<p>We’re seeking an experienced <strong>Customer Service Representative</strong> to support clients with employment and career development on a contract basis in Red Deer, Alberta. You'll work directly with clients to assess needs, provide job search guidance, and foster long-term employment success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct client assessments and create employment strategies</li><li>Provide support with job search, paperwork, and program eligibility</li><li>Maintain accurate case files and documentation</li><li>Connect clients with employers and community resources</li><li>Support Métis clients with basic needs and employability</li><li>Use Microsoft Word, Outlook, and other tools for communication and records</li></ul><p><br></p>
We are looking for a motivated and results-oriented Customer Service Representative to join our team on a contract basis in Markham, Ontario. In this role, you will be the first point of contact for purchasers and visitors, ensuring a welcoming and detail-focused experience while assisting with inquiries and administrative tasks. This position is an excellent opportunity to contribute to a dynamic environment and support a high-density real estate development project.<br><br>Responsibilities:<br>• Welcome purchasers and visitors with a friendly and detail-oriented demeanor as they enter the Customer Care office.<br>• Maintain accurate visitor logs and ensure adherence to security protocols.<br>• Direct inquiries to the appropriate team members and provide timely assistance.<br>• Coordinate and schedule appointments as needed, ensuring efficient communication.<br>• Perform general administrative tasks to support the department's daily operations.<br>• Respond to tenant and owner inquiries regarding move-ins and related concerns.<br>• Handle inbound and outbound calls, providing accurate information and resolving issues.<br>• Ensure email correspondence is managed promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word and Excel, to manage data and documentation effectively.<br>• Collaborate with the on-site supervisor and team members to address additional duties as required.
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p>We are looking for an Administrative Assistant to join a team on a contract basis in Toronto, Ontario. In this role, you will provide essential support to our hospitality distribution division, ensuring smooth operations and excellent service for our hotel partners. This position involves a mix of administrative tasks, customer service, and data management, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Upload and maintain partner rates on online platforms, ensuring accuracy and consistency.</p><p>• Update and manage spreadsheets with precision, adhering to established distribution standards.</p><p>• Provide attentive and timely support to hotel partners, colleagues, and other stakeholders.</p><p>• Ensure compliance with Hotel Operations System Standards and Distribution Guidelines.</p><p>• Handle inbound and outbound calls, addressing inquiries and resolving issues effectively.</p><p>• Manage email correspondence with a high level of care and attention to detail.</p><p>• Collaborate with internal teams to ensure seamless communication and workflow.</p><p>• Utilize Microsoft Excel, Word, and Outlook to organize and document administrative tasks.</p>
<p>Our client based in Chilliwack, a well-established manufacturing company in the recreational vehicle industry, is seeking a Business Development Representative to join their growing team. This role is ideal for a customer-focused individual who thrives in a fast-paced environment and enjoys building relationships, generating leads, and guiding clients through the sales process.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Engage with prospective customers via phone, email, and showroom appointments</li><li>Provide detailed product information and address customer questions or concerns</li><li>Generate and follow up on leads through prospecting, networking, and events</li><li>Participate in trade shows, rallies, and promotional events to showcase products</li><li>Support customers throughout the sales cycle, including handling objections and negotiating terms</li><li>Collaborate with internal teams to ensure a seamless customer experience</li></ul>
We are looking for a PC Technician to join our team on a contract basis in Oakville, Ontario. In this role, you will be responsible for supporting a PC deployment and rollout project, ensuring smooth transitions for end-users. This is an on-site position where you will assist in hardware setup, device returns, and provide technical support to maintain seamless operations.<br><br>Responsibilities:<br>• Deploy and configure new PCs for end-users, ensuring all devices are functioning properly.<br>• Provide clear instructions to users regarding the return and shipment of old devices.<br>• Perform data wiping and secure destruction of old hardware as required.<br>• Manage weekly deployment of 5-10 devices, adhering to project timelines.<br>• Offer technical support during Windows 11 deployments and address any issues that arise.<br>• Collaborate with on-site team members to deliver effective customer service and resolve technical problems.<br>• Maintain accurate inventory records and assist in budgeting for hardware replacements.<br>• Troubleshoot and resolve hardware and software issues, ensuring minimal disruption to users.<br>• Ensure all tasks are completed with a focus on maintaining high service quality.<br>• Provide assistance with general IT help desk duties as needed.
