We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract to permanent position, offering an excellent opportunity for growth and development while contributing to a dynamic organization in the service industry. The role requires exceptional communication skills and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments for claim-related expenses such as appraisal fees, glass invoices, and police report charges.<br>• Assist the Total Loss team by managing and dispatching Proof of Loss documents to facilitate settlements.<br>• Request official reports, including police and fire incident documents, to support claims investigations.<br>• Handle the dispatch of Property Damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to collect First Notice of Loss details for claims reported after hours or online.<br>• Respond to inbound calls and direct callers to the appropriate departments based on their needs.<br>• Provide exceptional support and assistance to ensure smooth operations within the claims process.
We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
<p>We are looking for an organized and customer-focused Receptionist to join our team on a long-term (12 month) contract basis in Vancouver, British Columbia. In this role, you will be the first point of contact for guests and callers, ensuring a welcoming and attentive experience. You will also provide vital administrative and office support to maintain smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing accurate information tailored to individual needs.</p><p>• Handle incoming calls with care, directing them to the appropriate team members while ensuring prompt responses.</p><p>• Welcome and assist visitors, couriers, and vendors, creating a positive and attentive first impression.</p><p>• Manage mail and packages by sorting incoming deliveries, preparing outgoing shipments, and coordinating courier services.</p><p>• Maintain office supplies and oversee stock levels, ensuring common areas such as the kitchen and meeting rooms are clean and well-organized.</p><p>• Monitor and release orders for fulfillment, preparing customs documentation when required.</p><p>• Compile and distribute daily and weekly reports, identifying and resolving outstanding orders in collaboration with relevant teams.</p><p>• Administer returns and replacement inquiries, processing refunds and coordinating shipments efficiently.</p><p>• Support internal administrative tasks, including account creation, internal orders, and service reward initiatives.</p><p>• Assist with company-wide projects and initiatives, providing administrative support as needed.</p>
<p><strong>Overview</strong></p><p> Our client in Toronto is seeking a Receptionist to join their dynamic People and Culture team. The Receptionist plays an essential role as the first point of contact for all visitors and callers. This position supports office administration through various clerical duties, including coordinating office activities, greeting and assisting visitors, managing inbound telephone calls, scheduling appointments, and processing mail and couriers. Additionally, the Receptionist supports the People & Culture department with corporate and community initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and maintain the office environment: set up coffee and snack bar, organize meeting rooms, and ensure all areas are tidy and presentable</li><li>Greet and assist employees and guests, ensuring a welcoming and professional experience</li><li>Manage incoming phone calls and direct callers as needed</li><li>Provide guest services including beverage service, coat check, and welcoming walk-in visitors</li><li>Support meetings for executive staff: room set up, food and beverage service, and clean up</li><li>Manage office access systems including FOB and parking transponder activation</li><li>Process and distribute incoming and outgoing mail and courier packages</li><li>Track office inventory and reorder supplies within budget parameters</li><li>Scan invoices and create purchase orders for corporate departments</li><li>Support special projects related to corporate events and community engagement, including research, communications, administration, and coordination</li><li>Assist with implementation of office layout changes and ensure reception area coverage at all times</li><li>Maintain office security and follow safety procedures</li><li>Assist the People & Culture team as required</li><li>Contribute to streamlining reception functions and cost-saving initiatives</li></ul>
<p>We are looking for a dedicated Administrative Assistant to join a team in North York, Ontario. This long-term contract position offers an excellent opportunity to contribute to the day-to-day operations of a thriving construction company. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to supporting various administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing calls, ensuring prompt and attentive communication.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.</p><p>• Perform accurate data entry and maintain organized records of project and client information.</p><p>• Handle email correspondence, including drafting, responding, and organizing messages.</p><p>• Coordinate schedules and appointments to ensure seamless daily operations.</p><p>• Utilize Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook to create reports, presentations, and other documents.</p><p>• Support team members with administrative tasks to facilitate project execution.</p><p>• Assist in maintaining office efficiency by organizing supplies and managing inventory.</p><p>• Prepare and distribute internal and external communications as needed.</p><p>• Collaborate with colleagues to ensure deadlines and priorities are met.</p>
<p>We are partnering with a well-established, nationally recognized consumer services organization to identify their next Growth & Operations Leader for the Vancouver and Lower Mainland market.</p><p><br></p><p>This is a senior leadership opportunity for someone who enjoys building, scaling, and leading high-performing sales and service teams while expanding customer reach and operational excellence across a defined territory.</p><p><br></p><p><strong>The Opportunity</strong></p><p>In this role, you will lead a mature regional operation while driving growth through customer acquisition, service expansion, and geographic reach. The business has a long-standing reputation in the Lower Mainland and is known for doing the right thing for its customers and its people.</p><p><br></p><p>This position offers visibility, autonomy, and the opportunity to make a measurable impact within a growth-focused national organization.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for a detail-oriented Leasing Administrator to join our team in Toronto, Ontario. In this role, you will provide essential administrative support to ensure the smooth operation of leasing activities. The ideal candidate will possess strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls, providing exceptional customer service and addressing inquiries efficiently.<br>• Manage outbound communications, ensuring timely follow-ups and accurate information sharing.<br>• Prepare and edit leasing documentation using Microsoft Word, ensuring accuracy and professionalism.<br>• Create presentations and reports using Microsoft PowerPoint to support leasing activities and meetings.<br>• Maintain organized records and files related to leasing transactions.<br>• Collaborate with team members to ensure seamless communication and workflow.<br>• Assist in scheduling appointments and coordinating meetings with clients and stakeholders.<br>• Provide administrative support to leasing managers and other team members as required.<br>• Monitor and update leasing systems to ensure data accuracy and compliance.
