting enterprise systems. </p><p><em>Responsibilities include:</em></p><ul><li>Designing and implementing small-scale applications, integrations, and automated workflows</li><li>Connecting enterprise platforms (ERP, CRM, HCM) with other systems using APIs, SDKs, and webhooks</li><li>Leading technical reviews to maintain scalability and performance</li><li>Driving AI and automation initiatives to enhance efficiency</li><li>Managing databases and data integration solutions (SQL Server, Azure SQL, Azure Storage)</li><li>Maintaining websites and related infrastructure (DNS, SSL, domain registrations)</li><li>Developing scripts for data automation and synchronization (PowerShell, Python, C#, .NET)</li><li>Improving Microsoft 365 services and leveraging new features for productivity</li><li>Providing detailed performance reports to IT leadership</li><li>Building strong partnerships with stakeholders to deliver effective solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking IT team where innovation and automation are at the forefront. You’ll have the chance to lead impactful projects, work with cutting-edge technologies, and influence strategic decisions. Competitive salary, comprehensive benefits, and professional growth opportunities make this role an excellent next step for your career. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p>We are looking for an experienced Controller to join our team on a one-month contract engagement in Surrey, British Columbia, with the potential to extend and possibly convert to a permanent role for the right individual. In this role, you will be responsible for overseeing key accounting operations, including payroll management and full-cycle accounting. The client’s preference is for a candidate to be fully on-site; however, hybrid arrangements may be considered for the right individual. This position offers an excellent opportunity to contribute to the organization’s financial processes and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee payroll operations, ensuring accuracy and compliance with relevant regulations.</p><p>• Handle full-cycle accounting tasks, including reconciliations, journal entries, and month-end closings.</p><p>• Utilize accounting software systems such as QuickBooks and ADP to maintain financial records and reporting.</p><p>• Prepare detailed financial reports and analyses to support decision-making processes.</p><p>• Conduct ad hoc financial tasks and projects as required.</p><p>• Ensure compliance with established accounting standards and corporate policies.</p><p>• Collaborate with other departments to streamline accounting procedures and improve efficiency.</p><p>• Monitor and manage the organization's financial transactions to maintain accuracy and transparency.</p><p>• Provide guidance and support to less experienced team members in the accounting department.</p><p>• Assist with audits and other financial reviews as needed.</p>
<p><strong>We are partnering with an excellent Crown Corporation that's looking to add a bilingual HR Coordinator to their team. This is a full-time/permanent role.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Comprehensive benefits package</p><p>-Pension + 3 weeks vacation/sick days </p><p>-Hybrid (1 day on site/weekly) + flex hours</p><p>-Excellent culture and leadership team </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>-Deliver thorough administrative support to different parties, and provide assistance to other Human Resources team members as required.</p><p>-Partner with colleagues throughout the organization to coordinate and advance HR initiatives and special projects.</p><p>-Oversee the full-cycle recruitment process, including posting job advertisements, scheduling interviews, communicating with candidates, and facilitating reference checks.</p><p>-Coordinate onboarding activities for new employees to promote a seamless integration into the organization.</p><p>-Maintain precise, confidential employee records in line with organizational policies and legal standards.</p><p>-Administer HR document management by organizing, archiving, and appropriately disposing of records according to established procedures.</p><p>-Ensure data accuracy and reliability within the Human Capital Management platform to optimize HR functions.</p><p>-Monitor and report on progress against the HR Branch work plan, supporting timely completion of tasks and strategic objectives.</p>
