We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
<p>Are you a results-driven professional with a passion for building relationships and driving business growth? Our client is seeking a <strong>Business Development Manager</strong> to play a key role in expanding their presence in the GTA within foodservice and chain account sectors. This is a high-impact role where your efforts will directly contribute to the company’s growth and success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Identify and pursue new business opportunities, markets, and customer segments.</li><li>Build and maintain strong, long-term relationships with clients, partners, and stakeholders.</li><li>Support contract negotiations and help structure agreements to maximize value.</li><li>Collaborate with cross-functional teams including sales, marketing, production, and operations to ensure business goals are achieved.</li><li>Monitor market trends, competitor activity, and customer insights to make informed recommendations.</li><li>Represent the company at trade shows, industry events, and client meetings, enhancing the company brand.</li></ul><p><br></p>
<p>Robert Half Technology is looking to hire a full time / permanent Business Systems Manager for a current vacancy that we are sourcing for.</p><p><br></p><p>This is an exciting opportunity that is offer growth, stability and excellent work culture to help progress your career and make a difference in their organization.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Business Systems Manager</p><p>Type: Full Time / Permanent</p><p>Location: GTA</p><p>Compensation: $130k to $150k (Some flexibility) + Bonus (5%) + 4 Weeks + 5 PTO Days + Statutory Holidays + Strong Benefits with RSP Match</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Strategic ERP Leadership: Spearhead the optimization and utilization of the Dynamics 365 (D365) platform, acting as a bridge between IT and business units to ensure operations are aligned with technical capabilities.</p><p><br></p><p>Stakeholder Management: Serve as a trusted business partner to executive leadership (VPs/Directors), confidently influencing decision-making and ensuring alignment on the D365 roadmap; change management.</p><p><br></p><p>Team Development: Lead, mentor, and scale the current ERP team, fostering a culture of autonomy and growth.</p><p><br></p><p>Project & Change Management: Oversee the end-to-end lifecycle of ERP initiatives, specifically driving the critical Go-Live, while managing organizational change to ensure user adoption.</p><p><br></p><p>Operational Excellence: Apply deep manufacturing industry knowledge (Production, Order Entry, Finance) to streamline business operations and drive vision without the need for micromanagement.</p>
<p>We are looking for an experienced SR& ED Technical Consultant to join our team in Markham, Ontario. In this role, you will leverage your technical expertise and analytical skills to support clients in identifying eligible activities and preparing documentation for SR& ED claims. The ideal candidate is detail-oriented, adaptable, and skilled in client communication.</p><p><br></p><p>This is a remote/hybrid position; however a preferred candidate would be located in the Greater Toronto Area.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Own the full SR& ED delivery process for a variety of clients</li><li>Conduct technical eligibility assessments, interviews and provide guidance to relevant client technical managers and leaders</li><li>Author detailed, high-quality technical narratives demonstrating technological advancements and uncertainties</li><li>When required lead CRA technical reviews, representing clients confidently and professionally</li><li>Develop, optimize, and implement SR& ED documentation best practices and compliance systems</li><li>Identify and structure complementary grant and innovation funding opportunities</li><li>Coordinate with team members to ensure timely delivery of reports and documentation.</li><li>Stay updated on changes to SR& ED program regulations and industry standards.</li><li>Respond to client inquiries and offer exceptional customer service.</li><li>Support quality assurance efforts by reviewing and improving internal processes related to SR& ED documentation.</li></ul>
We are looking for a detail-oriented and approachable Receptionist to join our team in Markham, Ontario on a contract basis. In this role, you will provide contract support with reception and administrative duties in a collaborative office environment. This position requires excellent organizational and communication skills, as well as the ability to ensure adherence to facility policies, including a nut-free environment.<br><br>Responsibilities:<br>• Welcome visitors with a friendly and detail-oriented demeanor, ensuring they sign in and follow facility protocols.<br>• Clearly communicate the nut-free policy of the facility to all visitors upon arrival.<br>• Manage incoming and outgoing mail, including sorting and distributing items efficiently.<br>• Maintain inventory and organization of office supplies, ensuring availability when needed.<br>• Coordinate lunch and catering orders for meetings, ensuring compliance with dietary policies.<br>• Keep boardrooms and common areas clean and organized, replenishing paper supplies as required.<br>• Conduct routine walkthroughs of the office and lunchroom to ensure cleanliness and presentability.<br>• Provide administrative support, such as data entry, email correspondence, and scheduling appointments.<br>• Monitor front desk access, ensuring security by keeping doors locked when necessary.<br>• Answer and direct calls using a multi-line phone system.
<p><strong>Job Title:</strong> SOX Auditor (3 Month Contract)</p><p><strong>Location:</strong> West GTA (Remote/Hybrid)</p><p><strong>Duration:</strong> 3 months (March–May)</p><p><strong>Start Date:</strong> March 2026</p><p><strong>Overview:</strong></p><p>Our client is seeking a SOX Auditor for a three-month contract to support SOX compliance and corporate financial reporting during their audit season. You will be responsible for preparing, executing, testing and reviewing SOX controls documentation in a complex, multi-entity environment. This assignment begins in March, offering a remote/hybrid work arrangement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, execute, test and review SOX controls documentation across multiple business entities</li><li>Support evolving audit requirements, including new controls and supporting evidence</li><li>Execute detailed SOX control testing, including walkthroughs, design effectiveness assessments, and operating effectiveness testing to validate compliance with SOX requirements</li><li>Ensure all controls are performed and documented according to established standards</li><li>Respond to auditor requests and maintain compliance throughout the audit period</li><li>Collaborate with the reporting team to coordinate activities and ensure accuracy</li><li>Maintain precise compliance documentation and reporting</li></ul><p><br></p>