<p>Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing checks and expense reports. Within this dynamic department, you will have the opportunity to advance and grow your career. The Accounts Payable Analyst role is a permanent position based in the Toronto, Ontario area.</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p><br></p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p><br></p><p>- Handle the customer service needs of internal business partners</p><p><br></p><p>- Manage validating, recording, and mailing checks and expedite special handling</p><p><br></p><p>- Provide support during internal and external audits</p><p><br></p><p>- Handle daily department mail by opening, sorting, and distributing it</p><p><br></p><p>- Produce full-cycle A/P</p><p><br></p><p>- Execute additional tasks as needed</p><p><br></p><p>- Assist the AP/Finance Department with administrative tasks</p>
<p>We are looking for a detail-oriented Bookkeeper to join our clients team in Langley, British Columbia. In this long-term contract role, you will play a key part in managing financial records, assisting with administrative duties, and supporting customer service operations. This position offers an engaging environment in the automotive industry where teamwork and adaptability are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accounts payable and accounts receivable processes, including coding invoices, preparing cheque runs, and posting payments.</p><p>• Reconcile inventory records and process incoming orders from stores and online customers efficiently.</p><p>• Support the customer service team by assisting with store operations and addressing customer inquiries.</p><p>• Perform daily accounting tasks such as bank reconciliations, filing, and inventory management for corporate stores.</p><p>• Handle monthly financial tasks, including end-of-month reconciliations and preparing necessary reports.</p><p>• Assist with administrative tasks, such as sorting and filing invoices and maintaining organized records.</p><p>• Provide backup support for senior accounting staff as required.</p><p>• Interact with customers in the retail store, offering assistance and directing them to appropriate sales personnel.</p><p>• Collaborate with team members to ensure smooth operations and provide additional support where needed.</p><p>• Assist with AR collections and ensure accurate tracking of customer accounts.</p>
We are looking for a dedicated Test Center Administrator to oversee the daily operations of our testing facility in Winnipeg, Manitoba. This contract position involves ensuring a seamless experience for candidates while maintaining strict compliance with testing standards and protocols. If you have strong organizational skills and a commitment to excellence, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the daily operations of the test center to ensure efficient and smooth workflows.<br>• Verify candidate identities and oversee check-in procedures to maintain adherence to testing protocols.<br>• Monitor scheduled exams and provide support for technical or procedural issues as they arise.<br>• Maintain testing equipment, performing basic troubleshooting when necessary.<br>• Ensure compliance with all security measures and testing regulations to uphold integrity.<br>• Deliver outstanding customer service by addressing candidate inquiries with attention to detail.<br>• Organize and maintain accurate records of testing activities and candidate data.<br>• Collaborate with team members to address operational challenges and implement improvements.<br>• Communicate effectively through email to provide updates or resolve issues.<br>• Uphold a clean and organized workspace to optimize productivity and efficiency.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a detail-oriented Receptionist to join our team on a short-term contract basis in Vancouver, British Columbia. In this role, you will be responsible for creating a welcoming environment for visitors and ensuring smooth daily operations within the office. This position requires strong organizational skills, excellent communication abilities, and the ability to multitask effectively.<br><br>Responsibilities:<br>• Greet and assist all visitors, providing a friendly and attentive first impression.<br>• Schedule and manage courier services, including arranging pickups and deliveries.<br>• Maintain cleanliness and organization in shared kitchen areas, ensuring coffee and supplies are replenished regularly.<br>• Prepare boardrooms for meetings by keeping them clean, organized, and well-stocked.<br>• Monitor and restock office supplies, including photocopier and other equipment essentials.<br>• Handle incoming calls using a multi-line phone system, answering inquiries and directing calls appropriately.<br>• Manage appointment scheduling and calendar coordination for staff.<br>• Perform general administrative tasks such as organizing files and handling email correspondence.<br>• Support other reception-related duties as required to ensure efficient office operations.
