<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
We are looking for a motivated and results-driven Call Center Specialist to join our team in Burlington, Ontario. In this contract position, you will play a key role in reaching out to prospective students and supporting a financial planning course campaign. This role requires excellent communication skills, a collaborative attitude, and the ability to work efficiently in a fast-paced office environment.<br><br>Responsibilities:<br>• Conduct outbound calls to a provided list of prospective students, ensuring attentive and courteous communication.<br>• Engage with individuals to promote the financial planning course and provide relevant information.<br>• Track and report daily progress, including the number of calls made, conversations held, and outcomes achieved.<br>• Maintain detailed records of interactions using customer relationship management (CRM) tools.<br>• Collaborate with team members to optimize outreach strategies and improve campaign efficiency.<br>• Handle inquiries and address concerns raised by prospective students with care and precision.<br>• Follow established scripts and guidelines while adapting your approach to meet individual needs.<br>• Ensure compliance with company policies and maintain a high standard of customer service.<br>• Utilize computer programs and systems effectively to support daily tasks and reporting.<br>• Contribute to a positive and productive team environment by sharing insights and feedback.
We are looking for an experienced Call Center Specialist to join our team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.<br><br>Responsibilities:<br>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.<br>• Research and locate answers to caller questions using available resources and relay accurate information.<br>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.<br>• Maintain a high level of professionalism and empathy while addressing caller concerns.<br>• Utilize customer service software and CRM tools to document interactions and track resolutions.<br>• Follow established protocols to ensure compliance with legal and organizational guidelines.<br>• Collaborate with team members to identify solutions for complex issues and improve service processes.<br>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.<br>• Contribute to the development of best practices to enhance the overall caller experience.
We are looking for an organized and proactive Administrative Assistant to join our team on a contract basis in Vancouver, British Columbia. In this role, you will provide essential support to ensure smooth daily operations, including administrative tasks and communication management. This position is ideal for someone who thrives in a dynamic environment and enjoys working both independently and collaboratively.<br><br>Responsibilities:<br>• Coordinate effectively with building operations to address and resolve onsite issues.<br>• Manage vendor relationships, including timely follow-ups to ensure service delivery.<br>• Oversee shipping and receiving activities with accuracy and efficiency.<br>• Work independently to handle reception duties, concierge services, and event-related tasks.<br>• Provide scheduling support and assist in organizing team meetings and events.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Respond to inbound and outbound calls with professionalism and excellent customer service.<br>• Handle email correspondence, ensuring timely and clear communication.<br>• Use Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook, to support administrative functions.<br>• Assist customers and team members with inquiries, demonstrating strong interpersonal skills.
<p>Are you passionate about sales support and teamwork? Our manufacturing team in London, Ontario, is looking for a proactive, detail-oriented <strong>Inside Sales Assistant</strong> to join us in an exciting in-office role!</p><p><strong>About the Role:</strong></p><p>As an Inside Sales Assistant, you will support our inside sales team by managing quotes, maintaining valuable customer data, and providing exceptional customer service. You play a critical role in helping us drive efficiency and support our customers' needs.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>ERP System Management:</strong></li></ol><ul><li>Use the ERP system to track and follow up on quotes sent to customers, ensuring sales processes remain on track.</li><li>Maintain accuracy and timeliness in updating quote details and status.</li></ul><ol><li><strong>Client Notes and Records:</strong></li></ol><ul><li>Enter detailed notes to document essential sales information, including:</li><li>Required delivery dates.</li><li>Customer ownership of the project.</li><li>Information about the general contractor and project specifics.</li></ul><ol><li><strong>Quoting Expertise:</strong></li></ol><ul><li>Prepare quotes, helping customers determine the most suitable options based on both budget and product cost.</li><li>Offer solutions when original requests are over budget (e.g., recommending alternative options that meet pricing and functional requirements).</li></ul><p><br></p>
We are looking for a meticulous Administrative Assistant to join our team on a long-term contract basis in Vancouver, British Columbia. In this role, you will play a key part in supporting daily operations, managing vendor communications, and ensuring smooth onsite activities. If you are organized, proactive, and enjoy working both independently and collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate and follow up with building operations to address onsite issues promptly.<br>• Manage vendor communications to ensure timely service and resolution of queries.<br>• Handle shipping and receiving tasks efficiently to support business operations.<br>• Work independently on various administrative tasks while maintaining high attention to detail.<br>• Provide reception and concierge services, ensuring a welcoming and well-maintained environment.<br>• Assist with scheduling and organizing internal and external events.<br>• Support team members with administrative needs to enhance overall productivity.<br>• Respond to inquiries and assist customers with efficiency and courtesy.<br>• Maintain accurate records and perform data entry tasks as needed.
