<p>We are seeking a strategic, hands-on Director of Customer Service to lead our customer service operations within a high‑volume B2B industrial distribution environment. This leader will own service strategy, team performance, systems optimization (EDI/ERP), and cross-functional alignment to elevate customer experience and operational efficiency.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Lead and develop the customer service team; build a performance‑driven, accountable culture.</p><p>Oversee order management, escalations, pricing/stock checks, and overall service delivery.</p><p>Optimize EDI and ERP workflows to improve efficiency and accuracy.</p><p>Partner with IT, sales, and operations to streamline processes and strengthen communication.</p><p>Drive continuous improvement initiatives and implement standardized service processes.</p><p>Provide reporting, insights, and recommendations to senior leadership.</p><p><br></p>
We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
<p>We are looking for a highly motivated Customer Experience Specialist to join a team on a contract basis in Markham, Ontario. In this role, you will focus on delivering exceptional service to our customers while ensuring accurate order processing and efficient returns management. This position is ideal for someone with a strong attention to detail, excellent communication skills, and a customer-first mindset.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders, ensuring seamless order entry from receipt to fulfillment.</p><p>• Verify and coordinate order details with relevant departments to guarantee timely delivery.</p><p>• Manage product returns efficiently, maintaining detailed records and resolving any return-related issues.</p><p>• Provide personalized support to customers by addressing inquiries and offering effective solutions.</p><p>• Build strong customer relationships through consistent, high-quality service.</p><p>• Collaborate with inventory, shipping, and other teams to streamline operations and enhance customer satisfaction.</p><p>• Utilize order management systems and software tools to maintain accuracy and efficiency.</p><p>• Troubleshoot and resolve complaints promptly, ensuring a positive resolution for the customer.</p><p>• Contribute to the company’s commitment to operational excellence and outstanding service.</p><p>• Adapt to changing priorities and tasks to support team and business needs.</p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for a skilled Receptionist to join our team on a contract basis in Vancouver, British Columbia. In this role, you will act as the first point of contact, delivering exceptional customer service while managing front desk operations and administrative tasks. This position offers an exciting opportunity to contribute to the retail industry's dynamic environment.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and offering tailored solutions to retail customers, spa partners, and team members.<br>• Answer and direct incoming calls promptly using a multi-line phone system, ensuring accurate communication.<br>• Welcome guests, couriers, and vendors with professionalism and assist them effectively.<br>• Organize and distribute incoming mail and packages, and prepare outgoing mail for dispatch.<br>• Coordinate local and international courier shipments to ensure timely delivery.<br>• Maintain cleanliness and organization in shared spaces, including the kitchen and meeting rooms.<br>• Monitor office supplies and reorder stock to ensure availability.<br>• Support administrative tasks such as compiling daily shipping reports, managing supply accounts, and preparing customs paperwork.<br>• Investigate and process product returns, refunds, and replacement shipments while maintaining detailed records.<br>• Assist with company-wide initiatives and collaborate with teams to address outstanding orders and resolve issues.
<p>We are looking for a dedicated Administrative Assistant to join a team in North York, Ontario. This long-term contract position offers an excellent opportunity to contribute to the day-to-day operations of a thriving construction company. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to supporting various administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing calls, ensuring prompt and attentive communication.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.</p><p>• Perform accurate data entry and maintain organized records of project and client information.</p><p>• Handle email correspondence, including drafting, responding, and organizing messages.</p><p>• Coordinate schedules and appointments to ensure seamless daily operations.</p><p>• Utilize Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook to create reports, presentations, and other documents.</p><p>• Support team members with administrative tasks to facilitate project execution.</p><p>• Assist in maintaining office efficiency by organizing supplies and managing inventory.</p><p>• Prepare and distribute internal and external communications as needed.</p><p>• Collaborate with colleagues to ensure deadlines and priorities are met.</p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for an organized and detail-oriented Coordinator to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to clients and collaborate with internal teams to enhance operational efficiency. This position offers a hybrid work environment, requiring 2-3 days in the office initially, and bilingualism in English and French is considered an asset.<br><br>Responsibilities:<br>• Deliver prompt and accurate administrative support to clients, ensuring inquiries are addressed efficiently and assignments are completed within established timelines.<br>• Collaborate with service evolution teams to provide seamless assistance and contribute to client satisfaction.<br>• Review and approve various administrative items, including de-registrations, bank transfers, foreign exchanges, internal account transfers, and fee setups.<br>• Identify and recommend process improvements to enhance business relationships and overall client experience.<br>• Maintain meticulous organization of daily activities, prioritize tasks effectively, and ensure all outstanding items are resolved.<br>• Utilize multiple technology platforms to develop a deep understanding of their interactions and operational impact.<br>• Actively contribute to fostering an inclusive and collaborative workplace culture.<br>• Take initiative to address challenges affecting the team and propose solutions.<br>• Support change management initiatives by encouraging positivity and continuous improvement.<br>• Perform other administrative duties as required to support team and organizational goals.
