We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>Our client, a global leader in the agriculture industry, is seeking an <strong>AP Customer Service Representative</strong> to support Accounts Payable operations in <strong>Calgary</strong>. This long-term contract role focuses on resolving escalated AP issues through analysis and collaboration with internal teams and vendors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve escalated AP issues through detailed analysis and research</li><li>Use AP systems such as SAP and PeopleSoft to identify and correct payment discrepancies</li><li>Review aged payables, coordinate refunds, and resolve open payment items</li><li>Collaborate with internal teams and vendors to meet service level agreements</li><li>Communicate invoice, payment, and check status updates to stakeholders</li><li>Support process improvements and additional operational needs</li></ul><p><br></p>
We are looking for a motivated Customer Service Representative to join our team in Toronto, Ontario, within the transport industry. In this long-term contract role, you will play a key part in assisting customers with inquiries related to parking permits and other related matters. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Respond promptly to incoming calls and emails, addressing customer inquiries with attention to detail and courtesy.<br>• Assist customers with questions regarding parking permits and related services, ensuring clarity and satisfaction.<br>• Process and manage data entry tasks accurately to maintain up-to-date records.<br>• Schedule appointments efficiently to accommodate customer needs and organizational timelines.<br>• Handle inbound and outbound calls, providing relevant information and resolving issues effectively.<br>• Coordinate correspondence through email, ensuring timely responses and clear communication.<br>• Utilize Microsoft Excel and Word to organize, track, and document customer interactions.<br>• Process order entries with precision to ensure seamless service delivery.<br>• Maintain a positive and helpful attitude while resolving customer concerns.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
<p>We are looking for a motivated and detail-focused Customer Service Representative to join our team on a contract basis in North Vancouver, West Vancouver, and Downtown Vancouver, British Columbia. This position involves engaging directly with tenants in residential building lobbies to support the rollout of a new internet program. You will play a key role in providing excellent customer service and ensuring smooth program implementation. This position has a schedule from Tuesday to Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Welcome tenants in the lobby and provide clear information about the new internet program.</p><p>• Assist tenants with the sign-up process, addressing any questions or concerns they may have.</p><p>• Register tenants accurately and maintain organized records of all interactions.</p><p>• Coordinate with the building manager to manage daily tasks and resolve tenant issues.</p><p>• Deliver printed notices directly to tenant doors to ensure effective communication.</p><p>• Maintain a positive and attentive demeanor while representing the company.</p><p>• Ensure all data entry tasks are completed with precision and efficiency.</p><p>• Participate in training to gain a thorough understanding of program procedures and engagement strategies.</p><p><br></p>
<p>Our client in the agriculture industry is seeking an experienced AP Customer Service Analyst to support complex inquiries, resolve issues, and work with internal and external stakeholders in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to supplier and internal inquiries on invoices, payments, and utilities.</li><li>Research and resolve escalated AP issues, identifying root causes.</li><li>Collaborate with AP teams and business partners to ensure timely resolutions.</li><li>Use systems such as Oracle and PeopleSoft to support issue management.</li><li>Assist with travel expenses and corporate credit card programs.</li><li>Manage critical account matters and escalate when necessary.</li><li>Meet internal KPIs and SLAs.</li><li>Support procurement processes and ensure accounting compliance.</li><li>Perform additional tasks to support AP operations.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
<p>Are you a customer-focused sales professional who thrives in a fast-paced, technical environment? </p><p><br></p><p>Our client, a well-established leader in the pre-engineered building solutions industry, is looking for a driven Inside Sales Representative to join their growing team. This role is ideal for someone who is highly organized, solutions-oriented, and motivated to contribute to a reputable and long-standing business.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Inside Sales Representative, you will play a key role in supporting customers, preparing quotations, coordinating project details, and assisting the external sales team. You will be working closely with contractors, builders, and internal departments to ensure accurate information flow and a seamless sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound inquiries and provide product information, pricing, and availability.</li><li>Prepare and follow up on quotes, proposals, and project documentation.</li><li>Coordinate closely with engineering, estimating, and production teams to ensure project accuracy and timelines.</li><li>Build strong relationships with customers by providing timely, professional, and knowledgeable support.</li><li>Track leads, sales opportunities, and project information using CRM tools.</li></ul>
We are looking for a Facility Site Advisor to join our team on a contract basis in Vancouver, British Columbia. In this role, you will oversee the day-to-day management of facilities, ensuring smooth operations and timely resolution of issues. This position requires strong organizational skills and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Oversee daily facility operations and address client inquiries promptly.<br>• Monitor building systems and coordinate necessary maintenance and safety procedures.<br>• Collaborate with contractors to arrange repairs and manage equipment servicing.<br>• Respond to facility-related concerns and implement corrective actions as needed.<br>• Conduct regular site inspections to ensure compliance and operational efficiency.<br>• Create, assign, and track work orders for engineering staff, subcontractors, and vendors.<br>• Manage vendor performance and ensure adherence to agreed service levels.<br>• Verify invoices, process payments, and monitor budget accuracy.<br>• Facilitate communication among clients, landlords, and vendors to provide updates and resolve issues.<br>• Train new team members on processes and procedures, including vendor workflows.
