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12 résultats pour les emplois de Customer Experience Marketing Manager

CX Specification Specialist (AEM)
  • Mississauga, ON
  • remote
  • Temporaire
  • 35.00 - 45.00 CAD / Hourly
  • <p>We are recruiting for an experienced <strong>Freelance CX Specification Specialist</strong> who will serve as the vital liaison bridging brand strategy and the execution of Canadian marketing campaigns. In this role, you will ensure seamless implementation of targeted campaigns by leveraging tools like <strong>Adobe Experience Manager (AEM)</strong> and <strong>Adobe Campaign Manager</strong>. The ideal candidate is process-driven, detail-oriented, and can effectively manage multiple stakeholders while maintaining focus under tight deadlines. </p><p><br></p><p>This is a remote, <strong>freelance </strong>position and project hours can vary between <strong>5-20 hours per week</strong>. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and execute <strong>email marketing automations</strong> to enhance customer journeys, such as <strong>Welcome Journeys, day-to-day customer journeys</strong>, and other tailored engagement touchpoints.</li><li>Utilize <strong>Adobe Experience Manager</strong> and <strong>Adobe Campaign Manager</strong> to design and deploy marketing initiatives aligned with the Brand Team’s strategy.</li><li>Partner with the Brand Team to ensure marketing strategies are translated effectively into actionable deliverables.</li><li>Work closely with the <strong>Adobe Specialist</strong> to build out <strong>segmentation and personalization layers</strong> for campaigns.</li><li>Maintain high levels of accuracy and attention to detail in campaign programming and execution.</li><li>Focus on key deliverables during the critical <strong>September to December period</strong>.</li><li>Collaborate with multiple stakeholders across departments while managing relationships and deliverables efficiently.</li><li>Use <strong>WorkFront</strong> to manage workflows and maintain oversight on project timelines.</li></ul><p><br></p>
  • 2025-08-11T14:09:08Z
Commercial/Strata Property Manager
  • Surrey, BC
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • <p>Great opportunity for a Commercial Property Manager to work with a fantastic office in the Fraser Valley area. This position will directly report into the owner while providing quality service to tenants and stakeholders. This position is best suited to someone with strong financial acumen and a desire to advance in a property management career that is far from monotonous and has room for advancement.</p><p><br></p><p>This position will manage commercial/strata properties, as well as optimizing property performance by managing operational costs, property financials, and capital projects all while working alongside a wonderful and supportive team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conducting site visits to ensure buildings and suites are consistently well‐maintained and operate in accordance with all applicable regulatory requirements on a cost‐ effective basis.</li><li>Managing operating expenses, coordinating service contracts, and ensuring that work orders, renovations, and capital projects are completed on time and to the client's satisfaction.</li><li>Conducting periodic surveys to acquire data on crucial value indicators/preferences.</li><li>Taking corrective actions as needed for improvements in a timely and cost‐effective manner.</li><li>Creating and managing operating and capital budgets for properties in the assigned portfolio (subject to approval by the owner(s)).</li><li>Overseeing the management of property finances, including rent collection, arrears resolution, and reporting.</li><li>Reviewing financials for accuracy, generating monthly and/or quarterly reports for Owners/Investors, performing various analyses for Owners/Investors, and reporting on deviations and/or exceptions.</li><li>Managing marketing activities, promotions, tenant appreciation events, and advertising of available rental units as needed.</li></ul><p><br></p><p><br></p>
  • 2025-09-02T18:44:01Z
Field Marketing Manager
  • Toronto, ON
  • remote
  • Temporaire
  • 30.00 - 43.00 CAD / Hourly