We are looking for a meticulous and organized Data Entry Clerk to join our team on a contract basis in Winnipeg, Manitoba. In this role, you will play a vital part in ensuring accurate data management while providing support for various administrative tasks. This position requires excellent attention to detail, strong organizational skills, and the ability to work efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Enter, verify, and maintain accurate data within digital systems, spreadsheets, and databases.<br>• Assist with administrative duties, including scheduling meetings, managing correspondence, and maintaining filing systems.<br>• Prepare, review, and process documents, forms, and reports to ensure completeness and accuracy.<br>• Compile and organize information for internal teams, generate basic reports, and gather required documentation.<br>• Coordinate routine office operations such as ordering supplies, handling mail, and supporting invoice processing.<br>• Communicate effectively with team members and clients to provide updates and resolve inquiries.<br>• Scan, organize, and digitize files to maintain a streamlined and accessible recordkeeping system.<br>• Perform calculations and data checks to ensure accuracy and compliance with organizational standards.<br>• Support customer service efforts by responding promptly to inquiries and providing helpful information.
<p>Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing checks and expense reports. Within this dynamic department, you will have the opportunity to advance and grow your career. The Accounts Payable Analyst role is a permanent position based in the Toronto, Ontario area.</p><p> </p><p><strong>Responsibilities</strong></p><p>· Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p>· Sort, log, scan, and file invoices, checks, and other documents</p><p>· Handle the customer service needs of internal business partners</p><p>· Manage validating, recording, and mailing checks and expedite special handling</p><p>· Provide support during internal and external audits</p><p>· Handle daily department mail by opening, sorting, and distributing it</p><p>· Produce full-cycle A/P</p><p>· Execute additional tasks as needed</p><p>· Assist the AP/Finance Department with administrative tasks</p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Vancouver, British Columbia. In this role, you will play a key part in ensuring smooth day-to-day operations by providing administrative and clerical support. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with people.<br><br>Responsibilities:<br>• Manage a multi-line phone system to answer and direct calls efficiently.<br>• Greet and assist visitors, ensuring a welcoming and detail-oriented atmosphere.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Schedule and coordinate appointments, meetings, and room setups.<br>• Support office events and team meetings by preparing materials and logistics.<br>• Liaise with building security and maintenance for office needs.<br>• Assist with photocopying, faxing, and other general administrative tasks.<br>• Generate weekly and daily reports to support office operations.
We are looking for an organized and detail-oriented Data Entry Clerk to join our team on a contract basis in Winnipeg, Manitoba. In this role, you will play a vital part in maintaining accurate records and ensuring data integrity across various platforms. If you thrive in a fast-paced environment and have exceptional attention to detail, this position is tailored for you.<br><br>Responsibilities:<br>• Accurately input and update data into spreadsheets, databases, and other record-keeping systems.<br>• Verify the completeness and accuracy of data to uphold high standards of quality and integrity.<br>• Organize and maintain both electronic and physical files for efficient retrieval and access.<br>• Respond to internal data inquiries and prepare reports for stakeholders as needed.<br>• Ensure compliance with company policies regarding data confidentiality and security.<br>• Perform regular audits to identify and correct discrepancies in records.<br>• Collaborate with team members to streamline data entry processes.<br>• Handle scanning and digital filing of documents to support organizational needs.<br>• Assist with basic calculations and formatting tasks within spreadsheets.<br>• Provide support in managing email correspondence related to data entry tasks.
