<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
We are looking for an experienced Call Center Specialist to join our team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.<br><br>Responsibilities:<br>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.<br>• Research and locate answers to caller questions using available resources and relay accurate information.<br>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.<br>• Maintain a high level of professionalism and empathy while addressing caller concerns.<br>• Utilize customer service software and CRM tools to document interactions and track resolutions.<br>• Follow established protocols to ensure compliance with legal and organizational guidelines.<br>• Collaborate with team members to identify solutions for complex issues and improve service processes.<br>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.<br>• Contribute to the development of best practices to enhance the overall caller experience.
We are looking for an organized and proactive Administrative Assistant to join our team on a contract basis in Vancouver, British Columbia. In this role, you will provide essential support to ensure smooth daily operations, including administrative tasks and communication management. This position is ideal for someone who thrives in a dynamic environment and enjoys working both independently and collaboratively.<br><br>Responsibilities:<br>• Coordinate effectively with building operations to address and resolve onsite issues.<br>• Manage vendor relationships, including timely follow-ups to ensure service delivery.<br>• Oversee shipping and receiving activities with accuracy and efficiency.<br>• Work independently to handle reception duties, concierge services, and event-related tasks.<br>• Provide scheduling support and assist in organizing team meetings and events.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Respond to inbound and outbound calls with professionalism and excellent customer service.<br>• Handle email correspondence, ensuring timely and clear communication.<br>• Use Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook, to support administrative functions.<br>• Assist customers and team members with inquiries, demonstrating strong interpersonal skills.
<p>Are you passionate about sales support and teamwork? Our manufacturing team in London, Ontario, is looking for a proactive, detail-oriented <strong>Inside Sales Assistant</strong> to join us in an exciting in-office role!</p><p><strong>About the Role:</strong></p><p>As an Inside Sales Assistant, you will support our inside sales team by managing quotes, maintaining valuable customer data, and providing exceptional customer service. You play a critical role in helping us drive efficiency and support our customers' needs.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>ERP System Management:</strong></li></ol><ul><li>Use the ERP system to track and follow up on quotes sent to customers, ensuring sales processes remain on track.</li><li>Maintain accuracy and timeliness in updating quote details and status.</li></ul><ol><li><strong>Client Notes and Records:</strong></li></ol><ul><li>Enter detailed notes to document essential sales information, including:</li><li>Required delivery dates.</li><li>Customer ownership of the project.</li><li>Information about the general contractor and project specifics.</li></ul><ol><li><strong>Quoting Expertise:</strong></li></ol><ul><li>Prepare quotes, helping customers determine the most suitable options based on both budget and product cost.</li><li>Offer solutions when original requests are over budget (e.g., recommending alternative options that meet pricing and functional requirements).</li></ul><p><br></p>
We are looking for a meticulous Administrative Assistant to join our team on a long-term contract basis in Vancouver, British Columbia. In this role, you will play a key part in supporting daily operations, managing vendor communications, and ensuring smooth onsite activities. If you are organized, proactive, and enjoy working both independently and collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate and follow up with building operations to address onsite issues promptly.<br>• Manage vendor communications to ensure timely service and resolution of queries.<br>• Handle shipping and receiving tasks efficiently to support business operations.<br>• Work independently on various administrative tasks while maintaining high attention to detail.<br>• Provide reception and concierge services, ensuring a welcoming and well-maintained environment.<br>• Assist with scheduling and organizing internal and external events.<br>• Support team members with administrative needs to enhance overall productivity.<br>• Respond to inquiries and assist customers with efficiency and courtesy.<br>• Maintain accurate records and perform data entry tasks as needed.