  • We are looking for an experienced field marketing manager to take on a 12-month contract opportunity (hybrid) focused on driving regional marketing impact in doit être autorisé à travailler au Must be authorized to work in doit être autorisé à travailler au Must be authorized to work in Canada. This position is ideal for someone who thrives in fast-paced environments, is passionate about marketing strategy, and enjoys working closely with sales to influence growth and revenue outcomes. <br> As a key member of the Canadian marketing team, you will lead and execute multi-channel marketing programs aligned with core business objectives. Your work will involve collaborating across departments, managing high-impact campaigns, and directly contributing to lead generation and brand presence in priority markets. <br> Responsibilities: • Industry Marketing Strategy: Develop and refine strategic marketing plans in collaboration with global and regional stakeholders to support priority industries and business segments. • Demand Generation: Own and execute inbound marketing initiatives in partnership with sales development, digital, and content teams to generate experience in leads and fill the sales pipeline. • Campaign Management: Lead the planning and rollout of integrated campaigns across email, digital, webinars, and both in-person and virtual events - aligning with broader customer acquisition and revenue goals. • Market Engagement: Manage local activations, partnerships, and industry association programs to boost brand visibility and nurture customer relationships. • Sales Enablement: Work closely with sales teams to design and activate marketing programs that support sales objectives and maximize ROI. • Cross-Functional Coordination: Act as a liaison between regional marketing and internal functions such as sales programs, digital, operations, and analytics to ensure seamless execution. • Performance Analysis: Monitor, report, and optimize marketing effectiveness by analyzing campaign metrics, pipeline performance, and return on investment. • Budget Management: Oversee marketing spend for assigned campaigns and provide strategic insights to ensure efficient use of resources.
  • 2025-07-30T19:28:45Z
Account Manager
  • Chilliwack, BC
  • onsite
  • Permanent
  • 70000.00 - 100000.00 CAD / Yearly
  • <p> Are you a bold, strategic thinker with a passion for fast-paced challenges? We’re not just building partnerships—we’re reinventing how businesses connect with customers. As a leading force in the live goods industry, we’re growing quickly and looking for an Account Manager – Sales who’s ready to move faster.</p><p><br></p><p>This isn’t your typical desk job. You’ll be at the heart of the action—leading customer accounts with energy, precision, and hustle. You’ll shape solutions on the fly, drive sales with insight and instinct, and navigate the dynamics of a competitive marketplace with confidence.</p><p><br></p><p>If you thrive where creativity meets complexity, and you’re fired up by the chance to make a tangible impact every single day—read on.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own the customer relationship—serve as the go-to point of contact, trusted advisor, and growth partner.</li><li>Manage and expand sales with large retail partners (big-box and national chains) in the live goods/horticulture sector.</li><li>Translate business needs into actionable plans, then execute with focus and flair.</li><li>Dig into data and market intel to uncover new sales opportunities.</li><li>Collaborate across teams (Sales, Logistics, Merchandising, Marketing) to deliver seamless service and execution.</li><li>Build smart strategies, pitch innovative solutions, and ensure programs run smoothly.</li><li>Stay ahead of trends, competitors, and industry shifts—bringing fresh insights to the table.</li></ul><p><br></p><p><strong>You’ll Thrive Here If You Are</strong></p><ul><li>A natural relationship-builder who can think like a customer and act like an entrepreneur.</li><li>Energized by fast-moving environments and shifting priorities—change is your fuel.</li><li>Exceptionally organized but never rigid—you know how to pivot.</li><li>Data-savvy with a sharp business instinct.</li><li>Driven by a growth mindset and ready to make an impact every day.</li></ul>
  • 2025-09-02T22:58:42Z
Marketing Manager
  • Burnaby, BC
  • onsite
  • Temporaire
  • 35.00 - 45.00 CAD / Hourly