We are looking for a dynamic Vice President of Operations and Customer Experience to join our leadership team in Richmond Hill, Ontario. This role is integral to shaping and implementing strategies that drive operational efficiency and deliver exceptional customer experiences. The successful candidate will oversee multiple departments, including claims operations, dealer support, and field services, to ensure a seamless service experience for both customers and dealer partners. With a focus on the automotive industry, this position requires a blend of strategic vision and hands-on leadership to support business growth and elevate brand loyalty.<br><br>Responsibilities:<br>• Develop and execute strategies to align customer experience and operational goals with overall business objectives.<br>• Provide leadership and guidance to teams responsible for claims operations, dealer support, and field services.<br>• Collaborate with senior leadership to identify opportunities for improving operational efficiency and customer satisfaction.<br>• Oversee claims operations to ensure compliance, streamlined processes, and a high-quality customer experience.<br>• Implement and refine operational procedures to enhance dealer and field support services.<br>• Manage departmental budgets effectively, using data insights to drive impactful decisions.<br>• Utilize customer feedback tools to gather insights and implement actionable improvements.<br>• Foster strong relationships with dealer clients and field sales teams to identify service enhancement opportunities.<br>• Promote a customer-first culture across all departments and levels of the organization.<br>• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
We are looking for a highly motivated Administrative Assistant to join our team on a contract basis in Markham, Ontario. In this role, you will support the customer care and sales teams by performing essential administrative tasks, ensuring smooth daily operations. This position requires someone who is adaptable, resourceful, and eager to contribute ideas to improve processes.<br><br>Responsibilities:<br>• Provide administrative support to the customer care and sales teams, enabling them to deliver excellent service.<br>• Create, update, and manage spreadsheets using Microsoft Excel to organize and analyze data efficiently.<br>• Handle data entry tasks with accuracy and attention to detail.<br>• Respond to inquiries and manage email correspondence professionally.<br>• Collaborate with team members to address challenges and identify areas for improvement.<br>• Schedule appointments and maintain calendars to ensure smooth workflow.<br>• Assist with aggregating and organizing data to streamline operations.<br>• Participate in team meetings and contribute ideas to enhance processes.<br>• Demonstrate empathy and strong communication skills when interacting with clients and colleagues.<br>• Utilize Microsoft Office tools (Word, Outlook, PowerPoint) to prepare documents and presentations as needed.
<p>We are looking for an organized and detail-oriented Receptionist to join our client's team on a short-term contract basis in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing excellent customer service. As the first point of contact, you will play a key role in ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming environment.</p><p>• Manage a multi-line phone system by answering, directing, and transferring calls promptly.</p><p>• Handle data entry tasks with accuracy and efficiency to maintain up-to-date records.</p><p>• Respond to inquiries through email correspondence while providing timely and clear communication.</p><p>• Schedule appointments and meetings, coordinating calendars to avoid conflicts.</p><p>• Organize and maintain physical and digital filing systems for easy accessibility.</p><p>• Assist with administrative duties such as preparing documents and reports using Microsoft Office tools.</p><p>• Collaborate with team members to ensure seamless office operations and customer satisfaction.</p><p>• Provide support in maintaining a clean and organized reception area.</p><p>• Communicate effectively with clients and colleagues to address needs and resolve issues.</p>
