<p>Our client is seeking a <strong>Customer Service Representative</strong> to join their team for a contract role in Morinville, Alberta. This position involves engaging with citizens to promote e-billing services, handling inquiries, and maintaining accurate records. </p><p><strong>Responsibilities:</strong></p><ul><li>Contact citizens to promote e-billing and provide information.</li><li>Track responses and progress using Microsoft Excel.</li><li>Address objections professionally and guide conversations effectively.</li><li>Distribute e-billing forms and document agreements.</li><li>Follow up with non-respondents.</li><li>Handle inbound calls, emails, and data entry.</li><li>Schedule appointments, manage order entry, and support administrative tasks.</li></ul>
<p>We are looking for an Client Care Coordinator to join our clients team in Surrey, British Columbia, on a long-term contract basis. This position requires someone who is detail-oriented, organized, and capable of managing client interactions while providing exceptional administrative support. You will play a key role in maintaining smooth office operations and contributing to the success of two clinic locations. (Must be able to commute to both sites on a varying schedule) </p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls and greet clients in a detail-oriented and welcoming manner.</p><p>• Manage complex billing processes, including government regulations, funding claims, and medical insurance billing.</p><p>• Schedule and confirm client appointments, ensuring accuracy and timeliness.</p><p>• Build and maintain strong relationships with clients to support business growth.</p><p>• Assist walk-in clients and provide excellent customer service.</p><p>• Maintain and organize physical files and handle paper-based administrative tasks.</p><p>• Support marketing efforts by managing call lists and campaigns.</p><p>• Coordinate service appointments and testing sessions for clients.</p><p>• Learn and adapt to internal systems and processes to ensure efficiency.</p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
<p>Are you a customer-focused sales professional who thrives in a fast-paced, technical environment? </p><p><br></p><p>Our client, a well-established leader in the pre-engineered building solutions industry, is looking for a driven Inside Sales Representative to join their growing team. This role is ideal for someone who is highly organized, solutions-oriented, and motivated to contribute to a reputable and long-standing business.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Inside Sales Representative, you will play a key role in supporting customers, preparing quotations, coordinating project details, and assisting the external sales team. You will be working closely with contractors, builders, and internal departments to ensure accurate information flow and a seamless sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound inquiries and provide product information, pricing, and availability.</li><li>Prepare and follow up on quotes, proposals, and project documentation.</li><li>Coordinate closely with engineering, estimating, and production teams to ensure project accuracy and timelines.</li><li>Build strong relationships with customers by providing timely, professional, and knowledgeable support.</li><li>Track leads, sales opportunities, and project information using CRM tools.</li></ul>
<p>We are partnering with a well-established, nationally recognized consumer services organization to identify their next Growth & Operations Leader for the Vancouver and Lower Mainland market.</p><p><br></p><p>This is a senior leadership opportunity for someone who enjoys building, scaling, and leading high-performing sales and service teams while expanding customer reach and operational excellence across a defined territory.</p><p><br></p><p><strong>The Opportunity</strong></p><p>In this role, you will lead a mature regional operation while driving growth through customer acquisition, service expansion, and geographic reach. The business has a long-standing reputation in the Lower Mainland and is known for doing the right thing for its customers and its people.</p><p><br></p><p>This position offers visibility, autonomy, and the opportunity to make a measurable impact within a growth-focused national organization.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p>Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing checks and expense reports. Within this dynamic department, you will have the opportunity to advance and grow your career. The Accounts Payable Analyst role is a permanent position based in the Toronto, Ontario area.</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p><br></p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p><br></p><p>- Handle the customer service needs of internal business partners</p><p><br></p><p>- Manage validating, recording, and mailing checks and expedite special handling</p><p><br></p><p>- Provide support during internal and external audits</p><p><br></p><p>- Handle daily department mail by opening, sorting, and distributing it</p><p><br></p><p>- Produce full-cycle A/P</p><p><br></p><p>- Execute additional tasks as needed</p><p><br></p><p>- Assist the AP/Finance Department with administrative tasks</p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a detail-oriented Data Entry Clerk to join our team in Winnipeg, Manitoba. In this Contract to permanent position, you will play a key role in maintaining accurate records, supporting administrative tasks, and ensuring the efficient operation of day-to-day processes. If you thrive in an organized and fast-paced environment, this opportunity offers a chance to grow and contribute to a dynamic team.<br><br>Responsibilities:<br>• Coordinate schedules, organize meetings, and manage calendars for team members.<br>• Perform accurate data entry, filing, photocopying, and document preparation to support administrative tasks.<br>• Handle accounts payable invoices, ensuring timely payments and resolving vendor inquiries.<br>• Oversee office supply inventory, place orders, and manage mail distribution.<br>• Safeguard confidentiality and ensure precision in all administrative and financial records.<br>• Provide assistance on special projects and collaborate with other departments when required.