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>Our client is seeking for a detail-oriented <strong>Sales Assistant</strong> to join their team on a contract basis in Edmonton, Alberta. In this role, you will provide essential support the sales team by managing order processing, coordinating with warehouse and logistics teams, and ensuring accurate, timely communication with internal departments and customers in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Process and verify sales orders against purchase orders and pricing.</li><li>Coordinate with warehouse to confirm availability and resolve discrepancies.</li><li>Monitor backlogs and prioritize urgent orders for timely delivery.</li><li>Communicate with internal sales teams and external customers.</li><li>Collaborate with logistics on product movement across distribution lines.</li><li>Prepare and distribute operational reports.</li><li>Manage spreadsheets and data using Excel (basic formulas).</li><li>Support the team during peak periods and rush orders.</li><li>Provide proactive, adaptable support in a fast-paced, team environment.</li></ul>
<p>Robert Half is in search of an Accountant to work with one of our top clients, a CPA firm in the North York area. This is a full time permanent opportunity. As key member of this small team you will be working directly with the partners taking a client file from start to finish. If you thrive working in a fast paced environment with minimal supervision apply today for immediate consideration!</p><p><br></p><p><u>Must Haves:</u></p><ul><li>Fluent in Korean</li><li>Prepare Notice to Reader Financial Statements</li><li>Complete Review Engagements in accordance with ASPE</li><li>Reconciliation of HST, payroll and corporate tax accounts</li><li>3+ years' experience in a similar role</li><li>End-to-end month end closing for multiple entities</li><li>Self-starter, ability to identify issues and resolve problems</li><li>Caseware and Caseview experience required</li><li>Strong MS Office Suite skills including excel</li><li>Excellent verbal and written communication skills</li></ul><p><u>Nice-To-Haves:</u></p><ul><li>Preparation of personal and corporate tax returns as well as other type of returns (T3, T4,s T5s)</li><li>Set up new client accounts</li><li>Provide customer service to clients by liaising and handling client inquiries</li><li>Experience working within a small or mid size public accounting</li><li>Experience completing review engagement and NTRs</li><li>Experience preparing personal and corporate tax returns</li><li>Preference will be given to candidates with a CPA designation or in final stages of completion of CPA</li></ul><p><br></p><p>This job posting is for a current vacancy with our client.</p><p>Our Specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p><p><br></p>
<p>We are looking for an organized and detail-oriented Accounts Receivable Clerk to join our client's team in Winnipeg, Manitoba. In this role, you will manage invoicing, collections, and reporting processes, ensuring accuracy and efficiency. This is a great opportunity to contribute to a dynamic industry while developing your accounting skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and record sales invoices and customer payments accurately and efficiently in the company’s system.</p><p>• Perform account reconciliations and prepare weekly and monthly reports on receivables and collections.</p><p>• Support financial reporting and analysis activities related to accounts receivable.</p><p>• Maintain communication with customers to monitor collections and send reminders for outstanding invoices.</p><p>• Collaborate with customer service and sales teams to address and resolve any collection issues.</p><p>• Conduct credit checks for new clients to ensure compliance with company policies.</p><p>• Build and sustain positive relationships with customers to foster trust and timely payments.</p><p>• Follow all food safety protocols and report any concerns to the appropriate team.</p><p>• Perform other accounting and administrative tasks as assigned.</p>
We are looking for an experienced Senior Administrative Assistant to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide comprehensive support to ensure smooth daily operations, handling a variety of administrative and organizational tasks. Your ability to manage schedules, coordinate travel, and facilitate communication will be key to the success of this position.<br><br>Responsibilities:<br>• Respond promptly to incoming calls and emails, ensuring effective communication and resolution.<br>• Deliver exceptional customer service by addressing inquiries and providing accurate information.<br>• Perform data entry tasks with precision, maintaining organized and up-to-date records.<br>• Schedule and coordinate appointments, meetings, and events to optimize time management.<br>• Manage travel arrangements, including booking flights, hotels, and transportation using Concur.<br>• Prepare expense reports and reconcile travel expenses using relevant tools.<br>• Create and edit documents, presentations, and spreadsheets with attention to detail using Microsoft Office applications.<br>• Support team members by handling inbound and outbound calls as required.<br>• Facilitate email correspondence, ensuring timely and thorough communication.<br>• Collaborate with colleagues to ensure seamless administrative processes and workflows.
We are looking for a dedicated Administrative Assistant to join our team in Creemore, Ontario. In this long-term contract role, you will play a vital part in ensuring the smooth operation of administrative functions within our non-profit organization. If you are organized, detail-oriented, and excel at providing exceptional support, we’d love to hear from you.<br><br>Responsibilities:<br>• Manage and respond to inbound calls, providing courteous and attentive assistance to callers.<br>• Maintain accurate records and perform efficient data entry tasks to support organizational needs.<br>• Handle email correspondence, ensuring timely and appropriate responses.<br>• Coordinate and schedule appointments, meetings, and events as needed.<br>• Support communication efforts through inbound and outbound calls to stakeholders.<br>• Create and format documents, presentations, and spreadsheets using Microsoft Office tools.<br>• Utilize Google Suite applications to collaborate and manage workflows effectively.<br>• Assist in preparing reports and presentations with attention to detail.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Collaborate with team members to ensure administrative tasks are completed efficiently.