<p>Our client is looking for a dedicated Payroll Administrator to join our team in Vancouver, British Columbia. This long-term contract position offers a great opportunity to work in a dynamic environment, ensuring accurate and efficient payroll processing for a mid-sized team. If you are detail-oriented and have experience with Canadian payroll systems, this role will allow you to excel in a supportive and collaborative workplace.</p><p><br></p><p>Responsibilities:</p><p>• Process bi-weekly and semi-monthly payrolls for salaried and hourly employees, ensuring compliance with Canadian payroll regulations.</p><p>• Utilize Dayforce software to manage payroll operations efficiently and accurately.</p><p>• Handle payroll-related inquiries, providing exceptional customer service to employees regarding payment and benefits.</p><p>• Assist with benefit reconciliations and ensure timely updates to employee records.</p><p>• Collaborate with the payroll team to streamline processes and maintain accuracy in reporting.</p><p>• Address payroll discrepancies by investigating and resolving issues promptly.</p><p>• Support the onboarding process by setting up payroll accounts for new employees.</p><p>• Maintain confidentiality and security of payroll data at all times.</p><p>• Generate reports and summaries related to payroll for management review.</p><p>• Stay updated on changes in payroll legislation and ensure compliance.</p>
<p>Our client is looking for an experienced Billing Analyst to join our team on a contract basis in Vancouver, British Columbia. In this role, you will play a key part in managing and improving billing operations to ensure accuracy and efficiency. This is an excellent opportunity for a detail-oriented individual with a strong background in accounting systems and financial services.</p><p><br></p><p>Responsibilities:</p><p>• Process and review customer invoices, ensuring accuracy and timeliness.</p><p>• Manage billing operations using accounting software systems, including Aderant and Costpoint.</p><p>• Handle payment processing and claim administration to maintain financial accuracy.</p><p>• Collaborate with internal teams to address and resolve billing discrepancies.</p><p>• Provide exceptional customer service by responding to client inquiries related to billing and payments.</p><p>• Maintain and update records in CRM systems to reflect accurate billing information.</p><p>• Generate detailed billing reports and provide insights to support financial decision-making.</p><p>• Ensure compliance with company policies and financial regulations in all billing activities.</p><p>• Identify and implement process improvements to enhance billing efficiency and reduce errors.</p><p>• Support audits and reconciliations by providing necessary documentation and insights.</p>
<p>We are looking for a detail-oriented General Office Clerk to join our team on a contract basis in St. Catharine's, Ontario. This role involves supporting daily operations by performing administrative tasks, maintaining data accuracy, and providing excellent customer service. If you are organized and proficient in Microsoft Office tools, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks such as organizing files, scanning documents, and scheduling appointments.</p><p>• Maintain accurate and up-to-date data entry in various systems.</p><p>• Provide exceptional customer service by addressing inquiries and assisting with requests.</p><p>• Utilize Microsoft Excel to create and manage spreadsheets effectively.</p><p>• Handle shipping and mailing functions, ensuring timely delivery of documents and packages.</p><p>• Use Microsoft Outlook to manage emails and coordinate schedules.</p><p>• Prepare reports and documents using Microsoft Word.</p><p>• Collaborate with team members to ensure smooth office operations.</p><p>• Assist in maintaining inventory and ordering office supplies as needed.</p>
We are looking for a dedicated Administrative Assistant to join our team on a contract basis in Vancouver, British Columbia. In this role, you will provide essential support to our Property Management and Building Operations teams, ensuring smooth day-to-day operations. This position requires a proactive individual who excels in organization, communication, and customer service.<br><br>Responsibilities:<br>• Provide general administrative support and reception duties to the Property Management and Building Operations teams.<br>• Coordinate schedules, resource bookings, and tenant maintenance requests efficiently.<br>• Manage incoming calls, draft detailed correspondence, and handle confidential information with discretion.<br>• Process invoices accurately using Yardi Voyager and ensure proper coding.<br>• Organize and distribute mail while maintaining clean and functional office spaces.<br>• Order office supplies and oversee the organization of uniforms and supplies for the Building Operations team.<br>• Assist in setting up purchase orders and maintaining supply accounts.<br>• Step in to support other administrative staff during absences or high-demand periods.<br>• Perform clerical tasks such as typing, data entry, and document preparation.<br>• Undertake additional duties as assigned to support team operations.