We are looking for a dynamic Vice President of Operations and Customer Experience to join our leadership team in Richmond Hill, Ontario. This role is integral to shaping and implementing strategies that drive operational efficiency and deliver exceptional customer experiences. The successful candidate will oversee multiple departments, including claims operations, dealer support, and field services, to ensure a seamless service experience for both customers and dealer partners. With a focus on the automotive industry, this position requires a blend of strategic vision and hands-on leadership to support business growth and elevate brand loyalty.<br><br>Responsibilities:<br>• Develop and execute strategies to align customer experience and operational goals with overall business objectives.<br>• Provide leadership and guidance to teams responsible for claims operations, dealer support, and field services.<br>• Collaborate with senior leadership to identify opportunities for improving operational efficiency and customer satisfaction.<br>• Oversee claims operations to ensure compliance, streamlined processes, and a high-quality customer experience.<br>• Implement and refine operational procedures to enhance dealer and field support services.<br>• Manage departmental budgets effectively, using data insights to drive impactful decisions.<br>• Utilize customer feedback tools to gather insights and implement actionable improvements.<br>• Foster strong relationships with dealer clients and field sales teams to identify service enhancement opportunities.<br>• Promote a customer-first culture across all departments and levels of the organization.<br>• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
<p>Our client is looking for an experienced Billing Analyst to join our team on a contract basis in Vancouver, British Columbia. In this role, you will play a key part in managing and improving billing operations to ensure accuracy and efficiency. This is an excellent opportunity for a detail-oriented individual with a strong background in accounting systems and financial services.</p><p><br></p><p>Responsibilities:</p><p>• Process and review customer invoices, ensuring accuracy and timeliness.</p><p>• Manage billing operations using accounting software systems, including Aderant and Costpoint.</p><p>• Handle payment processing and claim administration to maintain financial accuracy.</p><p>• Collaborate with internal teams to address and resolve billing discrepancies.</p><p>• Provide exceptional customer service by responding to client inquiries related to billing and payments.</p><p>• Maintain and update records in CRM systems to reflect accurate billing information.</p><p>• Generate detailed billing reports and provide insights to support financial decision-making.</p><p>• Ensure compliance with company policies and financial regulations in all billing activities.</p><p>• Identify and implement process improvements to enhance billing efficiency and reduce errors.</p><p>• Support audits and reconciliations by providing necessary documentation and insights.</p>
We are looking for a dedicated Administrative Assistant to join our team on a contract basis in Vancouver, British Columbia. In this role, you will provide essential support to our Property Management and Building Operations teams, ensuring smooth day-to-day operations. This position requires a proactive individual who excels in organization, communication, and customer service.<br><br>Responsibilities:<br>• Provide general administrative support and reception duties to the Property Management and Building Operations teams.<br>• Coordinate schedules, resource bookings, and tenant maintenance requests efficiently.<br>• Manage incoming calls, draft detailed correspondence, and handle confidential information with discretion.<br>• Process invoices accurately using Yardi Voyager and ensure proper coding.<br>• Organize and distribute mail while maintaining clean and functional office spaces.<br>• Order office supplies and oversee the organization of uniforms and supplies for the Building Operations team.<br>• Assist in setting up purchase orders and maintaining supply accounts.<br>• Step in to support other administrative staff during absences or high-demand periods.<br>• Perform clerical tasks such as typing, data entry, and document preparation.<br>• Undertake additional duties as assigned to support team operations.
<p>We are looking for a skilled Credit Analyst to join our team in Winnipeg, Manitoba, on a Contract with potential for long-term placement. In this role, you will analyze customer credit applications, manage credit limits, and ensure prompt payment follow-ups while maintaining compliance with financial standards.</p><p><br></p><p>Responsibilities:</p><p>• Assess and process customer credit applications by reviewing financial data, organizational details, and payment records using tools such as Dun & Bradstreet reports.</p><p>• Establish, approve, and monitor credit limits for assigned accounts, including conducting investigations and managing letters of credit to ensure terms align with financing agreements.</p><p>• Track customer accounts proactively to ensure timely payments and address overdue balances.</p><p>• Oversee daily cash receipts, ensuring accuracy and prompt deposits.</p><p>• Report delinquent accounts to management and provide recommendations for bad debt write-offs when necessary.</p><p>• Maintain organized and detailed credit history files for all accounts and prepare credit reports to support decision-making.</p><p>• Advise business units on financing agreements, credit terms, and contract arrangements to optimize financial operations.</p><p>• Ensure adherence to safety standards by identifying and addressing unsafe practices or conditions immediately.</p>
Nous recherchons un représentant du service à la clientèle bilingue (anglais/français) pour rejoindre notre équipe à Ville Saint Laurent, Québec. Ce poste à long terme offre une opportunité de soutenir notre équipe des ventes en assurant une communication fluide avec les clients francophones et en gérant divers aspects du processus de commande. Vous jouerez un rôle essentiel dans le maintien de la satisfaction client et la coordination des activités administratives liées aux ventes.<br><br>Responsibilities:<br>• Fournir un service à la clientèle bilingue en répondant aux demandes des clients anglophones et francophones.<br>• Collaborer avec l’équipe des ventes pour planifier, coordonner la logistique et gérer les commandes.<br>• Saisir et suivre les commandes dans les systèmes internes de l’entreprise.<br>• Répondre aux questions des clients et résoudre les problèmes pour garantir leur satisfaction.<br>• Coordonner avec les différents départements afin de maintenir un flux de travail efficace et conforme aux politiques de l’entreprise.<br>• Mettre à jour et maintenir les dossiers de ventes, les contrats et la documentation connexe.<br>• Apporter un soutien administratif aux processus de vente, notamment pour les garanties, les SLA et les événements promotionnels.<br>• Demander des preuves de livraison aux transporteurs et communiquer avec le service d’installation.<br>• Gérer les communications par courriel avec les clients et les partenaires.<br>• Assurer l’entrée des données et le suivi des commandes dans les systèmes internes.