<p>Our client is looking for a highly organized and proactive <strong>Executive Assistant </strong>to join their team on a long-term contract basis in Calgary, Alberta. This role supports the Managing Director & Partners (MDPs) by anticipating needs and delivering seamless administrative support in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage complex calendars and coordinate meetings.</li><li>Oversee travel arrangements, including itineraries and accommodations.</li><li>Process timesheets and expense reports accurately.</li><li>Support leadership, practice area, and recruiting initiatives.</li><li>Build strong relationships with clients and stakeholders.</li><li>Prepare client materials (presentations, proposals, onboarding documents).</li><li>Conduct research to support account planning and client management.</li><li>Provide strategic time management support to MDPs.</li><li>Prioritize tasks to ensure timely completion of key activities.</li><li>Perform additional administrative and occasional personal support duties.</li></ul>
<p>We are looking for a detail-oriented Administrative Assistant to join a dynamic non-profit organization in Ottawa. This is a long-term contract position that offers an excellent opportunity to contribute to meaningful initiatives while leveraging your administrative and accounting expertise. The ideal candidate will excel in multitasking, organization, and communication, ensuring smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions, ensuring accuracy and timely reconciliation.</p><p>• Assist in preparing and submitting expense claims and purchase orders in compliance with organizational policies.</p><p>• Coordinate travel arrangements, including booking accommodations and managing travel expense documentation.</p><p>• Organize and schedule meetings, including sending invitations and preparing agendas.</p><p>• Handle inbound and outbound calls, providing attentive customer service and resolving inquiries efficiently.</p><p>• Perform data entry tasks with precision to maintain up-to-date records and databases.</p><p>• Manage email correspondence, ensuring timely responses and follow-ups.</p><p>• Prepare and format documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Support mail merge processes and filing systems to maintain organized and accessible records.</p><p>• Maintain appointment schedules and calendars for team members, ensuring optimal time management.</p>
<p>Our client is seeking a detail-oriented Accounts Receivable Specialist to support their finance team. This role is responsible for managing incoming payments, maintaining accurate records, and ensuring timely collections.</p><p><strong>Responsibilities:</strong></p><ul><li>Process invoices and apply customer payments accurately</li><li>Monitor accounts and follow up on outstanding balances</li><li>Reconcile accounts and resolve billing discrepancies</li><li>Prepare AR reports and support month-end activities</li><li>Communicate with clients regarding payment inquiries</li></ul><p><br></p>
<p>Are you passionate about digital assets and regulatory compliance? Ready to drive impact at the intersection of traditional finance and cryptocurrency? Join a leading financial institution’s regulated crypto exchange platform as a Crypto & Fiat Analyst / Alert Triage Investigator and play a critical role in our client’s robust financial ecosystem.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Alert Triage & Investigation:</strong> Act as a first line of defense (L1), reviewing and triaging both fiat and crypto transaction alerts. Challenge yourself with L2 investigations of complex cases, analyzing transaction data to detect signs of potential suspicious activity.</li><li><strong>Risk & Credit Analysis:</strong> Assess credit data, evaluate financial risks, and conduct detailed analyses for both crypto and fiat transactions.</li><li><strong>Regulatory Compliance:</strong> Prepare and submit Suspicious Transaction Reports (STRs/SARs). Execute hands-on AML, KYC, and EDD practices to maintain strict audit trails and ensure compliance with changing financial regulations.</li><li><strong>Financial Systems Management:</strong> Leverage accounting, CRM, and ERP platforms to monitor, report, and enhance core financial processes. Improve loan administration and maintain collection activities to optimize cash flow and mitigate risk.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with compliance, operations, and technology teams to resolve cases, streamline alert workflows, and develop enhanced monitoring strategies.</li><li><strong>Reporting & Insights:</strong> Create robust documentation, reports, and actionable insights to inform leadership, drive continuous improvement, and support data-driven decision-making.</li><li><strong>Customer Service:</strong> Address client inquiries and issues with urgency and professionalism, delivering high-touch service in a fast-paced environment.</li></ul><p><br></p>
<p>Are you ready to leverage your Public Practice accounting expertise in a dynamic, growth-focused industry environment? Join a national leader known for exceptional customer service and exclusive partnerships with top contractors across Canada.</p><p><br></p><p>With distribution centers coast to coast and a reputation built on reliability, our client is looking for a talented Senior Accountant to fortify their financial operations and support the next chapter of success.</p><p>Reporting to the Controller, the Senior Accountant in the Surrey, BC office will take charge of consolidated financial statements, oversee month-end and year-end closes, and partner with cross-functional teams. Your strategic insights will directly influence company growth and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Prepare consolidated financial statements, including balance sheets, income statements, and cash flow statements.</p><p>• Maintain and oversee the general ledger, ensuring accuracy and adherence to accounting standards.</p><p>• Lead month-end and year-end closing processes, reconciling accounts and analyzing discrepancies.</p><p>• Manage accounts payable and accounts receivable, ensuring timely and accurate transaction processing.</p><p>• Conduct financial and variance analysis to help identify trends and support process improvements.</p><p>• Ensure strict compliance with all relevant accounting regulations and internal policies.</p><p>• Collaborate across teams to provide financial expertise and support broad company initiatives.</p><p>• Assist with tax return preparation and coordinate with external auditors during audits.</p><p>• Develop and implement robust financial controls and procedures to safeguard company assets.</p>
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