<p>We are looking for a skilled Credit Analyst to join our team in Winnipeg, Manitoba, on a Contract with potential for long-term placement. In this role, you will analyze customer credit applications, manage credit limits, and ensure prompt payment follow-ups while maintaining compliance with financial standards.</p><p><br></p><p>Responsibilities:</p><p>• Assess and process customer credit applications by reviewing financial data, organizational details, and payment records using tools such as Dun & Bradstreet reports.</p><p>• Establish, approve, and monitor credit limits for assigned accounts, including conducting investigations and managing letters of credit to ensure terms align with financing agreements.</p><p>• Track customer accounts proactively to ensure timely payments and address overdue balances.</p><p>• Oversee daily cash receipts, ensuring accuracy and prompt deposits.</p><p>• Report delinquent accounts to management and provide recommendations for bad debt write-offs when necessary.</p><p>• Maintain organized and detailed credit history files for all accounts and prepare credit reports to support decision-making.</p><p>• Advise business units on financing agreements, credit terms, and contract arrangements to optimize financial operations.</p><p>• Ensure adherence to safety standards by identifying and addressing unsafe practices or conditions immediately.</p>
Nous recherchons un représentant du service à la clientèle bilingue (anglais/français) pour rejoindre notre équipe à Ville Saint Laurent, Québec. Ce poste à long terme offre une opportunité de soutenir notre équipe des ventes en assurant une communication fluide avec les clients francophones et en gérant divers aspects du processus de commande. Vous jouerez un rôle essentiel dans le maintien de la satisfaction client et la coordination des activités administratives liées aux ventes.<br><br>Responsibilities:<br>• Fournir un service à la clientèle bilingue en répondant aux demandes des clients anglophones et francophones.<br>• Collaborer avec l’équipe des ventes pour planifier, coordonner la logistique et gérer les commandes.<br>• Saisir et suivre les commandes dans les systèmes internes de l’entreprise.<br>• Répondre aux questions des clients et résoudre les problèmes pour garantir leur satisfaction.<br>• Coordonner avec les différents départements afin de maintenir un flux de travail efficace et conforme aux politiques de l’entreprise.<br>• Mettre à jour et maintenir les dossiers de ventes, les contrats et la documentation connexe.<br>• Apporter un soutien administratif aux processus de vente, notamment pour les garanties, les SLA et les événements promotionnels.<br>• Demander des preuves de livraison aux transporteurs et communiquer avec le service d’installation.<br>• Gérer les communications par courriel avec les clients et les partenaires.<br>• Assurer l’entrée des données et le suivi des commandes dans les systèmes internes.
<p>Our client is seeking a friendly, professional <strong>Receptionist</strong> to join their Calgary team on a contract basis. In this role, you’ll be the first point of contact for visitors, employees, and vendors, creating a welcoming and organized front desk environment while coordinating closely with remote supervisors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, employees, and vendors.</li><li>Manage a multi-line phone system and direct calls appropriately.</li><li>Coordinate visitor access and communicate with relevant departments.</li><li>Maintain an organized reception area and handle correspondence.</li><li>Schedule appointments, manage calendars, and perform basic data entry.</li><li>Use Microsoft Office (Word, Excel, Outlook) for daily administrative tasks.</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>In anticipation of future needs, we are currently seeking a skilled<strong> Collection Specialist</strong> to join our network for upcoming client opportunities. This role is ideal for professionals experienced in managing large account portfolios, handling high volumes of collection activity, and providing top-tier service to commercial clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct a high volume of outbound collection calls to commercial clients to recover outstanding balances</li><li>Investigate and resolve billing disputes and payment delays in a timely and professional manner</li><li>Manage and monitor aging receivables and proactively follow up on past due accounts</li><li>Maintain a professional and client-focused communication style, fostering positive relationships while ensuring timely collections</li><li>Review and interpret service contracts and invoicing cycles to ensure accurate billing and payment tracking</li><li>Stay organized and persistent in managing a large and diverse portfolio of accounts</li><li>Document all collection activities and update customer records accurately within internal systems</li><li>Collaborate with internal departments (e.g., sales, billing, customer service) to resolve client issues and facilitate payment</li></ul><p><br></p>
<p>We are looking for a Workplace Experience Coordinator to join our team on a short-term contract basis in Toronto, Ontario. In this role, you will play a vital part in ensuring smooth daily operations and delivering exceptional customer service to employees and visitors alike. You will oversee a variety of workplace functions to maintain a welcoming and efficient environment.</p><p><br></p><p>Please note that this is a short-term contract position covering the following dates: November 24th-28th and December 19th & 22nd-31st (excluding stat holidays).</p><p><br></p><p>Responsibilities:</p><p>• Greet employees and visitors with professionalism, ensuring a positive first impression.</p><p>• Issue visitor passes and parking permits while adhering to security protocols.</p><p>• Coordinate and confirm dining reservations, recreational activities, and business engagements as requested.</p><p>• Manage janitorial and maintenance work orders, ensuring timely execution and quality service.</p><p>• Organize and oversee on-site events, including securing spaces, setting up, and dismantling event setups.</p><p>• Respond to inquiries and complaints from employees and guests, providing effective solutions in a customer-focused manner.</p><p>• Handle workplace services such as mail distribution, office supply management, and onboarding support.</p><p>• Collaborate with vendors to ensure timely delivery of goods and services to the workplace.</p><p>• Follow emergency procedures and building-specific security protocols to ensure the safety of all occupants.</p><p>• Prepare and deliver presentations to groups, as required, ensuring clarity and engagement.</p>