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>In anticipation of future needs, we are currently seeking a skilled<strong> Collection Specialist</strong> to join our network for upcoming client opportunities. This role is ideal for professionals experienced in managing large account portfolios, handling high volumes of collection activity, and providing top-tier service to commercial clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct a high volume of outbound collection calls to commercial clients to recover outstanding balances</li><li>Investigate and resolve billing disputes and payment delays in a timely and professional manner</li><li>Manage and monitor aging receivables and proactively follow up on past due accounts</li><li>Maintain a professional and client-focused communication style, fostering positive relationships while ensuring timely collections</li><li>Review and interpret service contracts and invoicing cycles to ensure accurate billing and payment tracking</li><li>Stay organized and persistent in managing a large and diverse portfolio of accounts</li><li>Document all collection activities and update customer records accurately within internal systems</li><li>Collaborate with internal departments (e.g., sales, billing, customer service) to resolve client issues and facilitate payment</li></ul><p><br></p>
<p>Robert Half is looking for a dedicated Supply Chain Coordinator to join our team in Toronto, Ontario. In this role, you will focus on managing and expanding key product lines within the steel industry while fostering strong client relationships. You will also collaborate with offshore offices to ensure effective communication and alignment on strategic objectives. </p><p><br></p><p>Responsibilities:</p><p>• Oversee supply chain processes for steel products, ensuring efficient management and coordination with the team.</p><p>• Coordinate and monitor supply chain operations to ensure timely delivery of materials and products.</p><p>• Build and strengthen relationships with customers to drive business growth and retention.</p><p>• Identify and pursue opportunities to promote and develop new business initiatives.</p><p>• Manage inventory levels to meet production and distribution needs while minimizing costs.</p><p>• Track shipments and address any issues in transit to ensure on-time delivery.</p><p>• Maintain open communication channels with international offices and internal departments to align on strategic goals.</p><p>• Conduct research to explore new products and assess potential clients or avenues for expansion.</p><p>• Organize and participate in regular business meetings with customers to discuss opportunities and market trends.</p><p>• Visit clients to strengthen relationships and analyze emerging market demands.</p><p>• Support management by preparing data reports, presentation materials, and executing tasks related to new projects.</p><p>• Ensure compliance with company policies, regulations, and industry standards.</p><p>• Collaborate with internal teams (logistics, production, customer service) to align supply chain activities with business objectives.</p><p>• Proactively identify potential supply chain risks and work to mitigate them.</p><p>• Assist in contract negotiations with suppliers to secure favorable terms and pricing.</p>
<p>Our client in <strong>Calgary</strong> is seeking a <strong>Travel & Meeting Services Administrator</strong> (Contract).<strong> </strong>This long-term contract role provides essential support for corporate travel and meeting operations, ensuring smooth processes, clear communication, and service excellence. As part of a growing department, you will help manage administrative tasks, coordinate travel and event logistics, and support both everyday operations and larger-scale corporate programs.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage administrative tasks and oversee the shared travel inbox, responding promptly to inquiries.</li><li>Maintain and update travel-related content on internal platforms.</li><li>Reconcile monthly travel card transactions in line with company policies.</li><li>Coordinate travel arrangements for events, including flights, hotels, and car rentals.</li><li>Plan and support meetings and events, including venue research, participant registration, vendor coordination, and on-site logistics.</li><li>Maintain records such as budgets, rooming lists, and deposit schedules.</li><li>Support large-scale events and corporate programs with logistics and administrative tasks.</li></ul><p><br></p>
<p>Our extremely reputable and well-respected client is looking for a fluently <strong>Bilingual Administrative Assistant</strong> to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
We are looking for a dedicated Administrative Assistant to support our Financial Planners in Mississauga, Ontario. This role involves handling a variety of administrative tasks to ensure smooth operations and exceptional client service, with a focus on organization and attention to detail. The ideal candidate will have a basic understanding of financial principles and tax strategies and will thrive in a fast-paced, team-oriented environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to Financial Planners, ensuring all tasks are completed efficiently.<br>• Prepare and organize client materials, reports, and documents for meetings.<br>• Maintain and update client records accurately within internal systems.<br>• Assist with data entry and perform financial analysis to support client reviews.<br>• Coordinate and schedule client meetings, ensuring seamless communication and organization.<br>• Respond to client inquiries professionally, following up on action items as needed.<br>• Support the implementation of financial planning and tax strategies under the guidance of Financial Planners.<br>• Perform general office administrative duties to ensure daily operations run smoothly.<br>• Utilize Microsoft Office Suite and other systems to complete tasks effectively.