<p>Our client in the investment space is looking for an Office Administrator to join their team. The successful candidate will support the smooth operation of their office and contribute to a positive, productive work environment. This role offers excellent exposure to the financial services industry and opportunities for career growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as first point of contact for visitors and vendors; manage mail, couriers, and office supplies.</li><li>Oversee office facilities, equipment, and service providers to ensure a well-maintained workplace.</li><li>Support onboarding and integration of new employees, coordinating with HR and IT.</li><li>Provide administrative support across departments including HR, Sales, Operations, Marketing, and Technology.</li><li>Assist with company-wide events, initiatives, and special projects.</li></ul>
<p><strong>Position: Associate / Analyst, Corporate Banking</strong></p><p><strong>Summary</strong></p><p> The Associate / Analyst role in Corporate Banking is an entry-level relationship management position focused on supporting business development and client relationship management, particularly with Canadian subsidiaries of international corporations. The position involves structuring and executing corporate banking transactions, preparing client pitch materials, and collaborating with global teams to deliver integrated financial solutions.</p><p><strong>Reports To:</strong> Department Head, Corporate Banking – Canada</p><p><strong>Key Responsibilities</strong></p><ul><li>Support business development initiatives across Canada in areas including loans, deposits, settlements, foreign exchange, and derivatives.</li><li>Build and maintain strong relationships with clients, particularly Canadian subsidiaries of global corporations.</li><li>Partner with internal stakeholders and global offices to develop product ideas and provide financial solutions.</li><li>Prepare pitch books, deal documentation, and other materials to support client engagement.</li><li>Conduct industry and market research to evaluate risk and identify opportunities.</li><li>Contribute to transaction execution and the achievement of broader team objectives.</li><li>Participate in firm-wide initiatives such as training programs, employee resource groups, and community involvement.</li><li>Perform other duties as assigned by the head of the department. </li></ul>
<p>Robert Half is seeking an energetic and customer-focused Leasing Consultant to join their client’s organization. In this role, you will serve as the main point of contact for prospective residents, assist them through the leasing process, and ensure they feel welcome every step of the way. Your duties will include answering inquiries, conducting property tours, and completing lease agreements. This position is ideal for individuals who excel at building relationships, closing deals, and providing exceptional service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Respond to Leads:</strong> Answer phone calls, emails, and online queries from prospective tenants and provide timely, accurate information.</li><li><strong>Conduct Property Tours:</strong> Guide prospective tenants through in-person or virtual tours to showcase available units and community amenities.</li><li><strong>Facilitate the Leasing Process:</strong> Assist tenants in selecting a unit, submitting applications, and signing lease agreements. Ensure that all documents are completed accurately and on time.</li><li><strong>Follow Up on Leads:</strong> Stay in contact with prospects after their tours to answer questions and move them forward in the leasing process.</li><li><strong>Assist with Applications:</strong> Collect necessary documents, perform application screenings, and communicate approvals or denials promptly.</li><li><strong>Track Performance Metrics:</strong> Maintain clear and accurate records of leads, tours, lease signings, and cancellations. Report data to management to monitor goals.</li><li><strong>Support Residents:</strong> Help with lease renewals, transfers, or subleases while maintaining a positive resident experience.</li><li><strong>Collaborate on Marketing Efforts:</strong> Work closely with the marketing team to keep property ads and listings up to date. Share feedback to help attract more prospects.</li><li><strong>Market Analysis:</strong> Research competitor pricing, incentives, and availability to provide recommendations for adjustments and keep properties competitive.</li></ul><p><br></p><p><br></p>
<p>We are looking for a Purchasing Coordinator to join our team in Burlington, Ontario. This is a long term contract. ideal for a highly organized individual with strong attention to detail and excellent communication skills. In this role, you will play a key part in managing procurement activities, supplier relationships, and ensuring the smooth flow of materials and services within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Interpret and understand technical drawings to support purchasing decisions.</p><p>• Communicate with vendors and suppliers to negotiate pricing, availability, and delivery timelines.</p><p>• Prepare and manage purchase orders, ensuring all necessary documentation is provided to vendors.</p><p>• Track invoice progress and address discrepancies to facilitate payment release.</p><p>• Maintain procurement records, including quotes, approvals, and supplier evaluations.</p><p>• Ensure compliance with company policies and standards, including ISO 9001, 14001, and 45001 requirements.</p><p>• Work collaboratively to resolve issues with defective or unacceptable goods and services.</p><p>• Conduct vendor site inspections and participate in annual reviews to evaluate performance.</p><p>• Coordinate logistics and prepare shipping and customs documents for inbound and outbound shipments.</p><p>• Support purchasing improvement initiatives and contribute to new programs and projects.</p>