<p>Robert Half is looking for a dedicated Supply Chain Coordinator to join our team in Toronto, Ontario. In this role, you will focus on managing and expanding key product lines within the steel industry while fostering strong client relationships. You will also collaborate with offshore offices to ensure effective communication and alignment on strategic objectives. </p><p><br></p><p>Responsibilities:</p><p>• Oversee supply chain processes for steel products, ensuring efficient management and coordination with the team.</p><p>• Coordinate and monitor supply chain operations to ensure timely delivery of materials and products.</p><p>• Build and strengthen relationships with customers to drive business growth and retention.</p><p>• Identify and pursue opportunities to promote and develop new business initiatives.</p><p>• Manage inventory levels to meet production and distribution needs while minimizing costs.</p><p>• Track shipments and address any issues in transit to ensure on-time delivery.</p><p>• Maintain open communication channels with international offices and internal departments to align on strategic goals.</p><p>• Conduct research to explore new products and assess potential clients or avenues for expansion.</p><p>• Organize and participate in regular business meetings with customers to discuss opportunities and market trends.</p><p>• Visit clients to strengthen relationships and analyze emerging market demands.</p><p>• Support management by preparing data reports, presentation materials, and executing tasks related to new projects.</p><p>• Ensure compliance with company policies, regulations, and industry standards.</p><p>• Collaborate with internal teams (logistics, production, customer service) to align supply chain activities with business objectives.</p><p>• Proactively identify potential supply chain risks and work to mitigate them.</p><p>• Assist in contract negotiations with suppliers to secure favorable terms and pricing.</p>
<p>Our client in <strong>Calgary</strong> is seeking a <strong>Travel & Meeting Services Administrator</strong> (Contract).<strong> </strong>This long-term contract role provides essential support for corporate travel and meeting operations, ensuring smooth processes, clear communication, and service excellence. As part of a growing department, you will help manage administrative tasks, coordinate travel and event logistics, and support both everyday operations and larger-scale corporate programs.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage administrative tasks and oversee the shared travel inbox, responding promptly to inquiries.</li><li>Maintain and update travel-related content on internal platforms.</li><li>Reconcile monthly travel card transactions in line with company policies.</li><li>Coordinate travel arrangements for events, including flights, hotels, and car rentals.</li><li>Plan and support meetings and events, including venue research, participant registration, vendor coordination, and on-site logistics.</li><li>Maintain records such as budgets, rooming lists, and deposit schedules.</li><li>Support large-scale events and corporate programs with logistics and administrative tasks.</li></ul><p><br></p>
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>We are looking for a detail-oriented General Office Clerk to join our team in Welland, Ontario. This is a Contract position, ideal for someone who excels at administrative tasks and enjoys maintaining organization in a fast-paced environment. The role involves supporting various office functions and ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks, ensuring all information is properly recorded and organized.</p><p>• Provide exceptional customer service by addressing inquiries and assisting with administrative needs.</p><p>• Maintain and organize physical and digital files in an efficient and secure manner.</p><p>• Schedule and manage appointments, coordinating calendars to streamline operations.</p><p>• Utilize Microsoft Excel, Word, and Outlook for creating documents, tracking data, and managing communications.</p><p>• Handle scanning and shipping tasks to support office logistics.</p><p>• Assist in preparing and processing shipments, ensuring timely delivery.</p><p>• Support general office functions, including filing, organizing, and maintaining supplies.</p><p>• Collaborate with team members to ensure workflow efficiency and project completion.</p>
We are looking for a dedicated Administrative Assistant to support our Financial Planners in Mississauga, Ontario. This role involves handling a variety of administrative tasks to ensure smooth operations and exceptional client service, with a focus on organization and attention to detail. The ideal candidate will have a basic understanding of financial principles and tax strategies and will thrive in a fast-paced, team-oriented environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to Financial Planners, ensuring all tasks are completed efficiently.<br>• Prepare and organize client materials, reports, and documents for meetings.<br>• Maintain and update client records accurately within internal systems.<br>• Assist with data entry and perform financial analysis to support client reviews.<br>• Coordinate and schedule client meetings, ensuring seamless communication and organization.<br>• Respond to client inquiries professionally, following up on action items as needed.<br>• Support the implementation of financial planning and tax strategies under the guidance of Financial Planners.<br>• Perform general office administrative duties to ensure daily operations run smoothly.<br>• Utilize Microsoft Office Suite and other systems to complete tasks effectively.