We are looking for an experienced Accounts Receivable Specialist to join our team in Mississauga, Ontario. In this long-term contract position, you will play a vital role in managing invoicing, payments, and customer accounts while ensuring accuracy and efficiency in all processes. This is an excellent opportunity to work in a dynamic environment where your analytical and communication skills will contribute to the organization’s financial success.<br><br>Responsibilities:<br>• Submit invoices through customer portals and monitor their status to ensure timely approval or resolution of rejections.<br>• Track and document invoice statuses using both internal systems and Excel for accurate reporting.<br>• Investigate and resolve discrepancies related to invoices in customer portals.<br>• Collaborate with customer care and sales teams to address and resolve customer disputes effectively.<br>• Process daily cash applications, including cheque deposits via scanner and posting payments such as cheques and credit cards.<br>• Reconcile customer account balances to ensure accuracy and completeness.<br>• Release orders when applicable, following proper verification processes.<br>• Maintain detailed reporting for invoices submitted through portals.<br>• Oversee milestone and proforma invoice processes, ensuring compliance with requirements.<br>• Support collections activities for affiliate accounts and assist in preparing accounts receivable analysis reports.
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
<p>We are seeking a detail‑oriented <strong>Logistics Coordinator </strong>with strong experience in cross‑border freight, as well as air and ocean transportation, to join our clients growing team. In this role, you will work closely with Account Managers to ensure exceptional customer service through the efficient planning, coordination, and execution of domestic and international shipments.</p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Coordinate and manage cross-border (U.S./Canada) shipments, ensuring all customs, documentation, and compliance requirements are met.</li><li>Oversee air and ocean freight bookings, routing, and tracking from pickup to delivery.</li><li>Source, select, and negotiate with carriers to secure competitive rates and reliable service.</li><li>Manage daily dispatch activities, ensuring timely communication with carriers, customers, and internal teams.</li><li>Monitor shipment status, resolve delays or service issues, and proactively communicate updates.</li><li>Build and maintain strong relationships with carriers, brokers, and customers.</li><li>Ensure all shipments meet regulatory, safety, and compliance standards.</li><li>Support Account Managers in delivering a high‑quality customer experience.</li></ul>
We are looking for a dedicated Account Manager to join our team in Toronto, Ontario. In this role, you will focus on providing tailored insurance and financial solutions to medical professionals, ensuring their unique needs are met. This position offers an opportunity to work in a collaborative and dynamic environment where growth and flexibility are valued.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, addressing their needs and providing personalized insurance and financial solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and satisfaction for medical professionals.<br>• Conduct regular meetings and consultations to assess client requirements and recommend suitable products.<br>• Monitor and analyze client accounts to identify opportunities for additional services or improvements.<br>• Utilize CRM systems to track interactions and maintain accurate client records.<br>• Provide training and support to clients on available insurance and financial planning tools.<br>• Work proactively to achieve sales targets and contribute to overall company growth.<br>• Stay informed about industry trends and changes to offer relevant advice to clients.<br>• Prepare detailed reports and presentations for clients to communicate solutions effectively.<br>• Participate in team meetings and contribute ideas to enhance service offerings.