<p>Great opportunity for a Commercial Property Manager to work with a fantastic office in the Fraser Valley area. This position will directly report into the owner while providing quality service to tenants and stakeholders. This position is best suited to someone with strong financial acumen and a desire to advance in a property management career that is far from monotonous and has room for advancement.</p><p><br></p><p>This position will manage commercial/strata properties, as well as optimizing property performance by managing operational costs, property financials, and capital projects all while working alongside a wonderful and supportive team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conducting site visits to ensure buildings and suites are consistently well‐maintained and operate in accordance with all applicable regulatory requirements on a cost‐ effective basis.</li><li>Managing operating expenses, coordinating service contracts, and ensuring that work orders, renovations, and capital projects are completed on time and to the client's satisfaction.</li><li>Conducting periodic surveys to acquire data on crucial value indicators/preferences.</li><li>Taking corrective actions as needed for improvements in a timely and cost‐effective manner.</li><li>Creating and managing operating and capital budgets for properties in the assigned portfolio (subject to approval by the owner(s)).</li><li>Overseeing the management of property finances, including rent collection, arrears resolution, and reporting.</li><li>Reviewing financials for accuracy, generating monthly and/or quarterly reports for Owners/Investors, performing various analyses for Owners/Investors, and reporting on deviations and/or exceptions.</li><li>Managing marketing activities, promotions, tenant appreciation events, and advertising of available rental units as needed.</li></ul><p><br></p><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking a versatile Business Systems Analyst to join our client’s IT team in Vancouver. This role is a unique combination of Help Desk Support, System Administration, and Functional Analyst responsibilities. You will play a key part in supporting and enhancing Microsoft Dynamics AX and related applications, working closely with business users, technical teams, and external partners to ensure reliable, efficient, and scalable systems.</p><p><br></p><p>This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong mix of technical and business analysis skill<strong>s.</strong></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for Dynamics AX, including troubleshooting, configuration, and user assistance.</li><li>Monitor and respond to requests through the help desk system and shared mailboxes.</li><li>Collaborate with the Dynamics AX partner to implement system customizations and enhancements.</li><li>Assist in the design, configuration, and testing of Dynamics AX core modules and 3rd party integrations.</li><li>Maintain and administer supporting applications such as procurement, invoicing, and expense tracking tools.</li><li>Develop and maintain complex financial reports using SQL Server, MDX, and other reporting tools.</li><li>Design and test SQL ETL processes for financial data collection and reporting.</li><li>Work with stakeholders to gather requirements, develop test plans, train end users, and ensure proper documentation.</li><li>Create and maintain training materials, user guides, and process documentation.</li><li>Perform systems and quality assurance testing to ensure reliability and accuracy.</li></ul>
We are looking for a detail-oriented Financial Analyst to join our team in Toronto, Ontario. In this entry-level role, you will contribute to various financial operations and risk management processes, supporting a dynamic hybrid working environment. This is a long-term contract position with opportunities for growth and potential conversion to a permanent role.<br><br>Responsibilities:<br>• Assist with foundational financial tasks, including data analysis, reporting, and budgeting processes.<br>• Provide customer service support to internal team members by clarifying and resolving financial inquiries.<br>• Collaborate with team members to ensure compliance with corporate risk, financial risk, and legal risk standards.<br>• Utilize accounting software systems and data mining techniques to analyze financial data.<br>• Conduct audits and support anti-money laundering (AML) and know-your-customer (KYC) processes.<br>• Participate in training sessions to develop expertise in financial systems and company procedures.<br>• Support team members with clarifications and guidance on financial tasks as needed.<br>• Contribute to the preparation of reports using tools like Crystal Reports and CRM systems.<br>• Work in both office and remote settings as part of a hybrid schedule.<br>• Provide weekend schedule availability if required.