<p>Notre client est à la recherche d’un gestionnaire du support technique pour diriger une équipe spécialisée dans les services techniques et l'installation de simulateurs. Ce poste offre une occasion unique de superviser une équipe dédiée tout en assurant un service client exceptionnel et des installations de haute qualité. Si vous êtes passionné par la gestion d'équipe et les projets techniques complexes, ce rôle est fait pour vous.</p><p><br></p><p><strong>Responsabilités:</strong></p><p>• Superviser une équipe de six professionnels en charge du support technique et des installations.</p><p>• Planifier et gérer le calendrier quotidien des tâches de l'équipe pour garantir des opérations fluides.</p><p>• Coordonner les projets d'installation de simulateurs de manière efficace et dans les délais impartis.</p><p>• Assurer la maintenance et le dépannage des simulateurs pour répondre aux besoins des clients.</p><p>• Collaborer avec les clients pour résoudre les problèmes techniques complexes et offrir un service exceptionnel.</p><p>• Fournir une expertise technique dans les domaines de l'informatique, des réseaux, des systèmes mécaniques, électriques et de câblage.</p><p>• Encadrer et motiver l'équipe pour atteindre les objectifs de performance.</p><p>• Élaborer et mettre en œuvre des stratégies pour améliorer les processus et la satisfaction client.</p><p>• Rédiger des rapports de projet détaillés et assurer une communication claire avec les parties prenantes.</p><p>• Participer à la formation continue de l'équipe pour maintenir un haut niveau de compétence technique.</p>
<p>Ready for a new permanent Legal Administrative Assistant role where you will make a direct impact? Robert Half Legal is partnering with a highly respected long-standing Western Canadian law firm to find a talented LAA to join their Litigation team in Vancouver.</p><p>This is a confidential search for our client one of the leaders in the local legal market for over a century known for their focus on excellence and integrity.</p><p><br></p><p>About the Opportunity</p><p><br></p><p>You will primarily support two Lawyers in a busy Litigation practice with a focus on commercial litigation, health and environmental law matter.</p><p>Your core responsibilities will be essential to keeping the practice running smoothly. managing day to day workflow scheduling trials BF management expenses prebills drafting documents letters notices of application running conflict searches and managing files from start to finish.</p><p>This is a permanent position and an excellent chance to establish yourself with a prestigious firm. The previous incumbent is transitioning to a different desk upon their return.</p><p><br></p><p><br></p>
We are looking for a motivated and detail-oriented Receptionist to join our team on a contract basis in Kitchener, Ontario. In this role, you will be the first point of contact for visitors and tenants, ensuring a welcoming and organized environment. This position is ideal for someone who enjoys multitasking, has excellent communication skills, and thrives in a dynamic office setting.<br><br>Responsibilities:<br>• Greet and assist visitors and tenants, creating a welcoming atmosphere for all who enter the office.<br>• Schedule and coordinate meeting room bookings for both clients and staff, ensuring smooth operations.<br>• Handle incoming mail and courier deliveries, distributing them efficiently to the appropriate recipients.<br>• Utilize Google tools such as Gmail, Excel, and calendar applications to manage communications and scheduling.<br>• Maintain a detail-oriented and approachable demeanor when interacting with guests and colleagues.<br>• Support general office functions by answering multi-line phone systems and responding to inquiries.<br>• Ensure the reception area remains clean, organized, and presentable at all times.<br>• Assist with data entry and email correspondence as required.<br>• Collaborate with team members to address any administrative needs or challenges.
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>We are looking for a<strong> Accountant - Financial Reporting</strong> to join our client's team in Mississauga, Ontario. This long-term contract position is an excellent opportunity for a skilled and detail-oriented individual to contribute to financial reporting, tax compliance, and regulatory adherence within the transportation/logistics industry. The successful candidate will play a vital role in ensuring accurate and timely financial processes while supporting organizational goals.</p><p><br></p><p><strong>Work model: 5 days in the office, Mississauga </strong></p><p><strong>Contract: 12 mon + vacation/sick days + health and dental benefits</strong></p><p><br></p><p>Responsibilities:</p><p>• Coordinate and execute month-end closing tasks, including journal entries, account reconciliations, and preparation of financial statements.</p><p>• Manage monthly consumption tax returns and assist with annual corporate tax filings, ensuring compliance with tax regulations.</p><p>• Oversee lease accounting processes, including classification, measurement, and disclosure in line with IFRS standards.</p><p>• Compile required disclosures and supporting schedules for quarterly and annual financial reporting, ensuring accuracy and timely submission.</p><p>• Monitor changes in accounting standards and tax regulations, implementing updates to policies and procedures as necessary.</p><p>• Collaborate with auditors during internal and external audits, preparing required documentation and responding to inquiries.</p><p>• Maintain strong internal controls, ensuring compliance with company policies and regulatory requirements.</p><p>• Utilize Microsoft Dynamics 365 Business Central and advanced Excel skills to manage financial data effectively.</p><p>• Support multi-currency reporting processes and ensure accuracy in financial documentation.</p><p>• Work closely with cross-functional teams to improve financial operations and reporting efficiencies.</p>