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
We are looking for an Administrative Assistant to join our team on a contract basis in Markham, Ontario. In this role, you will play a key part in supporting staffing operations by managing schedules, coordinating communication, and handling administrative tasks. If you thrive in a fast-paced environment and possess strong organizational skills, we invite you to apply for this opportunity.<br><br>Responsibilities:<br>• Respond to incoming calls from clients to address staffing requests and provide excellent customer service.<br>• Maintain accurate and up-to-date records by entering data and managing schedules efficiently.<br>• Coordinate onboarding documentation for new team members, ensuring all required forms are completed.<br>• Monitor and report timesheet submissions to ensure timely processing and accuracy.<br>• Schedule appointments and manage calendars to support staffing and operational needs.<br>• Communicate effectively with team members and clients through email correspondence.<br>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete daily tasks.<br>• Address any inquiries or concerns from clients and staff in a thorough and timely manner.<br>• Assist with other administrative duties to ensure smooth office operations.
<p><strong>About the Role</strong></p><p>Our client is seeking a Systems Administrator to join their team on a 3-month contract-to-hire basis. This is a fully onsite role based in Prince George, BC, with regular travel to production plants across British Columbia and Alberta. The successful candidate will be responsible for supporting and optimizing a diverse IT environment, ensuring system reliability, security, and performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide hands-on support for IT systems including servers, networks, virtualization, firewalls, and enterprise applications.</li><li>Administer and maintain Windows Server, Microsoft Azure, Active Directory, Office 365, Exchange, SQL Server, SharePoint, and related technologies.</li><li>Configure and troubleshoot Cisco networking equipment (switches, routers, Call Managers) and Checkpoint firewalls.</li><li>Support business continuity and disaster recovery processes, adhering to IT best practices and change control policies.</li><li>Collaborate with 3rd party vendors and support partners to resolve issues.</li><li>Create and maintain documentation, procedures, and training materials for users.</li><li>Communicate effectively with technical and non-technical stakeholders, providing clear updates and recommendations.</li><li>Provide leadership when required, supporting team members and ensuring projects stay on track.</li><li>Stay informed on emerging technologies and identify opportunities to improve IT operations.</li></ul>
<p>Our client is searching for a Manager, Financial Accounting to work on a 13 month contract. The key responsibilities of the Manager, Financial Accounting are:</p><p><br></p><p>• Prepare monthly financial statements, financial forecasts and report variances</p><p>• Manage all full cycle accounting operations, including bi-weekly payroll and GL & client investment account reconciliations</p><p>• Coordinate and direct the preparation of the budget, regulatory reporting, monthly and annual close processes</p><p>• Financial modelling, research and analysis to provide decision support & recommendations for driving the successful business</p><p>• Prepare working papers for and manage annual financial statement audit</p><p>• Prepare working capital & other regulatory reports for Provincial Regulators</p><p>• Stay current with changes to tax laws and legislation</p><p>• Quarterly filing of GST/PST remittances</p><p><br></p><p><br></p>
<p>Our downtown Vancouver client with a growing global foot print in technology is looking to hire a Payroll Specialist for their organization. Reporting to the Payroll Manager, the Payroll Specialist will process a payroll for 200+ employees across Canada (2 provinces) and the US (4-5 states) using ADP and taking care of all payroll accounting processes, including journal entries and payroll reconciliations, RRSP administration and handle benefits administration.</p><p><br></p><p><br></p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Edmonton, Alberta. In this role, you will oversee the accounts receivable process, ensuring timely invoicing, payment collection, and accurate account management. You will play a key role in maintaining client relationships and collaborating with internal teams to optimize financial operations.<br><br>Responsibilities:<br>• Prepare, issue, and distribute accurate customer invoices in accordance with company policies and timelines.<br>• Record and apply client payments, ensuring account records are maintained with precision.<br>• Monitor aging accounts and proactively follow up with clients to address and resolve overdue payments.<br>• Conduct regular account reconciliations to identify and rectify discrepancies in accounts receivable records.<br>• Build and sustain strong client relationships by addressing inquiries and resolving billing disputes.<br>• Collaborate with sales and customer service teams to address billing issues and enhance overall processes.<br>• Evaluate and implement improvements to accounts receivable workflows for increased efficiency and accuracy.<br>• Generate detailed financial reports to assist in monitoring account statuses and trends.<br>• Ensure compliance with financial regulations and company policies in all accounts receivable activities.