We are looking for a detail-oriented Facilities Specialist to join our team on a contract basis in Toronto, Ontario. In this role, you will support the facilities team by managing vendor data, coordinating dispatches to retail locations, and maintaining accurate records. This position is ideal for an organized individual with strong administrative skills and a background in vendor management.<br><br>Responsibilities:<br>• Enter and update vendor information, including details for maintenance-related services, into the internal system.<br>• Coordinate and dispatch vendors, such as electricians or roofing specialists, to various retail locations as needed.<br>• Manage communication with vendors to track progress and obtain status updates on assigned tasks.<br>• Organize and process invoices to ensure accurate record-keeping and timely payments.<br>• Utilize Laserfiche software to manage and store vendor-related documentation effectively.<br>• Maintain a high level of accuracy while completing a substantial volume of data entry tasks daily.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Anticipate potential risks and take proactive steps to address challenges.<br>• Collaborate with team members to ensure smooth operational processes.<br>• Maintain confidentiality and professionalism when handling sensitive information.
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis in Vancouver, British Columbia. In this role, you will play a key part in managing customer accounts, processing payments, and ensuring accurate financial records. This position offers an excellent opportunity to utilize your expertise in accounts receivable while contributing to the success of a dynamic retail organization.<br><br>Responsibilities:<br>• Process and apply customer payments accurately and efficiently to maintain up-to-date account status.<br>• Reconcile cash receipts and resolve discrepancies to ensure accurate financial reporting.<br>• Collaborate with the team to manage invoicing, collections, and customer account inquiries.<br>• Utilize accounting software and ERP systems to maintain and update financial records.<br>• Perform detailed data analysis and reporting using Excel to support financial operations.<br>• Communicate effectively with customers to address payment issues and ensure timely resolution.<br>• Monitor outstanding balances and follow up on overdue accounts with attention to detail.<br>• Assist in streamlining accounts receivable processes to enhance efficiency and accuracy.<br>• Provide support for audits and ensure compliance with company policies and regulatory standards.
<p>We are looking for a skilled Receptionist for a contract in Scarborough, Ontario. In this role, you will provide essential administrative support to various departments and handle reception duties, ensuring smooth day-to-day operations. This is an excellent opportunity for someone with strong attention to detail, organizational abilities, and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, emails, and correspondence, ensuring timely and accurate responses.</p><p>• Provide front desk reception duties, including greeting visitors and directing them to the appropriate departments.</p><p>• Schedule appointments and maintain calendars for team members and departments.</p><p>• Prepare and edit documents using Microsoft Word, Excel, and Outlook.</p><p>• Coordinate and support interdepartmental communication and workflow.</p><p>• Maintain organized records and filing systems, both digital and physical.</p><p>• Assist with customer service inquiries and provide solutions to basic concerns.</p><p>• Ensure the office environment is well-maintained and supplies are adequately stocked.</p><p>• Carry out general administrative tasks to support daily operations.</p><p>• Collaborate with team members to improve efficiency in administrative processes.</p>
We are looking for an experienced Office Manager to oversee daily administrative and operational tasks in our Aurora, Ontario office. In this Contract to permanent role, you will play a pivotal part in ensuring the smooth functioning of office processes while supporting the Managing Director directly. This position requires a highly organized and detail-oriented individual with strong communication skills and a solid background in office management.<br><br>Responsibilities:<br>• Manage the day-to-day administrative operations of the office, ensuring efficiency and organization.<br>• Provide direct support to the Managing Director, including scheduling meetings, managing correspondence, and handling confidential information.<br>• Oversee financial tasks such as payroll processing, accounts payable, and invoice management.<br>• Utilize accounting software systems and tools such as ADP, Concur, and CRM platforms to manage office finances and workflows.<br>• Coordinate employee schedules, maintain office supplies, and ensure adherence to company policies.<br>• Handle customer service inquiries and provide timely resolutions to maintain client satisfaction.<br>• Manage the office’s CRM system to track and update customer information accurately.<br>• Supervise the implementation and usage of specialized software like Dentrix Dental Software, as required.<br>• Ensure compliance with all organizational procedures and assist with audits when necessary.<br>• Collaborate with team members to improve office processes and introduce best practices.