  • <p>We are looking for an experienced Marketing Manager to join our clients team on a contract basis. This role will work hybrid on-site 3-days' per week in Burnaby, BC and offers an exciting opportunity to contribute to membership growth and engagement initiatives within the insurance industry. If you have a passion for delivering impactful marketing campaigns and thrive in a collaborative environment, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Plan and execute marketing campaigns from inception to completion.</p><p>• Oversee the deployment of creative assets across multiple channels, maintaining brand consistency and accuracy.</p><p>• Monitor campaign timelines, deliverables, and approvals to ensure projects are completed efficiently.</p><p>• Work closely with internal teams and external partners to coordinate campaign efforts.</p><p>• Maintain organized documentation for campaigns and assist with performance reporting.</p><p>• Identify and suggest process improvements to enhance campaign effectiveness and efficiency.</p><p>• Support cross-functional collaboration to align marketing initiatives with organizational goals.</p>
  • 2025-08-22T17:28:45Z
Digital Product Manager
  • North York, ON
  • onsite
  • Permanent
  • 120000.00 - 140000.00 CAD / Yearly
  • <p><strong>Overview</strong></p><p> As a Digital Product Manager, you will play a pivotal role in shaping and driving the online customer experience for a fast-growing, international eCommerce company specializing in personalized products. This is a senior-level position that requires a dynamic leader with a track record of owning and executing digital product roadmaps in a retail or eCommerce environment. You will work cross-functionally to ensure all aspects of the digital strategy align with business goals while continually optimizing the online experience to boost engagement, conversions, and customer satisfaction.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Digital Product Leadership:</strong> Develop, communicate, and execute a clear and comprehensive digital product roadmap within the Shopify Plus ecosystem, ensuring alignment with overall business objectives.</li><li><strong>Website Optimization and Marketing Support:</strong> Collaborate with marketing teams to enhance the online presence, optimize landing pages, and support website-driven campaigns.</li><li><strong>eCommerce Expertise:</strong> Leverage your Shopify experience to drive improvements to functionality, performance, and user experience across desktop and mobile platforms.</li><li><strong>Strategy and Execution:</strong> Work hands-on to define product strategies, coordinate cross-functional initiatives, and manage the lifecycle of digital product initiatives from ideation to launch.</li><li><strong>Data-Driven Insights:</strong> Utilize analytics to assess the performance of digital products and inform strategic decisions through actionable insights.</li><li><strong>Collaboration:</strong> Partner with design, development, and marketing teams to execute innovative ideas, ensuring alignment and consistency across projects.</li><li><strong>Customer-Centric Innovation:</strong> Bring an entrepreneurial mindset to uncover new opportunities for personalization and customer engagement, ensuring the business remains a leader in its space.</li></ul><p><br></p>
  • 2025-07-31T19:49:02Z
Spa Operations Manager
  • North York, ON
  • onsite
  • Permanent
  • 80000.00 - 100000.00 CAD / Yearly
  • <p>We are seeking a dedicated and experienced <strong>Spa Operations Manager</strong> to oversee the daily operations of our premium spa facility. The ideal candidate will bring a strong background in spa or wellness management, exceptional leadership skills, and a passion for delivering outstanding guest experiences. In this role, you'll lead and inspire a team of skilled professionals while ensuring exceptional service standards, operational efficiency, and revenue growth. Fluency in both English and Mandarin is a critical requirement for this position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the daily operations of the spa, including staff scheduling, service delivery, and customer service.</li><li>Recruit, train, supervise, and evaluate spa therapists, aestheticians, and concierge personnel.</li><li>Ensure a safe, clean, and calming environment compliant with health and safety regulations.</li><li>Oversee inventory management, ordering supplies and products as necessary.</li><li>Handle guest feedback and complaints professionally, maintaining high standards of customer satisfaction.</li><li>Develop and execute marketing strategies and spa promotions to drive business growth and revenue.</li><li>Monitor and analyze Key Performance Indicators (KPIs) and establish performance goals for the team.</li><li>Ensure all services are delivered in alignment with the company's standards and protocols.</li><li>Oversee booking systems for a seamless client experience, from check-in to checkout.</li><li>Collaborate with senior management to create and manage budgets, forecasts, and financial reports.</li><li>Stay updated on spa trends, wellness innovations, and industry best practices.</li></ul><p><br></p>