<p>Our client is seeking a <strong>Facilities Assistant </strong>to join their team to support daily office operations in Edmonton, Alberta. This role plays a key part in maintaining a functional, well-supported workplace.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Managing office services such as kitchen supplies, water coolers, printing, and shredding.</li><li>Supporting employee onboarding with workstation setup and facilities orientation.</li><li>Coordinating with IT and HR on employee account setup and maintenance.</li><li>Scheduling and assisting with equipment and furniture installations and office moves.</li><li>Overseeing printer servicing, toner tracking, and supply management.</li><li>Liaising with vendors and contractors.</li><li>Responding to facility-related requests with excellent customer service.</li><li>Tracking facility tasks using a CMMS system.</li></ul>
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Accounting Clerk to join our team in Pickering, Ontario. This is a long-term contract position offering an opportunity to contribute to key billing, accounting, and administrative tasks within a dynamic work environment. The role involves managing financial data, supporting service operations, and ensuring accuracy in invoicing and documentation.<br><br>Responsibilities:<br>• Process service job-related expenses and parts to prepare accurate invoices.<br>• Verify and input approved timesheets, assigning labour charges to the proper job accounts.<br>• Execute billing based on service rates and job details provided by managers and customer service representatives.<br>• Compile and submit weekly expense reports, including travel, office supplies, and other costs.<br>• Ensure correct job coding and accuracy of all financial charges and entries.<br>• Record minutes for periodic service team meetings to maintain clear documentation.<br>• Collaborate with customer service representatives to review open jobs, monitor dashboards, and resolve missing information.<br>• Support the Service Manager with safety booklets and other departmental documentation.<br>• Maintain and organize service-related files, reports, and job records for easy access and compliance.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
We are looking for a dedicated Account Manager to join our team in Toronto, Ontario. In this role, you will focus on providing tailored insurance and financial solutions to medical professionals, ensuring their unique needs are met. This position offers an opportunity to work in a collaborative and dynamic environment where growth and flexibility are valued.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, addressing their needs and providing personalized insurance and financial solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and satisfaction for medical professionals.<br>• Conduct regular meetings and consultations to assess client requirements and recommend suitable products.<br>• Monitor and analyze client accounts to identify opportunities for additional services or improvements.<br>• Utilize CRM systems to track interactions and maintain accurate client records.<br>• Provide training and support to clients on available insurance and financial planning tools.<br>• Work proactively to achieve sales targets and contribute to overall company growth.<br>• Stay informed about industry trends and changes to offer relevant advice to clients.<br>• Prepare detailed reports and presentations for clients to communicate solutions effectively.<br>• Participate in team meetings and contribute ideas to enhance service offerings.
<p>Are you a highly organized professional seeking a collaborative environment where you can play a key role in supporting a high-performing sales team? Robert Half is recruiting for a Sales Coordinator to join our client’s growing business. This position is ideal for candidates who thrive on managing multiple priorities and have a passion for customer service and problem-solving.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Support the sales team by preparing sales documents, proposals, and presentations</li><li>Manage customer inquiries and maintain positive client relationships</li><li>Monitor sales pipeline and provide regular updates to management</li><li>Coordinate meetings, events, and calls for sales staff and customers</li><li>Maintain and update customer records in CRM systems</li><li>Assist with reporting and analysis of sales trends and forecasts</li><li>Collaborate across departments to ensure effective communication and operations</li><li>General office administration duties</li><li>Reception duties as required</li></ul>
<p>We are looking for a Facilities Coordinator to join our clients team on a contract basis in Ottawa, Ontario. In this role, you will oversee various office-related tasks, ensuring the workspace operates smoothly and efficiently. This position requires a proactive individual with strong organizational skills and a customer-focused mindset.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Manage front desk operations, including badge activation and deactivation, and handle service tickets for maintenance requests</p><p>-Coordinate office supplies, including ordering meals, snacks, and beverages, and ensure workplace amenities are well-stocked</p><p>-Prepare and set up lunch arrangements, ensuring cleanliness and order in shared spaces.</p><p>-Address minor maintenance issues such as broken sinks and oversee waste disposal and recycling processes, including e-waste management</p><p>-Maintain a clean and organized office environment by emptying trash cans and ensuring meeting rooms are tidy</p><p>-Support meetings by preparing conference rooms and assisting with necessary arrangements</p><p>-Utilize spreadsheets and data management tools to track and organize office operations</p><p>-Provide excellent customer service to employees and visitors, addressing inquiries and concerns promptly</p><p>-Collaborate with the team to enhance training and fire safety procedures as required</p>