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a motivated and detail-oriented Financial Analyst to join our team on a long-term contract basis. This role is based in Toronto, Ontario, and offers a hybrid work schedule with two days in the office and three days working from home. Ideal for recent graduates or professionals with 1-3 years of experience, this position provides an excellent opportunity to develop foundational skills in financial management and risk analysis.<br><br>Responsibilities:<br>• Provide support to team members by clarifying financial processes and addressing inquiries as needed.<br>• Assist in managing financial and risk-related tasks, including corporate risk, financial risk, and legal risk assessments.<br>• Utilize accounting software systems and tools, such as Crystal Reports and data mining techniques, to analyze and report financial data.<br>• Ensure compliance with AML (Anti-Money Laundering), KYC (Know Your Customer), and EDD (Enhanced Due Diligence) standards.<br>• Participate in the preparation and review of budgets, accrual accounting, and financial auditing processes.<br>• Work collaboratively with team members to deliver accurate and timely financial reports.<br>• Offer exceptional customer service when addressing client or team-related queries.<br>• Support weekend schedules, if required, to ensure consistent financial operations.<br>• Engage in training sessions to develop a strong understanding of internal tools and processes.<br>• Assist in coordinating and monitoring risk management activities across various departments.
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
We are looking for a Facilities Coordinator to join our team on a contract basis in Ottawa, Ontario. In this role, you will oversee various office-related tasks, ensuring the workspace operates smoothly and efficiently. This position requires a proactive individual with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Manage front desk operations, including badge activation and deactivation, and handle service tickets for maintenance requests.<br>• Coordinate office supplies, including ordering meals, snacks, and beverages, and ensure workplace amenities are well-stocked.<br>• Prepare and set up lunch arrangements, ensuring cleanliness and order in shared spaces.<br>• Address minor maintenance issues such as broken sinks and oversee waste disposal and recycling processes, including e-waste management.<br>• Maintain a clean and organized office environment by emptying trash cans and ensuring meeting rooms are tidy.<br>• Support meetings by preparing conference rooms and assisting with necessary arrangements.<br>• Utilize spreadsheets and data management tools to track and organize office operations.<br>• Provide excellent customer service to employees and visitors, addressing inquiries and concerns promptly.<br>• Collaborate with the team to enhance training and fire safety procedures as required.
We are looking for a detail-oriented Claims Admin to join our team on a contract basis in Thornhill, Ontario. In this role, you will be instrumental in managing claims and distribution reports while driving operational improvements. This position is ideal for someone who excels in a dynamic environment and is dedicated to enhancing administrative processes.<br><br>Responsibilities:<br>• Prepare and maintain comprehensive reports related to claims and distribution across various business lines.<br>• Develop and enhance reporting tools and processes using Microsoft applications, ensuring accuracy and efficiency.<br>• Handle operational requests from different business areas, identifying and implementing improvements to streamline workflows.<br>• Collaborate with stakeholders to gather requirements, provide updates, and present findings, making adjustments based on feedback.<br>• Organize and route incoming correspondence to the appropriate departments to ensure timely processing.<br>• Provide regular updates to the Operations Specialist lead on progress and accountabilities related to assigned tasks.
<p>Our client is seeking a proactive and organized Facilities Coordinator to support daily facility operations and ensure a safe, efficient, and well-maintained workplace. The ideal candidate is detail-oriented, service-focused, and able to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate day-to-day facility operations, including maintenance requests, repairs, and vendor services.</li><li>Serve as the main point of contact for building management, contractors, and internal staff.</li><li>Monitor office and facility conditions; identify issues and arrange timely resolutions.</li><li>Support space planning, desk moves, and office layout changes.</li><li>Manage facility-related inventory such as supplies, keys, and access cards.</li><li>Assist with health, safety, and security procedures, including emergency response coordination.</li><li>Track facility budgets, invoices, and service contracts.</li><li>Organize regular inspections and ensure compliance with company standards and policies.</li><li>Support workplace projects and improvements as needed.</li></ul><p><br></p>
We are looking for a detail-oriented Administrative Assistant to join a leading hospitality company in Toronto, Ontario. This long-term contract position offers an opportunity to support the distribution division by ensuring hotel rate specials are accurately posted online and maintaining effective communication with hotel partners. The ideal candidate will be organized, proactive, and committed to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Upload hotel partner rates and promotional offers to online platforms with accuracy and efficiency.<br>• Maintain and update spreadsheets to track distribution data and ensure consistency.<br>• Provide courteous and attentive support to hotel partners, team members, and other stakeholders.<br>• Respond to inquiries through email and phone while delivering excellent customer service.<br>• Ensure compliance with established Hotel Operations System Standards and Distribution Guidelines.<br>• Handle inbound and outbound calls related to partner inquiries and operational updates.<br>• Collaborate with internal teams to address distribution challenges and implement solutions.<br>• Use Microsoft Office tools, including Excel, Word, and Outlook, to perform administrative tasks effectively.<br>• Monitor and report discrepancies or issues related to online postings and system updates.<br>• Assist in maintaining accurate records and documentation for distribution processes.