<p>Robert Half is pleased to be working with our client in Abbotsford in the search for a Billings Administrator. This position offers the opportunity to join a supportive, people-focused team while contributing directly to the organization’s financial operations.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p><br></p><p>Reporting to the Billing Lead, with a dotted line to the Accounting Manager, the Billings Administrator will be responsible for full billing cycle. This includes invoicing, progress billings, and providing outstanding customer service to both internal and external stakeholders.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><br></p><ul><li>Prepare and process invoices and progress billings accurately and on schedule.</li><li>Act as a primary liaison for branch leads, accounting, and other stakeholders to ensure billing deliverables are met.</li><li>Extract and compile billing data from multiple sources, ensuring accuracy and compliance with internal policies.</li><li>Respond promptly to billing inquiries and requests, demonstrating strong problem-solving skills and customer service.</li><li>Support project accounting functions and assist with reporting as needed.</li></ul>
<p>Our extremely reputable and well-respected client is looking for a fluently <strong>Bilingual Administrative Assistant</strong> to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
We are looking for a meticulous and self-motivated Billing Analyst to join our team in Toronto, Ontario. In this Contract-to-Permanent position, you will take on a key role in managing the billing process, ensuring accuracy and efficiency in financial transactions. Your ability to communicate effectively and maintain attention to detail will be critical to success in this role.<br><br>Responsibilities:<br>• Prepare and process invoices by accurately matching timecards and billing details to ensure precise customer charges.<br>• Verify electronic timing data against written timecards to confirm accuracy and resolve discrepancies.<br>• Track and collect deposits on every invoice, ensuring compliance with company policies and procedures.<br>• Organize and manage billing for moving and storage services, including packing materials and additional resources.<br>• Input data into billing software to generate invoices and maintain accurate financial records.<br>• Collaborate with sales teams and drivers to address billing inquiries and ensure customer satisfaction.<br>• Use Excel to organize and track billing information for seamless reporting and analysis.<br>• Follow a structured three-step billing process to ensure consistency and reliability.<br>• Maintain open communication with team members to address any issues related to billing or payments.
<p>Our client in Calgary is seeking a detail-oriented and motivated <strong>Collections Specialist </strong>with intermediate Excel skills to join their finance department on a contract basis. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conduct collections activities, including contacting customers via phone and email to secure payment for outstanding invoices.</li><li>Maintain accurate records of all collections activities and customer interactions.</li><li>Negotiate payment plans and settlements with customers as needed.</li><li>Monitor accounts receivable aging reports and prioritize collection efforts accordingly.</li><li>Work closely with other departments, including sales and customer service, to resolve customer billing issues and disputes.</li><li>Provide regular updates on collection efforts to management and contribute to the development of collection strategies.</li><li>Assist with month-end closing activities and other ad hoc projects as needed.</li></ul>
<p>We're seeking a professional and organized <strong>Receptionist</strong> to join our client’s team on a contract basis in <strong>Calgary</strong>. You'll be the first point of contact for visitors and callers, providing exceptional customer service and administrative support in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and manage incoming calls</li><li>Maintain a tidy and welcoming reception area</li><li>Handle mail, packages, and deliveries</li><li>Support scheduling, correspondence, and general office tasks</li><li>Coordinate with internal teams for smooth operations</li></ul><p><br></p>