<p><strong>Description sommaire du poste</strong></p><p>Nous recherchons un(e) <strong>technicien(ne) en informatique</strong> qui assurera le support informatique interne et le maintien de l’ensemble de l’infrastructure TI de l’entreprise. Comme unique ressource en informatique au sein de la PME, il ou elle agira à la fois comme <strong>soutien technique aux utilisateurs</strong> et comme <strong>responsable de la fiabilité, de la sécurité et de la performance</strong> des systèmes informatiques.</p><p><br></p><p><strong>Responsabilités principales:</strong></p><p>• Gestion et entretien des imprimantes</p><p>• Installation et configuration des postes pour les nouveaux utilisateurs</p><p>• Gestion des sauvegardes et copies de sécurité (back-up)</p><p>• Administration de Fortimail et Fortigate</p><p>• Mise à jour des systèmes SQL et Windows</p><p>• Gestion de la cybersécurité et des antivirus</p><p>• Administration du NAS (QNAP)</p><p>• Revue et optimisation de la configuration du réseau</p><p>• Analyse et amélioration des méthodes de travail informatiques</p><p>• Gestion et entretien du système de caméras de l’usine</p><p>• Entretien des périphériques informatiques de l’usine</p><p>• Support technique aux usagers (bureaux et usine)</p><p>• Gestion des connexions VPN</p><p>• Gestion du parc informatique (ordinateurs, tablettes et cellulaires)</p><p>• Support du système d’alarme (bureau et usine)</p><p>• Programmation et entretien des automates de l’usine</p><p>• Gestion et structuration des répertoires informatiques</p><p>• Programmation des tags de production</p><p>• Maintenance et supervision du système SharePoint 365</p><p><br></p>
<p>Nous recherchons un spécialiste du support informatique bilingue pour intégrer une organisation dynamique basée à Montréal-Est. Ce rôle est idéal pour une personne polyvalente et proactive, capable de fournir un soutien technique fluide dans un environnement manufacturier. Ce poste est un contrat de 6 mois sur site, avec possibilité d'embauche permanente.</p><p><br></p><p>Responsabilités:</p><p>• Offrir un soutien technique de premier niveau aux utilisateurs des départements tels que RH, finances, marketing et production.</p><p>• Installer, configurer et résoudre les problèmes liés au matériel et aux logiciels, y compris les ordinateurs portables, postes de travail, moniteurs et imprimantes.</p><p>• Assurer le bon fonctionnement de la connectivité réseau, incluant le Wi-Fi, le câblage et les commutateurs, et escalader les problèmes complexes si nécessaire.</p><p>• Gérer l'installation et les mises à jour des logiciels via des outils tels qu'Intune, avec des processus principalement automatisés.</p><p>• Répondre aux demandes et incidents des utilisateurs à travers la plateforme ServiceNow.</p><p>• Participer à la configuration et à la maintenance de systèmes Windows 11 dans un environnement Dell.</p><p>• Collaborer avec les équipes locales et coordonner les besoins de support à distance avec le gestionnaire.</p><p>• Maintenir une documentation précise et à jour des activités de support et des configurations techniques.</p>
<p>Nous recherchons un technicien informatique motivé pour rejoindre l'équipe de notre client dans le cadre d'un contrat à durée déterminée. Ce poste est basé à Montréal, Québec, et offre une opportunité unique de contribuer à un projet essentiel tout en mettant à profit vos compétences en support technique et service à la clientèle. Vous jouerez un rôle clé dans l'intégration et le soutien des utilisateurs au sein de deux entités récemment acquises.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un support technique de niveau 1 et 2 aux employés des entités nouvellement acquises, couvrant environ 30 à 40 utilisateurs.</p><p>• Collaborer avec l'équipe technique existante pour garantir un service efficace, en tenant compte des différents fuseaux horaires.</p><p>• Participer activement à la migration des utilisateurs vers des environnements virtuels comme VMware et Citrix.</p><p>• Configurer et intégrer des comptes Office 365, notamment Exchange, Teams et SharePoint.</p><p>• Installer et configurer les postes de travail, imprimantes et autres périphériques nécessaires.</p><p>• Identifier et résoudre les problèmes liés au matériel, aux logiciels et au réseau.</p><p>• Documenter les interventions et gérer les demandes dans le système de suivi des billets.</p><p>• Travailler en étroite collaboration avec le gestionnaire du centre de services pour coordonner les activités liées au support technique.</p>