  • 2025-08-11T19:04:12Z
Territory Manager
  • Abbotsford, BC
  • remote
  • Permanent
  • 55000.00 - 70000.00 CAD / Yearly
  • <p>Our client, a leading industrial distribution company with a strong legacy and commitment to innovation, is seeking a Territory Manager to join their dynamic sales team. This is an exciting opportunity for a motivated sales professional with a strong background in industrial consumables to build lasting customer relationships, deliver technical solutions, and contribute to the continued growth of a trusted brand.</p><p><br></p><p>As a Territory Manager, you will be responsible for driving sales and gross margin growth across your assigned region. You will promote a wide range of industrial consumables including cutting tools, precision instruments, abrasives, coolants, band saw blades, hand tools, and accessories. The successful candidate will thrive on delivering customer value through relationship building, product knowledge, and strategic account management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Sales & Account Management</strong></p><ul><li>Achieve or exceed annual sales targets for product lines (Groups 1000–5999).</li><li>Develop customer-specific sales plans, identifying growth opportunities.</li><li>Actively prospect and build strong, long-term customer relationships.</li><li>Deliver value-based solutions through product expertise and strong communication.</li><li>Ensure consistent and timely updates in CRM (Tour de Force) including customer profiles, contact details, decision-makers, and competitor analysis.</li><li>Promote the company’s Tool Room Management Systems, including cabinet and vending solutions.</li></ul><p><br></p><p><strong>Customer Engagement & Territory Development</strong></p><ul><li>Spend at least 4 hours daily in face-to-face client interactions.</li><li>Plan travel and customer visits efficiently; minimize in-office time.</li><li>Promote showroom visits and introduce new product features and benefits.</li><li>Schedule joint sales calls with supplier reps to deepen product penetration and awareness.</li></ul><p><strong>Quotations & Sales Support</strong></p><ul><li>Manage quotations above $1,500 with appropriate documentation and follow-ups.</li><li>Track pricing agreements, coordinate with management on updates, and maintain professional proposal presentations.</li><li>Collaborate with customer service partners to ensure seamless client support.</li><li>Assist with collections, complaints, returns, and warranty resolution.</li></ul><p><strong>Supplier & Internal Collaboration</strong></p><ul><li>Forge strong relationships with manufacturer/supplier representatives.</li><li>Share customer insights to help optimize inventory and stocking decisions.</li><li>Attend all sales meetings, product training sessions, and branch reviews.</li><li>Support onboarding of new staff and contribute to team learning.</li></ul><p><br></p><p><strong>Continuous Improvement</strong></p><ul><li>Follow internal ISO work instructions and contribute to the NCR process (corrective/preventive actions).</li><li>Make recommendations to improve service, efficiency, or reduce costs.</li><li>Stay current on product knowledge through self-directed and formal learning.</li></ul><p><br></p><p><br></p>
  • 2025-08-26T22:35:13Z
Manager of Information Technology
  • Burnaby, BC
  • onsite
  • Permanent
  • 120000.00 - 140000.00 CAD / Yearly
  • <p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
  • 2025-08-22T17:19:04Z
Marketing/Communications Manager
  • Burnaby, BC
  • onsite
  • Permanent
  • 125000.00 - 140000.00 CAD / Yearly
  • <p><strong>Job Description:</strong></p><p> </p><p>We are seeking a <strong>Senior Manager of Communications</strong> to lead a dynamic team and drive impactful communication strategies for internal and external audiences. This role focuses on delivering exceptional internal communications, securing earned media opportunities, and building strong relationships with stakeholders. The ideal candidate is a PR expert with a proven ability to craft compelling narratives, inspire teams, and create meaningful connections across diverse audiences.</p><p> </p><p>This is a hybrid position based in Burnaby, BC (3 days in office), offering a competitive salary, benefits, and opportunities for growth.</p><p><br></p><p><strong>How to Apply:</strong></p><p> </p><p>Ready to take the next step? Let’s connect! My name is Klaudia Cristante, and I’m a Recruitment Consultant at Robert Half Vancouver, always eager to network with talented IT and professionals. Apply directly to this posting and find me on Linkedin, and we can work through the next steps. </p>