We are looking for a detail-oriented Claims Admin to join our team on a contract basis in Thornhill, Ontario. In this role, you will be instrumental in managing claims and distribution reports while driving operational improvements. This position is ideal for someone who excels in a dynamic environment and is dedicated to enhancing administrative processes.<br><br>Responsibilities:<br>• Prepare and maintain comprehensive reports related to claims and distribution across various business lines.<br>• Develop and enhance reporting tools and processes using Microsoft applications, ensuring accuracy and efficiency.<br>• Handle operational requests from different business areas, identifying and implementing improvements to streamline workflows.<br>• Collaborate with stakeholders to gather requirements, provide updates, and present findings, making adjustments based on feedback.<br>• Organize and route incoming correspondence to the appropriate departments to ensure timely processing.<br>• Provide regular updates to the Operations Specialist lead on progress and accountabilities related to assigned tasks.
We are looking for a detail-oriented Administrative Assistant to join a leading hospitality company in Toronto, Ontario. This long-term contract position offers an opportunity to support the distribution division by ensuring hotel rate specials are accurately posted online and maintaining effective communication with hotel partners. The ideal candidate will be organized, proactive, and committed to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Upload hotel partner rates and promotional offers to online platforms with accuracy and efficiency.<br>• Maintain and update spreadsheets to track distribution data and ensure consistency.<br>• Provide courteous and attentive support to hotel partners, team members, and other stakeholders.<br>• Respond to inquiries through email and phone while delivering excellent customer service.<br>• Ensure compliance with established Hotel Operations System Standards and Distribution Guidelines.<br>• Handle inbound and outbound calls related to partner inquiries and operational updates.<br>• Collaborate with internal teams to address distribution challenges and implement solutions.<br>• Use Microsoft Office tools, including Excel, Word, and Outlook, to perform administrative tasks effectively.<br>• Monitor and report discrepancies or issues related to online postings and system updates.<br>• Assist in maintaining accurate records and documentation for distribution processes.
<p>We are looking for a detail-oriented Administrative Assistant to join clients our team in Langley, British Columbia. This is a contract position offers a mix of in-office and hybrid work arrangements. The ideal candidate will bring strong organizational skills and proficiency with key software tools to support communication, scheduling, and data management within our retail-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative assistance with event planning and coordination.</p><p>• Organize and manage data effectively using Microsoft Excel, ensuring accuracy and clarity.</p><p>• Compile and distribute weekly newsletters.</p><p>• Maintain clear and accurate communication with over 350 retail locations, ensuring timely correspondence.</p><p>• Utilize Microsoft Outlook for email management and scheduling.</p><p>• Assist with answering inbound calls and providing customer service.</p><p>• Coordinate appointments and maintain schedules for the team.</p><p>• Perform general data entry and maintain organized records.</p><p>• Collaborate with team members in a supportive and efficient office environment.</p>
We are looking for an experienced Billing Analyst to join our team in Hamilton, Ontario. In this long-term contract role, you will play a key part in ensuring the accuracy and efficiency of utility billing processes. The position involves overseeing daily administrative tasks, managing customer inquiries, and maintaining utility ownership records to support smooth operations.<br><br>Responsibilities:<br>• Oversee daily administrative tasks related to utility billing, ensuring timely processing and accuracy.<br>• Reconcile utility accounts and general ledger entries by analyzing and summarizing adjustments.<br>• Maintain up-to-date records of utility ownership and process work orders efficiently.<br>• Audit meter readings, perform adjustments, issue refunds, and authorize debit transactions.<br>• Monitor and manage customer correspondence, including inquiries, complaints, and escalations.<br>• Cancel and reissue bills as necessary while overseeing collections processes.<br>• Provide exceptional customer service to utility clients, internal teams, and external stakeholders.<br>• Utilize advanced Excel skills to analyze data and generate reports.<br>• Conduct User Acceptance Testing (UAT) to ensure system functionality.<br>• Collaborate with financial institutions and external partners to support billing activities.