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>We are looking for an organized and detail-oriented Accounts Receivable Clerk to join our client's team in Winnipeg, Manitoba. In this role, you will manage invoicing, collections, and reporting processes, ensuring accuracy and efficiency. This is a great opportunity to contribute to a dynamic industry while developing your accounting skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and record sales invoices and customer payments accurately and efficiently in the company’s system.</p><p>• Perform account reconciliations and prepare weekly and monthly reports on receivables and collections.</p><p>• Support financial reporting and analysis activities related to accounts receivable.</p><p>• Maintain communication with customers to monitor collections and send reminders for outstanding invoices.</p><p>• Collaborate with customer service and sales teams to address and resolve any collection issues.</p><p>• Conduct credit checks for new clients to ensure compliance with company policies.</p><p>• Build and sustain positive relationships with customers to foster trust and timely payments.</p><p>• Follow all food safety protocols and report any concerns to the appropriate team.</p><p>• Perform other accounting and administrative tasks as assigned.</p>
<p>Our client is looking for an<strong> Accounts Receivable Analyst</strong> to join their team on a contract basis in Calgary, Alberta. This role supports accounts receivable operations, timely collections, and strong customer relationships, contributing to the success of a leading communications organization.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage collection activities, including customer outreach and payment follow-ups.</li><li>Negotiate payment plans and settlements in line with credit policies.</li><li>Reconcile accounts and resolve payment discrepancies and unapplied cash.</li><li>Partner with Sales and Operations to resolve billing and service issues.</li><li>Assess credit risk, recommend credit limit or term changes, and manage credit holds.</li><li>Review and process new or revised credit applications.</li><li>Monitor at-risk accounts and report collection issues to management.</li><li>Analyze late payment trends and recommend process improvements.</li></ul>
<p>Are you passionate about digital assets and regulatory compliance? Ready to drive impact at the intersection of traditional finance and cryptocurrency? Join a leading financial institution’s regulated crypto exchange platform as a Crypto & Fiat Analyst / Alert Triage Investigator and play a critical role in our client’s robust financial ecosystem.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Alert Triage & Investigation:</strong> Act as a first line of defense (L1), reviewing and triaging both fiat and crypto transaction alerts. Challenge yourself with L2 investigations of complex cases, analyzing transaction data to detect signs of potential suspicious activity.</li><li><strong>Risk & Credit Analysis:</strong> Assess credit data, evaluate financial risks, and conduct detailed analyses for both crypto and fiat transactions.</li><li><strong>Regulatory Compliance:</strong> Prepare and submit Suspicious Transaction Reports (STRs/SARs). Execute hands-on AML, KYC, and EDD practices to maintain strict audit trails and ensure compliance with changing financial regulations.</li><li><strong>Financial Systems Management:</strong> Leverage accounting, CRM, and ERP platforms to monitor, report, and enhance core financial processes. Improve loan administration and maintain collection activities to optimize cash flow and mitigate risk.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with compliance, operations, and technology teams to resolve cases, streamline alert workflows, and develop enhanced monitoring strategies.</li><li><strong>Reporting & Insights:</strong> Create robust documentation, reports, and actionable insights to inform leadership, drive continuous improvement, and support data-driven decision-making.</li><li><strong>Customer Service:</strong> Address client inquiries and issues with urgency and professionalism, delivering high-touch service in a fast-paced environment.</li></ul><p><br></p>
We are looking for a skilled Accounting Assistant to join our team in Burlington, Ontario. This long-term contract position offers an opportunity to support an accounting firm known for attention to detail with administrative and bookkeeping tasks. The ideal candidate will bring expertise in accounting software, organizational skills, and a proactive mindset to ensure smooth operations.<br><br>Responsibilities:<br>• Manage day-to-day administrative tasks to support the accounting team effectively.<br>• Utilize accounting software, including CaseWare and TaxPrep, to assist with financial processes.<br>• Handle document processing and communications using tools such as DocuSign, OneDrive, and Adobe.<br>• Address client inquiries promptly and courteously, ensuring proper communication standards are met.<br>• Maintain confidentiality and high ethical standards when handling sensitive information.<br>• Perform bookkeeping functions, including invoice and payment processing, with attention to accuracy.<br>• Collaborate with multiple team members to prioritize tasks and meet deadlines.<br>• Organize and manage workflows to ensure efficiency within the firm.<br>• Provide excellent customer service to clients and resolve any issues as needed.<br>• Use advanced Office and Excel skills to support daily operations and reporting.
<p>Are you ready to leverage your Public Practice accounting expertise in a dynamic, growth-focused industry environment? Join a national leader known for exceptional customer service and exclusive partnerships with top contractors across Canada.</p><p><br></p><p>With distribution centers coast to coast and a reputation built on reliability, our client is looking for a talented Senior Accountant to fortify their financial operations and support the next chapter of success.</p><p>Reporting to the Controller, the Senior Accountant in the Surrey, BC office will take charge of consolidated financial statements, oversee month-end and year-end closes, and partner with cross-functional teams. Your strategic insights will directly influence company growth and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Prepare consolidated financial statements, including balance sheets, income statements, and cash flow statements.</p><p>• Maintain and oversee the general ledger, ensuring accuracy and adherence to accounting standards.</p><p>• Lead month-end and year-end closing processes, reconciling accounts and analyzing discrepancies.</p><p>• Manage accounts payable and accounts receivable, ensuring timely and accurate transaction processing.</p><p>• Conduct financial and variance analysis to help identify trends and support process improvements.</p><p>• Ensure strict compliance with all relevant accounting regulations and internal policies.</p><p>• Collaborate across teams to provide financial expertise and support broad company initiatives.</p><p>• Assist with tax return preparation and coordinate with external auditors during audits.</p><p>• Develop and implement robust financial controls and procedures to safeguard company assets.</p>