<p>We are looking for an organized and detail-oriented HR Coordinator to join our client on a contract basis in Toronto, Ontario. In this role, you will play a key part in ensuring seamless HR operations by managing employee data, supporting various HR systems, and maintaining compliance with company policies. This position is ideal for someone passionate about human resources and eager to contribute to a dynamic team within the retail industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to both internal and external stakeholders, ensuring all inquiries are handled efficiently.</p><p>• Manage and support HR applications, including processing and maintaining employee data.</p><p>• Prepare and maintain confidential HR documents such as offer letters, termination notices, and employment changes.</p><p>• Update and maintain HR systems to reflect accurate employment records and changes.</p><p>• Conduct regular audits to ensure data accuracy and generate reports as needed.</p><p>• Coordinate and administer company programs while adhering to established processes and policies.</p><p>• Develop and update procedural documentation to support HR operations.</p><p>• Plan and prioritize workloads to optimize productivity and accuracy within HR services.</p><p>• Maintain strict confidentiality and control access to sensitive employee files.</p><p>• Ensure compliance with health and safety policies and assist in other HR-related projects as required.</p>
We are looking for an experienced Billing Analyst to join our team in Hamilton, Ontario. In this long-term contract role, you will play a key part in ensuring the accuracy and efficiency of utility billing processes. The position involves overseeing daily administrative tasks, managing customer inquiries, and maintaining utility ownership records to support smooth operations.<br><br>Responsibilities:<br>• Oversee daily administrative tasks related to utility billing, ensuring timely processing and accuracy.<br>• Reconcile utility accounts and general ledger entries by analyzing and summarizing adjustments.<br>• Maintain up-to-date records of utility ownership and process work orders efficiently.<br>• Audit meter readings, perform adjustments, issue refunds, and authorize debit transactions.<br>• Monitor and manage customer correspondence, including inquiries, complaints, and escalations.<br>• Cancel and reissue bills as necessary while overseeing collections processes.<br>• Provide exceptional customer service to utility clients, internal teams, and external stakeholders.<br>• Utilize advanced Excel skills to analyze data and generate reports.<br>• Conduct User Acceptance Testing (UAT) to ensure system functionality.<br>• Collaborate with financial institutions and external partners to support billing activities.
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
<p>We are looking for a dedicated Inventory Clerk to join our clients team on a contract basis in Ottawa, Ontario. This role involves maintaining the cleanliness and organization of inventory areas, ensuring efficient stock management, and supporting the overall operations of the facility. If you have a keen eye for detail and enjoy working in a fast-paced environment, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Maintain clean and organized storage areas by sweeping floors and cleaning shelves regularly.</p><p>-Handle inventory by moving, organizing, and ensuring items are stored properly.</p><p>-Retrieve and prepare orders for shipment or delivery with accuracy.</p><p>-Place stock in designated areas and ensure items are easily accessible.</p><p>-Utilize systems and tools to track inventory and update records as needed.</p><p>-Adhere to safety guidelines, including the use of hard-toe shoes, to promote a secure working environment.</p><p>-Collaborate with team members to ensure timely and efficient inventory management.</p><p>-Assist in shipping and receiving tasks, including inspecting incoming materials.</p><p>-Provide excellent customer service when addressing inquiries or resolving issues.</p><p>-Perform data entry tasks to maintain accurate inventory records.</p>
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
<p>Are you detail-oriented, eager to learn, and ready to play a pivotal role in a thriving team? Our client, a leading distributor of CNC metal cutting machinery, metal fabricating equipment, metrology tools, EDM, and CAD/CAM software, is seeking an Accounts Payable (AP) Clerk with a knack for numbers and a passion for accuracy. If you value camaraderie, teamwork, and “fit” as much as skill, this could be your next career move!</p><p><br></p><p>Key Responsibilities:</p><p>· Review, verify, and process vendor invoices with a focus on accuracy and thoroughness</p><p>· Match invoices with purchase orders and receiving documents to ensure completeness</p><p>· Correctly code invoices to the appropriate general ledger accounts</p><p>· Prepare and process scheduled payment runs via cheques, EFTs, and wires</p><p>· Reconcile vendor statements, investigate, and resolve any discrepancies quickly</p><p>· Maintain organized and accurate AP records and files</p><p>· Communicate with vendors regarding payment status and billing issues; provide excellent customer service</p><p>· Liaise with the Parts Department to resolve discrepancies and keep processes running smoothly</p><p>· Support the accounting team with month-end and year-end closing tasks</p><p>· Perform additional year-end analysis as required</p><p>· Process employee expense cheques</p><p>· Remain compliant with internal policies and established accounting principles</p><p>· Contribute to periodic organization and maintenance of the archive room</p><p>· Perform additional duties and special projects as assigned</p>