  • 2025-08-22T17:28:45Z
Director of Strategy
  • Kitchener / Waterloo, ON
  • onsite
  • Temporaire
  • - CAD / Hourly
  • <p><strong>Job Title: Director of Strategy (Contract)</strong></p><p><strong>Position Type:</strong> 6-Month Contract (Full Time Hours - Potential for Extension)</p><p><strong>Location:</strong> Hybrid (1–2 days onsite Kitchener – Waterloo area)</p><p><br></p><p><strong>Description</strong></p><p>Our client is seeking a <strong>Director of Strategy</strong> to support their strategic planning efforts. This role is focused on end-to-end strategy development, proposal creation, and turning complex ideas into actionable plans. Strong presentation and storytelling abilities are key to success in this position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Strategic Planning:</strong> Develop and execute strategic plans.</li><li><strong>Presentation Creation:</strong> Craft compelling, professional presentations (PowerPoint) to effectively communicate plans to executive stakeholders.</li><li><strong>Operational & Financial Insights:</strong> Collaborate with FP& A to extract insights from operational data for strategic decision-making.</li><li><strong>Cross-Functional Alignment:</strong> Drive collaboration across teams to complete initiatives and deliverables.</li></ul><p><br></p>
  • 2025-08-12T02:44:08Z
Product Manager
  • Toronto, ON
  • onsite
  • Permanent
  • 130000.00 - 180000.00 CAD / Yearly
  • <p><strong><u>Please note that this is a hybrid position (2 – 3x a week in the office) in Downtown Toronto.</u></strong></p><p><br></p><p><br></p><p>Are you an experienced product design leader with a strong background in capital markets? We are helping a Toronto-based asset management firm with a new Product Manager opportunity.</p><p><br></p><p><br></p><p>In this role, you will lead the development of an advanced front-office trading platform, that deals with a high volume of real time data. This is a critical product that drives decision-making, risk evaluation, and portfolio management.</p><p><br></p><p><br></p><p>You’ll act as the key interface between business stakeholders, portfolio managers, traders, and the development team, taking full ownership of the product lifecycle. You’ll translate complex business requirements into actionable development plans, manage product roadmaps, and support the delivery of high-impact features. You will manage the daily operations for the Front End Development team, and a background as a Front End Developer or a UX Developer / Designer would be helpful.</p><p><br></p><p><br></p><p><strong>What you will do and how you will make an impact …</strong></p><p><br></p><p><br></p><ul><li>Develop a deep understanding of how portfolio management applications function, including their features, user workflows, and overarching business impact.</li></ul><p><br></p><p><br></p><ul><li>Partner with business stakeholders to gather, document, and refine requirements for new features and system enhancements.</li></ul><p><br></p><p><br></p><ul><li>Create detailed user stories, workflows, and acceptance criteria to guide development teams effectively.</li></ul><p><br></p><p><br></p><ul><li>Identify opportunities to improve system performance and user experience by analyzing usage data and feedback from end-users.</li></ul><p><br></p><p><br></p><ul><li>Create detailed product roadmaps and ensure alignment with strategic business goals.</li></ul><p><br></p><p><br></p><ul><li>Lead Agile workflows, including sprint planning, backlog management, and milestone reviews, to keep teams on track and focused on value-driven outcomes. You will work alongside engineers and architects to make product design decisions, ensuring a high standard of quality and reliability in all deliverables.</li></ul><p><br></p><p><br></p><p><strong>Why we are excited about you …</strong></p><p><br></p><p><br></p><ul><li>You bridge the gap between business needs and technical execution, and have previous experience in a Product Manager / Product Designer / UX Manager / similar role</li></ul><p><br></p><ul><li>You have a proven understanding of software development, UX and UI principles and best practices</li></ul><p><br></p><ul><li>You are very familiar with data visualization tools and data processing systems</li></ul><p><br></p><ul><li>You thrive in a dynamic environment, and can juggle multiple priorities in a time-sensitive environment</li></ul><p><br></p><ul><li>You are self-driven and have a results-oriented and collaborative mindset</li></ul><p><br></p><p><br></p>
  • 2025-08-18T15:29:22Z