<p>Our client is a well-established and growing residential real estate organization. They are seeking an experienced Property Manager to oversee a multi-provincial residential portfolio of mid-rise rental buildings. This role is responsible for operational excellence, financial performance, regulatory compliance, and leadership of on-site teams, while ensuring a high-quality resident experience.</p><p><br></p><p>This is a confidential search intended for a seasoned property management professional who thrives in a hands-on leadership role and is comfortable managing assets across multiple jurisdictions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Portfolio & Team Leadership</strong></p><ul><li>Lead, coach, and support on-site Resident Managers and building staff across multiple properties</li><li>Ensure consistent operational standards, staffing coverage, and service delivery</li><li>Oversee hiring, onboarding, performance management, and ongoing training of site teams</li><li>Conduct regular site visits and property inspections to maintain quality and compliance</li><li>Ensure adherence to company policies, health & safety requirements, and customer service standards</li></ul><p><strong>Operations & Maintenance</strong></p><ul><li>Oversee day-to-day property operations, maintenance programs, and suite turnovers</li><li>Manage suite renovations, building upgrades, and capital improvement projects</li><li>Source, coordinate, and manage third-party contractors and service providers</li><li>Review and approve invoices, service contracts, and expenses within approved budgets</li><li>Maintain strong vendor relationships to ensure quality, value, and responsiveness</li><li>Coordinate leasing activity and vacancy marketing in collaboration with internal resources</li></ul><p><strong>Financial Management</strong></p><ul><li>Prepare and manage annual operating budgets in collaboration with finance leadership</li><li>Monitor financial performance and implement corrective actions as required</li><li>Conduct rental market analysis and make data-driven pricing recommendations</li><li>Report on portfolio performance, operational risks, and capital projects</li></ul><p><strong>Resident Relations & Compliance</strong></p><ul><li>Handle escalated resident issues with professionalism, discretion, and empathy</li><li>Ensure compliance with Residential Tenancy legislation in BC, Alberta, and Ontario</li><li>Manage landlord remedies and enforcement actions in accordance with legislation</li><li>Represent ownership at Residential Tenancy hearings when required</li><li>Act as a liaison between residents, site teams, and executive leadership</li></ul><p><strong>Risk Management & External Relations</strong></p><ul><li>Ensure emergency preparedness protocols are in place and understood at each site</li><li>Represent ownership professionally with contractors, vendors, and regulatory bodies</li><li>Maintain documentation and reporting standards across the portfolio</li></ul><p><br></p><p><br></p>
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Mississauga, Ontario. In this long-term contract role, you will be responsible for managing full-cycle collections, ensuring accounts are up-to-date, and maintaining strong relationships with clients. This position offers an opportunity to utilize your expertise in accounts receivable and collections processes within the security industry.<br><br>Responsibilities:<br>• Manage full-cycle collections processes, including contacting clients and resolving payment issues.<br>• Handle accounts receivable tasks, ensuring timely payment of invoices and maintaining accurate records.<br>• Communicate with clients to address delinquent accounts and negotiate payment arrangements.<br>• Process payments efficiently and ensure proper documentation.<br>• Maintain and update account information in relevant systems.<br>• Address billing discrepancies and resolve issues to ensure client satisfaction.<br>• Conduct B2B collections to recover outstanding amounts from businesses.<br>• Monitor credit limits and payment terms to prevent overdue accounts.<br>• Provide excellent customer service while handling sensitive financial matters.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.
We are looking for a skilled Payroll Administrator to join our team on a contract basis in Toronto, Ontario. In this role, you will oversee payroll functions for a high-volume, unionized environment within the real estate sector. Your expertise in managing full-cycle payroll operations and ensuring compliance with policies will be essential to the success of this position.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll processing for over 2,500 employees across multiple provinces.<br>• Ensure accurate and timely payroll transactions, including journal entries, remittances, and reconciliations.<br>• Oversee payroll operations in a unionized environment, maintaining compliance with labour agreements.<br>• Utilize advanced payroll software systems like ADP Workforce Now and Ceridian for efficient processing.<br>• Generate and analyze payroll reports using Crystal Reports to support decision-making.<br>• Administer employee benefits programs such as RRSP contributions and 401k plans.<br>• Provide leadership and guidance to a team of three payroll specialists.<br>• Address payroll-related inquiries and deliver exceptional customer service to employees.<br>• Maintain up-to-date knowledge of payroll regulations and industry best practices.<br>• Collaborate with internal teams to streamline payroll processes and improve efficiency.
